Institutionalize a culture of quality first in product development with a focus on issue prevention and detection. Ensure robust development and validation processes for all regions while leveraging and improving global knowledge.
Scope:
- Technology and advanced product development for Software
- Lessons learned from development and serial life issues
Responsibilities:
Complete lessons learned for warranty, yard holds, and high-severity development issues
Define and validate corrective actions
Apply lessons learned in global requirements and validate in regional processes
Collaborate with functional teams to integrate lessons learned into upcoming projects
Ensure robust and repeatable application of best practice development processes and tools
Define and implement corrective actions for identified gaps and opportunities
Partner with engineering functional teams to implement corrective actions and best practices
Analyze development KPIs, previous issues, and customer feedback to identify systemic design issues and opportunities
Implement a proactive training plan using existing modules and peer mentorship
Main Interfaces:
Quality Teams:Global engineering quality, process, tools, reliability, safety/compliance, total cost of quality, serial life quality, and vehicle assessment quality, Supplier Quality
PDT and Others:Functional quality teams, manufacturing, parts & service, etc.
Main Animations:
- Collaborate primarily with functional quality and engineering teams
- Engage cross-functionally with purchasing, parts & service, Supplier Quality, etc.
- Manage data sharing and training needs with global engineering quality teams
Potential Areas of Focus:
- On-time functionality (software and connected services)
- Robust APQP, DFMEA, PFMEA
- Robust validation (software and connected services)
- Robust FOTA (Firmware Over-The-Air)
- Ensuring suppliers follow robust development processes
- Develop/Maintain KPIs to ensure SW Maturity
- Alignment of development processes among engineering, suppliers, and manufacturing
Proactive Quality Goals:
- Institutionalize a culture of quality and issue prevention
- Partner with global meta functions to develop proactive quality plans
- Ensure robust analysis and validation of development and serial life issues
- Provide cross-functional feedback and resolve process gaps
- Develop and improve key proactive KPIs