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Part Time
5/12/2024
Ellicott City, MD 21043
(45.0 miles)
At Kohl’s Stores, you’ll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins. Why Kohl’s -Teamwork Culture: Enjoy a culture where we’re all in it together. -Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you! -Associate Discount: Earn a 15% associate discount plus stackable coupons for all your holiday gift shopping! -Leaders Who Care: Be supported by leaders who know you, listen and help you succeed. -Top National Brands: We carry the top brands you know and love.At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. About the RoleIn this role, you will support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded. Key AccountabilitiesSupport Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program. Drive salesDrive sales by providing an inspiring environment that motivates customers to add to their basketDeliver a consistent sales floor experienceBuild customer connections with a greeting and execute an authentic hospitality experienceSupport sales floor, fitting room, point of sale, and operational processes, as requiredEnsure all customers feel respected, appreciated and rewarded.Build trust to solve the customer shopping needsLeverage omni channel offerings to deliver a frictionless customer experienceAccurately deliver on our operational processes, BOPUS, BOSS, MLS, SFSBuild rapport and make a genuine connection with the customerAcknowledge and assist customers through our company programs Complete transactions accurately and efficiently while engaging customersBe a savings consultant to help customers save with a Kohl’s CardConverts, opens and activates Kohl’s Card applicationsCourteous and responsive to requests and questionsEssential FunctionsThe requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.Ability to perform the Key AccountabilitiesAbility to maintain prompt and regular attendance as set by the company. Ability to comply with dress code requirements.Ability to learn and comply with all company policies, procedures, standards and guidelines.Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel. Ability to work as part of a team and interact effectively with others.Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.Ability to satisfactorily complete company training programs.Basic math and reading skills, legible handwriting, and basic computer operation.Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.Availability to work days, nights, and weekends.Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).Ability to visually verify information and locate and inspect merchandise.Ability to wear a face mask or covering and other personal protective equipment.Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.Preferred Qualifications No Retail or Service Industry Experience RequiredExcellent written and verbal communication skills with the ability to influence in a clear and concise manner.Naturally curious; desire to learnCommitment to valuing diversity and contributing to an inclusive work environmentPay Starts At: $15.00
Part Time
4/28/2024
Hagerstown, MD 21740
(40.0 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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