Part-Time PC Technician II
Lone Star College
Supports and maintains computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoots problem areas in a timely and accurate fashion, and provides end user training and assistance where required.
Works with end users to identify and deliver required PC services.
Acts as a liaison and provides training and support to end users and staff on computer operations and other issues.
Installs, configures, tests, maintains, monitors, and troubleshoots level I & II end user workstation hardware, networked peripheral devices, and networking hardware products.
Installs, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products.
Performs on-site analysis, diagnosis, and resolution of semi-complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receives and responds to incoming calls, texts and/or e-mails regarding PC and/or hardware problems.
Helps maintain an inventory of all monitors, keyboards, printers, scanners, and other peripheral equipment.
Documents instances of hardware failure, repair, installation, and removal.
Constructs, installs and tests customized configurations based on various platforms and operating systems
Performs PC, hardware and peripheral equipment, improvements, upgrades, and repairs.
Maintains up-to-date knowledge of hardware and equipment contracts.
Responsible for other reasonable related duties as assigned.
ALL APPLICANTS MUST APPLY ONLINE ONLY! We will not accept application material received via fax, email, mail, or hand delivered.