Position Location(s): Hybrid role near any of Astound's major markets including San Marcos, TX, Chicago, IL, Lehigh Valley and Bethlehem, PA, Arlington, Massachusetts, New York, Portland and Woodburn, OR, Seattle and La Conner, WA, Sacramento/Rocklin and Concord, CA. Full list is listed in the Locations section.
Travel: Yes, up to 30% to market offices and/or field visits
Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications servicesand applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview:
Astound is currently searching for a Trainer and Curriculum Consultant, focusing on Sales Training, to develop and promote the tenets of our mission statement in our sales organizations. Reporting to the Director of Learning and Development, the Sales Trainer will identify opportunities around B2B and door-to-door residential sales, sales techniques, leveraging our products, etc., and implementing training solutions to address these areas utilizing a variety of delivery methods (i.e. face-to-face, e-learning, webinars, etc.). In this role, you will become the go-to person for sales training for our Enterprise, SMB, Large Accounts and residential sales, while also supporting national compliance and DE&I initiatives.
If your strengths include diagnosing team/organization opportunities, collaborating with stakeholders to develop a resolution, and implementing the plan from start to finish, then this is the role for you!
A Day in the Life of the Trainer and Curriculum Consultant:
Collaborate with stakeholders to identify gaps and develop targeted trainingProduce, facilitate and implement sales training and sales training programs, including but not limited to sales skills, coaching, classroom training, mentorship, etc.Select the most appropriate training strategies by leveraging a variety of learning platforms, e.g., virtual, classroom, e-learning, etc.Design, develop and deliver business solutions and residential sales training, track KPIs, metrics and other deliverablesCreate E-learning courses for delivery through the Learning Management SystemCoach market sales leaders on course development, success tracking, skills gaps, etc.Application of adult learning theory and instructional design processes (ADDIE)Maintain class documentation, including registration, evaluations, and feedback via LMSPosition will have up to 30% travel to our local field markets to provide trainingPerform other duties as assigned by the Director of Learning and Development
What You Bring to the Table:
5+ years of sales training experience (B2B preferred); door-to-door sales and telecom experience a plusExcellent written and oral communications skillsMust have the ability to communicate effectively with all levels in the organizationExcellent presentation, project management, and organizational skillsATD Training Certificate a plusProficiency with Microsoft Office Suite, Articulate Storyline 360, Camtasia, and Learning Management Systems (lan a plus)Abillity to travel up to 30% to our local field markets across the nation to provide training
Education and Certifications:
High school diploma or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organizationFloating Holiday: 40 hours per yearPaid Holidays: 7 days per yearPaid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local lawsTuition reimbursement programEmployee discount program
*Benefits listed above are for regular full-time positions
The base salary range for this position is $85,000 - 95,000, plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdfEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.