Do you like helping organizations implement innovative cloud computing solutions and solving technical challenges Are you committed to fundamentally transforming the way government agencies partner with industry to meet mission requirements Do you have experience planning, executing, managing and delivering large complex projects Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers globally. AWS runs a globally distributed environment, operating at massive levels AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services to support their missions.We’re seeking an experienced Technical Infrastructure Program Manager to support AWS Global Infrastructure Operations (Infra-Ops) organization. This organization operates rapidly, building and scaling high availability data centers supporting government customers. They execute server and network equipment installations, IT hardware repairs, data center mechanical and electrical system operations and maintenance, physical security operations and logistics operations for data center build projects. The Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will bring infrastructure and network project management, data center operations, process creation and improvement, critical thinking and risk management skills to this position. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. The Technical Infrastructure Program Manager will be fully competent in project management and design tools and techniques for all phases of the project life cycle. Other requirements include experience with MS Office, Asana/MS Project, CAD, and architectural design software (CAD or Visio or Bluebeam). Experience with Playbook, SQL and systems integration a plus. This position requires that the candidate selected be a US Citizen must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Serve as the Infrastructure Operations conduit between Networking TPMs, Infra Capacity TIPMs, Construction Managers, and the service teams on a number of cross-departmental initiatives, data center builds and projects.- Participate in current and future region strategic, operational and tactical level planning and forecasting efforts.- Manage multiple, cross functional and large scale process design and re-engineering efforts.- Document and standardize cross functional processes and procedures.- Develop, communicate, and maintain project road maps.- Effectively prioritize and execute tasks- Strong written and verbal communication skills- Additional tasks as assigned by senior leadership- Travel required up to 25% of the time. About the teamThe ADC Infrastructure Operations Planning Team (IOPT) owns creating, monitoring, and reporting status of ADC Infrastructure Operations region readiness plans in support of global ADC customer needs. We highlight risks where they exist and define recovery plans in partnership with our dependencies to meet customer commitments.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Experience with varying scenarios of infrastructure builds- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- BA/BS degree (Preferably in Engineering, Physics, Economics, Business, or Mathematics, however other degrees are not a disqualifier), or 6+ years of commensurate Program/Project management experience.- 5+ years working knowledge of MS Office and MS Project.- 5+ years working knowledge of architectural design software (CAD, Bluebeam, or Visio).- Current, active US Government Security Clearance of TS/SCI with PolygraphPREFERRED QUALIFICATIONS- Master’s Degree or advanced professional certifications in management of complex, high value technology infrastructure projects.- Good understanding of data center technologies and experience in managing data center infrastructure deployments.- Experience with and deep understanding of multiple project management methodologies.- Well organized and able to work effectively under time pressure.- Excellent written and verbal communication skills.- High attention to detail.- Proven ability to manage multiple, competing priorities simultaneously.- Comfort with ambiguity; ability to be flexible in a rapidly changing environment.- Proven track record of earning trust, taking ownership, and successfully delivering results in a fast-paced, dynamic environment.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage,networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services.World Wide Public Sector is looking for an exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal Delivery Organization is responsible for managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions.You will join a cadre of program management, technical business development, and information security professionals on a proactive, results-driven team focused on improving our ability to deliver new capabilities to our customers. As a Region Manager, you will spend the majority of your time working with technical business leaders such as hardware and software engineering leaders and technical program managers to ensure contractual delivery of new Region designs and builds. Specifically, you will work with infrastructure, networking, operations, and security teams across AWS on new construction, building expansions, and network upgrades, while acting as a liaison with the customer to report construction and operational milestones and seek contractual approvals. You will work with AWS security teams and the customer on physical accreditation projects. You will also work with AWS service teams on capacity planning to ensure adequate physical capacity to launch new services.The role requires working familiarity with the customer environment, and experience in the military or the intelligence community is preferred. You will draw upon a project management background and analytical problem solving skills to effectively support the delivery of industry leading, secure services to our national security customers.This position requires that the candidate selected currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Meet regularly with Amazon internal service teams to develop effective methods for ensuring timely delivery of contract commitments.- Meet regularly with external Intelligence Community customers to solicit and aggregate community-level requirements.- Develop and maintain high level work plans, risk management plans, and schedules.- Develop and execute effective methods of communication among AWS and government stakeholders.- Lead operational and contract performance discussions with customer stakeholders through formal program performance reviews and technical planning meetings.- Participate in long lead infrastructure expansion plans, capacity requirements, and community-wide utilization forecasts.- Identify and eliminate blockers, and identify and coordinate AWS resources needed to move workload development forward.- Meet regularly with enterprise account managers to provide status, plan, and manage transfer of new opportunities from prospect to workload in progress.- Participate in and support enterprise account manager customer engagements focused on moving from first call to active project/program moving to AWS.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program management experience in a related industry, including experience owning a program, leveraging formal project management methodologies, scoping requirements, planning milestones, and working with technical teams- 5+ years of demonstrated ability to think strategically about business, product, and technical challenges- 5+ years of experience presenting project milestones to audiences of different roles- Current, active US Government security clearance of TS/SCI with polygraphPREFERRED QUALIFICATIONS- MBA- 5+ years of professional or military experience- Experience with military or Intelligence Community design/build construction projects- 10+ years of program management experience in a related industry, including experience owning a program, leveraging formal project management methodologies, scoping requirements, planning milestones, and working with technical teams- 10+ years of demonstrated ability to think strategically about business, product, and technical challenges- 10+ years of experience presenting project milestones to audiences of different roles Active project management certification Solid foundation in service-oriented and web service technologies- Knowledge of the primary AWS services and experience implementing systems using AWSAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Fault Injection Service is a fully managed service for running fault injection experiments on AWS. FIS makes it easier to improve an application’s performance, observability, and resiliency. Fault injection experiments are used in chaos engineering, which is the practice of stressing an application in testing or production environments by creating disruptive events, such as sudden increase in CPU or memory consumption, observing how the system responds, and implementing improvements.This is a unique opportunity to lead the Console team for this AWS service, where you will have the opportunity to collaborate on delivering impactful customer facing product features across the full development lifecycle.Our ideal candidate is excited about the incredible opportunity cloud computing represents and is deeply passionate about working with great teams that deliver the highest quality services. You are naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid written and verbal communication skills.If this sounds like the right challenge for you, then please apply today!Key job responsibilitiesYou are a experienced on leading a team of software development engineers. You work closely with product management and other business partners to define strategy and requirements, and lead development teams from concept through delivery and subsequent operation. You have regular communication with senior management on status, risks and product strategy. You have excellent listening, writing skills and very strong technical competency. You're a thought leader, but you don't just know how to solve the problem, you prove it by leading team to build the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of engineering team management experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product and program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Global Network Deployment (GND) team is searching for a passionate and talented technical infrastructure program manager (TIPM) to drive Data Center and Network Capacity deployment efficiencies. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 5+ years of technical infrastructure management experience- 5+ years experience with varying scenarios of infrastructure builds- 5+ years experience conducting quantitative and qualitative analysisPREFERRED QUALIFICATIONS- Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment, adapts to change quickly.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.