Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company”. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth. The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business to partner with the Customer Engagement and Technology team. You will work closely with your business partners to define roadmaps, identify the right business strategies, and provide guidance and reporting. The successful candidate will be a self-starting contributor with effective business partnership experience and proven abilities to manage complex projects and dive deep into the details when needed. This person will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support.Key job responsibilities• Partner with the Amazon Customer Service Technology leaders to influence and support tactical and strategic business decisions.• Continuously improve existing processes with an eye toward automation, scalability, and efficiency.• Identify cost saving opportunities through deep dives and identifying new insights. • Align on financial and operational analyses with business partners, challenging assumptions when necessary.• Partner with business teams to identify process improvements to improve controllership for month end close and forecasting accuracy.• Prepare and lead monthly financial reviews with business leaders.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon strives to be Earth's most Customer-centric company, and that now extends to Healthcare. One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.Amazon One Medical is hiring a Finance Manager (FM) for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.Key job responsibilities- Ownership of monthly Medicare membership models and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership- Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers- Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions.Potentially work on:- Membership strategies for retention and expansion- Own and update WBR metrics across the SH business- Reconciliation models for eligibility records and payments- FP&A workstreams and mechanisms- Deep dive modeling for KPIs of value based careBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- MBA, or CPA- Knowledge of SQL/ETL- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to be part of an organization that is designing and launching a large scale Grocery business Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on customers and working backwards If so, the Amazon Grocery Finance team is looking for an experienced leader with a record of achieving results.The Amazon Grocery Supply Chain Finance team seeks a Finance Manager to partner with our business partners on operational performance, financial analysis, long term strategy and execution. Experience in this team opens up several career opportunities across Amazon.The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, and an ability to work in a fast-paced and entrepreneurial environment. Excellent verbal and written communication skills are also critical in this role.Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps.- Delivers weekly/monthly financial close. Outputs plans, forecasts, budgets, and consolidations.- Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution.- Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.- Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes.- Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them.About the teamThe Grocery Supply Chain team owns the unique operational capabilities required to support the fast-growing Amazon Grocery businesses. Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our Grocery businesses. Our teams experiment, fail fast, learn, and scale rapidly, and we have a culture of data-driven decision-making.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company”. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth. The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business to partner with the Worldwide Capacity Planning team. You will work closely with your business partners to define roadmaps, identify the right business strategies, and provide guidance and reporting. The successful candidate will be a self-starting contributor with effective business partnership experience and proven abilities to manage complex projects and dive deep into the details when needed. This person will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support.Key job responsibilities• Provide financial guidance in matters of site strategy and network simplification, HC prioritization decisions, other strategic initiatives and cost reduction ideas influencing OPEX. • Build and own financial modeling for multi-million dollar investment decisions, partnering with the business on inputs and design, including designing and managing mechanisms to enable performance monitoring. • Lead and author Monthly/Quarterly Financial Reviews, presenting financial summaries and insights to CS Leadership.• Proactively design mechanisms to enable performance monitoring. • Inspect Headcount investments and project prioritization decisions and make trade-off recommendations to maximize value creation for the business.• Synthesize large volumes of data and present findings to senior management.• Lead cross-functional workstreams including driving requirements agreement and delivering results, gaining buy-in from partner teams and designing and executing plans to drive adoption of changes. • Provide mentorship to junior team members and participate in team-wide educational efforts. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you.. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Senior Financial Analyst to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the D2AS organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver. Key Responsibilities: · Regional responsibility for OPEX planning including full year and outlook planning, month end analysis and commentary and ad hoc work for Variable and Fixed costs as well as global headcount · Own relationship with contact forecasting team, Headcount capacity planning teams · Business Partnering with Technical Support Operations leadership · Point of contact for reporting of Costs, Contacts and Units for D2AS, for several Digital and Device Product Lines, explaining the cost drivers and providing variance analyses to those product line finance teams · Collecting, analyzing and managing quantitative data and creating meaningful, actionable reports to drive business improvement and cost reduction · Work closely with the central finance teams on common approaches and timelines · Key team member of World Wide Digital and Devices Customer Service Finance team that contributes to the development of financial planning and analysis tools and Finance Planning & Analysis processes that impact the global strategy BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s planet-scale Retail platform hosts over 2 million sellers, creating the largest marketplace in human history and offering customers an unmatched selection of products. Each product may have multiple seller listingsor “offers”that can vary by price, availability, shipping speed, seller quality, and location. The offer that provides the best value for the customer: combining price, fulfillment and service expectations that customers care about is featured on the product Detail Page aka the ‘Buy Box’. The Featured Merchant Algorithm (FMA) team owns the algorithms and services that power this selection. Leveraging artificial intelligence, machine learning and big data, we rank and select the best offer for the customer. Our systems scale to handle an average of 4+ million requests per second across hundreds of millions of products and billions of offers. We drive 99+% of product sales on the Amazon Store.We are looking for a Senior Technical Program Manager (TPM) to join one of Amazon’s most impactful and high-visibility team. In this role, you will collaborate with business stakeholders, engineers, product managers, and scientists to deliver new features and drive business launches that enhance the customer shopping experience. You will provide technical direction and business insight to shape strategy. You’ll be responsible for managing multiple complex programs, ensuring alignment across technical and non-technical teams, and clearly communicating progress and outcomes to senior leadership.Successful candidates will have experience working on multiple projects with different stakeholders, make data driven decisions, have strong communication skills to interact with executives, non-technical and technical individuals and have a high technical bar along with a passion for program management. This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce, the Amazon ‘Buy Box’ on Amazon Product Detail Page, Amazon Search Page , multiple buying widgets etc. on the Amazon desktop, mobile and tablet environments.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Managed Hosting and Control Plane team owns and operates several hosted solutions that ease infrastructure setup, maintenance, and control plane development for Amazon teams.We are looking for a Technical Program Manager to manage the delivery of complex, multi-faceted projects that solve critical control plane needs for many of Amazon's largest teams.As a Technical Program Manager on this team, you will work closely with product management to define project goals and requirements, lead development teams from design through delivery to subsequent operations, and create and then disseminate project/program information to customers and leadership.About the teamThe Managed Hosting and Control Plane team, part of Amazon's eCommerce Foundation, provides dynamic configuration, infrastructure hosting, change management, and control plane solutions for Amazon Stores, Digital, and other teams.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to join a team that protects and improves the buyer experience of millions of Amazon customers and builds Earth's most customer-centric seller ecosystem daily - using innovative technology including machine learning, data mining, big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe We have an exciting opportunity within the Regulatory Intelligence, Safety, and Compliance (RISC) team to architect and build systems that quickly and accurately identify and mitigate product compliance/safety issues and potential risks to the customer experience.We are seeking a highly motivated Sr. Technical Program Manager with both business and technical acumen to drive this exciting initiative: helping shape our roadmap, defining the platform that enables multiple teams to innovate rapidly, and integrating these efforts into a coherent product. Our ideal candidate possesses great insight into our customers (and the analytical skills to develop these insights), the vision and creativity to find innovative ways to act on these insights, the technical expertise to translate ideas into innovative designs, and the interpersonal and project management skills to harness the passion and energy of teams across the company to turn designs into products that will delight our customers.In this role, the Sr. Technical Program Manager will work closely with senior leaders, stakeholders, software engineers, Machine Learning scientists, and product teams across Amazon to deeply understand the buyer, seller, and vendor experiences, and drive large cross-organizational innovations and results.If you'd like to make a real-world difference by working hard, having fun, and making history, this is the team for you!Key job responsibilitiesAs a Sr. TPM in RISC, you will:- Drive large programs with significantly complex cross-functional technology initiatives across partners such as Retail, Legal, Compliance, Operations, and Finance.- Disambiguate complex requirements, drive clarity, build consensus, and collaborate closely with multiple engineering teams to design, architect, and deliver solutions.- Have end-to-end ownership on executing the tech strategy to measuring metrics and monitoring day-to-day progress of programs across the entire Amazon eCommerce pipeline.- Remediate critical problems, manage escalations, and provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing). The Stores Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate facing products globally. These products offer effortless self-service and automation solutions to our customers. If the customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate facing products powered through human centered design.The ideal candidate would design and develop software to build and interface with machine learning models from data gathered, and to interface with Amazon’s numerous back-end systems to solve the customer's problem the first time. This candidate will work on features that directly impact millions of Amazon customers, have the opportunity to provide direction to our businesses and guide the design of our systems based on realistic time lines and resource constraints. Success in this role requires strategic thinking.This candidate will perform deep dives on analytics as well as on existing processes. They will also identify where process and system improvements are needed, define the desired state solutions, and work through dependencies to establish key project milestones and business requirements. We also focus on learning, sharing, innovating and having fun at work. We have a strong family of folks working and growing together. Join us and realize your potential for growth and development. We are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects and initiatives. In this role, you will work hands-on with engineering, leadership and Product Management teams to deliver results while fostering input and participation from all levels of the organization. Key job responsibilitiesYou will drive program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers and multi-million dollar impact to the company. You would design and develop software to build and interface with machine learning (ML) models from data you gather, and to interface with Amazon’s numerous back-end systems to solve the customer's problem the first time. You will have the opportunity to work on features that directly impact millions of Amazon customers. You will also have the opportunity to provide direction to our businesses and guide the design of our systems based on realistic time lines and resource constraints. Success in this role requires you to think strategically. You will perform a deep dive on analytics as well as on existing processes. You will identify where process and system improvements are needed, define the desired state solutions, and work through dependencies to establish key project milestones and business requirements. A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day Mobile Shopping is one of the fastest growing strategic businesses within Amazon. Our team is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices. As a Sr. Program Manager - Tech the Mobile Shopping Foundations organization you will contribute to the next generation mobile foundation to power fast, fluid, and interactive experiences on mobile devices worldwide. Amazon's Mobile Shopping App Release team leads releases for mobile shopping apps for IOS and Android. The Sr. TPM would take ownership of the quality of the release candidates we ship to our customers.Key job responsibilitiesWe are seeking a Senior Technical Program to lead programs to deliver bar raising customer experiences with Amazon's Mobile Shopping App Release team. The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies, especially mobile shopping app releases. As a senior TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Lastly, you will be expected to run initiatives that span the larger DEX org (beyond the team you will be supporting)Responsibilities include driving projects from design to release, defining program roadmap, engage with internal and external stakeholders, translate business requirements into technical specifications, and managing global production launches. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Senior Technical Program Manager in CoSS will lead technology compliance initiatives across multiple organizations. We're looking for a unique technical expert to drive cross-organizational projects to build scalable, reusable products that help Amazon demonstrate compliance spanning numerous worldwide regulations. Amazon is driven by being “the world’s most customer centric company." In the compliance technology organization, we own ensuring that products at Amazon are compliant with all legal, trade, product safety, environmental and food safety requirements. We’re obsessed with the safety of all our customers and employees, creating a world-class experience for our millions of vendors and sellers world-wide, and inventing the best business and regulatory models for safe and sustainable chains in our industries.Key job responsibilitiesAs a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems. You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains. You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential.Each and every person buying, selling, or handling Amazon products will be your customer.If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!About the teamCompliance Shared Services (CoSS) develops services which provide a singular best-in-class set of experiences, fulfilling compliance requirements for sellers and vendors. Our team works on the premise of building pluggable and reusable experiences and services which are configuration driven and scale to millions of sellers, millions of SKUs and de-risk multi-Billion GMS.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, andmost importantlysafely, in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!We are seeking an experienced Sr. Technical Program Manager who combines superb technical and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our engineering teams. We’re looking for people who innovate and love solving hard problems. You will work hard, have fun, and of course, make history!Key job responsibilitiesAs a Sr. Technical Program Manager, you will be both the technical and program manager expert for the Guidance, Navigation, and Control (GNC) team within Prime Air. The Sr. TPM works across engineering, science, and technology organizational and technical boundaries to promote best practices, coordinate resources, drive technical decisions to closure, manage technical/schedule trade-offs, and promote collaboration between teams. Key responsibilities include:- Drive the delivery of new capabilities for Prime Air Vehicle across teams through concept, design, requirements development, integration, verification, and deployment.- Own and drive integrated GNC milestones, working with partner teams to unblock, triage, and prioritize- Ensure adherence to standards, such as the Prime Air program's Systems Engineering Management Plan (SEMP) and industry standard RCTA-DO178.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with aerospace systems and processesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Engineering experience in the development of autonomous or aerospace systems- Familiarity with RTCA-DO178 standards- Experience with simulation (software/hardware in-the-loop)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Translation Services team helps software development teams build global applications. We help make progress towards Amazon’s mission of being Earth’s most customer-centric company by allowing teams to internationalize and localize applications to accommodate regional variations. Our influence extends across Amazon’s consumer business. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let’s talk.Key job responsibilitiesWe are seeking an experienced, results-oriented, and hands-on Seasoned Senior Technical Program Manager to identify, build and publicize solutions to enable multi-regional experiences. Using a data-driven approach to prioritization is a necessary skill due to the ambiguity of the problem space. This role is inherently complex, cross-functional it requires close collaboration with Engineering, Operations, Business and Executive teams. The right person will be a highly-visible leader and will own the communication, coordination and execution of multi-year program vision in close collaboration with L8/L10s. They have demonstrated experience in working with senior product and engineering leaders to define strategy and requirements. They can dive deep into technical details and ask engineers insightful questions about the services and dependencies they influence. They can clearly and concisely communicate trade-offs to both technical and non-technical audiences.A day in the life• As the expert in language translations, you will assist Engineering, Product and Operations teams execute high impact programs across Amazon, innovate new solutions, and drive overall program efficiency.• Deep-diving current processes to identify opportunities for improvement and more unified approach• Develop standards for communication and change management• Remove and communicate blockers to program completion• Exercise the ability to think strategically and execute methodically• Provide business and technical requirements to tech teams owning the systems• Communicate data insights to stakeholders on a regularly cadence, including owning business updates to senior leadership: PRFAQ, BRD, MBR and roadmap updates• Review and challenge data to make data driven decision with sound business judgmentAbout the teamWe are a team of highly talented engineers, product leaders and engineering leaders with the vision of ensuring that language does not stand in the way of anyone on earth using Amazon products and services. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. We are in our initial years of truly transforming how language translations are done at the lowest cost in the most agile manner across the industry.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are pioneering the future of e-commerce by leveraging AI to curate and generate diverse media content. We are seeking a Senior Technical Program Manager to spearhead our mission of delivering premium-quality product images and videos to customers globally. In this role, you will lead the program management of implementation, experimentation, and deployment of next-generation visual contents to enhance the customer journey. The projects leverage Generative AI, machine learning, and advanced engineering technologies.Key job responsibilitiesAs a Senior TPM, you'll collaborate with Applied Scientists to implement state of the art ML models, work with Software Development Engineers to build scalable infrastructure, and partner with business teams to define the ideal media content across different product categories and regions. You'll be at the forefront of solving complex technical challenges, coordinating multiple core technical teams, making data driven decisions, and ensuring system reliability at massive scale.A day in the lifeYour day will begin with reviewing project dependencies and coordinating progress updates across business and technical teams. Throughout the day, you will collaborate closely with Applied Scientists to develop and execute model deployment strategies, while working alongside Software Development Engineers to optimize the GenAI asset generation and publishing pipeline. You will also coordinate with QA team to manage resource allocation and testing schedules. You'll meet regularly with business stakeholders to ensure technical roadmaps remain aligned with business objectives. This dynamic role demands project management skills, technical acumen, and the ability to bridge technical execution with business strategy.About the teamOur team manages the critical infrastructure that powers the GenAI Evaluation Media organization's core operations. We enable rapid and precise experimentation on optimal product media content, provide sophisticated tooling to accelerate the Applied Science team's research initiatives, and deliver frameworks that empower business stakeholders to make data-driven decisions. Through our infrastructure and tools, we serve as the foundation that enables innovation and strategic growth across the organization.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's DegreePREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to have impact on one of the highest traffic platforms on the internet Interested in accelerating innovation on the search experience Love working directly with customers Want to influence across the Search technology stack from the search front-end to the search engine Come join Search Foundational Technologies (SFT). SFT’s is mission is to launch high value strategic search experiences where customers love to discover and shop products on Amazon. We partner with in-house technologists, scientists, and Search builders (500+ Partner organizations) to successfully experiment and launch high-value strategic search experiences. We do this while maintaining Amazon customer trust through investment in future-looking architecture and tooling that enables fast and safe experimentation, ensuring all customer-facing features are highly available, performant, and defect-free. We are looking for someone with a real passion for innovation, team work, hustle, good communication, creative problem solving, learning, and having fun. Key qualities- Excellent written and verbal communication skills.- Ability to work effectively in a cross-functional team.- Track record of taking initiative and producing results.- Dedicated to providing the best customer experience.- Self-directed, demonstrates technical leadership, and a great teammate.Key job responsibilitiesThe Sr TPM will own programs, planning, and client engagement while building internal mechanisms to maximize productivity across engineering teams distributed across multiple locations. Working with hundreds of client teams, the TPM will partner with other leaders to self-identify and develop customer-facing mechanisms that improve roadmap prioritization, transparency, and customer satisfaction. Leaders in this role must create a culture of innovation, encouraging colleagues to find new and better ways to identify and solve problems.The TPM will drive large-scale programs, including company-wide Search product expansion and operational cost improvements for Search and hundreds of client teams, while managing complex cross-functional technology initiatives. They will remediate critical problems and manage escalations as needed. The role involves disambiguating complex requirements, driving clarity, building consensus, and defining architectural strategies to meet Amazon builders' needs. About the teamAmazon Search creates customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We delight customers when we accurately understand their intent expressed via a query or image, and reflect that understanding throughout the search page - from layout to the search results and navigation. We make shopping effortless by helping customers easily explore our vast selection, narrowing down a myriad of options to a manageable consideration set while providing key information to make high confidence decisions with low post-purchase regret. The Search team designs, builds, and delivers high performance, fault-tolerant, scalable distributed systems used by millions of Amazon customers every day.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you have a passion for diving deep to build new products that will drive critical business decisions and operations at scale Do you want to work on a global project of critical importance to the future of Amazon, real never-been-done-before stuff of complexity If yes, the Amazon MODE (Media Operations, Data, and Execution) team is looking for somebody with your enthusiasm and skills to work as part of the team. We are looking for a technical program manager who is curious, driven, and passionate about marketing and media. This global role is cross-functional and will work closely with marketing, media planning, finance, engineering, legal, business development, and product management across teams within Marketing, Advertising, and Measurement. If you are looking for a role where you can work on ambiguous business problems and are passionate about innovating new products and features to drive media planning and campaign lifecycle, we want to meet you.As Sr. TPM, you must have strong problem-solving skills and communication skills, and an ability to influence business and technical leaders in a dynamic environment. We are working on our next generation marketing and big data technology. Joining our team provides the unique challenge and opportunity to build software systems that directly impact the way we plan, buy and activate marketing campaigns at Amazon. The ideal candidate will have a track record of software development, critical thinking, problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges and be data driven. The candidate should drive continuous process improvement, and collaborate effectively with cross-functional business and software development teams to solve problems and implement new solutions. You will play a key role in defining the long-term technical product vision supporting the functional areas of cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement. You will work with business owners to gather requirements and distill it into clear working-backwards BRDs, use broad context from multiple businesses to guide a team of scientists/ engineers, and manage the program aspects including business reviews and working backward plans. The successful candidate will have strong organizational and influencing skills and uses data to guide their decision-making.Key job responsibilities• Responsible for the end-to-end project management functions of large programs • Effectively cooperate with business stakeholders to define and deliver complex features• Partner as a technical liaison between business stakeholders and internal product, science, and engineering teams• Create high-level designs and architectural diagram for implementing highly complex technical solution.• Develop the technical requirements (infrastructure and data needs) for the Media Planning solution by working with Product and business teams• Collaborate with Science and Engineering teams to lead the development of internal products and tools• Thrive in ambiguity, define and plan programs in a fast-paced organization, and secure buy in from internal and external stakeholders• Create, maintain and disseminate project information to business stakeholdersAbout the teamWe are a new global tech team working on innovating the cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement processes.BASIC QUALIFICATIONS- Master’s Degree in Computer Science or related discipline with 5+ years of technical product or program experience; or Bachelor’s Degree with 7+ years of technical product or program experience.- 3+ years of experience working with a software development team through multiple product/platform releases.- 5+ years experience building complex, high-performance, and highly-available distributed software systems that have been successfully delivered to customers.- 5+ years of experience communicating technical information to a variety of audiences.PREFERRED QUALIFICATIONS- 8+ years of experience in a leadership position in cross-functional, highly collaborative environment.- 8+ years experience building complex, high-performance, and highly-available distributed software systems that have been successfully delivered to customers.- 5+ years of experience with continuous improvement of systems, software and processes through data analysis and metrics. 5+ years of experience with agile software development methodologies, especially Scrum, Kanban and/or Scrum-ban- 2+ years experience working with NoSQL, AWS, micro-services architectures, RESTful APIs, and responsive human centered UI design.- Previous experience with digital media companies or agencies is an advantage.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Seller Assistant is a strategic initiative that takes a GenAI-first approach to reimagine Seller experience. Amazon Seller Assistant is a multi-agent system that helps sellers launch, manage, and grow their business on Amazon with utmost ease. Seller Assistant enables Sellers with a wide variety of agentic capabilities including optimizing product listing, managing inventory, optimizing supply chain, managing regulatory compliance needs, executing business growth strategies, and much more.Key job responsibilitiesWe are looking for a Senior Technical Program Manager (TPM) for Amazon Seller Assistant to join a team of innovative scientists, engineers, product managers, and program managers. The Senior TPM will be responsible for driving several key initiatives designed to deliver GenAI-powered agentic capabilities to Sellers. The Senior TPM will ensure that the team has the right operational stride to deliver on key, strategic goals that have cross-functional and cross-team impact. They will disambiguate complex requirements, driving clarity, build consensus, and help define architectural strategies. They will oversee day-to-day execution while constantly looking around the corners to identify and mitigate hurdles pre-emptively. About the teamSeller Experience Innovation (SEI) team is focused on delivering next generation, GenAI-powered, agentic capabilities to empower Amazon's Selling Partners to succeed. We strive to radically simplify the Seller experience and make selling on Amazon delightful and friction-free.BASIC QUALIFICATIONS- 3+ years of technical program management working directly with software engineering teams experience- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- Experience in software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Transactional Storage and Config org builds platform solutions which are at the core of Amazon’s consumer and digital businesses. Our OLTP storage platform processes billions of transactions every day around the globe. We own multiple tier-1/mission-critical services fueling the growth of Amazon businesses to store customer orders, catalog and product information, shopping cart, Kindle device information, and hundreds of other business critical data-sets. The performance and availability of our platform is critical to the reliability of the Amazon brand. We run some of the largest fleets and the highest throughput services at Amazon. We partner with Amazon Web Services (AWS) to leverage technologies built for cloud customers, and to offer technologies we invent through AWS channels to the broader market.We are looking for a Senior TPM to help drive the technical strategy and adoption for the storage engines that sit at the core of our platform. We're looking for someone with the desire and talent to learn a complex space and make an impact in a fast paced environment. In this role, you will work with high performing engineers, engineering leaders within and across orgs to define and deliver the future of storage for Amazon retail at hyper-scale.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience building and evaluating system-level technical design- Experience owning/driving roadmap strategy and definitionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day Mobile Shopping is one of the fastest growing strategic businesses within Amazon. Our team is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices. As a Senior TPM on Amazon’s Mobile Shopping Foundations team, you will drive innovation across the company to bridge the resiliency and availability gap between our mobile apps and web. Most Amazon customers shop through the mobile app with billions of sessions per month. Make history by building mechanisms that solve endemic programs and scale across hundreds of teams and thousands of engineers!About you:You are the technical program manager with the ability to deliver long term customer value by balancing tactical work with strategic projects, balancing against complexity, ambiguity and scale. You have demonstrated the ability to lead complex technical program delivery through cross-functional technical teams. In this role, you will propose and deliver on ambitious program goals and multi-year roadmaps. You will set and communicate standards of performance that may initially seem impossible. You will collaborate with other senior leaders, Product Managers, Principal Engineers, and Engineering leads and developers to plan and implement the strategic vision and roadmap to improve resiliency on mobile. You will own and build scalable mechanisms to listen, advocate, and balance needs of internal engineering customers and retail shopping customers. You will leverage your analytical skills and high judgement to set priorities and make difficult tradeoff decisions. You will use data and develop key north star metrics to ensure we deliver the right outcomes. You earn trust with your partners and you will regularly communicate key decisions, insights, and rationale to VPs, senior leaders, and key stakeholders.About us:We're going to change the way customers shop on mobile applications. Along the way, we're going to face challenging and interesting problems that no one else has seen. We’ll leverage our camaraderie, diversity, and strong culture to break down walls to find solutions that challenge our original assumptions, make the hard decisions, and deliver a final product that’s superior to the proposals we started with.Key job responsibilitiesAs a part of this job, you will own a large and complex program portfolio and focus on challenging problems, like:- Setting up program mechanisms to drive alignment of the program and goal delivery with the delivery across 10+ contributing teams. - Holding leaders across product and engineering accountable for their deliverables at the quality and timelines expected by our customers. - Looking around corners to identify risks, tradeoffs and propose mitigations. Drive these decisions and the decision making process to be fast, simple and lowest friction.- Delivering communication about program direction, status and future that is simple, precise and actionable to various levels of senior leaders, internal customers as well as engineers delivering on the program.A day in the life- You will lead delivery of cross-organizational and highly ambiguous outcomes billions of shoppers will love.- You will own the roadmap planning, prioritization, and communication with stakeholders.- You will work with cross functional leaders in a diverse organization learning from them, influencing them and bringing them together to align on a single, well-articulate path forward.- You will identify obstacles and define strategies to mitigate the risks and be central in making high-judgement trade/off decisions.- You will work with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.About the teamThe mission of the Amazon's Mobile Shopping Foundations (MSF) team is to build standardized solutions, APIs, tooling and processes to accelerate store builders with the guardrails to maintain a performant and resilient mobile experience. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

How do you get items to customers quickly, cost-effectively, andmost importantlysafely, in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-drone-delivery-mk30-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Key job responsibilitiesPrime Air is seeking an experienced Technical Program Manager who combines superb technical and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. A successful candidate will be comfortable working with a team of top-notch developers and collaborating with our systems, test, safety and security teams. We’re looking for someone who innovates and loves solving hard problems. You will work hard, have fun, and of course, make history!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come build the future of Amazon's Ordering Experience!The Ordering team at Amazon is at the core of our customer experience, ensuring a seamless and efficient ordering process for millions of customers worldwide. As a Sr. Technical Program Manager, you will play a crucial role in driving the successful execution of projects and initiatives that enhance our customers' ordering journey, streamline operational efficiencies, and foster adoption of cutting-edge technologies in the ordering domain.In this role, you will collaborate with cross-functional teams across Amazon, including customers, product management, partners, and the Ordering team itself. Your responsibilities will involve identifying and prioritizing critical programs, implementing robust mechanisms for successful delivery, and driving customer-centric solutions that simplify and elevate the ordering experience.The ideal candidate will embody Amazon's leadership principles, such as Think Big, Invent and Simplify, Deliver Results, and Are Right, A Lot. You will have a passion for innovation, a keen eye for operational excellence, and a relentless drive to exceed customer expectations. Join us in shaping the future of Amazon's Ordering Experience and leave a lasting impact on the way our customers shop and purchase products.Key job responsibilitiesIn this role, you will collaborate with a team of experts and drive the successful accomplishment of the following activities:**Dive deep into technical systems, developing a comprehensive understanding and staying connected to the details.**Collaborate closely with cross-functional teams, including engineering and product management, to define project goals, requirements, and deliverables.**Define strategies and build and execute roadmaps for the programs you own.**Track and communicate program progress, risks, and mitigation strategies to stakeholders.**Serve as the primary point of contact for worldwide stakeholders of the programs you run.**Work with internal teams to deliver defined requirements, driving automation and operational efficiencies.As a Senior TPM on the Ordering team, you will play a pivotal role in shaping the future of Amazon's ordering experience. Your expertise in program management, technical acumen, and ability to drive cross-functional collaboration will be instrumental in delivering innovative solutions that delight our customers and drive operational excellence.A day in the lifeIn a dynamic, fast-paced day, the Senior Technical Program Manager on Amazon's Ordering team juggles strategic planning, technical depth, stakeholder management, and cross-functional collaboration. They dive deep into project roadmaps, mitigating risks and bottlenecks while aligning global stakeholders on progress. Collaborating with engineering and product teams, they translate customer needs into actionable requirements, ensuring an exceptional ordering experience. The TPM defines strategies, builds executable roadmaps, and drives automation for operational efficiencies. Embodying Amazon's leadership principles, they navigate complex technical landscapes, manage expectations, and foster cross-functional synergy, ultimately shaping the future of Amazon's ordering experience.About the teamWelcome to the Amazon Ordering Team, dedicated to delivering exceptional ordering experiences worldwide. Our dynamic group of Technical Program Managers (TPMs) drive critical projects, balancing technical constraints with customer needs. Cross-functional collaboration fuels our success as we work closely with engineering, product, and stakeholders across Amazon. Innovation is our mantra, continuously exploring automation and efficiencies. Our TPMs navigate complexities, anticipate bottlenecks, and foster synergy to shape the future of ordering. Join our passionate team in redefining how customers shop and purchase on Amazon.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Product Knowledge Team builds the foundation that powers Amazon's shopping experiences worldwide. We develop standardized, semantically rich product knowledge that drives customer discovery, selling partner success, and internal data enrichment across the world's largest ecommerce catalog. As part of Amazon Selection and Catalog Systems (ASCS), we make product knowledge intuitive and compelling. The Role: As a Sr. Technical Program Manager (TPM) on our team, you'll lead global initiatives that directly impact how millions of customers discover and purchase products on Amazon. You'll collaborate with ontology managers, software development managers, knowledge builders, and applied scientists to deliver innovative solutions. You'll also build strategic partnerships across Amazon, working with retail businesses, search teams, operations, and listing partners to translate business needs into technical solutions.Key job responsibilitiesWe're a global team that celebrates diversity of thought, background, and experience. We're committed to inclusion, offering continuous access to internal affinity groups and diversity programs. We focus on your growth - from comprehensive onboarding to ongoing career development. What You'll Do * Own end-to-end program delivery - from strategy definition through implementation and measurement * Drive cross-functional collaboration between engineering, ontology, and business teams * Provide regular updates to senior leadership on program status and impact * Influence product roadmaps using data-driven frameworks * Identify and remove blockers to help teams move quickly * Improve how we track goals, status, and business metrics * Mentor peers and evangelize semantic technologies across AmazonBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Strong analytical and problem-solving abilities paired with strong executive communication skills - verbal and writtenPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience with ecommerce ontologies and semantic searchAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Consumer Electronics Technology (CE Tech) is hiring Sr. Technical Program Managers. We are innovating how customers shop for electronics, digital video games, warranties, wireless plans, bundles, and more!We’re looking for Sr. Technical Program Managers who are passionate about customer's end-to-end shopping journey, leading large and complex multi-team projects through the entire software development life cycle. As a Sr. Technical Program Manager, you will work with stakeholders and engineering teams using agile methodologies to deliver delightful and innovative experiences for customers, and ensure high quality deliverables by tracking and delivering on key business and technical success metrics.As a Sr. Technical Program Manager you will: - Work with key stakeholders in product management and engineering to ensure requirements are translated into actionable roadmaps - Manage cross-team dependencies, risks, and tradeoffs against developer experience and time to delivery - Drive engineering and integration decisions and timelines across multiple teams and organizations - Establish metrics and indicators for business success and high quality technical deliveries - Communicate regularly with senior management on status, risks, and change control - Proactively identify and resolve strategic issues that may impair the team’s ability to meet business goalsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worldsWe are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr Technical Manager of the Identity team, you will take the Authentication charter to next level. This role is cross-functional and requires a strong ability to think big and influence teams across Amazon. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives.You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Manager for Amazon's eCommerce Platform Identity Services group.Key job responsibilitiesKey responsibilities: As a Sr TPM you will be expected to• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.• Drive large engineering efforts that solve significantly difficult problems • Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).• Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met• Integrate information security into organizational development and processes• Establish metrics and regular reporting mechanisms• Support deep dive assessments and ad-hoc data analysis requests• Deliver findings, recommendations and remediation steps for all activitiesBASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

About the Team:The Cloud Access Gateways (CAG) team, within Traffic Engineering, is revolutionizing how Amazon services connect with the cloud. We build industry-leading solutions that simplify internet ingress, service connectivity, and cloud access experiences. Our infrastructure processes requests per minute at scale through three key area: OPF (Internet Ingress Gateway and reverse proxy), Cross-Region Access Gateways (seamless cross-region connectivity), and Cloud Access Builder Experience (service orchestration and onboarding).About the Role:We're seeking an exceptional Sr Technical Program Manager to provide leadership to critical CAG programs specially related to our Internet Ingress and Networking products. You will work with your peer to innovate on this field to increase Amazon protection from malicious internet attacks whilst serving customers requests at the massive scale and also ensure secure networking and connectivity. You will also work on making Amazon website faster by cooperating with your business partners and identifying new ways of rendering and serving Amazon product pages. There are thousands of software teams in Amazon who use your software to manage their internet traffic flow and as the leader of this team, you will have a unique opportunity in improving their experience. The ideal candidate will drive engineering excellence, drive programs/goals to modernize our Internet ingress, Networking portfolio. There are no limits to the contribution and impact this role can have, so get ready to make history!Key job responsibilities:Technical Leadership & Strategy• Lead complex, multi-team technical initiatives• Develop technical roadmaps and architectures• Make critical technical decisions and evaluate tradeoffsProgram Management & Execution• Drive large-scale programs across organizations, Manage dependencies, risks, and resources• Define and track success metrics• Coordinate between engineering teams and stakeholdersStrategic Impact & Innovation• Connect technical initiatives to business outcomes• Drive operational excellence and best practices• Solve complex technical challenges• Influence technical direction across organizationsCommunication & Stakeholder Management• Present to senior leadership• Build consensus across teams• Create technical documentation• Translate technical concepts for various audiencesCustomer & Business Focus• Ensure solutions meet customer needs• Manage program budgets and resources• Drive cost optimization• Balance technical debt with business valueThis role requires a combination of deep technical knowledge, strong program management skills, and leadership abilities. Sr TPMs are expected to handle complex technical programs and influence technical direction across the organization.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

As part of the Amazon Core Shopping organization, we own and develop most of the core shopping experiences on Alexa, Amazon.com, and the Amazon app. Our goal is to create innovative product discovery experiences and deliver exceptional pre- and post-purchase experiences for our customers.We are looking for a Sr. Technical Program Manager to join our Product Questions and Answers team for our Alexa customers. The team manages the Product Questions & Answers experience that helps customers research general product questions (e.g., "What should I consider when buying a smartwatch ") or specific product inquiries (e.g., "Is this iPhone waterproof "). This Sr. Technical Program Manager will work across the entire experience, partnering with science and engineering teams to answer product questions leveraging Large Language Models (LLM).In this role, you will be responsible for scoping and managing the end-to-end lifecycle of cross-functional technology initiatives that create customer experiences globally. You will tackle challenging problems and coordinate high-profile projects across multiple cross-functional teams. You will have the freedom to experiment, improve, and invent on behalf of our customers. You will play a pivotal role in unblocking innovation and increasing speed of delivery.We're looking for someone who thrives in an entrepreneurial environment and proactively deals with ambiguity or competing priorities. Most importantly, you will work for a strong leadership team that optimizes for your growth and pairs you with personalized mentors within and outside the organization to guide your career.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come, join a fun-loving, diverse, and creative team at Amazon, involved in building innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Technical team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Optimization, Artificial Intelligence (AI), and Machine Learning solutions.Our team is seeking a Technical Program Manager to manage large, complex programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large scale solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current e-commerce and supply chain technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 8+ years of experience in technical /leadership program management, systems architecture, or system development- 7+ years of project management experience and demonstrated knowledge of program management best practices- 5+ years of experience with software development lifecycle from conception to delivery- Bachelor's Degree in Operations Research, Industrial Engineering, Computer Science, Information Systems Management, mathematics, or other related fields- Experience with designing and owning a product roadmap and/or managing a software development lifecycle for multi-year cyclePREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

GES NA D&C Governance seeks to enhance operational excellence by hiring a dedicated leader to transform and integrate our Value Engineering, Portfolio, Cost, and Quality Management functions. This role will develop and execute a comprehensive roadmap and program to optimize these critical business functions and drive measurable improvements in organizational performance. The program will include significant and complex initiatives that span multiple teams, and include processes, software systems and tool development. The successful candidate will be a strong communicator and develop best practices for business facing documentation including roadmaps, MBRs, and business requirements documents.Key job responsibilities- Develop strategic roadmap for future state operating procedures, systems and technologies across GES NA D&C, including program milestones, budget, resource requirements, stakeholders, decision-making framework and success criteria- Develop strong partnerships with Governance Pillar leads, global D&C teams, and counterpart planning, execution and technical teams. Facilitate cross-organizational alignment on end-to-end strategic business decisions. Be excellent at telling the story- Establish baseline metrics and KPIs for business, system and technology functions- Lead stakeholder engagement, establish regular communication channels on initiatives- Develop and implement change management strategies for business and technology implementations- Drive execution of overall program, monitor progress, remove obstacles, report risks and dive deep as needed - Drive continuous improvement of Governance and D&C process and mechanisms required to deliver D&C owned programs, and ensure adherence to those mechanisms and processes through KPI development and tracking- Develop and scale best practices related to technical document writing, new product development, technical program management and lifecycle management- Develop new product roadmaps for future improvements within D&C, across GES and internationally A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamGES D&C is responsible to deliver a vast program of physical infrastructure projects throughout the Amazon North America Operations network. The GES NA D&C Governance team is responsible for driving an all-mile, next-level customer experience through cost, quality, portfolio management, and project controls. This team also ensures proactive customer updates, outward communication and holistically manages risk across NA D&C.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 7+ years of technical product or program management experience- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Proven track record in product management, program management or process improvement- Strong leadership and stakeholder management skills- Proven analytical skills that can be used to identify systems, outliers, and opportunities- Strong experience driving process development and improvement in cross-functional organizationsPREFERRED QUALIFICATIONS- Masters in Engineering or MBA- 5+ years experience in technical product management or technical program management at Amazon- Experience with projects impacts Amazon Operations in First, Middle or Last Mile- Experience with systems and tools pertaining to physical infrastructure or product development- Familiarity with BI/dashboards and toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about being a part of a world class technical organization Do you like shaping teams and help them grow to their best Do you get excited about helping your team develop data privacy solutions for our customers Can you achieve technology and business goals by collaborating with Software developers, Technical leaders and Executives across Amazon Transportation Services leveraging your strong communication skills and technical expertise Amazon Transportation Services organization is looking for a Technical Program Manager, who will be primarily responsible to plan and manage the regional migration of our services.You will work with leaders across the organization to achieve the migration goals and the server footprint by each region in which Amazon operates. Most importantly, you will have ownership of and responsibility for delivering solutions that exceed our customers’ expectations. We need an individual, who is ready for this challenge and who wants to reach beyond what is possible today.A successful team member will be skilled at anticipating bottlenecks, providing escalation management, balancing business needs with technical constraints, and taking calculated risks to maximize business benefit. They will be able to focus heavily on cross functional communication to ensure key decisions and status surrounding projects are clear to all. Successful candidates should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement and mentorship.The ideal candidate will demonstrate a passion for working on behalf of teams and customers, have a track record of on-time delivery of large scale projects, and have the ability to operate independently and autonomously. Maturity, judgment, negotiation skills, influence and leadership skills are all essential.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce We are the Same Day Delivery Experience team and are in the early stages of reinventing the Amazon shopping experience to make Amazon the first place customers think to shop when they need something today, wherever they are in the world. We’re looking for an Senior Technical Program Manager for the Same Day Delivery Experience team to help ensure we have a compelling and friction-free ‘delivery in hours’ experience available to our customers, and help drive continuous innovation and improvement of the delivery experience across all phases of shopping, buying, and post purchase experience.Key job responsibilitiesThe best candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current web technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also dive deep and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner. High judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

If using technology to make peoples lives easier sounds fun to you, we would love to hear from you!Amazon is looking for a Senior Technical Program Manager(TPM) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity for someone interested in working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background. As a leader on the team you will own and drive large projects across the Grocery management technology space. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design and implementation efforts collaborating with sharp engineers and highly-engaged users, coordinating across multiple teams to develop optimal solutions in an agile environment. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.