In this experienced level role, you will report to the Customer Service Manager. Your start date will be 10/20/2025. You will be the first contact for CONNECT customers (advisors, clients, and relationship partners) for service issues, requests, procedures, and account information. You will communicate directly with customers to research questions, open issue resolution cases, and resolve higher-level problems over the phone. You will provide exceptional customer service, resolve conflicts while being results driven and having a growth mindset.In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to our office location in Madison, WI 53783. You are required to be proximate to Madison because on occasion you may be asked to travel to that office for in person engagement activities such as team meetings, trainings, and culture events. Any change from your current location, as discussed at the time of your hire, must be approved by your leadership.The in-person training will be in Madison, WI for approximately 8 weeks. The hours for training will be 9:00am - 5:30pm Central Time Monday through Friday. Your schedule after training includes a 9-hour Monday and a 7-hour day during that same week to ensure a 40-hour work week. You would also work every 3rd Saturday from the initial Saturday scheduled. You would receive a day off in the week following the Saturday you work. This permanent shift would start after training has been completed and would be in place until further notice. Specific schedules will be discussed in the interview and assigned at the time of offer.Position Compensation Range:Pay Rate Type:HourlyCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Primary AccountabilitiesYou will ensure that all relevant information is gathered and entered to ensure prompt resolution. Receive guidance from coaches on a frequent basis to process requests.You will develop an understanding of procedures to educate clients and advisors on newly enacted services, as they arise, to facilitate efficient self-service.You will be an important resource for customers on company or product policies and systems and troubleshoot simple usability issues raised by customers.You will refer more complex issues to appropriate service partners.Specialized Knowledge & Skills RequirementsDemonstrate experience providing customer-focused solutions or support.Demonstrated written and spoken communication skills.Demonstrated ability managing multiple priorities in a fast-paced environment.You will troubleshoot and resolve issues.Licenses: P&C Producer license strongly preferred but not required. Employees are expected to pass their state's P&C license exam within 12 months. Training and administrative support will be provided.Internet Connection Requirement: We require an internet connection with a minimum speed of 100 Mbps download and 10 Mbps upload.Travel RequirementsUp to 10%.Physical RequirementsWork that primarily involves sitting/standing.Additional InformationOffer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventionsSponsorship will not be considered for this position unless specified in the postingWe encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Occupational Therapist Career Opportunity Your Calling, Close to Home and HeartAre you in pursuit of a career that's more than a job, one that aligns with your heart and community We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment. A Glimpse into Our WorldWhether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.• Generous paid time off that accrues over time.• Tuition reimbursement and continuous education opportunities for your professional growth.• Company-matching 401(k) and employee stock purchase plans, securing your financial future.• Flexible spending and health savings accounts tailored to your unique needs.• A vibrant community of individuals who are passionate about what they do. Be the Occupational Therapist You've Always Aspired to BeYour impactful journey involves:• Providing direct care to patients in need of occupational therapy.• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.• Celebrating patient victories along the way. Qualifications• Current licensure or certification required by state regulations.• CPR certification.• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together.

Hiring for all positions full-time, part-time, and PRN.Excellent PRN ratesRegistered Nurse Career Opportunity Encompass Health: Where Nursing Meets Heart, Home, and Healing Are you seeking a nursing career deeply rooted in purpose, close to your heart and home Encompass Health offers a transformative journey where your expertise as a Registered Nurse becomes an integral part of patients' recoveries. Picture the impact of providing individualized, compassionate care that guides patients along their path to healing. With us, small victories lead to monumental impacts as you use your specialized skills to offer top-tier, personalized support. Understand your patients deeply, assist in their rehabilitation goals, and thrive in an environment equipped with cutting-edge technology. Welcome to a place where nursing becomes a profound contribution to both community and personal fulfillment.A Glimpse into Our WorldAt Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.Starting Perks and BenefitsOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time.Opportunities for tuition reimbursement and continuous education.Company-matching 401(k) and employee stock purchase plans.Flexible spending and health savings accounts.A vibrant community of individuals passionate about the work they do! Realize Your Vision as a Registered NurseSupervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care. Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. QualificationsValid RN licensures as required by state regulations.CPR certification (ACLS preferred).CRRN certification preferred.One year of experience in a rehabilitation hospital setting is preferred.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!

Hemodialysis RN Career OpportunityPRN position; must have availability to be scheduled Monday-Wednesday-Fridays, 0630-1800No weekendsEmbark on a Fulfilling Career as a Hemodialysis RN at Encompass HealthAre you searching for a career specializing in providing essential care to dialysis patients amid their rehabilitation Join us at Encompass Health, where we're committed to transforming lives. As a Hemodialysis RN, you'll play a crucial role in impacting your community by delivering care that fosters inspiring outcomes. If this resonates with you, welcome to our team, where you'll have the opportunity to offer specialized care close to home and heart, forming meaningful connections with patients while significantly enhancing their quality of life. Your mission is pivotal within our interdisciplinary team, delivering top-tier, compassionate, and tailored care to individuals facing kidney disease. Access cutting- edge technology within our state-of-the-art dialysis suite, and thrive within our supportive, collaborative environment. Step into a fulfilling journey where your dedication makes a tangible impact on patients' lives and your own professional advancement.A Glimpse into Our WorldWhether you're building the foundation of your career or seeking a better environment to call home as a seasoned nurse, you'll notice the difference the moment you become a part of the Encompass Health family. Working here means being a part of a nationally recognized leader in inpatient rehabilitation. We take pride in our career growth opportunities and how our team members collaborate for the greater good of our patients. Our accolades, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us even more remarkable.Our Commitment to YouAt Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:Affordable medical, dental, and vision plans for both full and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities to support your growth.Company-matching 401(k) and employee stock purchase plans for a secure future.Flexible spending and health savings accounts to suit your unique needs. A community of individuals who deeply value and love what they do!Be the Kind of Hemodialysis Nurse You Want to Be - All in One LocationYour role involves:Providing direct patient care to inpatients in need of hemodialysis.Providing direct patient care to inpatients in need of hemodialysis.Supervising care and treatments, conducting patient assessments, creating personalized care plans, and addressing patient concerns.Building rewarding relationships with patients by understanding their physical, mental, and emotional needs to aid in their recovery.Educating nursing staff on the care of the hemodialysis patient, hemodialysis equipment, and hemodialysis standards of care.QualificationsCurrent RN licensures as required by state regulations.CPR certificationACLS within 1 year of hireCRRN certification preferred (If you don't have it, we can help you to obtain it!)6 months dialysis nursing experience required.1 year of experience in inpatient hospital setting preferred.The Encompass Health WayAt Encompass Health, we set the standard for excellence in care by leading with empathy, doing what's right, focusing on the positive, and remaining stronger together. We are a recognized, trusted leader in post-acute care with over 150 locations nationwide and a family of over 36,000 exceptional individuals (and growing)!Encompass Health takes immense pride in our welcoming and inclusive culture, offering equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.We can't wait to meet you, and we truly mean that. Join our family and let's make a difference together!

It's more than a career, it's a callingWI-SSM Health at Home ReedsburgWorker Type:RegularJob Highlights:We are looking for a compassionate Home Health Nurse for our Reedsburg location.Nurse's cover territory of Sauk, Baraboo, Wisconsin Dells, Adams/Friendship, Lyndon Station, Mauston, New Lisbon, Richland Center, Muscada, Lavalle, Loganville, Reedsburg. ***Whole territory will only be covered when on call.-Areas will be assigned.-5 regular visits in a 8 hour day.Schedule: On call Sat 8 am to Mon 8 am, 10 hours day with scheduled visit both Sat and Sun and at minimum 4 hours on Friday or 8 hours Fri, Sat and Sun same call times.*$5,000 sign on bonus paid out on FIRST paycheck for eligible candidates. Job Summary:Coordinates, facilitates and performs interdisciplinary plan of care through assessment and evaluation of patient condition and effectiveness of care under the direction of the attending physician by traveling to patient homes, Community-Based Residential Facilities (CBRF), assisted living locations, hospitals or other to meet patient and family/caregivers, assess patient care needs, acuity in relation to policies, procedures and regulations of home care and/or hospice services.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESAssesses and coordinates patient's discharge planning needs with members of the healthcare team.May perform point of care testing according to policies and procedures.Collaborates, consults and communicates with physician regarding the plan of care and changes to patient status. Provides physician with regular updates on progress and recommends revision of plan care, documents status and communication in adherence with regulations.Coordinates and communicates with multi-disciplinary team members and outside agencies as appropriate to achieve expected outcomes for patient care and education through end of life or discharge, ensuring accurate and complete documentation and coordination of unique care plan.Completes admission paperwork and verifies insurance information. Completes a comprehensive medical assessment by entering data into the clinical computer program. Ensures that patient assessment is completed in a timely manner.Provides skilled nursing care within the established plan of care, including performance of tasks such as taking vitals, performing wound care, IV care, ostomy care, blood draws, injections, and the physical assessment of the overall patient’s medical condition.Documents visit notes, treatments, and care. Follows visit pattern according to physicians orders and ensures required visits are completed in a timely manner. Ensures all documentation is timely, accurate and complete in adherence to regulations.Collaborates with the patient, patient’s family and healthcare team to develop a comprehensive plan of care based on the unique needs of the patient. Responds to calls from patients, family members and others, completes follow-up to address needs, issues, or concerns.Works in a constant state of alertness and safe manner.Performs other duties as assigned.EDUCATIONGraduate of accredited school of nursing or education equivalency for licensingEXPERIENCENo experience requiredADDITIONAL REQUIREMENTSProof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request.PHYSICAL REQUIREMENTSConstant use of speech to share information through oral communication.Constant standing and walking.Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of smell to detect/recognize odors.Frequent use of hearing to receive oral communication, distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.Frequent driving.Frequent keyboard use/data entry.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Occasional lifting/moving of patients.Occasional bending, stooping, kneeling, squatting, twisting, gripping and repetitive foot/leg and hand/arm movements.Rare crawling and running.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONSState of Work Location: Illinois Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) And Driving Record - Motor Vehicle Report (MVR) And Driver License – State IssuedState of Work Location: Missouri Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Missouri Division of Professional Registration And Driving Record - Motor Vehicle Report (MVR) And Driver License – State IssuedState of Work Location: Oklahoma Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) And Driving Record - Motor Vehicle Report (MVR) And Driver License – State IssuedState of Work Location: Wisconsin Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services And Driving Record - Motor Vehicle Report (MVR) And Driver License – State IssuedWork Shift:Day Shift (United States of America)Job Type:EmployeeDepartment:ReedsburgScheduled Weekly Hours:24Benefits:SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.Explore All BenefitsSSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "