Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:ConfigurationJob Qualifications:Skills:Configuration Management (CM), Data Center Infrastructure Management (DCIM), Technical DocumentsCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Configuration AnalystManage all power, space, and cooling configuration management activities for site data centers on behalf of the site DCM. Manage the implementation of the Government’s DCIM tool at the site level. Develop and maintain the site DCIM change/configuration management processes with site stakeholders to ensure all data center elements are being captured. Implement and manage a site data center audit program to maintain the accuracy of the site DCIM and AutoCAD data elements and floor drawings and ensure system integration compliance with the System Integration Specification. Perform Quality Assurance inspections for equipment rack integration activities and assignment of system level liens. Develop and distribute data center metrics to stakeholders as required. Provides advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation.Drives technology release strategy, execution, and improvements across development life cycle.Designs a pipeline that minimizes manual involvement and leads to continuous improvements.Collaborates with other departments to implement best practices for release tools and process and improve productivity.Coordinate support with the DC management team to minimize overlap in PSC requirements gathering and ensure all data is shared with all stakeholdersAssist with Site Surveys to collect / manage PSC data requirements for utilization within the data center configuration management toolsReview / comment on Change Requests (currently RFCs or NSSRs) that impact site PSC resources; coordinate DC configuration management related impacts with stakeholdersUtilize site and enterprise configuration management tools (e.g. NLyte, Archibus, floor drawings, other DCIM products, etc.) to analyze PSC requirements and provide/enter data updates to maintain an accurate site baselineManage and coordinate requirements of site unique PSC configuration management toolsCoordinate local site DCIM implementation and management activities with DMD in support of the government or host agency DCIM implementation strategyInput and maintain the site DC hierarchy, floor plans, and equipment (racks, power, and cooling units, etc.) within the enterprise provided DCIM web portal per the required DCIM data schemaCoordinate site change/configuration management process development with site System Engineering and Integration team to manage data collection and data input within the DCIM portalDevelop, maintain, and distribute required PSC and equipment metrics from DCIM and other site data center configuration management data sources in support of site planning and integration activitiesDevelop and implement quality assurance activities to audit and maintain accuracy of data within DCIM and other site data center configuration management data sourcesCoordinate with AOs / system owners to enable integration of their rack content data into DCIMCoordinate with DMD and network teams to develop and implement DCIM monitoring network for power and environmental Simple Network Management Protocol agentsCollect and manage “rack level” power and environmental data, and distribute to site and enterprise stakeholders when requiredCollect and maintain the Original Equipment Manufacturer unique equipment specification sheets and distribute to DMD to support development of enterprise DCIM templatesDevelop custom DCIM templates / models for site unique equipmentPerform Quality Assurance inspections for equipment rack integration activities (site integration standard compliance, installation and removal, etc.) and assignment of system level liens with site DC impactsAudit site data center floor plans, provide updates, and coordinate “as-built” changes with local facility teamsCoordinate data center baseline changes and applicable configuration management toolsWHAT YOU’LL NEED TO SUCCEED: Education: High School or Associates Degree Required Experience: 1+ years of related experience Required Technical Skills: Security+ within 6 mos of hire Security Clearance Level: TS/SCI w/Poly Location: Customer SiteGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Cybersecurity, Incident Response, Vulnerability RemediationCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:We are seeking an experiencedCybersecurity Support Services Engineerto perform ongoing cybersecurity cyber hygiene and compliance activities across a heterogeneous portfolio that includes Windows and Linux based Client-Server implementations deployed in On-Prem, VMware based virtualization and AWS and Azure cloud environments.Key ResponsibilitiesThe CSSE is a critical role in implementing and maintaining overall security posture of systems. It includes, but is not limited to, identification of remediation actions for vulnerability and compliance findings for Operating system and application software, inclusive of ongoing vendor patch releases and updates as well as testing and validation of baseline system configurations for compliance with Security and Technical Implementation Guides (STIGs) and customer specific configuration and policy requirements.Responsibilities includeVulnerability and Compliance Remediation:Establish, update and maintain automated patching services (e.g. WSUS, Satellite, Ansible) for deployed technology baselinesImplement patches and configuration updates to resolve findings noted from multiple sources (e.g. security scans, IAVM processes (IAVA/IAVB), Cyber Task Orders) within specified timeframes.Testing and validation:Document and conduct test activities to validate system changes (e.g. patch updates, system upgrades) to ensure no degradation of security posture.Draft and present test reports capturing.Provide recommendations for security control implementation and identifying necessary countermeasures or mitigating controlsRespond to and oversee / coordinate responses to queries and requests for security information and reportsIncident Response & Security Oversight:Support and coordinate investigations of security incidents and reporting findings as necessaryGuide and coordinate the communication, implementation and enforcement of security policies and plans for data, applications, hardware, and telecommunications systemsAdvise stakeholders on information assurance standards, dependencies, and emerging security technologiesRequired QualificationsEducation:Bachelor’s degree inInformation Systems, Cybersecurity, or a related field(or equivalent experience)Experience:Minimum of4 yearsof applicable experience in system administration, STIG application and validation, as well as exposure to vulnerability and compliance managementCertifications:Required:DoD 8570 IAT Level II compliant certification required (active and valid CySA+, Security+, CND, RHCSA, CCNA Security, GICSP, GSEC, SSCP)Preferred Skills:Documented experience with cloud security implementationsinAzure or AWS environmentsThorough understanding ofsecurity policies, cybersecurity test methodologies and vulnerability assessment tools.Why Join GDIT At GDIT, we foster professional growth and provide opportunities to advance your career in a mission-critical environment. Our benefits include:401(k) with company matchComprehensive health and wellness programsDedicated internal mobility team to support career advancementPaid education and professional certification opportunitiesAccess to cutting-edge technologies and innovative projectsPaid vacation and holidays to support work-life balanceJoin us at GDIT and contribute to securing the future of national security.#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#AutobotsThe likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Program ManagementJob Qualifications:Skills:Project Management, Requirements Gathering, User EngagementCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on TS/SCI level cleared Program Analyst Advisor joining our team to support our Intelligence customer in Chantilly, VA.Required Skills:Comprehensive work experience as a Project Manager or Project Integrator with demonstrated IT history with initiating, planning, executing, controlling, and closing activities. Track, report and provide alternatives resulting from changes with cost, time and scope of a project.Ability to manage multiple tasks and projects simultaneously.Effective management and leadership skills.Effective communication skills.Must demonstrate Project Management fundamentals utilizing approved tools and techniques in the execution of awarded IT activities to include scheduling, execution and monitoring/controllingMust possess excellent time management skills and the drive to work unsupervised or with a small teamMust be able to effectively communicate across the Program, with the client, stakeholders and with other contractorsMust be a team player and be willing to both share knowledge and learn from others to ensure the team's successIdentify and document requirements changes and assess their impacts on the program baseline requirementsSupervise project development processes with clients and vendors for the successful execution of projects.Reach out to customers and project leaders in the course of work in order to identify and evaluate user and business requirements.Provide governance and project planning in support of efficient and cost effective solutions and analyze systems specification to meet business requirements.Monitor queue to ensure that all necessary orders are checked and released on timeExperience developing communications and reporting artifactsDemonstrated experience in the area of Requirements Management - activities include user engagement to perform requirement elicitation and derivation, generation of formal requirement documents, and verification activities to close-out project requirementsDesired Skills:Expertise in SharePoint use and administrationVerified experience managing project schedules with Microsoft ProjectCreate quality analytical products to include visualizations, briefs, workflows, diagrams and reportsIdentify areas of gaps and inefficiencies, provide specific inputs and recommendations, and work hand in hand with the government client to obtain support and authorization for delivering solutionsIdentify and document requirement changes and assess their impact on the program baseline requirementsLead the development and enhancement of lifecycle artifacts required to be developed during the SE lifecycle (example artifacts include ROMs, project plans, project schedules, requirements plan such as SRDs, detailed design documents, CONOPs, test plans, SEMPs, transition activity plans, etc.)Lead the identification, baselining, and management of all project change requirements for all Engineering Change Proposals (ECPs) and Change Requests (CRQs)Education:Bachelor’s Degree in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience.5-8 years of related experience, including supervisory experience.GDIT Is Your Place:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#AutobotsThe likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Radio FrequencyJob Qualifications:Skills:Digital Radio, Radio Frequency (RF), Wireless, Wireless Networks, Written CommunicationCertifications:NoneExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:As a Signals Engineer you will conduct active monitoring and response to wireless intrusion detection systems, in-place monitoring systems, and operating hand-held equipment.a. Strong grasp of Radio Frequency Theory basics to include Direction Finding as well as signal pathb. Experience conducting site surveys and inspections to ensure compliance with ICD 705, ICD 702, and other applicable regulations.c.Experience conducting ad hoc testing and preparing Testing Technical reports with photos and descriptions of any anomalies, concerns, or discoveries.d. Experience managing multiple projects/tasks and large workloads.e. Strong verbal and written communication skills.f. Experience creating Site Survey Reports, creating messages for approval and release, and recording task closure.g. Experience writing complicated reports detailing the findings of technical assessments.h. Strong administrative and organization skills.i. Proficient with MS Office.j. Experience updating and maintaining records in customer applications and databases.k. Must be able to carry and lift heavy pieces of equipment, up to 75 pounds, during travel and while evaluating SCIFs.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Science or equivalent Required Experience: 2+ years of related experience Security Clearance Level: minimum TS/SCI and ability to obtain CI poly Location: On Customer Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:10-25%Telecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Program ManagementJob Qualifications:Skills:Communication, Critical Thinking, Project ManagementCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:General Dynamics Information Technology (GDIT) is seeking an experienced Communications Specialist to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include:Performs a variety of complex administrative and analytical tasks in support of contract program.Participates in the development, modification, and delivery of internal and external communication materials.Supports the development and execution of program communication plans.Supports the preparation of briefings to government customer and corporate leaders to include, but not limited to, draft talking points, scripts, and other communication products in coordination with business area and program leaders.Utilizes effective writing and editing skills to support program and business area leadership communications to include customer deliverables and proposal development.Ensures deliverables meet editorial and customer specifications, as applicable, and adhere to standards for quality, graphics, format, and style.Provides administrative support, where needed, as it relates to program and business area communication activities and customer deliverables.Develops plans, including budgets and schedules, and monitors tasks to meet contractual/project requirements for assigned program.Monitors and reports performance against plans to ensure that contractual, cost, and schedule objectives are met.Collaborates across business area and program to gain understanding of all facets of the program and its technologies.Participates in special projects as required.May interact with customers and other industry representatives to ensure conformance to customer requirements.May perform business development activities.May coach and provide guidance to less-experienced professionals.May serve as a team or task lead.EDUCATION AND EXPERIENCE: BA/BS or equivalent, 5+ years of experienceRequired Skills:Excellent critical thinking and strategic skills necessary to understand and strategically tailor communications to the program or business area.Must demonstrate success and comfort in working with a diverse workforce, including working alongside technical professionals in various levels of expertise.Outstanding time management; work within accelerated timelines while delivering high quality products to the customer.Excellent interpersonal skills; must be able to work effectively in a team environment with colleagues from a variety of departments and leadership levels.Proficient with Microsoft Office Suite, especially PowerPoint.TS/SCI clearance required.Desired Skills:Demonstrated experience and knowledge of NRO and its Mission Partners, or within the Department of Defense.Experience in or knowledge of the IT field.GDIT is Your Place401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#AutobotsThe likely salary range for this position is $90,504 - $122,446. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:PipelineClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT End User Support, IT Service DeskCertifications:NoneExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Our work depends on Help Desk Analyst Tier I joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA.This position is pending funding. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:Initiate and resolves service request/problem incidentsTrack IT equipment and ensure database is up-to-dateConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systemsUsing problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database recordsRoute calls to product line specialists, application, or system support specialistsMaintains and updates records and tracking databasesAlerts management to recurring problems and patterns of problemsWorks with system administrators and developers to ensure services/incidents are completedWHAT YOU’LL NEED TO SUCCEED (Required):Security Clearance Level: Active Top Secret clearance.Required Experience: 2+years of IT support experience in a Help Desk environmentExperience with Remedy or other ITSM toolsRequired Certifications: Security+ CEEducation: High School DiplomaLocation: Onsite at Quantico, VAPosition Availabilty: This position is pending funding.US Citizenship requiredWHAT WE'D LOVE FOR YOU TO HAVE:Experience with Active DirectoryGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#NCIScareersThe likely hourly rate for this position is between $22.52 - $30.46. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA QuanticoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT End User Support, IT Service DeskCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Our work depends on a Help Desk Analyst Tier II joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA.The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN IMPACT:Initiate and resolves service request/problem incidentsConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systemsUsing problem solving skills, diagnose, identify, isolate, and analyze problems utilizing historical database recordsRoute calls to product line specialists, application, or system support specialistsMaintains and updates records and tracking databasesAlerts management to recurring problems and patterns of problemsWorks with system administrators and developers to ensure services/incidents are completedProvides an outstanding customer service experience in a variety of circumstances across all organizational levelsWHAT YOU’LL NEED TO SUCCEED (Required):Security Clearance Level: Active Top Secret clearance.Required Experience: 5+years of IT support experience in a Help Desk environmentExperience with Cisco switches and routersRequired Certifications: Security+ CEEducation: High School Diploma. AAS Preferred.Location: Onsite at Quantico, VAUS Citizenship requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#NCIScareersThe likely hourly rate for this position is between $25.13 - $32.06. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA QuanticoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans