About the RoleAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDemonstrate credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of products to drive salesActively engage and complete all required training to expand knowledgeExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changesSupport visual elements of the department and communicate missed or damaged product/fixtures to the supervisorAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequired Authentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerFlexible availability to work days, nights, weekends and holidaysPay Starts At: $13.30

Job ID: 264530Store Name/Number: TX-Century Square (2012)Address: 1099 University Dr., College Station, TX 77840, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion for retail sales and service and love being part of a team, this is the perfect role for you.Key Responsibilities:Supporting Sales and Service Initiatives: Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes.Implementing Loyalty Programs: Support the implementation of loyalty programs.Handling Cash: Responsible for cash handling, ensuring a smooth checkout process.Training Store Team: Educate teams on service offerings, customer experience, and other key areas.Qualifications/Experience:Prior experience in retail sales and service, preferably in a coordinator role.Passion for client service and teamwork.Strong communication skills, ability to multitask.Resilience and adaptability to changing store priorities.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $16.00 - $23.10/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hourALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT STYLE A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors. Areas include A&A, Home and baby.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the skills and experience of:Our GUEST service fundamentals and experience supporting a guest first culture across the storeRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandisingIndustry trends including: style, seasonality, and brand differentiationSet, fill, and price the floor according to what is most important to the guestAs a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachGain knowledge from store tools to have a clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak timesEnsure product availability by keeping the salesfloor replenished and organized to create a guest ready, easy-to-shop experience that’s welcoming and inspiring for allCreate an inviting shopping environment by staying current on trends and brand guides along with executing visual standards and visual merchandising guides,Maintain and use the fitting rooms to welcome, inspire and influence guests and as an opportunity to provide personalized recommendations to complete their lookBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceAcknowledge guests as you complete workload with minimal guest disruption, review sales trends to understand how to prioritize daily workload based on business and guest needsSupport changes to product assortment and keep the area inspiring to guests all year round by setting transitions on time, remerchandising new product and maintaining a brand space following new setsBe an expert and dedicated owner of assigned areas to ensure sales floor is zoned, in stock and accurately signed for guestsEnsure regular and promotional signing is set accurately for defined categories and be knowledgeable of products on promotionExecute revisions, sales plans, planograms and Visual Merchandise Guide (VMG)s for defined categoriesAccurately execute backroom fills, inclusive of replenishment needs and guest requestsOwn and maintain organization of backroom aisles per standards , inclusive of backstock and locating items for your areasPrioritize guest interaction and engagement while balancing taskSolve for guest needs, using available tools like myCheckout or the Target App to consistently offer selections that are not available in storeThank the guest in a genuine way and let them know we’re happy they chose to shop at Target. Remind them that you are here to help in the future.Always demonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But, there are a few skills you should have from the get-go:Strong interest and knowledge of apparel products and accessoriesWelcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Effective communication skillsWork both independently and with a teamResolve guest questions quickly on the spotCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44pounds without additional assistance from others.Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Job ID: 264750Store Name/Number: TX-Century Square (2012)Address:1099 University Dr., College Station, TX 77840, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty, working with clients, and are licensed to perform beauty services, this role is for you.Key Responsibilities:Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend suitable products and services.Perform Beauty Services: Provide customized beauty services including makeup application, skincare treatments, and waxing services. Ensure your license is current and adhere to health and hygiene standards.Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.Stay Current with Beauty Trends: Stay updated about the latest beauty trends, new products, and brand launches at Sephora.Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients. Handle bookings and rebooking of beauty services.Participate in Sales and Promotional Events: Be part of sales events and promotions, driving customer engagement and contributing to the store's sales goals.Qualifications/Experience:1-3 years' prior experience in retail sales or services.A License to perform paid services as required by the state.Knowledge about trending beauty products.Passion for client service and selling.Strong communication skills, ability to multitask.Consistent and reliable attendance.Flexible availability to work during peak retail hours.Ability to lift and carry up to 50 poundsWhile at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $16.00 - $19.75/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.

Job ID: 264721Store Name/Number: TX-Cypress Towne Center (1902)Address: 25833 US-290, Cypress, TX 77429, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every client. You'll be part of a team that values your unique skills. If you love beauty and enjoy helping others feel confident, join us and help reimagine the future of beauty.Key Responsibilities:Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend products that help them look and feel their best.Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.Stay Current with Beauty Trends: Be the first to know about the latest beauty trends and new products at Sephora.Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients.Participate in Sales and Promotional Events: Be part of exciting sales events and promotions.BOPIS and Client Service: Provide excellent client service when clients arrive to pick up their orders.Maintain Store Environment: Help maintain a clean, well-stocked and smoothly operating store.Qualifications/Experience:Prior equivalent work experience, preferably in retailPassion for client service and beauty.Strong communication skills and ability to multitask.Resilience and the ability to react to situations in the moment.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $18.25 - $22.38/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.

Job ID: 264407Store Name/Number: TX-Cypress Towne Center (1902)Address: 25833 US-290, Cypress, TX 77429, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every client. You'll be part of a team that values your unique skills. If you love beauty and enjoy helping others feel confident, join us and help reimagine the future of beauty.Key Responsibilities:Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend products that help them look and feel their best.Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.Stay Current with Beauty Trends: Be the first to know about the latest beauty trends and new products at Sephora.Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients.Participate in Sales and Promotional Events: Be part of exciting sales events and promotions.BOPIS and Client Service: Provide excellent client service when clients arrive to pick up their orders.Maintain Store Environment: Help maintain a clean, well-stocked and smoothly operating store.Qualifications/Experience:Prior equivalent work experience, preferably in retailPassion for client service and beauty.Strong communication skills and ability to multitask.Resilience and the ability to react to situations in the moment.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $18.25 - $22.38/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.

Job Duties: Operate transit vehicles safely and smoothly to transport passengers. D&R operators: According to the schedule of the Mobile Data Terminal (MDT) or printed manifest. Assure compliance to all applicable DOT laws and regulations. Assists in emergency evacuations as assigned and performs other related work as required. Assure cleanliness of vehicles. Follow instructions from Dispatch and supervisory personnel and communicate any problems to dispatch. Complete daily vehicle pre/post trip inspections. Conducts operational vehicle inspections Maintain good customer/employee/supervisor relations. Report for duty promptly in proper uniform and physical condition and be ready to work any route assigned. Provide information to passengers in a helpful, courteous, efficient manner; use proper etiquette to assist passengers with disabilities. Prepare and complete all required logs and reports including reports on traffic accidents and customer incidents. Utilize the communication systems (cell phones, radios and MDT’s) in accordance with BTD policies. Use correct safety procedures to operate lift, secure wheelchairs, scooters and other assistive devices. Immediately notify dispatch of cancellations, no shows, or for directions when having difficulty locating a client. Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures. Ability to operate in a constant state of alertness and in a safe manner.
Benefits:
Paid Holidays Paid Vacation Retirement Medical
Requirements: Equivalence to a high school education. Pass DOT Drug Screen Maintain a valid Texas Driver’s License. Maintain DOT Physical. Must be able to speak and read English. Legible handwriting. Must be able to read maps and follow directions. Must be 18 years of age or older. Must be familiar with State and local traffic laws, ordinances, and regulations involved in the operation of vehicles. All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

We are looking for a Call Center Supervisor to join our team!
Job Duties: Supervise all dispatchers and dispatch supervisors. Maintain professional customer/employee/supervisor relations. Perform employee evaluations and interviews. Hire and discipline employees according to BTD policies and procedures. Provide necessary information, other than regular scheduling issues, to clients as well as assisting all parties involved in order to resolve transit problems. Work with supervisors and operators to ensure that all scheduled clients are transported, fulfilling BTD’s contractual obligations, this includes weekends and holidays. Report problem clients immediately to Logisticare staff. Troubleshoot all areas that affect dispatch operations. Enter and schedule client appointments for Demand Response service as needed. Document geocoding errors, and report to Dispatch/Geocoder to be corrected. Assist Customer Care Representative with any and all requested information. Oversees the daily operation of the Medicaid contract, including complaints. Communicates with Logisticare on payment issues. Ensure the quality of work that all dispatchers are producing on behalf of BTD. Become familiar and stay up to date with BTD's program policies and procedures. Become familiar and stay up to date with BTD's service area and the counties involved in the area. Maintain confidentiality of information and professional customer/employee/supervisor relations. Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures. Ability to operate in a constant state of alertness and in a safe manner. Additional duties as assigned.
Benefits: Paid Holidays Paid Vacation Retirement Medical
Qualifications: Equivalence to a high school education. One-year computer experience required Must be able to type 40 words per minute. Must be familiar with the Windows environment. Customer service experience preferred. The successful candidate must meet the aptitude requirements listed in this description. Candidate should have at a minimum good English communication, organizational skills, and be able to provide exceptional customer service. Candidate must be able to read and write English. Candidate must be able to interact with clients in a courteous, pleasant, and helpful manner. Candidate must be able to deal with passengers from diverse backgrounds and individuals with special needs. The employee must work well with other employees and take directions from their immediate supervisor. The employee must be able to work a flexible schedule in a fast paced environment. Candidate must have the ability to exercise good judgment and stay calm in emergency situations. Bilingual preferred.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES - All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Operate transit vehicles safely and smoothly to transport passengers. Following prescribed route and time schedule. Assure compliance to all applicable (CDL) and DOT laws and regulations. Assure cleanliness of vehicles. Follow instructions from Dispatch and supervisory personnel and communicate any problems to dispatch. Complete daily vehicle pre/post trip inspections. Maintain good customer/employee/supervisor relations. Report for duty promptly in proper uniform and physical condition and be ready to work any route assigned. Provide information to passengers in a helpful, courteous, efficient manner; use proper etiquette to assist passengers with disabilities. Ensure customers pay proper fares when boarding the bus. Prepare and complete all required logs and reports including reports on traffic accidents and customer incidents. Utilize the communication systems (cell phones, radios and MDT’s) in accordance with BTD policies. Operate a two-way radio system in accordance with the regulations of the Federal Communication Commission (FCC). On fixed routes make stop announcements to passengers upon approaching prescribed destinations. Use correct safety procedures to operate lift, secure wheelchairs, scooters and other assistive devices Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures. Ability to operate in a constant state of alertness and in a safe manner. Maintain confidentiality of information. Additional duties as assigned
Benefits: Paid Holidays Paid Vacation Retirement Medical
Qualifications: Equivalence to a high school education. Maintain a class B CDL with passenger endorsement. Must be able to speak and read English. Legible handwriting. Ability to understand simple instructions. CDL training. Must be able to read maps and follow directions. Must be familiar with State and local traffic laws, ordinances, and regulations involved in the operation of vehicles. 30 Days of hands on operation of passenger vehicles as defined by Class B CDL with passenger endorsement. Use correct safety procedures to operate lift, secure wheelchairs, scooters and other assistive devices
All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
The successful candidate must meet the aptitude requirements listed in this description. Candidates should have at a minimum good English communication, organizational skills, and be able to provide exceptional customer service. Candidates must be able to read and write English. Candidates must be able to interact with passengers in a courteous, pleasant, and helpful manner. Candidates must be able to deal with passengers from diverse backgrounds and individuals with special needs. Candidates must work well with other employees and take directions from dispatch and their immediate supervisor. Candidates must be in good physical condition. Candidates must have the ability to exercise good judgment and stay calm in emergency situations. Additionally, candidates must be available at least 4 Saturdays per year for training purposes.

Job Duties: Answer incoming calls and schedule advance and same day customer trip requests for the entire service area. Route calls to the appropriate party if the call is not for the Call Center. Maintain MDT/cellular communication with vehicle operators concerning customers, i.e. cancellations, no shows, pick-ups, etc. To the maximum extent possible, ensure vehicle operators stay within the DOT guidelines for hours of service. Professionally handle all calls concerning route timing, delays, etc. keeping in mind contractual obligations to various entities. Serve as liaison between vehicle operators and all necessary parties in the event of a vehicle mechanical breakdown or a vehicle incident of any type. Maintain customer/location records daily, and update as needed, verify pick-up and drop off addresses during each scheduling call. Ensure and maintain ADA compliance Be up to date with all BTD Medicaid contract obligations and requirements. Serve as liaison between vehicle operators and emergency personnel in the event of an accident. Check the appropriate website, keep trips updated, and operators/supervisors informed of any changes. Have a pleasant phone manner with a professional manner and properly and calmly respond to problem callers. Maintain the standards of BTD, including but not limited to the Drug & Alcohol and safety policies and procedures. Become familiar and stay up to date with BTD's program policies and procedures. Ability to operate in a constant state of alertness and in a safe manner. Become familiar and stay up to date with BTD’s service area. Maintain all records of vehicle changes. Be familiar with all ADA compliance in regards to scheduling, fares, and other regulations. Maintain communications with operators/supervisors and fix/update geocoding or directional errors as reported. Make sure that each client is provided with the correct information regarding BTD’s services: fare information, trip booking information and send information request to Call Center Supervisor when client  requests additional information (such as a Rider’s Guide). Check and enter every new client and location address and double check with public maps for accuracy
Benefits: Paid Holidays Paid Vacation Retirement Medical
Qualifications: Applicant must be computer literate, able to answer multi-line phones and communicate efficiently with customers and coworkers. Must be pleasant, professional, have excellent customer service and multi-tasking skills. Must be able to pass DOT drug screen.
Education and Experience: Equivalence to a high school education. One-year computer experience required Must be able to type 40 words per minute. Must be familiar with the Windows environment. Customer service experience preferred.
All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.