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Full Time
5/10/2025
SAN ANTONIO, TX 78208
(26.8 miles)
About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe Lead IT Systems Engineer will work in a challenging, hands-on environment.Window and LINUX Red Hat System AdministratorWork location is San Antonio and on site. The Main ResponsibilitiesUtilize trouble ticketing system to document and track outages. Exercise sound judgment during the escalation of trouble tickets.Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network operations centers.Perform advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets.Interact extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve challenging issues.Interact closely with network engineers, security personnel, program managers and vendors to meet network performance criteria.Act as network operations technical lead on new and emerging network management/defense requirements and designs. Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage.Respond to network and system issues by isolating the problem and utilizing resources in a manner which least disrupts network availability.Perform diagnostics using software and hardware tools to optimize network performance.Oversee/monitor status of systems and equipment to address potential technical problems.Inspect and analyze equipment/systems performance to determine maintenance and repair requirements.React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats.Configure, maintain and monitor Windows Server Failover Clusters, McAfee EPO, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, and Exchange ServersConduct risk assessments to identify possible security violations using ACAS and DoD STIGs.What We Look For in a CandidateThe right candidate will develop methods and procedures to ensure systems and applications are protected.Develop and implements detailed standard operations procedures.Able to provide after-hours support on an on-call basis, as required.Estimated 15% of time is travel; however, the amount of travel is dependent on the current mission requirement and operations environment.Basic Qualifications:MSCA certifications desired.RHCE certification desiredDoD 8570 IAT Level II certification or above required.Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience desired.Experience with Windows Server 2016/2019/2022, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, Exchange, IDS/IPS, Firewall and Host Based Security, ACAS, Sun Solaris servers, Cisco/Juniper devices, highly desired.Required Qualifications:Top Secret clearance mandatory and current SCI mandatory.CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Range$114,082 - $152,109 in these states: TXLumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:BenefitsBonus Structure#LI-DN1Requisition #: 337419Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.Application Deadline05/16/2025
Full Time
5/1/2025
San Antonio, TX 78208
(26.8 miles)
ADVANCING OUR OPERATIONSIn order for us to complete our missions, our technology simply cannot fail. Covering a wide range of specialties ranging from aeronautical and computer systems to flight test and mechanical, Developmental Engineers provide advanced skill and knowledge of their particular specialties. Responsible for everything from the planning to implementation of their projects, these experts are essential to the success of operations all over the world.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree in engineering related to one of the following specialties: aerospace, aeronautical, astronautical, computer, electrical, electronics, communication or mechanicalQualificationsCompletion of the Defence Acquisition UniversityFundamentals of SystemsAcquisition Management course or Acquisition Fundamentals courseCompletion of the Air Force Flight Test Engineer course or comparableMinimum of 24 months of experience in qualified position or a master’s degree in a specified discipline and 12 months’ experience or a Doctor of Philosophy degree in a specified disciplineCompletionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and have not reached your 42ndbirthday
Full Time
5/9/2025
SAN ANTONIO, TX 78208
(26.8 miles)
About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment.The Main ResponsibilitiesServes as the Network Operations Center (NOC) primary point of contact (POC) for problem escalations, interacting with Network Provisioners or equipment vendors to identify and develop solution to escalated problems.Operates as network technical lead on internet protocol (IP) and network management (NM) activities and serve as the first level of escalation to Tier I NOC personnel on network issues.Troubleshoot, identify, and resolve logical and physical network issues and identify problem trends and systemic issues before Tier III elevationEach discipline focuses on resolving day-to-day incidents and elevate systemic issuesPerforms advanced diagnostics using software and hardware tools to determine network status and optimize network performanceProvide technical input to operational documentations and standard operating procedures (SOP) for IP and NM discipline supporting the NOCMaintain Circuit Layout Records (CLR), network diagrams, IP routing spreadsheet, and other supporting documentationsProvide technical guidance and direction to junior techniciansProvide expertise to monitor, diagnose, and troubleshoot network problems in a mixed vendor environment.Interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problemsAssist TTU/MOP for subtending devices and conduct turn-up activities for routing/switching platforms and some optical transport platformsAdministration of network management applications such as SolarWinds for monitoring, Security Technical Implementation Guides (STIG) compliancy checks, and firmware upgradesWhat We Look For in a CandidateBasic Qualifications:On-call after hours/on-call support as required.Expected to work in a shift environment in support of 24x7 operations.Up to 15% travel can be expected due to possible deployments to lab facilities and other NOC locations.Able to operate and accomplish technical task with minimum guidance.Proficient knowledge of common network architectures for routing, switching, and security technologies is required.Requires fluent understanding of Layers 1/2/3 inter-dependences and IP proficiency.Simple Network Management Protocol (SNMP) is required.Requires a Top Secret/SCI clearance.Security+ or equivalent IAT/IAM/IASAE Level 2 of DOD 8570.1 is required.Preferred Qualifications:Bachelor’s degree or equivalent experience in an Information Technology field.At least 7 years of experience in a network management environment.Demonstrates a high-level of proficiency in IP technical discipline.Expertise in the uses of network management protocols, tools and products, including but not limited to SolarWinds, Cisco Identity Services Engine, Cisco Access Control Server, EIQ SecureVue, Neuralstar.Working knowledge for layer 2, 3, and 4 data networking.JNCIA or CCNA is preferredFirm knowledge of the HAIPE and other encryption devices (KG-175G/D and KIV-7M)Some knowledge and experience with optical transport technology is preferred.CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges:$91,266.00 - $121,688.00 in these states: TX.Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:BenefitsBonus Structure#LI-DN1Requisition #: 337488Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.Application Deadline05/16/2025
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