Institutionalize a culture of quality first in product development with a focus on issue prevention and detection. Ensure robust development and validation processes for all regions while leveraging and improving global knowledge.
Scope:
Technology and advanced product development for SoftwareLessons learned from development and serial life issues
Responsibilities:
Complete lessons learned for warranty, yard holds, and high-severity development issuesDefine and validate corrective actionsApply lessons learned in global requirements and validate in regional processesCollaborate with functional teams to integrate lessons learned into upcoming projectsEnsure robust and repeatable application of best practice development processes and toolsDefine and implement corrective actions for identified gaps and opportunitiesPartner with engineering functional teams to implement corrective actions and best practicesAnalyze development KPIs, previous issues, and customer feedback to identify systemic design issues and opportunitiesImplement a proactive training plan using existing modules and peer mentorship
Main Interfaces:
Quality Teams:Global engineering quality, process, tools, reliability, safety/compliance, total cost of quality, serial life quality, and vehicle assessment quality, Supplier QualityPDT and Others:Functional quality teams, manufacturing, parts & service, etc.
Main Animations:
Collaborate primarily with functional quality and engineering teamsEngage cross-functionally with purchasing, parts & service, Supplier Quality, etc.Manage data sharing and training needs with global engineering quality teams
Potential Areas of Focus:
On-time functionality (software and connected services)Robust APQP, DFMEA, PFMEARobust validation (software and connected services)Robust FOTA (Firmware Over-The-Air)Ensuring suppliers follow robust development processesDevelop/Maintain KPIs to ensure SW MaturityAlignment of development processes among engineering, suppliers, and manufacturing
Proactive Quality Goals:
Institutionalize a culture of quality and issue preventionPartner with global meta functions to develop proactive quality plansEnsure robust analysis and validation of development and serial life issuesProvide cross-functional feedback and resolve process gapsDevelop and improve key proactive KPIs