General Summary of PositionThe primary function of the Cook is to prepare and present food for patients, employees, visitors and special functions while delivering excellence in hospitality and customer services. Assists in the overall sanitation of kitchen equipment in accordance with HACCP guidelines.
Primary Duties and ResponsibilitiesTechnical Service: Prepares and cooks food for patients, employees and visitors in compliance with recipes, sanitation guideline and cost effectiveness. Reviews daily work assignment. Organizes tools and work space for efficiency. Prepares and portions food for patients, employees and special functions. Coordinates standards of quality in food handling with proper sanitation standards. Notifies other staff members of substitutions, production delay or product issues. Maintains work area and equipment in a safe and sanitary manner. Reports repairs as needed. Records all items produced and leftovers on production sheets. Participates in daily production meetings. Assists with menu planning. Assists in putting stock up in storerooms and walk-ins. Follows first-in, first-out method for rotating stock, adhering to all HACCP procedures. Immediately advises appropriate co-workers and supervisors of any significant events that occur within area of responsibility. Prepares food in accordance with recipes and requests, utilizing appropriate portions and correct ingredients. Makes appropriate substitutions. Ensures food final product is prepared in accordance with sanitation and food handling requirements.Customer Service: Consistently displays professionalism in dealings with patients and families, staff, and physicians. Promptly answers customer, staff requests pleasantly and appropriately. Approach, greet and offer assistance to patients, family members, physicians, coworkers and others who may need help. Pitches in to cover shortages within department. Takes initiative to solve problems and recommends improvements of hospital procedures and intra or interdepartmental processes.Development: Participates with supervisors in identifying learning needs. When learning needs are identified, participates in training and development activities. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates in departmental projects. Participates in interdepartmental activities when asked. Demonstrates a constructive approach during all interactions with staff, supervisors, and managers both inside and outside the unit.Department/Unit Specific Functions and Duties. Demonstrates accuracy in preparation of food items, according to recipes, prescribed diets and requests. Follows procedures and standards of safety and personal hygiene required by department.
Minimum QualificationsEducationHigh School Diploma or GED preferred
Experience1-2 years Experience required in a comparable setting required
Licenses and Certifications Food service Sanitation certification within 90 Days preferred
Knowledge, Skills, and AbilitiesAbility to read, write, speak, and comprehend English for menu compliance.Ability to follow basic written and oral instructions.Ability to count and perform basic arithmetic
Why MedStar Health At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar HealthMedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.