Overview: POSITION TITLE (Oracle title)SENIOR DIRECTORWORKING TITLESenior Director-Transportation Services SCHOOL/DEPARTMENTTransportationLOCATIONCrossroads III, Cary, NCPAY GRADESenior Director Band 1FLSA STATUSExemptELIGIBILITY FOR EMPLOYMENT CONTRACTNoWORK WEEK SCHEDULEMonday-Friday (occasional evenings and weekends) Position is not available for a Hybrid Telework workweek POSITION PURPOSE:Provides leadership and support for the safe and efficient transportation of students from their homes to schools daily. Operates and maintains fleet of buses and support vehicles. Administers contract transportation program for special needs students. Is responsible for the training and supervision of bus drivers and bus safety assistants.MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)Comprehensive knowledge and understanding of public-school laws and Wake County Public School System policies, practices, and procedures affecting transportation of students;Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, and PowerPoint; Google Apps;Excellent customer service skills; Critical thinking and problem-solving skills;Effective time management and organizational skills;Ability to maintain professional and emotional control under stress, reflecting appropriate response to situations, while maintaining a professional and personal demeanor;Ability to provide leadership for a large and diverse staff;Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;Ability to establish and maintain effective working relationships with school district staff, parent customers, school officials, school administrators, teachers, support staff, and other community groups.EDUCATION, TRAINING, AND EXPERIENCEBachelor's degree in business administration or related field;Five years of experience in managing multi-million-dollar operating budgets;Ten years of leadership and supervisory experience in a large organization.CERTIFICATION AND LICENSE REQUIREMENTSMust hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.SPECIAL REQUIREMENTSAbility to respond to urgent work requirements at any time; Must be willing to work unusual hours when emergencies, such as inclement weather, affect bus operations, as required.PREFERRED QUALIFICATIONS:Master's degree in business administration or related field;Experience managing motor vehicle fleet or transportation system.ESSENTIAL DUTIES AND RESPONSIBILITIES:Enforces and administers the Transportation Department and Wake County Public School System (WCPSS) policies and procedures; participates in development of these policies. Conforms with all state and federal laws and regulations regarding school transportation.Develops, implements, and evaluates operating procedures and standards of service to ensure that the transportation program meets all the requirements of the daily instructional program and extracurricular activities; cooperates with school principals and others responsible for planning special school trips. Actively pursues continuous improvement in the quality of student transportation services and control of those services.Determines necessary and most efficient bus routes.Assures maintenance of buses and support vehicles in accordance with WCPSS and North Carolina Department of Public Instruction (DPI) policies and practices. Maintains a strong vehicle safety program in compliance with state DPI and department of insurance regulations.Develops and administers the transportation operating budget. Assures accountability for expenditure of all funds.Establishes procedures and practices for procuring parts, supplies and equipment for the department. Monitors requests for payment submitted by vendors for compliance with purchase provisions; verifies that payment is authorized only for services actually rendered or parts delivered.Oversees the safe and efficient transportation of students utilizing contract transportation services; ensures contracts are bid and awarded fairly and are closely administered.Ensures that transportation concerns, inquiries, and special requests from parents and school administrators are addressed promptly. Directs school system response to issues of traffic safety and safe access to school.Monitors accuracy and timeliness of operational data that serves as the basis for the funding/reimbursement from the state.Maintains records as required by State of North Carolina and WCPSS policies, and by business practices.Recruits and trains sufficient number of employees to meet service demands. Develops and maintains training programs for new and current employees.Develops and oversees school bus safety and education programs for school administrators and PTA's.In cooperation with the Human Resources Department, provides effective coordination of recruitment, orientation, and staffing processes and procedures.Aligns transportation policy and decision-making with other school system policies and procedures.Performs all other tasks and duties as assigned.WORK ENVIRONMENT/PHYSICAL REQUIREMENTSMust be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work. The work requires activities frequently involving driving automotive equipment. Visits to schools and administrative offices require driving and walking.EFFECTIVE DATE:6/2025DISCLAIMER:The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.