Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Computer Systems, Enterprise Monitoring, Monitoring SolutionsCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Systems Administrator -Network MonitoringSeize your opportunity to make a personal impact as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how our customer operates.How a Systems Administrator – Network Monitoring Will Make an Impact:Analyzing requirements, designing, implementing and maintaining enterprise monitoring tools and the supporting infrastructure.Configure and maintain the service to include the entry of the network nodes, categorization, service assignment, alert threshold configuration on services and applications.Maintain a 99.99% fully mission capable rate/ uptime for the network monitoring service.Maintain a 90% compliance rate for vulnerability management and security compliance.Provide quarterly status and configuration assessment of the networking monitoring service.Within 90 days of a new monitor servicing release, provide a service migration plan.Provide a quarterly vulnerability and security compliance status report based on scans provided by internal sources, citing the current vulnerability levels and security guidance compliance.Developing and implementing custom dashboards and alerts to meet the requirements of the application teams, customers and other support teams.Defining, creating, and maintaining processes required to monitor production and development environments to ensure a proactive approach for addressing alerts or problems.Defining and maintaining monitoring products and component standards for monitoring capabilities to deliver a flexible, scalable, secure, reliable, resilient, and cost-effective set of datacenter services.Working with application teams, customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production monitoring issues.Developing standard operating procedures and user guides for the enterprise monitoring solutions.Identifying and developing ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.What You’ll Need to Succeed:Education: BS in Computer Science, Information Systems, Engineering, Mathematics, or other related scientific or technical discipline (May substitute experience for education)Required Experience: 5-8 years of relevant experience supporting projects of similar size, scope and complexityRequired Technical Skills: DoD 8140 compliance required. (CompTIA Security+)Security Clearance Level: Active Top Secret (must have a T5 or T5R investigation within the last 5 years)Required Skills and Abilities:Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environmentLocation: Washington, District of Columbia; limited telework may be availableGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $121,680 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Service, Information Technology (IT) Support, Problem ResolutionCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:*Shift options listed at the bottom.GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:Providing a high level of technical support and service to our onsite and remote customers.Demonstrating attention to detail, problem solving, and desire to provide a great customer experience.Delivering excellent customer service via phone, chat, email, tickets and deskside support.Supporting on-site installation and repair of desktops, notebooks, printers, iPads, and peripherals.Troubleshooting and resolving issues with both Microsoft Windows and MacOS.Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes.Supporting Microsoft Office 365 and Active Directory products.Documenting and tracking customer incidents and requests via ticketing management system.Following resolution process and efficiently escalating tickets to appropriate teams when applicable.Isolating and resolving issues with individual workstations.Using advanced skills to set up shared drives, map network drives, install and update software, etc.WHAT YOU’LL NEED TO SUCCEED:Required Experience: Bachelors' Degree in IT or related discipline or a minimum of 4 years of related experienceRequired Technical Skills: Technical support, networking, application support, problem solving.Required Certifications: CompTIA Security+ required within 6 months of start dateSecurity Clearance Level: Active Top Secret with SCI EligibilityRequired Skills and Abilities:Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.Location: On Customer Site, Washington, District of ColumbiaMon-Fri shift Option 1: 0800 - 1630 (+2 weekends a month + covering occasional other shifts)Afternoons:Option 2: 1600-0000 Sat-WedOption 3: 1600-0000 Thu-MonOvernights:Option 4: 0000-0800 Sat-WedOption 5: 0000-0800 Thu-Mon*everyone must work 4 holidays a yearThe likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA DC WashingtonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Information Technology (IT) Systems, System Administration, System Security, Technical SupportCertifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter.GDIT seeks a highly motivated and experienced Windows Systems Administrator to support a Defense Threat Reduction Agency (DTRA) mission in Fort Belvoir, VA. This position will support the Defense Stockpile Management Systems (DSMS) which includes Defense Integration and Management of Nuclear Data Services (DIAMONDS), Joint Application Design Environment (JADE), Nuclear Inventory Management and Cataloging System (NIMACS), Government Acceptance Testing (GAT), and DIAMONDS Accountability Training System (DATS).HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACTEssential Duties and Responsibilities: Plan, build, and upgrade Windows server systems across the organization.Provide day-to-day support for Windows systems, services, and performances.Perform vulnerability management on physical/virtual servers and systems.Perform migration, backups, and recovery of Windows systems.Develop documentation and training for systems and tasks related to Windows systems.Provide for the configuration and deployment of new software related to the infrastructure environment, such as backup/recovery systems and security.Create and plan migration process to support applications hosted by the Windows/Linux systems.Complete system security checklists, patches, upgrades, configuration, troubleshooting and documentation of equipment required to maintain the environments.WHAT YOU’LL NEED TO SUCCEED:Required Knowledge, Skills, and Abilities: Experience building and configuring physical Windows servers.Experience building and configuring Windows servers in a VMWare environment.Experience administering Microsoft Windows Server 2016-2022.Advanced knowledge of Active Directory.Ability to administer and upgrade Windows servers.Ability to install and configure hosted applications and services on Windows servers.Experience using Windows PowerShell.Advanced skills in problem solving.Good work ethic and an active desire to learn.Skillful time management and organizational skills to set and meet deadlines.Excellent written and oral communication skills.Ability to work both independently and within a team.Advanced knowledge with administrating Ivanti Security Controls.Experience with Tenable Nessus tools/reports.Experience with Host Based Security Systems (ESS).Preferred Knowledge, Skills, and Abilities: Experience with DISA STIGs and their relation to Windows security.Prior experience with Public Key Infrastructure (PKI).Prior experience of RSA SecurID multifactor authentication services.Minimum Education and Experience: Bachelor’s Degree in a related field or 8+ years of experience.Required: DoD 8570 IAT Level II (e.g., CompTIA Security+ CE)Required: Fully adjudicated Secret security clearance w/TS/SCI eligibilityGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $121,680 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:HybridWork Location:USA VA Fort BelvoirAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Help Desk Support, Technical SupportCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk SupervisorTransform technology into opportunity as a Help Desk Supervisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Supervisor you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Arts/Bachelor of Science Required Experience: 5+ years of related experienceRequired certs:Security+CEPWS 9.1GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Help Desk Support, TroubleshootingCertifications:NoneExperience:4 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk TechnicianMIDS: 2200-0600Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnose, identify, isolate, and analyze problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience*:Help Desk Technician IV - AA/AS and 5+ years of experience*Years of experience can count in place of education and education can count in place of years of experience in some cases.Required Certifications:Security+ CEPWS 9.1 ( ITIL, A+, HDI-CSR, MS 365)TS/SCI and CI Polygraph Required; US Citizenship RequiredLocation: Customer SiteGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $33.52 - $45.34. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Remote Support, TroubleshootingCertifications:Security+, CE - CompTIA-Security+ CEExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Technician IIITransform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareWHAT YOU’LL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 3+ years of related experienceRequired Certs:1. Security+CE2. PWS 9.1GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn fromThe likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Systems, Information Technology (IT) Systems Support, Systems SupportCertifications:NoneExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:Overview:Transform technology into opportunity as a Helpdesk Technicianwith GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT:Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority.Performs user account management per the Account Management Plan.Performs advanced software installations and upgrades to operating systems and layered software packages.Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.Provides system updates and statuses to Government leadership with PowerPoint slides and Analysis of Alternatives PowerPoint briefings as needed.Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users.Walk customers through problem-solving and follow up with customers to ensure issues are resolved.Collects and evaluates incident reporting practices and operations.Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).Knowledge of Network connectivity troubleshooting, cable management, and fiber termination technologies.Will be responsible to assist in managing and modernizing LAN cabling.Maintaining and updating records and tracking databases.Alerting management to recurring problems and patterns of problems.WHAT YOU’LL NEED TO SUCCEED:Required Education and Experience: HS/GED + 1+ yearsCertifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role.Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI PolygraphExperience in working with a ticketing system, such as Remedy, SCSM, ServiceNowStrong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a teamAbility to resolve technical and other types of issues with little oversightLocation: On Customer SiteWillingness to commute to Washington DC requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#octoberThe likely hourly rate for this position is between $24.52 - $33.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD ElkridgeAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:PipelineClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT End User Support, IT Service DeskCertifications:NoneExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Our work depends on Help Desk Analyst Tier I joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA.This position is pending funding. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:Initiate and resolves service request/problem incidentsTrack IT equipment and ensure database is up-to-dateConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systemsUsing problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database recordsRoute calls to product line specialists, application, or system support specialistsMaintains and updates records and tracking databasesAlerts management to recurring problems and patterns of problemsWorks with system administrators and developers to ensure services/incidents are completedWHAT YOU’LL NEED TO SUCCEED (Required):Security Clearance Level: Active Top Secret clearance.Required Experience: 2+years of IT support experience in a Help Desk environmentExperience with Remedy or other ITSM toolsRequired Certifications: Security+ CEEducation: High School DiplomaLocation: Onsite at Quantico, VAPosition Availabilty: This position is pending funding.US Citizenship requiredWHAT WE'D LOVE FOR YOU TO HAVE:Experience with Active DirectoryGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#NCIScareersThe likely hourly rate for this position is between $22.52 - $30.46. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA QuanticoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT End User Support, IT Service DeskCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Our work depends on a Help Desk Analyst Tier II joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA.The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN IMPACT:Initiate and resolves service request/problem incidentsConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systemsUsing problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database recordsRoute calls to product line specialists, application, or system support specialistsMaintains and updates records and tracking databasesAlerts management to recurring problems and patterns of problemsWorks with system administrators and developers to ensure services/incidents are completedProvides an outstanding customer service experience in a variety of circumstances across all organizational levelsWHAT YOU’LL NEED TO SUCCEED (Required):Security Clearance Level: Active Top Secret clearance.Required Experience: 5+years of IT support experience in a Help Desk environmentExperience with Cisco switches and routersRequired Certifications: Security+ CEEducation: High School Diploma. AAS Preferred.Location: Onsite at Quantico, VAUS Citizenship requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#NCIScareersThe likely hourly rate for this position is between $25.13 - $32.06. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA QuanticoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:PipelineClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:DISA STIG, IT Security Operations, Security Content Automation Protocol (SCAP), System AdministrationCertifications:Security+ CE - CompTIAExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Cyber Systems Administrator - SecOps with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Our work depends on Cyber Systems Administrator - SecOps joining our IT Technology Operations division within the NCIS ITD organization in Quantico, VA.**This position is pending funding.**The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.HOW OUR CYBER SYSTEMS ADMINISTRATOR – SECOPS WILL MAKE AN IMPACT:Implement STIG releases across a variety of operating systems and applicationsTracks and remediates IAVM vulnerabilitiesManages ACAS vulnerability reports and remediates as requiredPerforms software upgrades, patch installs, firmware upgradesDiagnosis and troubleshoot problems related to the OS, hardware, network, and related softwareDaily written and oral communications with coworkers and leadershipContinual attention to periodic SCAP and STIG requirements needed to harden the serversTroubleshoot and configure servers in a virtual environment using VsphereCreate scripts in various shells to automate daily and periodic tasksDocument work for leadership, update/create Standard Operating Procedures, and brief staff and customers various tasksWHAT YOU’LL NEED TO SUCCEED (Required):Security Clearance Level: Active Top Secret clearance with SCI eligibility.Required Experience:5+ years of experience with systems administration:DoD system accreditation processSTIG checklist review process to include SCAP scans and implementationMicrosoft SCCM package creation and deploymentGroup Policy Management administration to include policy creation and maintenanceFamiliarity with Windows 10 including deployment via SCCM / standalone optionsImprovingsystem operations and functionality, monitoring, and optimization of servers and workstationsPrevious exposure with VMware virtual environmentsRequired Certifications: Security+ CEEducation: BS Degree or 4 additional years of work experience in lieu of degree.Location: Onsite at Quantico, VAPosition Availability: This position is pending funding.US Citizenship requiredWHAT WE’D LOVE FOR YOU TO HAVE:ACAS ManagementLINUX Systems Administration Experience (SPLUNK)Forescout ExperienceGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#NCIScareersThe likely salary range for this position is $94,676 - $128,092. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:HybridWork Location:USA VA QuanticoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans