JOB SUMMARYAt Houston Methodist, the Senior Organizational Development (OD) Consultant is responsible for organizational assessment, recommendation, and development of appropriate interventions; implementation of interventions; and follow-up, evaluation and measurement of outcomes in support of the overall business strategy and objectives of Houston Methodist. Interventions fall in the areas of leadership effectiveness, change management, organizational effectiveness (e.g., employee engagement, process mapping, lean principles, etc.) and talent assessment/ succession planning. This position partners with key stakeholders to design and execute improvement plans, focusing particularly at the Director/Executive level.
PRIMARY JOB RESPONSIBILITIESJob responsibilities labeled EF capture those duties that are essential functions of the job.PEOPLE - 30%Maintains strong interpersonal relationships with stakeholders and customers. (EF)Conducts leadership coaching for multiple levels of management as a component of comprehensive development plans, focusing particularly at the Director/Executive level. (EF)Assists team members and customers in needs assessment and the identification of knowledge gaps. (EF)Leads the talent assessment and succession planning initiatives ensuring understanding and utilization of all associated tools and processes by the entity leadership. (EF)Conducts the new leader assimilation process including appropriate Birkman debrief(s) and assessment of engagement of staff. (EF)SERVICE - 25%Researches and develops leadership program materials for individual, group, and organization-wide programs; develops training and program content, along with designing all associated participant materials and activities; adheres to all intellectual property requirements, avoiding plagiarism, and ensures proper citations in all materials. (EF)Serves as an internal consultant for various levels throughout the organization; consultant activities include assessment, intervention, follow-up, evaluation and measurement of outcomes. (EF)Partners with key stakeholders to design and execute change management activities; communicates plans and anticipated outcomes to support positive relationships. (EF)Leads both small-scale and large-scale OD projects within the scope of one’s department responsibility affecting the following at Houston Methodist: organizational change, process improvements, team effectiveness and competence, employee engagement/ empowerment and achievement of unparalleled safety, quality, service and innovation. (EF)QUALITY/SAFETY - 15%Assesses needs, diagnoses problems, and determines the appropriate intervention to enhance individual and organizational effectiveness and support strategic goals. Also includes facilitating strategic planning meetings for various levels of the leadership team and various business units. (EF)Identifies and leverages appropriate metrics to evaluate the effectiveness of OD interventions and reports findings to key stakeholders. Uses information to adjust techniques for future engagements of similar nature and scope. (EF)FINANCE - 10%Acts as a good steward of organizational resources; seeks low cost or no cost solutions in interventions, maintains certifications to be an internal resource, and consistently uses tax exemption documentation. (EF)GROWTH/INNOVATION - 20%Keeps abreast of competition, competitive issues, industry, technology and innovation in the field of leadership development, change management, performance improvement, and other role specific topics. Generates and communicates new ideas and suggestions. (EF)Looks for trends in leadership development strategies and techniques to help leaders apply learning on the job. Brings them to department and relevant stakeholders to improve on Houston Methodist practices. (EF)Completes and updates the My Development Plan and Talent Profile on an on-going basis. Ensures own career discussions occur with appropriate management. (EF)This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION REQUIREMENTSo Master’s degree in organizational development, industrial psychology, social work, HR management, or other related fieldEXPERIENCE REQUIREMENTSo Five years of experience in an organizational development role to include training, coaching, and leadership developmento Healthcare experience preferredo Experience in a formal leadership role preferred
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIREDo Vendor certification in assessment tools, such as Birkman, Crucial Conversations, or Change Management (ADKAR) preferred
KNOWLEDGE, SKILLS AND ABILITIES REQUIREDo Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationso Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityo Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principleso Ability to multi-task, adapt, and be flexible in the face of changing demands of the department and organizationo Proficiency in PowerPoint, Excel, and other presentation softwareo Ability to problem solveo Excellent customer service and professional communication skills with the ability to remain calm in stressful situationso Skilled facilitator who can quickly adapt training approaches, tools, and present effectively to all levels of the organizationo Strong project management skills and ability to lead cross functional teams on initiativeso Strong critical thinking skills to adapt and provide application recommendations to individuals in a variety of roleso Coaching, counseling abilities and the ability to develop the functional and supervisory skills of otherso Strong knowledge of leadership competencies and techniques for developing competenceo Demonstrated ability to lead change management initiatives based on understanding of established principles and theorieso Comprehensive understanding of the core functions of human resources management and how OD solutions integrateo Ability to understand and maneuver in the context of multiple cultures and organizational agendasSUPPLEMENTAL REQUIREMENTSWork Attire Yes/NoUniform NoScrubs NoBusiness professional YesOther (dept approved) YesOn-Call* No (for Non-Exempt or Exempt jobs)*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.Travel**May require travel within YesHouston Metropolitan areaMay require travel outside Yesof Houston Metropolitan area**Travel specifications may vary by department.Please note any other special considerations to this job: __________________________Company Profile:Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.