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Full Time
11/24/2022
San Antonio, TX 78226
(5.4 miles)
Full Time
11/3/2022
San Antonio, TX 78208
(4.4 miles)
We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional path in many areas. In the field, our Advisors provide sound professional advice helping their customers pursue their financial goals by developing a personalized plan based on the customer’s unique financial situation. While in our corporate office each associate provides value to the customer through their unique strengths. This collaboration creates a level of synergy not found anywhere else. What you’re good at Being a leader. You are driven to be the best and foster the same motivation in your teammates.Networking. You are constantly looking to expand your network and get energy from connecting with others. Above all else, this is a people business.Entrepreneurial skills. You possess business savvy and have the solid determination to run your own business.Being a self-starter. Your tenacity and determined mindset along with thick skin help you keep your eye on the prize.Advocating for clients. To you, your clients are everything. You are passionate about serving them as a dedicated relationship manager. What you can expect from us Consistent support. Whether it’s through teaming up with a senior advisor, or providing you with tools to track your goals, results, and business practices, Mutual of Omaha is committed to your success.A complete line of insurance and financial services products. These include Life, Disability Income, Long-Term Care insurance and annuities. Financial advisors appointed with our broker dealer offer 401(k), mutual funds, retirement plans and other variable products, Securities and Advisory services offered through Mutual of Omaha Investor Services Inc. Member FINRA/SIPC.Strong company ratings. Insurance-rating and information agencies A.M. Best, Standard & Poor’s and Moody’s all agree we are one of the best.Solid consumer brand awareness. Mutual of Omaha's Wild Kingdom, key national sponsorships like PGA, LPGA and Nationwide tours help our company stay a household name.A group of driven, hardworking individuals. Mutual of Omaha’s commitment to workplace diversity and inclusion has created an organization of professionals dedicated to their clients and their communities. Last year, 537 employees contributed more than 2,200 volunteer hours to 18 organizations. Needless to say, we’re proud. Being a part of our Mutual of Omaha Advisors team, you can expect to make a difference in the lives of others and your own career. We believe in hiring and promoting hard-working, talented professionals. So if you’re a go-getter with an entrepreneurial mindset and have a passion for helping others, we’d love to get to know you. Mutual of Omaha Advisors is a division of Mutual of Omaha Insurance Company.
Full Time
11/15/2022
San Antonio, TX 78208
(4.4 miles)
About Beech Valley: BeechValley connects Top Tier Accountants to highly sought-after full-time remote opportunities.We seekmultiple talents with public accounting experience within Tax for clients in need of your expertise across the country. These are remote career-building opportunities with cutting-edge firms embracing the virtual CPA firm format and looking for top performers to join their teams. About the Role Our clients seek experienced and fully remote Tax Seniors andManagers to prepare tax returns andsupport tax planning, research, and special projects. We have both direct hire and contract projects available. Skills and Qualifications 3+ Years of recent Public Accounting ExperienceCPA or EA preferredBachelor's degree or higherResident of the United StatesEligible to work in the United StatesPreferred software experienceProSystem, Drake, UltraTax, Axcess, CorpTax, OneSource, GoSystems,or Lacerte If you have experience in any of the following areas in public accounting, then we'd love to speak with you! Individual / Small Business tax complianceLarge corporate tax compliance and tax planningTax provisionsTax research (federal, SALT, etc.)M&A Taxes and Tax diligenceInternational Taxes Why Beech Valley Flexibility: Accounting and finance professionals who become consultants can accept and reject projects, freeing time to travel, start their businesses, or spend more time with family.Compensation: Get paid for every single hour you work.Growth: Make an impression as a top advisor at sought-after companies while diversifying your technical skills on new, exciting projects and expanding your professional network.
Full Time
11/22/2022
San Antonio, TX 78229
(3.6 miles)
DescriptionSummary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this position is to perform tasks that support account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The position works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health and fully supports CHRISTUS Health's Mission, Philosophy and core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics.Ensures PFS departmental quality and productivity standards are met.Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution.Manages and maintains patient and payor information to facilitate account resolution.Responds to all types of account inquires through written, verbal or electronic correspondence.Develops and maintains working knowledge of all functions within Revenue Cycle.Meets or exceeds customer expectations and requirements, and gains customer trust and respect.Compliant with all CHRISTUS Health, payer and government regulations.Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures.Provides continuous updates and information to PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Role Specific Responsibilities Assembly Completes requests for supporting documentation related to account resolution, audits and other requests and ensures delivery to appropriate party.Perform support services for departmental Associates such as faxing of documents, copying, printing of forms, data entry and reception relief.Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all Business Office Associates.Performs scanning and electronic upload of documents. Requirements: Prefers 2 years’ experience in a customer service or support in a related field.General hospital A/R accounts knowledge is preferred.College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.Professional and effective written and verbal communication required. Work Type: Full Time
Full Time
11/3/2022
San Antonio, TX 78234
(5.0 miles)
This position will provide personal financial services at assigned military installations for 12-month rotations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.Provides personal financial counseling and management services directly to adults, children, and youth of service members.Provides individualized financial counseling and assistance to service members and families.Assists service members in establishing an extended absence financial plan.Develops and makes available informational financial materials to service members and families.Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.Responds to requests for age-appropriate classes or seminars to youths and teens as part of on-base education.Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer which may be offered as an adjunct to face-to-face counseling in situations where service members and families are unable to attend in person.Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with leadership.Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.Participates in regular in-services/training, quality Improvement committees or other contract activities as assigned/appropriate.All other duties as assigned.Other Job RequirementsResponsibilitiesMust be a U.S. citizen and speak fluent English.Be able to obtain a favorably adjudicated Tier 1 investigation.Must have the following active certification: Accredited Financial Counselor (AFC).Must have over a thousand hours of financial counseling experience.General Job InformationTitlePersonal Financial Counselor I, PFC Southwest RegionGrade20Work Experience - RequiredWork Experience - PreferredEducation - RequiredHigh SchoolEducation - PreferredBachelorsLicense and Certifications - RequiredAFC - Accredited Financial Counselor - EnterpriseLicense and Certifications - PreferredSalary RangeSalary Minimum:$41,505Salary Maximum:$62,255This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Full Time
11/10/2022
San Antonio, TX 78208
(4.4 miles)
Join the people helping people.For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”This application is the first step in seizing your moment.The primary objective of this position is to provide management with financial guidance to implement and lead improvements resulting in the continued profitability of the line of business and company. This entails the comparison of actuals to forecast and plan, analysis and explanation of variances, identification of opportunities and risks and recommended course of action. The secondary objective of this position is the creation of presentations and/or reports to be delivered by the CFO and other members of the senior management team to a wide range of audiences including internal managers, member-owners, and board of directors.Excellent communication skills are essential as this position interfaces with all levels of management and employees. The incumbent has to anticipate and identify business trends and unearth business financial issues that challenge profit objectives, analyze them, communicate them, and drive management action. This requires evaluating and getting others to communicate and evaluate opportunities and risks and having the insight and creativity to recommend and drive solutions.Role ResponsibilitiesActs as a liaison between Finance and senior management to gather information, resolve and recommend solutions to problems, issues, and concerns and answer questions.Develops accurate projections for the business unit/line of business as a whole and the individual departments.Analyzes pricing and cost trends, incorporating the impact of the changes into forecasts and plans.Create presentations/reports to be delivered by the CFO and other members of the senior management team to a wide range of audiences including internal managers, member-owners, and board of directors.Identify process improvements. Create process documentation. Helps implement process improvements across the organization.Provide ad-hoc reporting and analysis as well as standard reporting, using various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate, and/or format data and/or reportsAd hoc reporting as business needs ariseAssist with capital-related issues and questions relating to the assessment, approval, tracking, and forecasting of Company-wide capital investments.Act as a liaison between Finance and the Enterprise Project Management Office to gather information, research/answer questions, and recommend solutions to problems, issues, and concerns. Perform reconciliation of variances between Accounting systems and Project Management systems.Assist in evaluating new initiative business proposal documents (revenue projections, expense projections, capital expenditures, net present value, etc.)Partner with various project sponsors from around the company to assess the post-implementation results of individual projects. Perform analysis and communicate to senior management insights and suggestions to help improve project execution.Consolidate and coordinate the delivery of project data for a fiscal year planningMaintain and deliver enterprise-wide capital reporting.Work closely with senior management as Financial Business Partner providing the business unit with day-to-day financial supportDevelop accurate and timely financial plans/forecasts using knowledge of the business unit operational needsPrepare detailed variance analysis (actual results compared to Plan/Forecast)Identification of opportunities and risks and recommend a course of actionAssist in evaluating new initiative business proposal documents (revenue projections, expense projections, capital expenditures, net present value, etc.)Report on key performance metrics and trends, providing relevant commentary and business recommendationsTracks prepare and analyze revenue and cost associated with past, current, and future financial performances.Participates directly in the monthly close process and prepares detailed revenue and cost accruals to ensure the accurate reporting of monthly results and to enable client-level reporting/evaluation.Collect, analyze and compile a wide array of company-level information for reports to be delivered by the CFO and line of business senior management.Perform other duties as assignedRole RequirementsEducationBachelor’s degree in Finance, Accounting, Economics, or related field required.MBA preferred.ExperienceMinimum five (5) years of experience in financial planning and forecasting and/or financial analysis, or related experience required.Experience in the financial services industry process preferred. Experience at a public company preferred.PC Windows-based software experience required with advanced knowledge of Word, Excel, PowerPoint, and Access, and financial software required.Pay EquityPSCU is committed to pay equity and a competitive benefits package. The typical annual hiring range for this position based on relevant experience and internal equity is:$67,200.00to$98,533.33*Note: The amount shown is based on full time annual salary and would be prorated based on role.In addition this position is eligible for an incentive plan, based on performance.BenefitsAt PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.PSCU offers:Beautiful, state-of-the-art campusesEndless opportunities for advancementCompetitive wagesGenerous paid time offand paid holidaysOur benefits package includes:Medicalwith telemedicine, no-cost diabetes supply program, and expert medical opinion servicesDental and VisionBasic and Optional Life InsuranceCompany Paid DisabilityInsurance401k (with employer match)Health Savings Accounts (HSA) with company provided contributionsFlexible Spending Accounts (FSA)Supplemental InsuranceLegal PlanPet InsuranceAdoption Assistance PlanMental Health and Well-being: Employee Assistance Program (EAP)Mental health and Well-being: Virtual mental health support and resources Tuition ReimbursementWellness programBack-up child care programBenefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.If this position requires you, now or in the future, to perform your function or report onsite at a PSCU location or travel on behalf of PSCU, entry procedure and Covid protocols are in place that will require your adherence as a condition of employment. PSCU manages these procedures and protocols requiring your use of third party digital applications, in compliance with federal, state, and local laws.Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!As a matter of operational management limitations and business administrative process parameters, remote position assignments at PSCU are geographically restricted to where PSCU currently operates. As a result, we are unable to proceed with applications from those state residents. Applicants are encouraged to apply for other available opportunities for which they qualify.PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following"EEO is the Law" Posterand the"EEO is the Law" Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster inEnglishorSpanish. For information regarding your Right To Work, please click here forEnglishorSpanish.As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.
Full Time
11/3/2022
San Antonio, TX 78208
(4.4 miles)
We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional path in many areas. In the field, our Advisors provide sound professional advice helping their customers pursue their financial goals by developing a personalized plan based on the customer’s unique financial situation. While in our corporate office each associate provides value to the customer through their unique strengths. This collaboration creates a level of synergy not found anywhere else. What you’re good at Being a leader. You are driven to be the best and foster the same motivation in your teammates.Networking. You are constantly looking to expand your network and get energy from connecting with others. Above all else, this is a people business.Entrepreneurial skills. You possess business savvy and have the solid determination to run your own business.Being a self-starter. Your tenacity and determined mindset along with thick skin help you keep your eye on the prize.Advocating for clients. To you, your clients are everything. You are passionate about serving them as a dedicated relationship manager. What you can expect from us Consistent support. Whether it’s through teaming up with a senior advisor, or providing you with tools to track your goals, results, and business practices, Mutual of Omaha is committed to your success.A complete line of insurance and financial services products. These include Life, Disability Income, Long-Term Care insurance and annuities. Financial advisors appointed with our broker dealer offer 401(k), mutual funds, retirement plans and other variable products, Securities and Advisory services offered through Mutual of Omaha Investor Services Inc. Member FINRA/SIPC.Strong company ratings. Insurance-rating and information agencies A.M. Best, Standard & Poor’s and Moody’s all agree we are one of the best.Solid consumer brand awareness. Mutual of Omaha's Wild Kingdom, key national sponsorships like PGA, LPGA and Nationwide tours help our company stay a household name.A group of driven, hardworking individuals. Mutual of Omaha’s commitment to workplace diversity and inclusion has created an organization of professionals dedicated to their clients and their communities. Last year, 537 employees contributed more than 2,200 volunteer hours to 18 organizations. Needless to say, we’re proud. Being a part of our Mutual of Omaha Advisors team, you can expect to make a difference in the lives of others and your own career. We believe in hiring and promoting hard-working, talented professionals. So if you’re a go-getter with an entrepreneurial mindset and have a passion for helping others, we’d love to get to know you. Mutual of Omaha Advisors is a division of Mutual of Omaha Insurance Company.
Full Time
11/15/2022
San Antonio, TX 78208
(4.4 miles)
About Beech Valley: Beech Valley is a technology-based staffing firm that connects top-tier public accountants to highly sought-after freelance consulting opportunities. We've curated a network of cutting-edge clients embracing the gig economy. With project opportunities delivered to your inbox, we help to build your client list. We seek qualified accounting and finance professionals to connect with clients needing your expertise across the country. These opportunities are remote, career-building projects that match interests, industries, and experience levels. Role Description We have a variety of remote tax projects with clients across the US; these clients consist of CPA firms looking for fully-remote project assistance throughout busy seasons as well as special projects year-round. Projects can be part-time or full-time and are typically 2-3 months long with the potential to extend. We will work with you to find the perfect tax opportunities based on your availability and experience. Skills andQualifications: Public accounting experience within the past five years (Required)Bachelor's Degree or higherA resident of the United StatesAuthorized to work in the United States If you have experience within any of the following areas, we would love to speak with you! Individual / Small Business tax complianceLarge corporate tax compliance and tax planningTax provisionsTax research (federal, SALT, etc.)M&A Taxes and Tax diligenceInternational Taxes Why Beech Valley Flexibility: Accounting and finance professionals who become consultants can accept and reject projects, freeing time to travel, start their businesses, or spend more time with family.Compensation: Get paid for every single hour you work.Growth: Make an impression as a top advisor at sought-after companies while diversifying your technical skills on new, exciting projects and expanding your professional network.
Full Time
11/18/2022
San Antonio, TX 78229
(3.6 miles)
DescriptionSummary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this position is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The position works in a cooperative team environment to provide value to internal and external customers. The associate must demonstrate a consistently high degree of proficiency in their primary position within Patient Financial Services Department of CHRISTUS Health. The associate is responsible for a variety of activities in the department while applying one's expertise and knowledge within the unit. The position provides opportunities to increase one's scope of responsibility within the PFS Department. Working in partnership with the management team, serves as a resource for innovation, staff support and process improvements. The Patient Financial Specialist Lead carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network.Provides on the job training as needed and provides source of knowledge for staff inquiries.Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures.Approve or deny requested adjustments and refunds within role thresholds.Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned.Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health.Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations. Ensures quality and productivity standards are met or exceeded. Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures.Provides continuous updates and information to PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience.Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.Continually seeks to understand and act upon customer needs, concerns, and priorities. Meets customer expectations and requirements, and gains customer trust and respect.Demonstrates expertise in role requirements as outlined in job description for specific area of responsibility. Collections Collect balances due from payors ensuring proper reimbursement for all services.Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.Maintain an active knowledge of all collection requirements by payors.Works collector queue daily utilizing appropriate collection system and reports.Demonstrates knowledge of standard bill forms and filing requirements.Identify and resolve underpayments with the appropriate follow up activities within payor timely guidelines.Identify and resolve credit balances with the appropriate follow up activities within payor timely guidelines.Identify and communicate trends impacting account resolution. Cash Reconciliation Requirements: HS Diploma or equivalency requiredPost HS education preferredThree (3) years of experience and working knowledge of primary position within PFS preferred. Strong candidates, with supervisor/manager recommendation, may be fast tracked to a Team Lead position prior to reaching the 3-year experience requirement based on consistent display of qualities listed above.In-depth knowledge and ability to maneuver efficiently through Patient Accounting Systems, Document Imaging, Databases, etc. Strong understanding of systems from an end-user and processing perspective.Good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advance skills with the various applications.Professional and effective written and verbal communication requiredGood understanding of the various areas of government, non-government programs, billing, customer service and cash applications.Demonstrated success working in a team environment focused on meeting organization goals and objectives required.Experience in role requirements as outlined in job description for specific area of responsibility preferredCollege education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.Understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred. Experience working within a multi-facility hospital business office environment preferred. Work Type: Full Time
Full Time
11/16/2022
San Antonio, TX 78229
(3.6 miles)
DescriptionSummary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this position is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The position works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health and fully supports CHRISTUS Health's Mission, Philosophy and core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics.Ensures PFS departmental quality and productivity standards are met.Collects and provides patient and payor information to facilitate account resolution.Responds to all types of account inquires through written, verbal or electronic correspondence.Maintains payor specific knowledge of insurance and self-pay billing and follow up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within Revenue Cycle.Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution.Meets or exceeds customer expectations and requirements, and gains customer trust and respect.Compliant with all CHRISTUS Health, payer and government regulations.Exhibits a strong working knowledge of CPT, HCPCS and ICD-10 coding regulations and guidelines.Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provides continuous updates and information to PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Role Specific Responsibilities Collections Collect balances due from payors ensuring proper reimbursement for all services.Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.Maintain an active knowledge of all collection requirements by payors.Works collector queue daily utilizing appropriate collection system and reports.Demonstrates knowledge of standard bill forms and filing requirements.Identify and resolve underpayments with the appropriate follow up activities within payor timely guidelines.Identify and resolve credit balances with the appropriate follow up activities within payor timely guidelines.Identify and communicate trends impacting account resolution. Requirements: Prefer minimum of 2 years’ experience with insurance billing, collections, payment, and reimbursement verification and/or refundsProfessional and effective written and verbal communication required.Experience working within a multi-facility hospital business office environment preferred.College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred. Work Type: Full Time
Full Time
11/3/2022
San Antonio, TX 78229
(3.6 miles)
DescriptionSummary: The Team Lead must demonstrate a consistently high degree of proficiency in their primary position within Patient Financial Services Department of CHRISTUS Health. The Team Lead is responsible for a variety of activities in the department. The primary purpose of this position is to allow for professional growth and development within the organization, while applying one's expertise and knowledge within the unit. The position provides opportunities to increase one's scope of responsibility within the PFS Department. The position works in a cooperative team environment to provide value to internal and external customers, works in partnership with the management team and serves as a resource for innovation, staff support and process improvements. In addition to being able to perform the job duties as outlined in the job description of their primary role, a Team Lead must be able to meet the accountabilities outlined below. The Team Lead carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network.Trains new staff in all areas as needed and provides source of knowledge for staff inquiries.Demonstrate a good understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures.Approve or deny requested adjustments and refunds within role thresholds.Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned.Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health.Display a professional, courteous and enthusiastic demeanor, while maintaining a positive self-image and perspective of the unit/company.Responsible to contact CHRISTUS Health facility departments in order to resolve outstanding questions related to account or charge posting information to ensure account integrity and compliance with payer and/or government regulations and to ensure timeliness of follow-up activities.Ensures quality and productivity standards are met or exceeded. Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures.Provides continuous updates and information to Patient Financial Services Leadership Team regarding ongoing errors, payer related issues/trends, registration and other controllable QA related activities affecting productivity, reimbursement and/or payment delays.Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.Continually seeks to understand and act upon customer needs, concerns, and priorities. Meets customer expectations and requirements, and gains customer trust and respect.Demonstrates ongoing enthusiasm and commitment to the work assigned.Works with Supervisor to receive feedback on performance and create a personal development plan. Collections: Collect balances due from payors ensuring proper reimbursement for all services.Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.Maintain an active knowledge of all collection requirements by payors.Works collector queue daily utilizing appropriate collection system and reports.Demonstrates knowledge of standard bill forms and filing requirements.Identify and resolve underpayments with the appropriate follow up activities within payor timely guidelines.Identify and resolve credit balances with the appropriate follow up activities within payor timely guidelines.Identify and communicate trends impacting account resolution. Requirements: HS Diploma or equivalency requiredPost HS education preferredThree (3) years of experience and working knowledge of primary position within PFS preferred. Strong candidates, with supervisor/manager recommendation, may be fast tracked to a Team Lead position prior to reaching the 3 year experience requirement based on consistent display of qualities listed above.Achieve a standard score of 3.20 or higher on annual performance evaluation as well as exceeding standards on Quality Assurance (QA) reviews and Productivity standards.Experience calculating expected reimbursement according to payer regulations and/or contractsIn-depth knowledge and ability to maneuver efficiently through Patient Accounting Systems, Document Imaging, Databases, etc. Strong understanding of systems from an end-user and processing perspective.Good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advance skills with the various applications.Ability to train new staff in all areas as needed and provide source of knowledge for staff inquiries.Strong verbal and written communication skills. Ability to effectively and efficiently articulate ideas to team members and management in a timely manner.Good understanding of the various areas of government, non-government programs, billing, customer service and cash applications.Demonstrated success working in a team environment focused on meeting organization goals and objectives required.General hospital A/R accounts knowledge is required.College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.Understanding of alternativeBusiness Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred. Work Type: Full Time
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