The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by empowering our customers to utilize automation to resolve their issues quickly and efficiently. Leveraging Generative Artificial Intelligence (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions.The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieval of precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.As a Principal Product Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that leverage innovative GenAI and agentic AI technologies to enhance customer interactions. Your role involves developing the product vision for CS AI solutions and driving projects that innovate and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.You will work closely with a team of dedicated engineers, scientists, product managers, and program managers to harness the transformative power of GenAI and LLMs to resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project escalations, and make critical trade-offs between business needs and technical constraints. Your ability to gather diverse inputs from stakeholders, develop cohesive project plans, and execute these plans effectively will be crucial.This role offers a significant scope of responsibility, directly impacting strategic projects that drive substantial improvements in customer satisfaction. You will engage with leaders across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon.Key job responsibilities- Manage the end-to-end lifecycle of complex technology products and projects (focused on Gen AI and Automation) across CS technology, from conception through launch.- Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer priorities.- Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals.- Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions.- Maintain constant communication with cross-functional teams and stakeholders to ensure transparency and alignment on project goals, roadmaps, and deliverables.- Support the delivery of the vision and long-term planning, business requirements, and PRFAQ documents.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt to a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative and collaborative learning environment.Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamJoin our team of scientists, engineers, product managers, and program managers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of technical product or program management experience- Experience leading engineering discussions around technology decisions and strategy related to a product- 7+ years of end to end product delivery experiencePREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Experience working with and influencing senior level stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individualhouseholds to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.As a 1st shift back end Maintenance Supervisor, you will be engaged in installing, commissioning, and maintaining specialty equipment with the ultimate goal of supporting satellites from the stages of early testing, integration, through to launch and on to production stability. You will maintain complex mechanical, electrical and vacuum chambers to ensure their efficient operations and reliable testing. You will work closely with colleagues throughout Project Kuiper’s inter-disciplinary team to ensure that critical needs and demands on second shift are being met. You will be essential in the on-time delivery of hardware capable of achieving mission success as you are directly responsible for all equipment supporting these functions, and will have broad scope and autonomy to fill all gaps between equipment concept and operations. You will work closely with your first shift team members to ensure critical pass downs and communications are being provided daily. You will lead the charge to develop, improve, review and maintain the preventative maintenance program while ensuring appropriate procedures in place to supporting spacecraft testing and builds. This shift is scheduled for Wednesday through Sunday, 6 am to 4:30 pm.Key job responsibilities- Hands on installation of mechanical systems, electrical sub-systems, and troubleshooting related to a variety of manufacturing equipment - Develop, design, and implement solutions to difficult problems with a sense of urgency - Establish preventative maintenance programs from concept to implementation - Maintain the operation of equipment and systems in the areas of responsibilities such as: Compressed air, electrical distribution, TVAC, thermal chambers, shock and vibe test equipment - Manage internal and external maintenance technicians - Coordinate, schedule and manage multiple projects while meeting tight deadlines - Ensure all environmental, health safety procedures are followed by onsite personnel - Work across teams to develop clear and concise project details for mechanical, electrical, and machine functionality requirements allowing for expedient installations leading to successful operations - Coordinate with engineering, operations, contractors, and maintenance teams to define design facility requirements for specialty equipment during initial stages of design through completion of installation - Establish effective relationships with teams across the program - Develop an understanding of local permit processes - Manage critical spare parts budgets for K.E.G. as equipment is being defined, installed and operated.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Kuiper Equipment Group supports the Space Simulation and Manufacturing teams by installing, commissioning, and maintaining equipment that will provide screening and testing of satellite hardware. The lab has the capability to perform testing in the R&D, Proto-Flight, Qualification and Flight test phases. This will be done utilizing equipment in the lab such as electrodynamic shakers, thermal vacuum chambers, thermal cycling chambers and other equipment to simulate the space environment while assuming responsible for assembly, integration, and test of satellite hardware and the associated equipment and facility definition required to achieve production rates.BASIC QUALIFICATIONS5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experiencePREFERRED QUALIFICATIONS -Experience with Six Sigma, lean manufacturing -Experience working with and managing third party vendors -5+ years in aerospace production and manufacturing maintenance -Previous TVAC and Thermal chamber experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity of Amazon's store.As part of TSI, the Inventory Trust team is seeking a Product Manager- Technical to lead the development of sophisticated technology solutions that protect the integrity of supply chains on our stores. You'll drive the building automated verification systems that verify seller legitimacy, ensure inventory authenticity, and enable seamless operations for trusted sellers while preventing misuse of our fulfillment networks.Key job responsibilities• Own and drive the technical product strategy for supply chain verification and inventory management systems, partnering with engineering teams to deliver scalable solutions• Design and implement automated risk detection systems that can identify potential issues early in the seller lifecycle• Lead development of APIs and services that enable seamless integration between verification and inventory management systems• Build automated workflows that streamline operations while maintaining strong security controls• Partner with data science teams to implement ML/AI solutions for process automation and risk detection• Define technical requirements and success metrics for new features and capabilities• Drive improvements in operational efficiency through technology innovationBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Technical Program Manager for Kuiper will support the Kuiper Software & Networking Satellite labs team. They will own the schedules/plans to build and manage Satellite test beds and support deployments, ensuring high quality venue operation.This is a highly technical role requiring experience with integrated hardware and software development as well as appreciation for complex applications. You will have significant influence over the design and the test approach we take to develop and test the system. Ensure the teams deliverables are on track, escalate when not trending to plan, manage lab MBRs, represent the team tasks in daily director standup meetings.This position requires a program management background and direct experience developing relevant systems. You will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly. A TPM anticipates bottlenecks, uses great judgment to make trade-offs, and balances the business needs with technical constraints. Your ability to understand the big picture of the project design and anticipate and plan dependencies is crucial. Your ability to take large, complex projects, break them into manageable pieces, and deliver timely results is invaluable. Key job responsibilitiesYou will work with a team of experts and drive the team to successfully accomplish the following activities:- Develop and manage technical requirements for test, verification and harness of complex systems- Decompose technical requirements for test into software and hardware requirements aligned with development, manufacturing and verification test strategy.- Identify and manage the conduct of trade studies and analyses necessary to define automated test station hardware and software requirements.- Identify and manage the development of automated test equipment test hardware and software.- Manage a large number of dependencies across many engineering disciplines to ensure that development schedules are met.- Develop program and team processes and tools, as requiredYou must be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project life-cycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 3+ years of working directly with engineering teams experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon provides Prime members unparalleled convenience and ease of mind by offering one-hour, ultra fast delivery as well as two-hour scheduled delivery of tens and thousands of essential products. Our team is seeking a talented product leader to help us grow and evolve our technology platform to further scale under the roof technology.To be successful you need to be flexible and entrepreneurial. You are a true owner - you are passionate about the business and innovate on behalf of our customers. You ideally have experience presenting a strategic vision to SVP/VP leadership, and are excited to think-out-of-the box to solve complex problems.As a Senior PMT, you will define the long-term tech-product vision for our stores (e.g., Amazon Fresh stores, Whole Foods Market, Go stores). You will define the metrics, and your work will have direct impact on the day-to-day operations. You will own the product roadmap to deliver incrementally on the vision. You will partner closely with engineering teams, UX teams, and operations stakeholders across NA, EU/UK, JP, SG, IN, and MENA.BASIC QUALIFICATIONS- Experience in technical product management, program management or engineering- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online servicesPREFERRED QUALIFICATIONS- 3+ years of end to end product delivery experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners (marketplace sellers and retail vendors) with comprehensive, accurate, and standardized metrics in a timely manner to enable high quality, high velocity decisions. You will own and be responsible for leading the product development lifecycle for services that support online and offline use cases, cross-domain and historical time-series data. Your will set the strategy for your service to evolve and scale, enabling its customers to meet growing Amazon business needs without becoming a bottleneck. This role has direct impact on thousands of Amazonians and hundreds of thousands of selling partners globally and the tools they use to grow their businesses.To succeed in this role you must be an experienced Principal Product Manager - Technical, who is a passionate advocate for customers. You should have a track record of end-to-end ownership, influencing across multiple teams and at the leadership level, and successfully delivering results in a fast-paced and dynamic business environment. You should always be looking to invent and simplify. You must earn trust with technical credibility and pragmatic decision making, working with a cross-section of senior leaders and technical teams across Amazon.The Principal Product Manager - Technical, will be fluent in a range of strategic and analytical approaches to product and technical leadership, including the ability to build compelling value propositions, influence stakeholders, and provide clarity on complex systems and dynamics via rigorously refined written and verbal communication.A successful candidate will- Work on large, important product initiatives. Define the long-term product strategy and vision to meet emerging customer needs, and the feature design and technical approach to deliver on this vision.- Be highly analytical, resourceful, customer-obsessed and team oriented. Drives alignment and coherent product feature, business, and evangelism strategies. - Drive strategic product communications, owns customer engagement and identify customer requirements by considering data, customer feedback, and user research, and designs product value propositions for large tech and cross-functional audiences.- Be able to manage multiple projects - including planning, prioritization, and task delegation. Work closely with developers through product launch.Key job responsibilities- Define and drive the multi-year vision and technical approach for your product portfolio and the team- Work with senior technical and business leaders across Amazon Stores, as well as science, engineering, and finance leaders.- Deliver Amazon Business Documents.- Own end-to-end product lifecycle including customer engagement, Amazon Business Docs product requirements, CX design, security and compliance, prioritization, and deliver long-lasting solutions. - Drive the strategic evolution of our data catalog's knowledge base architecture to serve as a foundational enabler for GenAI applications, including defining and executing the roadmap for metadata enrichment, decision frameworks, and intelligent data discovery that will unlock new AI-driven insights and automation opportunities for both internal teams and external customers.- Mentor other product managers and continuously raise the technical product management bar within and outside the organization, sharing knowledge and presenting at internal conferences.BASIC QUALIFICATIONS- Bachelor's degree- 11+ years of end to end product delivery experience- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience working with and influencing senior level stakeholders- Experience in owning/managing a a highly-technical product or a product with technical customers (tech teams, engineers/scientists).PREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Experience owning data-centric productsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Sr. Manager, Product Manager - Tech supporting our Cross-Border Programs. Cross-border (XB) Programs enable customers to easily shop for millions of Amazon products from around the world, in a localized experience, with hassle free international delivery and Returns experience, and backed by Amazon's customer service. Cross-border program is active across Amazon 14+ marketplaces, serving customers from over 150+ countries, and we continue to create and manage innovative international business solutions to enhance customer experience for cross-border problems.This position requires strong self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the International Expansion strategy and technology team which has global responsibility. We are looking for a product leader who has the ability to define the vision, communicate priorities and work effectively with stakeholders across business, UX, and engineering, and lead a team of Product leaders to deliver on the vision. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations. In this role, your key responsibilities will be: · Identifying international challenges for all aspects of Amazon's businesses · Own the product and tech roadmap to improve Cross-border experience and capabilities, and lead a team of Product leaders and UX designers to deliver on the roadmap · Think big and invent new ways to improve experience for Amazon's international customer · Contributing to Amazon’s bottom line · Working with stakeholders partners to provide compliant solutions · Mining and analyzing data for metrics and decision support · Driving results by exercising judgment using available informationBASIC QUALIFICATIONS- 3+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience working cross-functionally with stakeholders, users, engineers, and business leaders in developing, delivering and executing on product visionPREFERRED QUALIFICATIONS- Experience delivering consumer software products and services in a high growth environment- MBA- Experience in conducting primary/secondary User Research, experimenting and scaling UX experiments, and managing a UX teamAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178,100/year in our lowest geographic market up to $307,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. If you would like to help us build the place to find and buy anything online, this is your chance.We're seeking a Senior Product Manager - Technical (Sr. PMT) to join our Retail Foundations (RFS) Product Team. RFS powers the critical systems enabling Amazon.com to source millions of products from vendors worldwide, ultimately delighting our customers.Key Responsibilities: • Drive innovative solutions that enhance our vendor management and procurement systems • Lead strategic initiatives that directly impact operational metrics and P&L performance • Partner with vendor management, supply chain leadership, technology teams, and cross-functional stakeholders • Apply product management and Lean Six Sigma principles to optimize the vendor experience • Transform business requirements into scalable technical solutions The Ideal Candidate Will Have: • Proven track record in technical product management • Experience delivering large-scale software solutions • Strong analytical and problem-solving capabilities • Excellent written and verbal communication • Ability to influence and drive consensus across multiple teams • Strategic thinking combined with tactical execution skillsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about leveraging technology and data-driven insights to revolutionize business operations Do you thrive on transforming complex challenges into streamlined, scalable solutions **About the Role:**Join the Marketing Budget and Expenditure tool (MBET) team - the strategic nerve center building technology to converge the marketing, creative, technical, and financial workstreams of Amazon's global marketing initiatives to help customers realize their ROI. We're not just problem solvers; we're future-shapers working at the forefront of marketing operations transformation.**What We Do:**- Lead digital transformation initiatives across global marketing operations- Architect and implement AI-driven automation solutions- Design and deploy tools for process optimization- Drive data-informed decision-making across stakeholder groups- Champion agile methodologies in cross-functional environments**What You Bring:**- Deep understanding of AI technologies- Strong understanding of modern financial operations and MarTech- Stakeholder management and engagement skills- Experience with agile methodologies and digital transformation- Ability to thrive in dynamic, ambiguous environmentsKey job responsibilities- Own end-to-end product development, roadmaps, milestones, and feature prioritization- Continuously improve the Amazon Marketer journey through the spend lifecycle by developing and enhancing product features- Partner closely with development, program, and UX leaders to invent and simplifyA day in the lifeThis is a fast-paced team addressing a broad opportunity, interacting with dozens of business partners globally. On any given day you may start off by reviewing and tweaking roadmap milestones based on learnings from the day prior. After that, you will lead a meeting with Marketing Managers from around the world interested in learning about and onboarding to our new internal tool. You will become a subject matter expert and facilitate the conversation, provide answers to questions, and follow-up when the answers are not available. Throughout the day you will partner with the development team and technical program and technical product managers to refine requirements and help prioritize new features. You will meet with legal and finance partners from different organizations to discuss how our tooling will create an intuitive workflow with their use cases. Finish the day working with your colleagues to prioritize current day events, escalate new issues, and problem solve.About the teamMBET is working on consolidating the distributed process of executing marketing spend at Amazon and helping Amazon teams realize ROI on their marketing spend investments. We streamline processes for marketers around the world and build scalable solutions with technology. You will be a part of implementing these processes across different business teams in different marketplaces, working with hundreds of marketers around the globe. Everyday there are new problems to solve and the team is energized by this process.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years of technical product or program management experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience with generative AI, large language models, and their applications in customer-facing experiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Have you ever looked at a price in our Amazon store and wondered why that price Are you excited about building systems and driving customer facing improvements at scale that impacts millions of customers worldwide If so, Retail Pricing is the right team for you! The Retail Pricing team prices everything shipped and sold by Amazon, worldwide and cross-format. Our goal is to earn long term customer trust by offering the best prices to customers, across hundreds of millions of prices everyday. Experimentation, automation and scalability are a core part of our mission statement. In this role, you will seamlessly transition from being the leader securing organizational alignment on strategic initiatives to delivering new high-performance, fault-tolerant capabilities that improve our prices without human intervention. The ideal candidate loves to think big, and has a passion for solving complex problems. They thrive working alongside multi-disciplinary teams, and on inter-connected systems.At Amazon, Product Managers are the end-to-end owners of our software offerings, hardware, and technical services. They leverage their technical depth to partner closely with engineers in defining a vision and building a roadmap to launch critical technical products.Key job responsibilitiesAs an ideal candidate, you have a passion to understand the interplay of our different pricing strategies to fuel scale and automation. You are responsible for defining and driving our product roadmaps. You will work with in-house scientists, retail organizations, data-engineers and software teams to identify new features and projects. As our lead product strategist, you must analyze the potential customer and financial implications, select the most promising ideas, prioritize them and create a cohesive roadmap. You will also evangelize new features to our clients, working to accelerate their adoption, track the impacts, and communicate results with senior leaders.This is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon’s strategic objectives. Excellent written, verbal communication and data analytical skills are a necessity. Successful candidates should thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around delivering better prices to customers worldwide.About the teamCome join a creative team dedicated to adventurously innovating across the breath of our strategies, products and channels.We are an interdisciplinary team of Product Managers, Engineers, and Scientists incubating and building day one solutions using machine learning and optimization techniques to solve some of the toughest business problems at Amazon.BASIC QUALIFICATIONS- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in building and driving adoption of new tools- Experience owning/driving roadmap strategy and definition- 5+ years of technical product or program management experience- Experience with end to end product delivery- Bachelor's degreePREFERRED QUALIFICATIONS- Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- MBAAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Quick: A seller is listing a new product on Amazon. They report the product normally lists for $89.99 and that they're selling it for $50. What should Amazon do with this information Is this price gouging or a terrific price This is a difficult problem...and it happens more than 2 billion times per day!The Amazon Pricing team is looking for a seasoned product manager to own our worldwide suite of Price Evaluation tools that answer the hypothetical question posed above and many more like it. As the Sr. Product Manager over our price evaluation tools, you’ll partner with our team of research scientists, data scientists, business intelligence engineers, and developers to build out the next generation of models that Amazon uses to evaluate prices. You will own and improve upon a suite of tools that are designed to ensure products on Amazon have prices that are factually-based, competitively priced, and not 'too good to be true.' The models and heuristics you will build will determine that one $100 product is likely a pricing error (a TV normally $1,000+), a different $100 product is a terrific price and should have a featured strike-through price on the website (competitors consistently price the product for $199), and yet another $100 product is priced so high that we would not allow it to be featured on the website (it’s a 2-pack, and the 1-pack is only $8).This specific role is focused on innovating in areas we do not know how to price well in today. We will build large scale, systems that will use reinforcement learning to price millions of items without requiring human input to delight our customers. As part of this effort you will define the multi-year vision for building out Pricing systems and algorithms that work in less than ideal data conditions, in nascent market segments and in places where substitutes are rampant but hard to find. You will work with research scientists, economists, ML practitioners and our engineering team to help drive this vision. Successful candidates will enjoy diving deep into data, have outstanding analytical skills, excellent communication strategies and confident with executive level reviews. You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with technical software development teams, research teams and economists. You will be able to separate out idealistic from practical and balance both to continue to move forward. You will excel at looking around corners, and anticipating where to build and when to test to fail fast. You must have the experience and capability to prepare documentation for senior executives. This is a highly visible position that will interact at all levels of the businesses we support.If the scale of the space sounds interesting, we would love to talk to you!Key job responsibilitiesAs part of this role you will- Define the multi-year vision for the space- Build and manage high quality product roadmaps based on your vision and strategy- Work backwards to determine what the initial building blocks to achieve that vision will be- Work with key business stakeholders, engineering partner teams, Pricing Research, and Central Econ to build out requirements for the different phases- Work with our in-house engineering team to build and innovate in the space- Manage prioritization and trade-offs for speed to launch, performance, and features- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership- Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectivesBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are looking for an experienced Principal Product Manager - Tech, who is passionate about innovating on behalf of our Selling Partners, and is excited about providing timely and accurate data and analytical insights at a large scale to enable thousands of small businesses and well-known household brands to operate and grow their businesses on Amazon. At the Selling Partner Growth and Development team, we view our ability to obsess over the needs of Sellers and Vendors as key to our success. This is a great opportunity to play a key role on a fast-moving team with significant impact on the multi-billion-dollar Seller and Retail business.Who You Are: You are passionate about providing tools and insights that enable our selling partners to make better and faster decisions at each step of selection creation and management. You have experience working independently in a broad array of environments and executing complex projects across multiple organizations and stakeholders. You build strong partnerships with leaders to understand improvement and collaboration opportunities, and demonstrate a willingness to challenge and influence senior leaders. You’re curious about how Sellers and/or Vendors operate, and about how you can best help them meet their needs. You have confidence operating in a highly ambiguous, fast paced business space.Who We Are: We’re a new and growing business-tech team, focused on accelerating the growth of Sellers’ and Vendors’ businesses on Amazon. Our customers are Selling Partners ranging from small to medium sized businesses, who rely on success in the Amazon marketplace for their livelihood, to large household brands who partner with Amazon as one of their critical ecommerce channels. We build software solutions to provide business data that are critical to these Selling Partners’ day to day operations and long-term success on Amazon. Our Selling Partners use our data to guide their decisions on daily basis around sales and traffic, advertisement and promotion, selection, inventory management and more. We proudly serve Selling Partners in all countries where Amazon has a 1P or 3P business and will continue to expand as Amazon grows.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product managementPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you love setting direction and solving complex problems on behalf of your customers The Books team is looking for a Sr. Product Manager to own the roadmap and strategy for how authors set up and publish their titles and provide new opportunities for them to earn royalties. In this role, you will own product planning, priorities and requirements working across a broad cross-functional team that includes engineering, UX, research science, customer service, business intelligence and more. Your work will have a tangible impact both on internal and external customers from customer service agents to content providers. As part of the books team, you will join a thriving business that has revolutionized reading and the way authors of any level engage the millions of readers that shop on Amazon.The successful candidate is passionate about user experience and not constrained by what exists today. They must have proven experience inferring and translating customer needs into intuitive and simple solutions, the ability to ruthlessly prioritize, and skill in juggling a variety of deliverables while both staying connected to the details and thinking strategically.Key job responsibilities--Working backwards from research, anecdotes and data to define and document feature sets, requirements, and measures of success for your experiences.--Setting and communicating a clear roadmap and direction in partnership with engineering teams, UX designers and other stakeholders.--Identifying and highlighting key risks, tradeoffs and prioritization calls that balance delivery against risks and cost.--Managing communication and driving decisions across stakeholders and leadership.About the teamAs part of KDP, you will join a thriving business that has revolutionized reading and the way authors of any level engage the millions of readers that shop on Amazon. As part of this team, you will work across functions to continuously innovate and improve author experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- MBA- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statisticsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Merch on Demand is tackling some of Amazon's most challenging problems at scale, including: Configurable Products, Customizable Product Discovery, Manufacturing on Demand, while optimizing selection Worldwide. Our business is already delivering for our customers, and yet we are only scratching the surface of both the technical and business opportunities in front of us. We build on core tech to create differentiated experiences, and push the bounds of bringing Customization to Amazon Customers at scale. We utilize Applied Science and Machine Learning to accelerate and scale, and we rely on enormous amounts of data, with crisp analytics, to understand our past and make decisions about our future.Key job responsibilitiesAs a Principal Product Manager (Tech) on the Merch on Demand team, you will have a unique opportunity to shape the development of our services. You will be chartered with creating and operating systems that cover an end-to-end global create-on-demand business at Amazon scale. Your scope will cover Content Creation, Catalog Selection and Content Moderation, Shopping Experiences, Fulfillment technology, and Applied Science and Data Insights. As part of the Amazon Consumer organization, you will have the opportunity to influence the broader strategy for Amazon for on-demand products. A day in the life• Serve as a Product lead on complex, impactful, and cross-functional projects. • Functionally decompose complex problems into simple, straight-forward solutions. • Fully and completely understand system interdependencies and limitations. • Driving ideation and management of a portfolio of experiments, some that span multiple teams and shopping experiences, and some that dive deep in one CX area.• Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort, set/track goals and triage priorities across product/engineering teams.• Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planning.• Developing and driving mechanisms with senior leaders on the progress of the CX work and areas where support is needed.You are a leader, builder, and operator. You have experience leading or contributing to multiple simultaneous product development efforts and/or projects and initiatives. You’ll strive for simplicity and will demonstrate significant creativity.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Proven ability to earn trust with and influence cross-functional teams and senior leadersPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to build customer experiences that help customers find more sustainable products Does the intersection of retail and technology and sustainability excite you The Climate Pledge Friendly team is looking for Senior Product Manager Technical to join our CX team. Climate Pledge Friendly collaborates with trusted third-party certifications and we’ve created our own certifications to highlight products that meet sustainability standards and support our commitment to help preserve the natural world. Our vision is to build the most trusted destination for sustainable shopping. We’re looking for a Senior Product Manager – Technical (Sr PMT) to lead the CX for Climate Pledge Friendly, Amazon’s sustainability shopping program. This role requires both creativity and a deep understanding of complex problems to drive the technical design and product roadmap, and development of features that inform and empower customers to make more sustainable choices. As a Sr PMT, you will own technically complex products end to enddefining vision, prioritizing features, and making trade-offs between scope and resourceswhile collaborating closely with engineering to ensure scalable, effective solutions. You’ll coordinate complex initiatives across internal teams, write detailed product and business requirements, and lead cross-functional alignment. Success in this role requires a high level of comfort with ambiguity, a deeply analytical mindset to investigate and address multifaceted challenges, and the ability to influence across organizations through clear, well-written communication. You will work backwards from customer needs, dive deep into data to identify root causes, and deliver impactful solutions through close collaboration with stakeholders. At Amazon, a Sr PMT is expected to operate with autonomy, influence decisions across orgs, and contribute to the broader product management discipline.Key job responsibilitiesBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in building and driving adoption of new tools- Experience working within teams delivering software products and features using agile methodologiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Every day, millions of brands, sellers, and customers rely on Amazon’s marketplace integrity. The Intellectual Property Protection (IPP) team’s vision is to build a world free of counterfeits and infringing products – where customers feel confident about every purchase and brands can safely grow their businesses. Our team designs and builds high-performance software systems using machine learning to identify and prevent abuse on behalf of brand owners worldwide.We are looking for a motivated, entrepreneurial, high-judgment Principal Product Manager - Tech to lead the next generation of seller-facing protections and enforcement transparency. In this role, you will own end-to-end product strategies that enable fair enforcement, reduce seller friction, and improve clarity and consistency in how IP-related actions are communicated and remediated. You will develop new scalable solutions and intuitive experiences that help sellers understand, appeal, and avoid violationsstrengthening trust in the enforcement process while upholding catalog integrity.Key job responsibilitiesAs a Principal Product Manager - Tech for Seller Experience, you will: • Define and drive technical product strategy for seller-facing systems and interfaces that support scalable, fair, and comprehensible IP enforcement • Manage the effectiveness metrics and business impact of seller experience improvements across Amazon’s global stores • Create, prioritize, communicate, manage, and execute roadmaps for tools and messaging systems that support sellers through enforcement lifecycles • Bring innovative ideas to protect brand integrity while ensuring legitimate sellers can succeed with clear guidance and fair recourse • Report progress and influence decisions with executive leadership, representing both enforcement goals and seller trust metrics • Work closely with ML scientists, engineers, and policy teams to invent remediation and prevention solutions that are technically sound and policy-aligned • Interface with global brands and sellers to understand requirements, pain points, and evolving abuse patterns • Set clear, measurable quality goals for seller transparency, resolution speed, and experience satisfaction • Drive technical decisions that balance customer trust, seller fairness, and operational efficiencyAbout the teamThe Intellectual Property Protection (IPP) team is at the forefront of Amazon’s efforts to ensure that customers can shop with confidence and that brands and sellers can thrive on a fair, trusted platform. Every day, millions of customers rely on Amazon to deliver authentic productswhile millions of sellers and brands trust Amazon to protect their rights and reputations. Our mission is to detect, prevent, and remediate IP violations at scale, balancing brand protection with fair treatment for sellers and a seamless experience for customers.Our solutions range from advanced machine learning systems that detect bad actors to scalable enforcement tooling and messaging systems that support transparency and fairness. We work across legal domains (trademark, copyright, patent, design rights) and geographies, navigating complex regulatory environments while maintaining a relentlessly customer-obsessed lens.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience technical product management- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience with feature delivery and tradeoffs of a productPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Master’s Degree in Computer Science, AI/ML, or related technical field- Experience with large-scale ML systems and model deployment- Deep understanding of security, fraud detection, or abuse prevention technologies- Demonstrated ability to successfully influence stakeholders without formal authority, leading cross-functional teams across business units- Experience in building and driving adoption of new technical solutions- Experience representing and advocating for various stakeholders during executive-level prioritization and planning- Experience contributing to engineering discussions around ML architecture decisions and strategy- Understanding of global intellectual property protection challenges and regulatory landscape- Experience designing friction-reducing experiences for sellers and developing appeal or remediation pathways- Familiarity with Amazon Selling Partner tools and seller-facing product lifecyclesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Passionate about books and reading The Books Discovery & Recommendations Experience team is transforming how millions of customers discover and engage with books across Amazon. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our Books Personalization & Recommendations Team.In this role, you will drive CX innovation, new product development, and experimentation for Books experiences worldwide. You'll lead efforts to optimize content selection and recommendation strategies across customer touchpoints. Partnering with product, engineering, and data science teams, you'll develop and refine content optimization approaches and front-end features that deliver increasingly personalized book recommendations to our customers. Your work will focus on developing scalable personalization frameworks that enable teams across Books to enhance every customer interaction. As a key member of the highly visible Content Demand team, you'll contribute to overall strategy and roadmap development while owning the day-to-day delivery of new experiments and features aimed at maximizing discovery and conversion.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Develop data-driven frameworks to optimize content selection and recommendation strategies across key page placements, incorporating customer engagement signals, contextual relevance, and business objectives to maximize discovery and conversion.• Work backwards from customer problems to invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Lead the analysis of data and anecdotes to identify new opportunities aimed at improving customer discovery through recommendations• Write detailed product requirement documents defining use cases, features, and success metrics• Facilitate discussions regarding technical and architectural trade-offs in partnership with development teams• Help define product strategy and manage the product roadmap for Books personalization.• Communicate with senior management and other business/technical partners on product decisions, trade-offs, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization. About the teamThe Amazon Bookstore team owns the customer experience for browsing, evaluating, and buying physical and digital books from a catalog of tens of millions of titles. The ideal candidate is passionate about solving complex problems for customers. They can think big and thrive in a collaborative, fast-paced environment, and enjoy diving deep into both data and anecdotes to bring clarity to ambiguity. They are innovative, detail oriented, an effective communicator, and have a proven track record of delivering results by focusing on the most impactful work. They have a demonstrated history of success managing customer-facing technical products and have experience with browse and discovery, purchase flows, partner management, and are familiar with A/B testing practices.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you looking for an innovative, fast-paced, highly-collaborative environment If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon Grocery Stores, and Amazon Grocery Logistics.We are looking for a Sr. Product Manager - Tech to align the vision and set the roadmap for grocery network expansion products that will be used to drive the strategy and optimization of real estate for instore and online grocery demand. This role will heavily partner with our research science team, software development team, real estate managers, finance partners, and site research team. This role requires deep domain expertise in retail and online demand optimization modeling, deploying ML algorithms for use by non-technical customers, and end-to-end 1P product development. This role requires strong business and financial acumen. Setting a strong vision that stakeholders can rally behind will be paramount to successfully navigate ambiguity and drive results for customers. Additionally, this role will also manage the licensing and contracts of 3P data sets and geo-spatial tools. This role will directly impact the long term strategy and success of Amazon's grocery ventures.Key job responsibilities- Own end-to-end product strategy, roadmap, and customer engagement for grocery network expansion and location products- Develop and maintain a 3-yr roadmap aligned with organizational goals and priorities- Deeply understand the customer need, and translating that into technical requirements that can be developed by tech/science teams- Develop and track key performance indicators to measure product success and customer impact- Identify complementary use cases across Amazon to extend product valueAbout the teamThe Retail Growth & Development team is at the forefront of expanding and optimizing Amazon's physical retail presence. We oversee strategic planning, development, and operations for a diverse portfolio of grocery stores and logistics facilities. Our team combines innovative thinking with operational excellence to create exceptional shopping experiences for customers. We're passionate about sustainable growth and committed to building the future of retail through collaboration, creativity, and customer obsession.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products- Experience in building and driving adoption of new tools- 5+ years of technical product or program management experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about working on disruptive ideas and building innovative solutions for customers Are you drawn to take on the hardest problems, navigate ambiguity, and align a group towards an end vision Then, this is the role for you!Amazon's Consumer Electronics team is looking for a highly motivated and customer obsessed Senior Product Manager - Technical to shape and deliver the future of our complementary recommendations (Comp Recs) shopping experience on Amazon.com. These basket building experiences help the customer complete their shopping objectives (more than one item) faster. The individual in this role will primarily focus on identifying and executing a roadmap of opportunities to deliver a best-in-class shopping experience where customers can easily discover complementary items when they are shopping for product (e.g., software when shopping for a laptop). This is a high-impact role with goals to invent new experiences for customers and deliver significant business growth.We are seeking a self-starter who has experience defining and delivering customer-facing product features. Successful candidates will be big thinkers who have track records of working effectively with business and engineering teams to bring those ideas to life. The Senior Product Manager - Technical will work closely with many stakeholders across Amazon including Engineering (CE Tech, Search, Detail Page, Cart), Program Management, Marketing, BI, Legal, and Compliance. The role requires a high degree of customer obsession, strong analytical knowledge, attention to detail, excellent verbal and written communication skills, and an ability to drive consensus across multiple stakeholders. Primary responsibilities of this role include: - Developing customer insights and a thorough understanding of basket building experiences, including emerging trends and best practices for the customer shopping (online and offline) - Creating a vision and prioritizing opportunities to improve the complementary recommendations shopping and discovery experience - Building business requirements for products, collaborating with engineering teams, and making decisions that ensure delivery to those requirements - Testing and iterating on products to ensure product success and to define follow-on features, using business and adoption metrics to inform your perspectives What stands out about product management in CE Tech: - You will work with a dedicated tech team for your program area, so you can hit the ground running - Your work is cross-category and global, so the impact of your work can be as large as you make it - You own the product roadmap and you set the vision that is appealing to customers and to our business - You will be at the intersection of technology and business, so you get to leverage your understanding of business and customer needs to influence product, engineering, UX design, and applied science teams within CE Tech and across AmazonBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSightPREFERRED QUALIFICATIONS- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you excited about creating value for millions of customers Do you get energized by the idea of making merchants successful, no matter where they sell The Amazon Multichannel Commerce & Fulfillment team looking for an experienced product manager to help merchants integrate Buy With Prime and Multi Channel Fulfillment into their [off-Amazon] shopper experiences.We are looking for an experienced, driven and entrepreneurial Principal Product Manager - Technical (PMT) to help accelerate the product development and business growth of Multichannel Commerce & Fulfillment . As a Principal PMT on our team you will lead product strategy, turning customer insights and feedback into plans that accelerate delivery of the right product for our customers. You will work directly with dedicated engineering teams and senior leadership to drive product development for customer-facing products, influencing fundamental technical design decisions, product roadmap, customer segmentation and long-term strategy.Our ideal teammate will possess a strong product management background, and have experience leading large-scale technical products. You are naturally curious, data-driven and entrepreneurial as you take end-to-end ownership for your product. You are the kind of leader who anticipates bottlenecks, deftly navigates ambiguity, makes informed trade-off decisions and skillfully balances the needs of the business versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders. If you enjoy cutting through ambiguity, eliminating complexity and innovating on behalf of customers, come join us!Key job responsibilities- Drive the product strategy and roadmap for our commerce API platform, focusing on enhancing interoperability and convergence across multiple services- Collaborate with cross-functional teams to align API strategy with customer solutions and business objectives- Lead investment decisions to improve developer experience and accelerate product development- Spearhead efforts to simplify integration processes and optimize developer impact metrics- Author comprehensive API documentation, guides, and sample code- Engage with technical decision-makers to identify and address integration requirements- Champion the convergence of various API services to create a more unified and efficient ecosystem- Deeply understand the technology that underpins our underlying systems and supply chain processes. Collaborate closely with your immediate engineering partners and partner teams to support the long term technology strategy.- Work closely with merchants, support agents, sales&marketing and finance teams to understand friction points and opportunities.- Collaborate with engineering counterparts on the roadmap to address gaps, identify dependencies and clear blockers, balancing impact vs. engineering cost.- Champion the ideal end-to-end experience for your customers.- Leverage data and define the success metrics for features or services to track performance, deep-dive on issues and uncover trends and patterns.About the teamOur vision is to make every merchant wildly successful, wherever they sell, using Amazon-powered solutions. Our two biggest solutions are Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF).BwP is a new way to extend Prime shopping benefitsincluding fast, free shipping, a seamless checkout experience, and free returnsto merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their businesswhether on Amazon or beyond.MCF aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders- 4+ years of technical product or program management experience- Experience with developer platforms and developer experience (DX) designPREFERRED QUALIFICATIONS- 6+ years of product or program management, product marketing, business development or technology experience- Experience building API solutions (REST, GraphQL) for developer customersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Health is looking for a customer-obsessed and execution-oriented Product Manager to support our geographic expansion efforts. This role will sit on the New Growth Initiatives (NGI) team, working directly with the NGI leader and overseeing new market planning. The PM will help scope, prioritize, and execute Amazon One Medical’s entry into new geographic markets across enterprise, consumer, and senior segments.This is a highly cross-functional role requiring collaboration with product, clinical, operations, network, and commercial teams to bring our differentiated care delivery model to new markets.Key job responsibilitiesMarket Expansion PlanningSupport the development of the Metropolitan statistical area (MSA) prioritization framework, incorporating inputs from enterprise demand, provider availability, clinical feasibility, and competitive positioning.Build and maintain structured workbacks for each MSA launch, including virtual, hybrid, and in-person service models.Help evaluate and track market readiness, launch milestones, and key performance metrics.Product ExecutionTranslate high-level expansion strategies into detailed product requirements, identifying dependencies across internal teams.Coordinate with engineering, design, and ops partners to ensure features and workflows are ready to support new markets.Identify areas of product or operational friction and work cross-functionally to resolve them.Care Model Innovation SupportAssist in shaping MSA-specific delivery model pilots, such as virtual-first or 3P-partnered care.Document learnings and develop repeatable processes to inform future market launches.Cross-Functional CollaborationServe as a connector between NGI, product, and market-facing teams to ensure alignment on timelines, offerings, and communications.Partner with finance, analytics, and marketing to support business case development and post-launch performance reviews.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of product or program management, product marketing, business development or technology experiencePREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Develop SQL queries and procedures, create custom reports, and modify to enhance organizational productivity.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Selling Partner Financial Technology's (SPFT) vision is to enable every Selling Partner to thrive and grow into a global selling success through providing a financial experience with unparalleled trust that delights all Selling Partners regardless of how they interact with Amazon. We support WW Selling Partners (SP) and internal customers with an intuitive end-to-end financial management experience, reliable accounting and tax solutions, and financial technology services to accurately calculate, book, and bill Vendor Funding (VF). We support millions of sellers across 35+ businesses and multiple Retail Vendors.We are seeking an entrepreneurial, results-oriented Sr. Product Manager - Technical. In this role, they will work backwards from our wide customer base (Selling Partners, Accounting, Finance, Amazon businesses) and solve significantly complex and endemic problems with simple and innovative solutions. They will collaborate with technical teams and business owners across organizational boundaries to deliver software solutions which delight our customers and enhance their end-to-end financial experience. This product leader will advocate for simplification and challenge their team to look around corners, for more optimal and innovative ways. They will be well-versed with defining metrics and goals that align with the vision for their space, and come up with a roadmap to get there. They are comfortable dealing with ambiguity, and de-constructing high level concepts into products and features. They also require deep functional and technical skills to work effectively with engineering, accounting, finance, internal businesses and various stakeholders. They will stay up to date on industry trends, and innovate on behalf of our Selling Partners and internal customers.Key job responsibilities• Define bold product visions and strategies, working backwards from our customers.• Own products that span multiple teams and customers (Selling Partners, Vendors, Amazon Businesses, Accounting, Finance, and Engineering) from ideation stage to launch.• Bring a product culture to engineering teams, and partner closely with engineering teams and across organizations to unblock the roadmap, seek input, and deliver on initiatives. • Leverage high judgment to prioritize opportunities that drive the most strategic value; working with across the organization to scope design effort, set/track goals and triage incoming priorities.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward.• Influence stakeholders to align on the strategy, goals, and prioritization.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- MBA- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience performing statistical analysis of data using SQL, Excel and other toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you motivated to have a direct impact on customers around the world Do you have a tech background and experience with LLM-based technology Amazon's Translation Services team is responsible for building the tools and features that support the localization and translation needs of all Amazon businesses. We partner with content owners to translate content for customers around the world, and we are obsessed with providing the right quality content in each language we support. We are looking for a Principal Product Manager - Technical to create a product vision and execution strategy that, as LLM-based translation technology evolves at a rapid pace, will drive step-change improvement, scale our services, and deliver the best experience for our customers. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let’s talk.Key job responsibilitiesAs a Principal Product Manager - Technical, you will partner with stakeholders across Amazon -- content owners, developers, program managers, and linguists -- to understand their biggest problems and opportunities. You will work closely with multiple software development teams, product managers, and UX designers to define our three-year product strategy, build features to execute on that strategy, and measure the features' ability to successfully meet your stakeholders' needs. You must be able to be deeply connected to the customer experience, product details, and success metrics, yet be able to zoom out to the 10,000-foot level to understand how any new feature fits into the broader Translation Services ecosystem and Amazon as a whole. Strong written and verbal communication skills are essential, as this role will need to clearly communicate the product strategy, outcomes, and deliverables to diverse stakeholders. You must thrive in ambiguity and be comfortable making high-judgment calls, including deciding when to debate, escalate risks, or pivot from the plan.About the teamThe team consists of Product Managers, UX Designer, Program Managers, and Software Developers located in Seattle, Barcelona, and Hyderabad. The central team builds end-to-end translation technology, optimizing the quality and cost of translations across all of Amazon's content. We build state of the art translation technology: traditional and LLM-based machine translation, computer-aided translation, translation memories and term bases, LLM-based QA, dynamic workflow/routing decisions, etc.) to streamline productivity and ensure consistent quality.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of end to end product delivery experience- Strong understanding of software development principles and practices- Excellent analytical and problem-solving skills- Strong communication and stakeholder management abilitiesPREFERRED QUALIFICATIONS- Master's degree in computer science, business, math, or related technical field- Experience with LLM-based technologies- Experience with Agile methodologies- Track record of launching successful SaaS products- Experience with data analytics and A/B testingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are looking for a Senior Manager, PM-T to lead the product vision and strategy for our next generation of Store Testing architecture. In this role, you will navigate complex tradeoffs between multiple stakeholders across organizations, and ensure the team progresses towards the north-star vision while delivering value to customers along the way. You will provide leadership on complex product issues, and be responsible for high-judgement decisions day to day. A successful candidate is expected to be a strategic leader with strong product acumen that has a strong technical foundation. They will possess strong verbal and written communication skills, and thrive in fast paced environments. You will grow, develop, and lead a passionate and talented team of Product Managers and UX Designers. As a leader, you set the vision for the team, guide them to develop roadmaps to solve highest-value problems, and to promote your team’s work. You will work closely with senior leaders, influence our long-term strategy, help us hire and grow talent, and ultimately increase Amazon’s ability innovate rapidly. With strong product instincts, technical expertise, and sound judgement, you’ll be able to make meaningful, worldwide impact.Key job responsibilities- Own the product strategy, roadmap, and requirements to shape and invent our product offering.- Lead a team comprised of product managers and UX designers to build the next generation Store Testing architecture.- Partner closely with engineering leaders to foster a collaborative, empowered culture.- Establish a shared vision across the organization by engaging with stakeholders and insuring the roadmap meets customer and business needs.- Create buy-in for the product vision, both internally and with key external partners.- Own the strategy and stakeholder partnership to drive adoption of our products.- Own the communication with leadership and WW partner teams.- Attract, build, manage, and develop talent to create an inclusive team of product leaders.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a productPREFERRED QUALIFICATIONS- Experience delivering consumer software products and services in a high growth environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178,100/year in our lowest geographic market up to $307,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices.We are looking for a experienced product leader to manage critical and high impact projects relating to abuse prevention, abuse mitigation and discovering new & emerging forms of abuse. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services.Key job responsibilitiesSome of the initiatives this leader will work on include preventing and mitigating abuse relating to identity MOs such as creating bad actor (buyer) accounts or compromising customer accounts with an intent to post reviews. In this context, the Product Manager will follow the M-DIEAC framework to mitigate abuse: Measure (or size) the extent of abuse, Detect abuse using expert investigators & risk managers, and a combination of rules and ML models, Investigate abuse using SOPs and Tooling, stand up Enforcement actions for bad actors, stand up a mechanism to handle Appeals, and finally, Clean-up or unwind any impact of the abuse by removing fake reviews, unwinding best seller rank, badges etc. The Product Manager will work with Engineering to implement a software architecture that allow us to quickly react to changes in the abuse trends, and launching new services to prevent abusive behavior before it reaches Amazon’s customers. A day in the lifeAdditionally, the role will be responsible for different aspects of the following:Define the multi-year vision for the spaceBuild and manage high quality product roadmaps based on your vision and strategyWork backwards to determine what the initial building blocks to achieve that vision will beWork with key business stakeholders, engineering partner teams across Reviews, Rank, Search, Pricing, Promotions, Abuse Prevention to build out requirements for the different phasesWork with our in-house data, science and engineering team to build and innovate in the spaceManage prioritization and trade-offs for speed to launch, performance, and featuresGain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadershipCreating program metrics, track progress and manage through obstacles to achieve your objectives.About the teamHere at Selling Partner Services, the parent org within which Selling Partner Trust & Store Integrity (TSI) and Sales Abuse Prevention (SAP) reside, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking a Senior Technical Product Manager to join our team. This is an opportunity to define the future of Global Robotics Delivery as you build innovative solutions to challenges in robotics supply chain and manufacturing. As Senior Product Manager for AI/ML products, you will focus on technologies that will help robotics delivery optimize operations, with a focus on providing our business partners with intelligent insights. You will harness the power of machine learning to help define and build new operations experiences that make it easier for Global Robotics Delivery to successfully deploy robotics fulfillment centers. At Amazon Robotics Global Robotics Delivery, Product Managers are the owners of the features they build and closely collaborate with Data and Applied Science, Engineering, Project Management, and customers to set strategy, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering media/mobile/web products quickly and at scale, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love. An ideal candidate will also have experience in operations research, supply chain, and/or manufacturing. You will be able to translate a big vision for the future into a simple set of features we can launch iteratively and experimentally, and know how to build support for your vision while taking input from other creative contributors. This role will own underlying discovery technologies for supply chain and delivery science, and have a deep understand of the commercial product landscape. Key job responsibilities- Partner with key stakeholders to define and track the product roadmap and key performance indicators (KPIs)- Translate customer insights and business strategy into clearly defined product requirements- Work closely with Data and Applied Scientists, Engineering teams, and customers in an agile environment to develop and deliver innovative solutions- Develop crisp and detailed business requirements and user stories that can be used to create product specifications, design and architecture- Manage prioritization and trade-offs to ensure delivery of a great customer experience- Manage day-to-day cross-functional relations, to ensure the product roadmap and prioritization are understood and implemented effectively- Interface and collaborate with teams across Amazon Robotics and partner organizations- Operate with a high degree of autonomy and ambiguityAbout the teamThe Robotics Operations Data Solutions (RODS) team supports the mission of the Quality, Technology, and Strategy (QTS) organization within Global Robotics Delivery (GRD) by providing the data infrastructure, advanced analytics, and scientific modeling needed for Robotics Manufacturing Technical Operations (RMTO), Robotics Supply Chain (RSC), and other customer teams in Fulfillment Technologies & Robotics (FTR) to make efficient, cost-optimized, data-driven decisions. We are a cross-functional team of Business Intelligence Engineers, Data Engineers, and Data Scientists with skills that span the complete data lifecycle. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices. We are looking for a experienced product leader to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services.As the Sr. PMT over this space, you’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to help drive the best ASIN selection in our store.Successful candidates will have a keen ability to distill insights from customer research, and form an experimentation plan to address pain points uncovered through anecdote and in-depth data analysis. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.Key job responsibilities*Define the multi-year vision for the space* Build and manage high quality product roadmaps based on your vision and strategy* Work backwards to determine what the initial building blocks to achieve that vision will be* Work with key business stakeholders, engineering partner teams TSI to build out requirements for the different phases* Work with our in-house engineering team to build and innovate in the space* Manage prioritization and trade-offs for speed to launch, performance, and features* Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership* Creating program metrics, track progress and manage through obstacles to achieve your objectives.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- Master's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you looking to lead radical innovation that creates value for millions of customers while building a new billion dollar business Do you want to work at a company where you are encouraged to build and have the autonomy to push boundaries Sellers’ trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by launching new products and developing novel means to measure our progress over time. Invention has become second nature at Amazon, and the pace of innovation is only accelerating. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.From Day 1, Product Managers are given ownership of large products; the autonomy to think strategically and make data driven decisions; and the ability to drive significant impact to the customer experience and the business. Over their careers, successful product managers will be exposed to multiple businesses/products, and pushed to grow into senior level general managers that independently run large business segments and organizations. This is a global role that will include interaction with teams in countries outside of the United States, requiring a strong ability to communicate effectively and understand the different needs of global customers. Your decisions are not only fundamental to the viability and attractiveness of our offering for Sellers, but they will in turn drive selection, revenue and growth of our overall business.Key job responsibilitiesYou must be able to:• Work with internal customers to understand their use cases and their existing solutions.• Collaborate with partner engineering teams to drive the product roadmaps for compliance and safety.• Address bottlenecks, provide customer input, anticipate and make tradeoffs and balance the business needs versus technical constraints.• Partner with multiple tech and product teams across multiple locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Have the ability to query and analyze data, and come up with insightful findings out of data.A day in the lifeAs a Sr Product Manager - Technical, you will be expected to:- Work with internal customers to identify and understand their pain points and desired outcomes.- Define and prioritize requirements and manage product roadmap.- Use your technical judgment and understanding to test assumptions.- Think big to build durable products that anticipate future pain points.- Address bottlenecks, identify inefficiencies, anticipate and make tradeoffs; balance the business and customers’ needs versus technical constraints- Deliver products on time with the right feature set and high quality.- Evangelize product benefits, simplify onboarding and usability, and drive adoptionAbout the teamAs a part of WW Selling Partner Services (SPS), Selling Partner Trust and Compliance strives to both a) ensure Selling Partners feel confident in growing their business with Amazon, and b) equip Selling Partners with the tools and information they need to maintain compliance with mandated regulatory requirements and adherence to Amazon policies. We build best-in class experiences for Selling Partners to sell in our store, understand and manage their business health, and remain compliant with Amazon’s policies and external regulations.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Master's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our customers.As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications. You will work closely with software and hardware engineering teams, program managers, user experience designers, sales & marketing , and with other internal Amazon product stakeholders across the company, as well as with Key’s external network of partners & customers. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer obsessed entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while making history.It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for access control combined with an established track record delivering break-out hardware & software experiences.Key job responsibilitiesLead end-to-end product roadmap and execution planDefine the long-term strategy and vision for customers using access controlWork with technical and non-technical stakeholders to understand and improve product capabilitiesAnalyze market trends & customer feedback and usage metrics to identify pain points and feature improvement opportunitiesBuild innovative concepts and successfully champion them through senior management and other teamsDrive requirement definition and designDefine and own the business metrics and KPIs for our products and servicesBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPREFERRED QUALIFICATIONS- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The North America Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a high-impact initiative that will enhance how Amazon connects customers with nearby product offers and local inventory, creating a more efficient shopping experience with faster delivery options for products strategically positioned in proximity to customer locations.Regionalization significantly improves how Amazon retail operates by optimizing fulfillment networks, reducing cost to serve customers, providing them with relevant and locally available purchase options, and thus enhancing their overall shopping experience. In this role, you'll help determine which products benefit most from regional availability by analyzing customer preferences, sales economics and product substitutability. You'll utilize advanced technology to balance customer preferences with efficient fulfillment strategies, building the essential systems that enable location-based product discovery and order fulfillment. Your responsibilities will include leading product development for the core technology infrastructure for regional programs, managing regionalization initiatives across the business, and ensuring compatibility with existing buying and merchandising systems while meeting the needs of retail teams worldwide.This role offers opportunity to develop expertise across Amazon’s retail foundations, fulfillment operations, and customer-facing design, intersecting Amazon’s core businesses and supporting infrastructure. You’ll gain strategic exposure through regular reviews with senior leadership, positioning you to influence critical decisions that define Amazon’s multi-year regionalization strategy while creating significant opportunities for career development. We are looking for a Senior Product Manager with business and technical acumen and a passion to innovate on behalf of customers. The role entails managing cross-functional communication, identifying and mitigating business risks, and decomposing ambiguous problems into workable plans. You will lead execution across multiple teams and partners while owning Regionalization programs across North America Stores. Additionally, you will drive 3-year planning and strategy documents, and partner closely with a dedicated team of scientists and engineers to build your product vision. You will be successful in this role if: • You exhibit strong strategic acumen.• You are able to take a complex customer need and transform it into the right product requirements and priorities.• You love diving deep into data and can roll up your sleeves to get the job done.• You have good interpersonal skills and you can influence cross-functional teams and dependencies to achieve goals.• You are comfortable making smart CX vs. time-to-market trade-offs, and ruthlessly prioritize roadmaps to deliver results.Key job responsibilitiesAs with every team in Amazon, we work backwards from the needs of customers to bring structure to ambiguous problems. As a Product Manager on this team, you will:• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.• Manage prioritization and trade-offs for speed to market, performance, and features.• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.About the teamWe create value by solving acute customer pain-points during the discovery phase of the shopping journey, building intuitive experiences at scale that improve customers' ability to discover products in immersive environments. We are an interdisciplinary team of Product Managers, Engineers, UX Designers, and Scientists incubating and building day-one solutions to solve some of the toughest business problems at Amazon. From Machine Learning to Generative-AI, we leverage state-of-the-art technology to power our products. We use data to guide our decisions and we don't hesitate in pushing the boundaries of what is technically feasible when innovating on behalf of our customers.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- 3+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience performing statistical analysis of data using SQL, Excel and other toolsPREFERRED QUALIFICATIONS- Master's degree- 5+ years of technical product or program management experience- Experience in building and driving adoption of new tools- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision makingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The North America Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a project with strategic significance and high exposure within our Regionalization program, shaping the future of Amazon's regional offer discovery and fulfillment strategy to help customers shop for relevant, fast shipping products optimally placed close to them. This role will lead the development of regionally-aware shopping experiences that intelligently tailor product offerings based on customer location. By driving regionally-aware shopping experiences and order fulfillment policies, you’ll enable Amazon stores to improve product delivery speeds, expand customer purchase choice, and minimize waste from long-distance shipments, directly enhancing customer satisfaction while reducing costs. Your work will integrate seamlessly into the Amazon store, empowering customers to discover regionally tailored selection based on their location, driving improvements to Amazon’s P&L through significant cost-to-serve reductions via reduced shipping costs.This role offers opportunity to develop expertise across Amazon’s retail foundations, fulfillment operations, and customer-facing design, intersecting Amazon’s core businesses and supporting infrastructure. You’ll gain strategic exposure through regular reviews with senior leadership, positioning you to influence critical decisions that define Amazon’s multi-year regionalization strategy while creating significant opportunities for career development. We are looking for a Senior Product Manager with business and technical acumen and a passion to innovate on behalf of customers. The role entails managing cross-functional communication, identifying and mitigating business risks, and decomposing ambiguous problems into workable plans. You will lead execution across multiple teams and partners while owning Regionalization programs across North America Stores. Additionally, you will drive 3-year planning and strategy documents, and partner closely with a dedicated team of scientists and engineers to build your product vision. You will be successful in this role if: • You exhibit strong strategic acumen.• You are able to take a complex customer need and transform it into the right product requirements and priorities.• You love diving deep into data and can roll up your sleeves to get the job done.• You have good interpersonal skills and you can influence cross-functional teams and dependencies to achieve goals.• You are comfortable making smart CX vs. time-to-market trade-offs, and ruthlessly prioritize roadmaps to deliver results.Key job responsibilitiesAs with every team in Amazon, we work backwards from the needs of customers to bring structure to ambiguous problems. As a Product Manager on this team, you will:• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.• Work with business leaders, scientists, engineers, and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of infrastructure services and customer experiences at scale.• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.• Manage prioritization and trade-offs for speed to market, performance, and features.• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.• Create program goals and related metrics, track progress and manage through obstacles to achieve goals. About the teamWe are an interdisciplinary team of Product Managers, Engineers, and Scientists incubating and building day-one solutions to solve some of the toughest business problems at Amazon. From machine learning to generative AI, we leverage state-of-the-art technology to power our solutions. Our work directly impacts customer satisfaction through faster deliveries and location-aware product offerings while simultaneously improving Amazon’s cost structure through more efficient offer discovery and fulfillment strategies. We use data to guide our decisions, and we don't hesitate to push the boundaries of what is technically feasible when innovating on behalf of our customers.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience managing technical products or online services- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience performing statistical analysis of data using SQL, Excel and other tools- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product deliveryPREFERRED QUALIFICATIONS- Master's degree- 5+ years of technical product or program management experience- Experience in building and driving adoption of new tools- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision makingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We're looking for a Principal Product Manager - Technical (PM-T) who will drive our efforts to surface high-quality new selection to our customers. This role will lead product for the signals and CXs across the website that will surface cross-category new selection, educate customers on them, and help drive purchases in this strategic selection group.To succeed in this role, you need to be a self-starter who enjoys bringing clarity, simplicity, and direction to highly ambiguous challenges. You enjoy building partnerships and alignment with peers and senior leaders across VP orgs. You dive deeply into data and openly welcome debate to form high-judgement views. You know when to go slow because you need to learn more and build trust, and when to move fast to bring decisions to a close. Once a direction has been set, you guide and influence other PMs on executing with speed and rigor in designing experiments, working with tech, analyzing results, and flexibly iterating towards success to better serve the overall vision.You do all this in a collaborative environment with leadership, engineering, science, business intelligence, and your cross-Amazon partners.Key job responsibilities- You define the product vision, strategy, and roadmap.- You build strong partnerships across Amazon and with senior leadership.- You execute on the roadmap independently as a product owner, and through other Product Managers as needed.- You collaborate with engineering, science, and business intelligence to deliver results.- You understand the technology behind what you build, and how it impacts the customer experience. - You roll-up your sleeves and do your own deep dives into data and research.- You help raise the bar on product management across the organization.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product managementPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in joining the Technology, Sourcing and Infrastructure (TSI) space inside Amazon’s eCommerce Foundation If so, this job aligns perfect as our team is responsible for all aspects related to IT Asset Management and Business Operations. We are seeking a Principal Product Manager, Asset Management to be a product lead for the corporate asset management systems. You will conceptualize and lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems. You will be responsible for full Product lifecycle management from conception to delivery and support. You will define a data-driven product vision, develop business requirements, define success criteria and KPI’s, prioritize competing opportunities, groom, and own and maintain product roadmaps. You will work directly with engineering teams to build exceptional products. In this role you will be responsible for scoping and delivering large projects end-to-end. As a Principal Product Manager, you will be responsible for gathering customer requirements, define the strategy for the product(s), planning, implementing, and driving initiatives that improve our product offerings. You’ll work with cross functional teams/orgs to understand their pain points, learn and expand your knowledge, as well as share your own expertise. You will work closely with TPMs and SDMs to plan the annual planning cycles for new features and product launches. The ideal candidate should possess strong product management and analytical skills, the ability to work independently in a fast-paced and rapidly changing environment, a work ethic based on a desire to exceed expectations, and excellent interpersonal skills including written and oral communication. You will be responsible for creating working backwards documents, requirement documents, deep dive with data and provide hypothesis.Key job responsibilitiesResponsible for full Product lifecycle management from conception to delivery and support - Define a data-driven product vision, develop business requirements, define success criteria and KPI’s, prioritize competing opportunities, groom, and own and maintain product roadmaps. - Work directly with engineering teams to build exceptional products. - Partner with other teams across Amazon Product and engineering teams to identify dependencies and influence development of new products and services. - Understand customer (external and internal) needs, define clear project plans, and execute high expectations in a fast-paced environment. - Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, technical and BI teams to define and deliver solutions. - Collection of VoC (Voice of the customer data) through usability studies, surveys, focus groups and 1:1 interviews - Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. - Collaborate with global stakeholders in other regions to define requirements that support international use cases. - Define user stories and product requirements; while contributing to the technical design of new product features. - Creation of a go-to market plan that includes business partner approvals, (legal, privacy, and accessibility) and development of a rollout communication campaigns A day in the lifeA day in the life-Act as Product Lead and Own the roadmap for multiple products -Translate your product ideas into expected impact-Think at Amazon scale incorporating all regional risks and challenges-Conceptualize complex interrelated applications and technical platforms, as well as the ability to communicate technical concepts to non-technical team members and business partners -Entrepreneurial and inventive spirit, with track record of delivering results in fast-moving environments -Build strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs -Implement and manage 3P products around hardware and software asset management -Prioritization skills using a weighted metrics to evaluate the value and effort of feature requests -Use effective communication skills both written and verbally, and consistent communication with various functional groups, developers, business owners, and senior business leaders -Work through ambiguity to continuously deliver incremental results -General knowledge and ability to implement GenAI features to optimize the user experience, leverage automation, and learn from customer behavior -Knowledge of Six Sigma and iterative methodologiesBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product managementPREFERRED QUALIFICATIONS- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Interested in earning the loyalty and trust of millions of shoppers worldwide Want to help drive repeat business for customers by ensuring they find the best deals Looking to build and maintain world-class software services and influence shopper behavior across the globe Seeking an environment where you can continuously innovate and grow as a leader in software development Want to integrate with best-of-breed, bleeding-edge utility computing systems to have an immediate impact and build large systems for the future If you answered yes to the above questions, and you're ready for a unique challenge, then this is the job for you!As a Sr. TPM on Amazon.com's global E-commerce team, you'll play a pivotal role in the creation and evolution of our Promotions Customer Experience. Our team is dedicated to designing the entire promotions experience, ensuring customers seamlessly discover and utilize the best deals available. You'll solve the world’s most complex technical challenges in scalability, distributed systems, large-scale computing, and web applications, among others. Promotions systems are responsible for creating, messaging, and calculating discounts for promotional campaigns for all Amazon websites worldwide, as well as those of our e-commerce partners. Our systems are invoked by website shopping applications hundreds of millions of times each day!The Promotions CX team is looking for a can-do Sr. TPM to join our high-performing team based in Seattle, WA. Don’t let this opportunity pass you by – join us at Amazon.com today!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelors DegreePREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s planet-scale Retail platform hosts over 2 million sellers, creating the largest marketplace in human history and offering customers an unmatched selection of products. Each product may have multiple seller listingsor “offers”that can vary by price, availability, shipping speed, seller quality, and location. The offer that provides the best value for the customer: combining price, fulfillment and service expectations that customers care about is featured on the product Detail Page aka the ‘Buy Box’. The Featured Merchant Algorithm (FMA) team owns the algorithms and services that power this selection. Leveraging artificial intelligence, machine learning and big data, we rank and select the best offer for the customer. Our systems scale to handle an average of 4+ million requests per second across hundreds of millions of products and billions of offers. We drive 99+% of product sales on the Amazon Store.We are looking for a Senior Technical Program Manager (TPM) to join one of Amazon’s most impactful and high-visibility team. In this role, you will collaborate with business stakeholders, engineers, product managers, and scientists to deliver new features and drive business launches that enhance the customer shopping experience. You will provide technical direction and business insight to shape strategy. You’ll be responsible for managing multiple complex programs, ensuring alignment across technical and non-technical teams, and clearly communicating progress and outcomes to senior leadership.Successful candidates will have experience working on multiple projects with different stakeholders, make data driven decisions, have strong communication skills to interact with executives, non-technical and technical individuals and have a high technical bar along with a passion for program management. This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce, the Amazon ‘Buy Box’ on Amazon Product Detail Page, Amazon Search Page , multiple buying widgets etc. on the Amazon desktop, mobile and tablet environments.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Senior Technical Program Manager in CoSS will lead technology compliance initiatives across multiple organizations. We're looking for a unique technical expert to drive cross-organizational projects to build scalable, reusable products that help Amazon demonstrate compliance spanning numerous worldwide regulations. Amazon is driven by being “the world’s most customer centric company." In the compliance technology organization, we own ensuring that products at Amazon are compliant with all legal, trade, product safety, environmental and food safety requirements. We’re obsessed with the safety of all our customers and employees, creating a world-class experience for our millions of vendors and sellers world-wide, and inventing the best business and regulatory models for safe and sustainable chains in our industries.Key job responsibilitiesAs a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems. You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains. You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential.Each and every person buying, selling, or handling Amazon products will be your customer.If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!About the teamCompliance Shared Services (CoSS) develops services which provide a singular best-in-class set of experiences, fulfilling compliance requirements for sellers and vendors. Our team works on the premise of building pluggable and reusable experiences and services which are configuration driven and scale to millions of sellers, millions of SKUs and de-risk multi-Billion GMS.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are pioneering the future of e-commerce by leveraging AI to curate and generate diverse media content. We are seeking a Senior Technical Program Manager to spearhead our mission of delivering premium-quality product images and videos to customers globally. In this role, you will lead the program management of implementation, experimentation, and deployment of next-generation visual contents to enhance the customer journey. The projects leverage Generative AI, machine learning, and advanced engineering technologies.Key job responsibilitiesAs a Senior TPM, you'll collaborate with Applied Scientists to implement state of the art ML models, work with Software Development Engineers to build scalable infrastructure, and partner with business teams to define the ideal media content across different product categories and regions. You'll be at the forefront of solving complex technical challenges, coordinating multiple core technical teams, making data driven decisions, and ensuring system reliability at massive scale.A day in the lifeYour day will begin with reviewing project dependencies and coordinating progress updates across business and technical teams. Throughout the day, you will collaborate closely with Applied Scientists to develop and execute model deployment strategies, while working alongside Software Development Engineers to optimize the GenAI asset generation and publishing pipeline. You will also coordinate with QA team to manage resource allocation and testing schedules. You'll meet regularly with business stakeholders to ensure technical roadmaps remain aligned with business objectives. This dynamic role demands project management skills, technical acumen, and the ability to bridge technical execution with business strategy.About the teamOur team manages the critical infrastructure that powers the GenAI Evaluation Media organization's core operations. We enable rapid and precise experimentation on optimal product media content, provide sophisticated tooling to accelerate the Applied Science team's research initiatives, and deliver frameworks that empower business stakeholders to make data-driven decisions. Through our infrastructure and tools, we serve as the foundation that enables innovation and strategic growth across the organization.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's DegreePREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to have impact on one of the highest traffic platforms on the internet Interested in accelerating innovation on the search experience Love working directly with customers Want to influence across the Search technology stack from the search front-end to the search engine Come join Search Foundational Technologies (SFT). SFT’s is mission is to launch high value strategic search experiences where customers love to discover and shop products on Amazon. We partner with in-house technologists, scientists, and Search builders (500+ Partner organizations) to successfully experiment and launch high-value strategic search experiences. We do this while maintaining Amazon customer trust through investment in future-looking architecture and tooling that enables fast and safe experimentation, ensuring all customer-facing features are highly available, performant, and defect-free. We are looking for someone with a real passion for innovation, team work, hustle, good communication, creative problem solving, learning, and having fun. Key qualities- Excellent written and verbal communication skills.- Ability to work effectively in a cross-functional team.- Track record of taking initiative and producing results.- Dedicated to providing the best customer experience.- Self-directed, demonstrates technical leadership, and a great teammate.Key job responsibilitiesThe Sr TPM will own programs, planning, and client engagement while building internal mechanisms to maximize productivity across engineering teams distributed across multiple locations. Working with hundreds of client teams, the TPM will partner with other leaders to self-identify and develop customer-facing mechanisms that improve roadmap prioritization, transparency, and customer satisfaction. Leaders in this role must create a culture of innovation, encouraging colleagues to find new and better ways to identify and solve problems.The TPM will drive large-scale programs, including company-wide Search product expansion and operational cost improvements for Search and hundreds of client teams, while managing complex cross-functional technology initiatives. They will remediate critical problems and manage escalations as needed. The role involves disambiguating complex requirements, driving clarity, building consensus, and defining architectural strategies to meet Amazon builders' needs. About the teamAmazon Search creates customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We delight customers when we accurately understand their intent expressed via a query or image, and reflect that understanding throughout the search page - from layout to the search results and navigation. We make shopping effortless by helping customers easily explore our vast selection, narrowing down a myriad of options to a manageable consideration set while providing key information to make high confidence decisions with low post-purchase regret. The Search team designs, builds, and delivers high performance, fault-tolerant, scalable distributed systems used by millions of Amazon customers every day.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you have a passion for diving deep to build new products that will drive critical business decisions and operations at scale Do you want to work on a global project of critical importance to the future of Amazon, real never-been-done-before stuff of complexity If yes, the Amazon MODE (Media Operations, Data, and Execution) team is looking for somebody with your enthusiasm and skills to work as part of the team. We are looking for a technical program manager who is curious, driven, and passionate about marketing and media. This global role is cross-functional and will work closely with marketing, media planning, finance, engineering, legal, business development, and product management across teams within Marketing, Advertising, and Measurement. If you are looking for a role where you can work on ambiguous business problems and are passionate about innovating new products and features to drive media planning and campaign lifecycle, we want to meet you.As Sr. TPM, you must have strong problem-solving skills and communication skills, and an ability to influence business and technical leaders in a dynamic environment. We are working on our next generation marketing and big data technology. Joining our team provides the unique challenge and opportunity to build software systems that directly impact the way we plan, buy and activate marketing campaigns at Amazon. The ideal candidate will have a track record of software development, critical thinking, problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges and be data driven. The candidate should drive continuous process improvement, and collaborate effectively with cross-functional business and software development teams to solve problems and implement new solutions. You will play a key role in defining the long-term technical product vision supporting the functional areas of cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement. You will work with business owners to gather requirements and distill it into clear working-backwards BRDs, use broad context from multiple businesses to guide a team of scientists/ engineers, and manage the program aspects including business reviews and working backward plans. The successful candidate will have strong organizational and influencing skills and uses data to guide their decision-making.Key job responsibilities• Responsible for the end-to-end project management functions of large programs • Effectively cooperate with business stakeholders to define and deliver complex features• Partner as a technical liaison between business stakeholders and internal product, science, and engineering teams• Create high-level designs and architectural diagram for implementing highly complex technical solution.• Develop the technical requirements (infrastructure and data needs) for the Media Planning solution by working with Product and business teams• Collaborate with Science and Engineering teams to lead the development of internal products and tools• Thrive in ambiguity, define and plan programs in a fast-paced organization, and secure buy in from internal and external stakeholders• Create, maintain and disseminate project information to business stakeholdersAbout the teamWe are a new global tech team working on innovating the cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement processes.BASIC QUALIFICATIONS- Master’s Degree in Computer Science or related discipline with 5+ years of technical product or program experience; or Bachelor’s Degree with 7+ years of technical product or program experience.- 3+ years of experience working with a software development team through multiple product/platform releases.- 5+ years experience building complex, high-performance, and highly-available distributed software systems that have been successfully delivered to customers.- 5+ years of experience communicating technical information to a variety of audiences.PREFERRED QUALIFICATIONS- 8+ years of experience in a leadership position in cross-functional, highly collaborative environment.- 8+ years experience building complex, high-performance, and highly-available distributed software systems that have been successfully delivered to customers.- 5+ years of experience with continuous improvement of systems, software and processes through data analysis and metrics. 5+ years of experience with agile software development methodologies, especially Scrum, Kanban and/or Scrum-ban- 2+ years experience working with NoSQL, AWS, micro-services architectures, RESTful APIs, and responsive human centered UI design.- Previous experience with digital media companies or agencies is an advantage.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Seller Assistant is a strategic initiative that takes a GenAI-first approach to reimagine Seller experience. Amazon Seller Assistant is a multi-agent system that helps sellers launch, manage, and grow their business on Amazon with utmost ease. Seller Assistant enables Sellers with a wide variety of agentic capabilities including optimizing product listing, managing inventory, optimizing supply chain, managing regulatory compliance needs, executing business growth strategies, and much more.Key job responsibilitiesWe are looking for a Senior Technical Program Manager (TPM) for Amazon Seller Assistant to join a team of innovative scientists, engineers, product managers, and program managers. The Senior TPM will be responsible for driving several key initiatives designed to deliver GenAI-powered agentic capabilities to Sellers. The Senior TPM will ensure that the team has the right operational stride to deliver on key, strategic goals that have cross-functional and cross-team impact. They will disambiguate complex requirements, driving clarity, build consensus, and help define architectural strategies. They will oversee day-to-day execution while constantly looking around the corners to identify and mitigate hurdles pre-emptively. About the teamSeller Experience Innovation (SEI) team is focused on delivering next generation, GenAI-powered, agentic capabilities to empower Amazon's Selling Partners to succeed. We strive to radically simplify the Seller experience and make selling on Amazon delightful and friction-free.BASIC QUALIFICATIONS- 3+ years of technical program management working directly with software engineering teams experience- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- Experience in software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.