Would you like to build highly available, scalable and distributed engineering systems for one of the largest data lakes in Amazon Does Petabyte scale excite you The Analytics & Data Management (ADM) team owns the central data lake for Advertising unifying Petabytes of data generated across the Ads pipeline such as campaigns, ad-serving, billing, clicks, impressions and more and into a single scalable repository. This is used across the organization to drive hundreds of thousands of complex queries for analysis, measurement and reporting decisions for our customers. The data lake enables customers such as data engineers, business analysts, ML engineers, research scientists, economists and data experts to collect what they need via world-class self-service tools.ADM is building the next version of its data lake for 5x growth. An SDE on the ADM team has a unique opportunity to design and innovate solutions for this scale, delivering robust and scalable microservices built over Java and AWS as well as innovate with big data technologies like Spark, EMR, Athena and more. You will create value that materially impacts the speed and quality of decision making across the organization resulting in tangible business growth.Key job responsibilities- Engage with key decision makers such as Product & Program Managers to understand customer requirements and brainstorm on solutions- Design, code and deploy components and micro-services for the core job management pipeline- Ensure testability, maintanability and low operational footprint for your code- Participate in operational responsibilities with your team- Innovate on AWS technology to improve latency, reduce cost and operationsA day in the life- Focus on core engineering opportunities to guarantee system availability that matches our data growth- Work with a skilled team of engineers, managers and decision makers to consistently meet customer demand- Automate monitoring of data availability, quality and usability via simplified metrics and drive innovations to improve guarantees for our customers- Build frugal solutions that will help make Spektr data lake cost wise leanest datalake in AmazonAbout the teamThe mission of the Analytics & Data Management (ADM) team is to provide data that helps the advertising organization make informed analyses and decisions for our customers and to determine and deploy investments for future growth via a set of central and unified products and services.Our team focuses on simplicity, usability, speed, compliance, cost efficiency and enabling high-velocity decision making so our customers can generate high quality insights faster.We are a global team with presence across IN and NA.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about engineering excellence Do you excel in a fast-paced environment collaborating with world class technical leaders Do you obsess over customers and delivering innovative new products and services If so, Amazon Web Services wants to meet you! We are looking for a data-driven, detail-oriented leader who can influence teams to deliver results and create impact for EC2 customers. This is a challenging and highly visible position responsible for developing business programs that incorporate various stakeholders, collaborating with engineering leadership to develop products to improve customer experience and drive efficiency in the world’s largest distributed computing environment. Technical Program Managers in EC2 are force multipliers who represent service teams to senior leadership and enable their teams to deliver business value through engineering excellence. As a TPM in the EC2 Commercial Software Services team, you will be responsible for identifying the stakeholders, working with leadership to develop a vision, roadmaps and execution strategies for business programs that are supported by service teams that serve some of our most strategic customers. TPMs handle complex inter-team dependencies and bridge the gaps in technical management. You will need to work with professionals in many different domains including finance, engineering, engineering management, dev support. Successful candidates will have a strong technical background, be detail-oriented, have excellent problem solving and communication abilities, and poses a deep understanding of product design and implementation details. Candidate’s technical expertise and operational excellence will raise the bar and influence the team’s decisions and drive secure and robust solutions which have great customer experience. About Us:Inclusive Team CultureOur team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilities1. Establish cross-functional teams, create trust with a variety of stakeholders by establishing required process for effective communication, eliminate non-value-add activity, contribute to designing solutions with focus on reducing operational cost, remove blockers, and find creative ways to accelerate project delivery.2. TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project life cycle and have experience in core project management disciplines including scope, schedule, resources, quality, risk management, metric focussed reporting and tracking.3. To utilize strong verbal and written communication skills to drive consensus, make decisions , provide updates to senior leadership, innovate on behalf of customers.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The way the world works is undergoing enormous change. We built Amazon Web Services End User Computing (EUC) services to give companies the agility to respond to the changing needs of their workforce. Our vision is to be the best place for customers to run and access their desktops and apps from any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/.To be successful in this mission we are looking for a passionate and experienced Sr. Technical Product Manager to define and help accelerate the product development and business growth of Amazon AppStream 2.0. AppStream is a fully managed application streaming service that provides users with instant access to their desktop applications from anywhere. You will own the product strategy, roadmap, business, and execution. You will listen to and represent customers – from the world’s largest enterprises to high-growth startups - in order to deliver best-in-class global services and capabilities. You will be hands-on with your engineering teams and work closely with senior leadership as well as both internal and external partners. You are an owner, builder, and enabler, working with leaders across UX, Engineering, Business Development, Sales, Solutions Architecture, and Finance. You will develop and drive a product roadmap, deliver value to customers, and work with senior AWS leadership on strategy and investment decisions. To be successful in this role you will need an established background in building and leading web-scale software services, a proven understanding of SaaS applications, and the ability to build strong relationships with customers and partners to deliver mutual benefits. Strong team building and mentorship skills are essential. You have to want to work hard, have fun, and make history.Key job responsibilitiesYou will be part of an international team building technologies and products such as Amazon AppStream. (https://aws.amazon.com/appstream2/). As a Sr. Product Manager - Technical/External Service, you will own portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. You will work with stakeholders across AWS as well as outside of Amazon, including lighthouse Fortune 100 and 500 companies using our products.A day in the lifeThis is a high visibility and high impact role. Every day you will have to balance your efforts among working closely with engineers to find innovative solutions for satisfying interesting customer needs, defining new product features, collaborating with our go-to-market teams to drive adoption, interacting with customers and partners, and representing our products and the team in front of all levels of AWS leadership. Either way, there will always be something new to learn. We ask you to be highly passionate, motivated, and willing to make a significant contribution to our team. Your talent and passion can make a big difference.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Bachelor's Degree in Computer Science or similar, or comparable years of experiencePREFERRED QUALIFICATIONS- MBA- 5+ years of technical (software development, network development, IT, other related) experience- Experience with End User Computing products and servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $236,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to help lead the cloud revolution and build software that thrives at immense scale AWS Elastic Load Balancing enables customers to build large scale highly available services. ELB automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, IP addresses, and Lambda functions. ELB provides the entry point for building hyper scale, fault tolerant applications. While ELB has seen tremendous growth since launch we are still in the early stages of realizing our full potential.As a Software Development Manager for the ELB Control Plane Services team, you will be responsible for leading a group of talented engineers in the ongoing mission to bring the control plane to the next generation of scale. We are doing so by building and evolving core control plane capabilities to support a fleet of millions of nodes world wide. We grow with our customers, and you will be leading to make that a reality. You will have an opportunity to effect change and impact for all of AWS. This is an exciting problem space that is just getting started. A successful candidate is experienced in leading a team of deeply technical engineers. You, the candidate, must have proven skills as a leader that delivers on business objectives, prioritizes work, and influences partner teams. You will establish goals for your team and focus attention on the most important inputs to drive the desired business outcomes. You know how to grow the team by hiring, investing in people, and developing talent from within. ELB operates at large scale and enables customers to build high availability systems world-wide, so a passion and discipline around operational excellence is key. Come help us make history with ELB.Inclusive Team CultureOur team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in shaping the future of entertainment Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videosall with the ease of customers finding what they love to watch in one place.The Technical Program Manager role in Prime Video's Partner Engineering department is an exciting opportunity to managing high-impact projects with third party living room partners across the globe. The role requires excellent leadership and delivery skills, strategic thinking, strong technical expertise, with great stakeholder management skills to partner effectively across teams within and outside of Amazon.You will establish, build up and manage strong technical relationships with Prime Video's important partners. You define your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide. You will own the project timelines and maintain accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.A successful TPM will have experience in working with geographically separated teams and will be open to some international travel. As a TPM you will problem solve, scope, clear roadblocks, coordinate launches and dive deep to ensure the mutual customers of Amazon and third-party companies have a great video experience.If you are interested in leading key strategic programs for Prime Video that have a worldwide impact, enjoy leading and launching products and services that will enable new business opportunities for Prime Video, and delivering innovative and industry leading features to our customers, we'd love to talk with you!Key job responsibilities- Fostering strong technical relationships with 3Ps, including assessing requirements and feature requests to recommend technical approaches.- Conducting pre-project discovery and scoping – gathering product and roadmap information to work with engineering teams to develop a detailed plan for integrations.- Making recommendations to PV leadership that will support vetting 3P technology platforms and capabilities as a qualification for successful engagements. Matching 3P technical needs to Prime Video solutions.- Managing relationship with 3Ps, notably during the business development, qualification and technical implementation stages. Implementing and optimizing the technical aspects of distribution relationships.- Managing projects after deployment – coordination of post-launch device activities, including technical aspects to increase engagement and 3P problem solving.- Driving and refining the 3P technical engagement process around integration and distribution.- Investigating new technologies for Prime Video distribution. Identifying new companies and technologies to work with and influencing internal roadmaps/priorities.- Managing long-term interests as well as the tactical and day-to-day.- Coordinating closely with product, software development and technical program management teams to ensure continuity of the technical needs of 3Ps.- Driving customer experience and engagement technical improvements with our partners- Driving process improvements in 3P qualification and integration. A day in the lifeYou will establish your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.About the teamTo drive the Prime Video and Prime flywheels through this efficient channel, the Partner Engineering team supports third-party (3Ps) throughout the process of launching and sustaining Prime Video on their living room (LR) devices. This is uniquely challenging as 3P LR devices are more fragmented than mobile devices, benefit less from app store distribution, and require chipset-specific integrations. We deliver the Prime Video client on smart TVs, streaming media players, game consoles, and set top boxes and work with 3Ps to drive additional engagement on those devices through integration with features such as federated search and billing integration.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmapsPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Connect is an easy-to-use cloud contact center service that helps businesses of all sizes deliver superior customer experiences at lower cost. The Identity, Configuration, Onboarding, and Resiliency team plays a foundational role in this missionempowering customers to build secure, highly available, and globally compliant contact center solutions.We own the critical systems that customers rely on to manage user identity, access control, and resource configuration. Our team also enables Connect’s most resilient workloads, powering geographically redundant architectures that support business continuity even during regional disruptions. As a Senior Product Manager - Technical, you’ll own the product vision and roadmap for identity and onboarding in Amazon Connect, driving features that simplify how customers manage users, permissions, and authentication in complex, mission-critical environments. You'll partner closely with engineering and security teams to shape the future of how identity and resiliency are built into the core of Connect.Key job responsibilities- Engage with customers to work backwards from their goals and challenges to define a product vision, including future roadmap, investment, innovation and experimentation- Influence senior leaders across AWS and communicate your product vision, strategy, goals, status, and customer impact- Build a roadmap and define features that delight our customers, drive adoption, and increase utilization of our services- Collaborate with engineering to build new capabilities and source customers for early adoption, beta testing and launch partners- Launch and promote new capabilities, in collaboration with product marketing- Deliver compelling presentations, product demos, technical blogs, and discussions to drive adoption of communication offeringsA day in the life- You like working directly with all levels and types of customers, from CxO to individual contributors and engineers to business people, to solve their most complicated problems through software.- You enjoy being on a team that fosters a collaborative environment as we work towards common goals.- You are a passionate learner and are motivated to take on new and, often times, ambiguous challenges.- You are able to lead and partner with a variety stakeholders to identify and prioritize the right problems to solve and solutions to develop.- You are comfortable and thrive in a fast-paced environment.- If you’re entrepreneurial and want to build and own transformative technology-driven products, join us in making history.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Learn more about Amazon Connect: https://aws.amazon.com/connect/BASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)PREFERRED QUALIFICATIONS- Experience working within teams delivering software products and features using agile methodologies- Understanding of identity federation and cross-account access models, ideally within cloud-native or enterprise multi-tenant platforms.- Deep knowledge of programmatic best practices (for e.g. APIs, CDKs, DevOps)- Proven experience delivering identity or access management (IAM) features at scale, such as user lifecycle management, SSO integration (e.g., SAML/OIDC), or fine-grained permission systems.- Familiarity with security and compliance requirements related to identity in regulated environments (e.g., SOC 2, GDPR, FedRAMP).- Experience with AI/ML technologies and their practical applicationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $236,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.