Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Software DevelopmentJob Qualifications:Skills:Amazon Web Services (AWS), Cloud Engineering, DevOps, Python (Programming Language)Certifications:NoneExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:This is a unique opportunity for an experienced software developer to design and develop AWS-based solutions. In this role you will work across several small project teams in helping to shape a DevOps culture. Please apply if you are a talented Cloud Engineer to passionate about stable and resilient cloud environments.REQUIRED SKILLS:Ability to design, develop, and deploy modular cloud-based systemsExperience with provisioning infrastructure as code (IaC) using languages such as Python. Implementing comprehensive DevOps strategies and application requirements.Demonstrated experience utilizing DevOps tools, such as GitHub and Jenkins, to enable continuous integration and continuous deliveryExperience with DevOps/Platforms: Amazon Web Services (S3, RDS, EC2, ECS, Lambda, SQS, SNS, CloudFormation, etc.), Docker, Ansible. Experience in design, developing IaC using Terraform/Cloud Formation/Ansible supporting a multi-cloud deploymentIdentify, analyze, and resolve infrastructure vulnerabilities and application deployment issuesRegularly review existing systems and make recommendations for improvements and cost efficiencies.Develop and maintain cloud solutions in accordance with customer best practices and guidance.Demonstrated experience working with Agile Scrum based development team. Experience with interacting with clients, provide cloud support, and make recommendations based on customer needsDeveloping capabilities and updates for Linux-based applications in AWS cloud environmentsEnsuring recovery, supporting testing, and conducting O&M activities.Ensuring that performance, security, and other requirements are met.Supporting Security personnel in obtaining and maintaining ATO.DESIRED SKILLS:Experience using multiple languages and frameworks (e.g. Python, Java, Javascript, vue, or others)Demonstrated experience with developing in Ruby/Ruby on Rails;WHAT YOU'LL NEED TO SUCCEED:Education: Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Experience: 15+ yearsLocation: Herndon, VA, on customer siteSecurity Clearance Level: TS/SCI with PolygraphThe likely salary range for this position is $182,882 - $247,428. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA HerndonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Network EngineeringJob Qualifications:Skills:Data Communication Networks, Networks, Telecommunications NetworkCertifications:NoneExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into opportunity as a Network Engineer Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Network Engineer Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Engineer Senior joining our team to provide expertise in the formulation of systems' scopes and objectives.HOW A NETWORK ENGINEER SENIOR WILL MAKE AN IMPACTAnalyzes customer requirements and provides technical solutions to a wide range of difficult problemsPerforms maintenance and upgrade of networks including servers, routers, switches, firewalls, remote access systems, and networksMaintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capabilityCoordinates the acquisition of hardware and software as well as subcontractor services as neededCreates plans and configure systems for data communication networksDesigns and builds hardware and software components for computer or telecommunications networksEvaluates new communications technologies to enhance capabilities of the networkMaintains current knowledge of relevant technology as assignedMay coach and provide guidance to less experienced professionalsMay serve as a team or task leadParticipates in special projects as required.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor of Science in technical STEM, or demonstrated equivalent operations experience. Required Experience: 5+ years of related experience executing mission systems experience Required Technical Skills:Preferably experience with IC customer.Will need experience working with Senior level visibility customers. Security Clearance Level: TS/SCI with Polygraph Location: On Customer Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays.The likely salary range for this position is $91,811 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA SpringfieldAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Cyber SecurityJob Qualifications:Skills:Cyber Defense, Cybersecurity, Cybersecurity OperationsCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination, execution, and implementation of all actions required for the containment, eradication, and recovery measures for events and incidents. CSOC Tier 3 services includes malware and implant analysis, and forensic artifact handling and analysis. All Contractor personnel performing CSOC Tier 3 services shall have or obtain, within six months of start, a certification that is compliant with DoDD 8140.01 and DoD 8570.01-M IAT Level II and CSSP Incident Responder.Job Duties:Coordinate and implement tasks, performing analysis, and building/documenting response activities required during cyber security incident response, to include but not limited to actions such as implementing containment measures, IP blocks, domain blocks, and disabling user accounts on direction of the Government.Coordinates with Security and Installations Directorate (SI) Office of Counterintelligence (SIC), Insider Threat Office (SIII), in addition to other law enforcement and counter intelligence personnel as required to perform advanced investigation and triage of incidents;Collaborates with appropriate authorities in the production of security incident reports;Categorizes incidents and events;Coordinates with other contracts, organizations, activities, and other services as appropriate to ensure incidents are properly reported, contained, and eradicated;Coordinates with other contracts, organizations, activities, and other services as appropriate to de-conflict blue / red team activity with open incidents/events;and analyze data, and to respond to incidents/events;Performs digital media analysis on host, server, and network data as required to analyze and respond to an incident, to include but not limited to volatile and non-volatile memory and/or system artifact collection and analysis;Develops and identifies indicators of compromise to send to Cybersecurity stakeholders and other Contract Services;Performs malware analysis and signature development;Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide recommendations to prevent reoccurrence.Job Requirements: Bachelors Degree and 8 years’ experience in Cyber Security (CSOS)Active TS/SCI, PolygraphDoDD 8140.01 and DoD 8570.01-M IAT Level II and CSSP Incident Responder. Provides input to and coordinates with all applicable stakeholders to develop and deliver the daily CSOC Significant Activity Report, the daily CSOC Operations Update, and the Weekly CSOC Status Report;Serve as C-IRT members as required and serve under the direct control of, and take direction from, the Government C-IRT Commander;Develop and coordinate courses of action with various Government and contract stakeholders, and when properly authorized by the Government, execute Defensive Cyberspace Operations-Internal Defensive Measures on behalf of the NGA on NGA networks and systems;Performs digital media analysis and malware reverse engineering on host, server, and network data as required to analyze and respond to an incident, to include but not limited to volatile and non-volatile memory and/or system artifact collection and analysis.When properly authorized by the Government, execute custom scripts, tools, and capabilities to collect and analyze data, and to respond to incidents/events;Develops, documents, and provides to the Government incident investigation reports which include sufficient information to document the entire lifecycle of the incident and the response, including but not limited to adversary and friendly forces activity, host and network analysis, timelines, and recommendations for corrective actions, recommendations for new Tactics, Techniques, and Procedures (TTP) and other recommendations as appropriate, within 30 days of C-IRT stand-down;Conduct Quality Control reviews of a percentage closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, and notificationPreferred Qualifications:Masters degreeIAT IIIThe likely salary range for this position is $102,850 - $139,150. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA SpringfieldAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:PipelineClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Network EngineeringJob Qualifications:Skills:Network Connectivity, SSL VPN, Virtual Private Networks (VPNs), Wireless NetworksCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.Deliver solutions to complex problems as a Secure Wireless Engineerat GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in security and wireless technologies, you’ll make the end user’s experience your priority and we’ll make your career growth ours.At GDIT, people are our differentiator. As a Secure Wireless Engineer,you will contribute to efforts in designing; developing; analyzing; troubleshooting; and documenting wireless network security infrastructure. Performs problem isolation and resolution; monitors; tunes and sets standards for wired and wireless networks. Provide client consulting and training on the interfacing and use of the network security facilities. Plans and coordinates computer wireless network initiatives. Devise solutions to operational problems within the capacity and operational limitations of installed equipment. Provide internal consulting; technical guidance; information and support to application developers; computer operations; workstation support; company management and departmental clients. Works with and directs other network professionals as required to coordinate efforts resolve cross-team issues and communicate changes. Ensures that network operations are safe and efficient by monitoring network performance; coordinating planned maintenance; adjusting hardware components and responding to network connectivity issues related to firewall/VPN/SSL infrastructures. Responsible for evaluating current network security systems.HOW A CYBER WIRELESS SECURITY ENGINEER WILL MAKE AN IMPACTServes as the local expert for Commercial Solutions for Classified (CSfC) Components; manage and maintain CSfC architecturePerform weekly plugin updates and CND vulnerability assessments within the enclave utilizing various security tools and referencing DISA STIG policies on Management NetworkBuild, patch, and manage CSfC approved secure End User Device (EUD) configurations, software, and provisioning servicesGenerate/Ingest and manage certificates for the secure mobile devices and EUD endpointsDevelop device configuration files from scratch and make modifications to existing configuration files to Wireless devices and WLAN systems.Design; implement; and support WLANs by performing and documenting 802.11 wireless surveysExperience with determining Access Point (AP) placements and deploy/manage APs, perform post-implementation surveys in order to optimize WLAN performance.Demonstrate hands on knowledge of Smart-Phone operating systems; security and wireless connectivity features.Integrate knowledge of building construction; RF propagation and current hardware vendor limitations to create a design proposal.Create and Validate accuracy of heat-maps.Receive and analyze network alerts from various sources within the enclave and determine possible causes of such alerts-McAfee HBSS Admin background to include hands on experience with DLPPerform analysis of log files from a variety of sources within the enclave; to include individual host logs; network traffic logs; firewall logs; and intrusion detection system logsMaintain knowledge of applicable CND policies; regulations; and compliance documents specifically related to CND auditingImplement and enforce CND policies and procedures reflecting applicable laws; policies; procedures; and regulationsWHAT YOU’LL NEED TO SUCCEED:Education: Bachelor’s degree in related degree or equivalent experienceRequired Experience: 8+ years of related experienceRequired Technical Skills:ITILFoundation certification preferredTechnical Administration and in-depth experience with Wireless NetworksAreas of information systems security; including policy; security standards; network; application; database and physicalAbility to make recommendations to security flaws in questionFamiliar with requirements of DoD 8570.1Familiar with Network Access Control implementation and managementSecurity Clearance Level: Willingness and ability to obtain a high-level government security clearanceLocation: On-Site (St. Louis, MO)US Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely salary range for this position is $108,979 - $147,443. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA SpringfieldAdditional Work Locations:USA MO St. LouisTotal Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:Job Family:Network EngineeringJob Qualifications:Skills:Enterprise Security Architecture (ESA) Fundamentals, Secure Network Architecture, Standard Operating Procedures PreparationCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Job DescriptionGDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on TS/SCI level cleared Network Engineer lll joining our team to support our Intelligence customer in Springfield, VA or St. Louis, MO.GDIT's Transport and Cybersecurity Services (TCS) program has an exciting and challenging opportunity for a Network Engineer III on our Network Security Services (NSS) team.More About the Opportunity:TCS offers a long-term contract opportunity supporting our intelligence customer. Our team of talented Network and Cybersecurity professionals help design, develop, procure, implement, operate/sustain, and enhance NCE networks and cybersecurity posture in support of national security.Joining the TCS Team means working with truly cutting-edge technologies, on high performing cyber engineering teams, and benefiting from accelerated professional growth!What You'll Get to Do:Work with both corporate and customer leadership to research, analyze, and implement enterprise-wide network security solutions/capabilities/enhancements to support customer business/mission goals and objectives.Assist with design, analysis, testing and implementation of state-of-the-art secure network architectures.Conduct risk assessment and provide recommendations for design.Manage WAN, LAN, CAN, and remote network security as well as incident and problem management.Oversee security infrastructure sustainment, maintenance, and advanced configuration. (firewalls, F5 load balancers, web gateways, mail gateways, IDS, and management tools).Oversee the reporting, documentation, and investigation of all security related incidents; lead the development and implementation of corrective measures.Develop and execute standard operating procedures (SOPs) for security tools.Evaluate and report on new network Security technologies to enhance capabilities of the network.Act as liaison to the contract and customer management, and government Designated Approving Authority (DAA) regarding network security status, policies, and procedures.Travel up to 15% of the time CONUS, maybe occasional OCONUSYou'll Bring These Qualifications:TS/SCI (current) Ability to successfully pass and maintain a Government Polygraph (post-hire requirement)Bachelor's Degree and three (3) years of technical experience in Network Security or Network Engineering with large-scale enterprise/global networks in high-paced, diverse environment. (Additional experience may be considered in lieu of a degree)Firewalls (e.g. Palo Alto, Juniper, Cisco, etc.)Routers/Switches (e.g. Juniper, Cisco, etc.)Intrusion Detection Systems / IDS Products (e.g. F5 Load Balancer, Cisco FTD, etc.)Unix, RHELS OS, Windows Enterprise AD, VMware, WAN/LAN/CANDoD Information Assurance Technical (IAT) Level II certification (current)DoD CSSP Infrastructure Support certification (current)The likely salary range for this position is $82,283 - $111,323. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA SpringfieldAdditional Work Locations:USA MO St. LouisTotal Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Data ScienceJob Qualifications:Skills:Atlassian Confluence, Atlassian JIRA, DevSecOps, Scripting Languages, Software DevelopmentCertifications:NoneExperience:20 + years of related experienceUS Citizenship Required:YesJob Description:A career as a Data Scientist at GDIT means being a critical part of successful data outcomes. Here, your work can accelerate solutions for our clients while you accelerate your career. Own the opportunity to build your skills as you provide our clients with the data they need to turn insights and ideas into action.At GDIT, people are our differentiator. As a Data Scientist supporting our client in Reston, you will help ensure today is safe and tomorrow is smarter. Our work depends on Data Scientist joining our team.WHAT YOU’LL NEED TO SUCCEED:Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Experience: 20+ yearsTechnical skills:Demonstrated experience in software development using JAVA and python languages.Demonstrated experience in DevSecOps activities for large environments.Demonstrated experience in identifying and documenting technical risks.Demonstrated experience in managing large operational environment account management.Demonstrated experience using JIRA, Confluence, and GIT as part of an agile development environment.Demonstrated experience working with container orchestration technologies such as Kubernetes.Demonstrated experience and understanding of IT Service Management and common SLA measurements.Demonstrated experience performing security administration activities such as LDAP.Demonstrated experience creating and maintaining operating processes and procedures.Demonstrated experience resolving routine to highly complex inquiries.Demonstrated expertise with MS Outlook, Office, and working knowledge of standard operating tools and applications.Demonstrated experience providing high level customer service supporting users, managers, and staff.Demonstrated experience communicating complex technical material and translating into non-technical terms for broad audienceSecurity clearance level: TS/SCI with PolygraphDesired skills and experience:Demonstrated knowledge of help desk processes and procedures.Demonstrated knowledge of tracking tools and governance processes.Demonstrated expertise in analytic and critical thinking.Demonstrated expertise in managing difficult situations with diplomacy, patience, and flexibility.Certifications such as:Certified Kubernetes Application DeveloperMicrosoft Certified Solutions DeveloperAWS Certified Solutions ArchitectAWS Machine Learning Certification(s)Agile certificationSecurity+GIAC Security Essentials Certification (GSEC)Location: Reston, VA (On Customer Site)US Citizenship requiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#OpportunityOwned#GDITCareers#WeAreGDIT #JET#GDITEnhanced2025The likely salary range for this position is $183,498 - $247,428. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA RestonAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans