Are you interested in shaping the future of entertainment Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videosall with the ease of customers finding what they love to watch in one place.The Technical Program Manager role in Prime Video's Partner Engineering department is an exciting opportunity to managing high-impact projects with third party living room partners across the globe. The role requires excellent leadership and delivery skills, strategic thinking, strong technical expertise, with great stakeholder management skills to partner effectively across teams within and outside of Amazon.You will establish, build up and manage strong technical relationships with Prime Video's important partners. You define your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide. You will own the project timelines and maintain accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.A successful TPM will have experience in working with geographically separated teams and will be open to some international travel. As a TPM you will problem solve, scope, clear roadblocks, coordinate launches and dive deep to ensure the mutual customers of Amazon and third-party companies have a great video experience.If you are interested in leading key strategic programs for Prime Video that have a worldwide impact, enjoy leading and launching products and services that will enable new business opportunities for Prime Video, and delivering innovative and industry leading features to our customers, we'd love to talk with you!Key job responsibilities- Fostering strong technical relationships with 3Ps, including assessing requirements and feature requests to recommend technical approaches.- Conducting pre-project discovery and scoping – gathering product and roadmap information to work with engineering teams to develop a detailed plan for integrations.- Making recommendations to PV leadership that will support vetting 3P technology platforms and capabilities as a qualification for successful engagements. Matching 3P technical needs to Prime Video solutions.- Managing relationship with 3Ps, notably during the business development, qualification and technical implementation stages. Implementing and optimizing the technical aspects of distribution relationships.- Managing projects after deployment – coordination of post-launch device activities, including technical aspects to increase engagement and 3P problem solving.- Driving and refining the 3P technical engagement process around integration and distribution.- Investigating new technologies for Prime Video distribution. Identifying new companies and technologies to work with and influencing internal roadmaps/priorities.- Managing long-term interests as well as the tactical and day-to-day.- Coordinating closely with product, software development and technical program management teams to ensure continuity of the technical needs of 3Ps.- Driving customer experience and engagement technical improvements with our partners- Driving process improvements in 3P qualification and integration. A day in the lifeYou will establish your priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables.In addition to this, you’ll need to be able to influence and deliver new features and exceptional user experiences across third party living room devices. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.About the teamTo drive the Prime Video and Prime flywheels through this efficient channel, the Partner Engineering team supports third-party (3Ps) throughout the process of launching and sustaining Prime Video on their living room (LR) devices. This is uniquely challenging as 3P LR devices are more fragmented than mobile devices, benefit less from app store distribution, and require chipset-specific integrations. We deliver the Prime Video client on smart TVs, streaming media players, game consoles, and set top boxes and work with 3Ps to drive additional engagement on those devices through integration with features such as federated search and billing integration.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmapsPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Connect is an easy-to-use cloud contact center service that helps businesses of all sizes deliver superior customer experiences at lower cost. The Identity, Configuration, Onboarding, and Resiliency team plays a foundational role in this missionempowering customers to build secure, highly available, and globally compliant contact center solutions.We own the critical systems that customers rely on to manage user identity, access control, and resource configuration. Our team also enables Connect’s most resilient workloads, powering geographically redundant architectures that support business continuity even during regional disruptions. As a Senior Product Manager - Technical, you’ll own the product vision and roadmap for identity and onboarding in Amazon Connect, driving features that simplify how customers manage users, permissions, and authentication in complex, mission-critical environments. You'll partner closely with engineering and security teams to shape the future of how identity and resiliency are built into the core of Connect.Key job responsibilities- Engage with customers to work backwards from their goals and challenges to define a product vision, including future roadmap, investment, innovation and experimentation- Influence senior leaders across AWS and communicate your product vision, strategy, goals, status, and customer impact- Build a roadmap and define features that delight our customers, drive adoption, and increase utilization of our services- Collaborate with engineering to build new capabilities and source customers for early adoption, beta testing and launch partners- Launch and promote new capabilities, in collaboration with product marketing- Deliver compelling presentations, product demos, technical blogs, and discussions to drive adoption of communication offeringsA day in the life- You like working directly with all levels and types of customers, from CxO to individual contributors and engineers to business people, to solve their most complicated problems through software.- You enjoy being on a team that fosters a collaborative environment as we work towards common goals.- You are a passionate learner and are motivated to take on new and, often times, ambiguous challenges.- You are able to lead and partner with a variety stakeholders to identify and prioritize the right problems to solve and solutions to develop.- You are comfortable and thrive in a fast-paced environment.- If you’re entrepreneurial and want to build and own transformative technology-driven products, join us in making history.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Learn more about Amazon Connect: https://aws.amazon.com/connect/BASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)PREFERRED QUALIFICATIONS- Experience working within teams delivering software products and features using agile methodologies- Understanding of identity federation and cross-account access models, ideally within cloud-native or enterprise multi-tenant platforms.- Deep knowledge of programmatic best practices (for e.g. APIs, CDKs, DevOps)- Proven experience delivering identity or access management (IAM) features at scale, such as user lifecycle management, SSO integration (e.g., SAML/OIDC), or fine-grained permission systems.- Familiarity with security and compliance requirements related to identity in regulated environments (e.g., SOC 2, GDPR, FedRAMP).- Experience with AI/ML technologies and their practical applicationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $236,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.