Pay: $20.00 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entryComplete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or programEnter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systemsMonitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepanciesOrganizes and coordinates client appreciation and in-house lodge eventsProvide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departureAttends pre and post conference meetings as neededHandles all in-suite VIP packages and amenities as neededMaintain Posting Master (PM) account ledger by keeping track of all open PM accountsAssists Sales Team with any special projects.Basic Qualifications & SkillsAssociates degree in hotel/hospitality or related field or equivalent experience/education combinationDemonstrated proficiency in Microsoft Office SuiteSuccessful completion of criminal background check and drug screenProfessional communication skills both verbal and writtenDesired Qualifications & TraitsPrevious Sales ExperienceOPERA system experiencePrevious resort/hospitality experienceSignificant customer service experienceStrong problem solving and organizational skillsAttention to detail and ability to exceed quality standardsEnthusiastic and positive energyMulti-tasking abilityPhysical RequirementsAble to lift up to 20lbsAble to bend, stretch, and twistAble to stand or sit for long periods of timeEstimated Salary Range: - $20.00 per hour annual base salaryAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.