We're looking for a Principal Product Manager - Technical (PM-T) who will drive our efforts to surface high-quality new selection to our customers. This role will lead product for the signals and CXs across the website that will surface cross-category new selection, educate customers on them, and help drive purchases in this strategic selection group.To succeed in this role, you need to be a self-starter who enjoys bringing clarity, simplicity, and direction to highly ambiguous challenges. You enjoy building partnerships and alignment with peers and senior leaders across VP orgs. You dive deeply into data and openly welcome debate to form high-judgement views. You know when to go slow because you need to learn more and build trust, and when to move fast to bring decisions to a close. Once a direction has been set, you guide and influence other PMs on executing with speed and rigor in designing experiments, working with tech, analyzing results, and flexibly iterating towards success to better serve the overall vision.You do all this in a collaborative environment with leadership, engineering, science, business intelligence, and your cross-Amazon partners.Key job responsibilities- You define the product vision, strategy, and roadmap.- You build strong partnerships across Amazon and with senior leadership.- You execute on the roadmap independently as a product owner, and through other Product Managers as needed.- You collaborate with engineering, science, and business intelligence to deliver results.- You understand the technology behind what you build, and how it impacts the customer experience. - You roll-up your sleeves and do your own deep dives into data and research.- You help raise the bar on product management across the organization.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product managementPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in joining the Technology, Sourcing and Infrastructure (TSI) space inside Amazon’s eCommerce Foundation If so, this job aligns perfect as our team is responsible for all aspects related to IT Asset Management and Business Operations. We are seeking a Principal Product Manager, Asset Management to be a product lead for the corporate asset management systems. You will conceptualize and lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems. You will be responsible for full Product lifecycle management from conception to delivery and support. You will define a data-driven product vision, develop business requirements, define success criteria and KPI’s, prioritize competing opportunities, groom, and own and maintain product roadmaps. You will work directly with engineering teams to build exceptional products. In this role you will be responsible for scoping and delivering large projects end-to-end. As a Principal Product Manager, you will be responsible for gathering customer requirements, define the strategy for the product(s), planning, implementing, and driving initiatives that improve our product offerings. You’ll work with cross functional teams/orgs to understand their pain points, learn and expand your knowledge, as well as share your own expertise. You will work closely with TPMs and SDMs to plan the annual planning cycles for new features and product launches. The ideal candidate should possess strong product management and analytical skills, the ability to work independently in a fast-paced and rapidly changing environment, a work ethic based on a desire to exceed expectations, and excellent interpersonal skills including written and oral communication. You will be responsible for creating working backwards documents, requirement documents, deep dive with data and provide hypothesis.Key job responsibilitiesResponsible for full Product lifecycle management from conception to delivery and support - Define a data-driven product vision, develop business requirements, define success criteria and KPI’s, prioritize competing opportunities, groom, and own and maintain product roadmaps. - Work directly with engineering teams to build exceptional products. - Partner with other teams across Amazon Product and engineering teams to identify dependencies and influence development of new products and services. - Understand customer (external and internal) needs, define clear project plans, and execute high expectations in a fast-paced environment. - Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, technical and BI teams to define and deliver solutions. - Collection of VoC (Voice of the customer data) through usability studies, surveys, focus groups and 1:1 interviews - Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. - Collaborate with global stakeholders in other regions to define requirements that support international use cases. - Define user stories and product requirements; while contributing to the technical design of new product features. - Creation of a go-to market plan that includes business partner approvals, (legal, privacy, and accessibility) and development of a rollout communication campaigns A day in the lifeA day in the life-Act as Product Lead and Own the roadmap for multiple products -Translate your product ideas into expected impact-Think at Amazon scale incorporating all regional risks and challenges-Conceptualize complex interrelated applications and technical platforms, as well as the ability to communicate technical concepts to non-technical team members and business partners -Entrepreneurial and inventive spirit, with track record of delivering results in fast-moving environments -Build strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs -Implement and manage 3P products around hardware and software asset management -Prioritization skills using a weighted metrics to evaluate the value and effort of feature requests -Use effective communication skills both written and verbally, and consistent communication with various functional groups, developers, business owners, and senior business leaders -Work through ambiguity to continuously deliver incremental results -General knowledge and ability to implement GenAI features to optimize the user experience, leverage automation, and learn from customer behavior -Knowledge of Six Sigma and iterative methodologiesBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product managementPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come build the future of payments with us! Amazon Pay is a high growth startup providing Amazon customers the trust, convenience and rewards they expect from Amazon when shopping off Amazon. We are part of the Amazon Payments team, powering fintech on and off Amazon.The Amazon Pay team is looking for a Senior Product Manager- Technical to scale its points of acceptance globally. This role will be responsible for creating a long-term strategy, partnering with payment processors, and building new integrations that enable Amazon Pay to grow its merchant base exponentially.The ideal candidate dreams big on how we can deliver value to our customers, has experience in leading large scale technical integrations with external partners, and has deep technical expertise in the payments domain. This is the right role for you if you are creative, aren’t afraid of initial blockers, can drive multiple teams towards a shared vision, and have a proven track record of getting things done.Key job responsibilities- Develop the partner integration roadmap and responsible for executing against that roadmap- Drive cross-functional partnership to deliver your vision with senior leaders across other Amazon organizations.- Develop product and solution requirements, working backwards from the customer with an understanding of the end-to-end customer and merchant experience.- Partner closely with the engineering organization on developing and scaling the architecture to deliver your vision, understanding and guiding where there are technical synergies with other organizationsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Pay product team is responsible for scaling Amazon Pay's merchant base (points of acceptance) globally. Our goal is to make Amazon Pay a ubiquitous payment method for Amazon customers anywhere they shop online. To achieve this goal we partner with solution providers, or payment service providers to enable Amazon Pay as a payment method on merchant websites. We obsess over simplifying the partner integrations, and finding innovative solutions that can reduce partner integration time. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of technical product or program management experiencePREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon strives to be Earth's most Customer-centric company, and that now extends to Healthcare. One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.Amazon One Medical is hiring a Finance Manager (FM) for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.Key job responsibilities- Ownership of monthly Medicare membership models and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership- Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers- Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions.Potentially work on:- Membership strategies for retention and expansion- Own and update WBR metrics across the SH business- Reconciliation models for eligibility records and payments- FP&A workstreams and mechanisms- Deep dive modeling for KPIs of value based careBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- MBA, or CPA- Knowledge of SQL/ETL- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to be part of an organization that is designing and launching a large scale Grocery business Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on customers and working backwards If so, the Amazon Grocery Finance team is looking for an experienced leader with a record of achieving results.The Amazon Grocery Supply Chain Finance team seeks a Finance Manager to partner with our business partners on operational performance, financial analysis, long term strategy and execution. Experience in this team opens up several career opportunities across Amazon.The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, and an ability to work in a fast-paced and entrepreneurial environment. Excellent verbal and written communication skills are also critical in this role.Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps.- Delivers weekly/monthly financial close. Outputs plans, forecasts, budgets, and consolidations.- Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution.- Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.- Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes.- Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them.About the teamThe Grocery Supply Chain team owns the unique operational capabilities required to support the fast-growing Amazon Grocery businesses. Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our Grocery businesses. Our teams experiment, fail fast, learn, and scale rapidly, and we have a culture of data-driven decision-making.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to help drive innovation and customer experience across Amazon's technology platforms and specialized programs Do you enjoy using data and analytics to deliver actionable insights that support critical business decisions We are seeking a Finance Manager to drive strategic thinking and business partnership for the US Prime and Marketing Tech (UPMT) Tech and Programs teams. A successful candidate will be a strategic thinker, highly analytical, comfortable with creating data-driven narratives, and possess firm business judgment capable of driving organizations to the right results. They must be comfortable contributing to plans presented to senior leadership as well as having a high bar for data fidelity.This highly visible role will partner with UPMT Tech and Programs teams to support key finance activities, including investment decision support, program valuation, strategic planning/goal setting, financial modeling, and ad hoc analysis. The role will support multiple senior tech and program business leaders, with broad scope and autonomy. A successful candidate requires an exceptional ability to work across stakeholder groups and evaluate tradeoffs between business requirements, technical limitations, and program priorities.Key job responsibilities• Drive investment strategy discussions via insightful analysis on historical and projected performance across tech initiatives and programs• Develop and standardize program valuation methodologies across various UPMT programs• Lead strategic cost management initiatives for tech organizations• Evaluate key initiatives to drive alignment and consistency in measurement of program performance• Partner with Tech leadership to identify and execute on key areas where Finance can add the most value• Manage controllership with high accuracy across planning and reporting• Partner with Senior leadership to evaluate the financial impact of decisions• Lead automation efforts of critical processesAbout the teamUPMT Tech and Programs teams drive innovation through technology platforms while managing specialized programs like Baby Registry, Gift Registry, and Handmade. We combine technology, science, and customer insights to build new features and experiences that delight customers across multiple touchpoints in their Amazon journey.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- MBA, or CPA- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you.. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Senior Financial Analyst to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the D2AS organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver. Key Responsibilities: · Regional responsibility for OPEX planning including full year and outlook planning, month end analysis and commentary and ad hoc work for Variable and Fixed costs as well as global headcount · Own relationship with contact forecasting team, Headcount capacity planning teams · Business Partnering with Technical Support Operations leadership · Point of contact for reporting of Costs, Contacts and Units for D2AS, for several Digital and Device Product Lines, explaining the cost drivers and providing variance analyses to those product line finance teams · Collecting, analyzing and managing quantitative data and creating meaningful, actionable reports to drive business improvement and cost reduction · Work closely with the central finance teams on common approaches and timelines · Key team member of World Wide Digital and Devices Customer Service Finance team that contributes to the development of financial planning and analysis tools and Finance Planning & Analysis processes that impact the global strategy BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company”. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth. The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business to partner with the Worldwide Capacity Planning team. You will work closely with your business partners to define roadmaps, identify the right business strategies, and provide guidance and reporting. The successful candidate will be a self-starting contributor with effective business partnership experience and proven abilities to manage complex projects and dive deep into the details when needed. This person will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support.Key job responsibilities• Provide financial guidance in matters of site strategy and network simplification, HC prioritization decisions, other strategic initiatives and cost reduction ideas influencing OPEX. • Build and own financial modeling for multi-million dollar investment decisions, partnering with the business on inputs and design, including designing and managing mechanisms to enable performance monitoring. • Lead and author Monthly/Quarterly Financial Reviews, presenting financial summaries and insights to CS Leadership.• Proactively design mechanisms to enable performance monitoring. • Inspect Headcount investments and project prioritization decisions and make trade-off recommendations to maximize value creation for the business.• Synthesize large volumes of data and present findings to senior management.• Lead cross-functional workstreams including driving requirements agreement and delivering results, gaining buy-in from partner teams and designing and executing plans to drive adoption of changes. • Provide mentorship to junior team members and participate in team-wide educational efforts. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.