The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. .ALL ABOUT SPECIALTY SALES A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Executive Team Leader can provide you with the:Knowledge of guest service fundamentals, experience building and managing a guest first culture on your teamKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goalsAbility to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each departmentKnowledge of competitors and ability to leverage insights that drive business objectives in each specialty departmentExperience managing a team of hourly team members and leaders and creating business specific strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitabilityCreate a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goalsCreate schedules and make adjustments as needed to align to guest traffic and business needsManage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotionsKnow and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guestsWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and ElectronicsManage and develop a sales force using selling training techniquesLead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guestsLead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areasEnsure fitting rooms are used as an extension of the sales floor and are welcomingPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsAnticipate staffing needs, talent plan and recruit – both long and short termDevelop and coach your team and Team Leaders to elevate their skills and expertiseLead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactionsEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayAddress store needs (emergency, regulatory visits, etc.)As a key carrier, follow all safe and secure training and processesAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsClimb up and down laddersFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryBenefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Manager, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times.Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed.Implements new processes per Referral COE.Conducts monthly Care Coordinator meetings and weekly visits to medical centers.Assists Care Coordinators with solving issues pertaining to referrals.Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members.Addresses / resolves any customer-service issues.Works closely with the Management Team and Administrators in relation to strategic business planning.Manages Referral Approval Process- Use Referral Approval Process Checklist.Communicates alternative/approvals to Referral Coordinator.Follows up with MMD/Specialist/MND if no response after 24hours.Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives.Processes New Patient Referral Exception from Sales Team (if applicable to your market).Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager.Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings.Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers.Analyzes Referral Workflow Report.Generates Weekly Analysis Report and send to Care Coordinators.Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director.Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director.Establishes consistent and strong relationships with specialists’ provider offices.Collaborates with network leaders to identify network gaps.Identifies root cause of problems and trends; participates in developing solutions.Works with provider’s and organization staff to resolve the issue and monitor recurrence.Ensures all elective procedures are entered into HITS prospectively.Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary.Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction.Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so.Covers for Care Coordinator as needed.When needed meet with specialist office and Network Director.Manages time for Care Coordinators with Center Managers.Maintains PPL in conjunction with Network Director.Other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS AND ABILITIES:Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplaceAbility to determine proper resolution of problems based on defined alternativesAble to use Microsoft Office Suite products including Excel, Word, PowerPoint and OutlookAbility and willingness to travel locally and regionally up to 50% of the timeSpoken and written fluency in EnglishEDUCATION AND EXPERIENCE CRITERIA:High School diploma or GED requiredOne (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO populationWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply#LI-Onsite

The pay range per hour is $22.00 - $37.40Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals,experience building a guest first team culture and driving loyalty programsGuest engagement; problem solving and resolution Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver service and sales goalsLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service,resolution, driving loyalty and cleanliness standards.Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload,to deliver on store sales goals,guest engagement and troubleshoot opportunity areas as needed throughout the day.Support Target Loyalty Programs to ensure your team caneducate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.Support your direct leaderbyfollowing-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.Personalize recognition and appreciationof your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.Quickly respond to anyconcerns with aguests’ shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.Ensureyour teammembers stay up-to-date on upcoming major promotions, brand launches and events.Evaluate candidates for open positions and develop a guest-centric team.Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts,holidays and weekends).Support and enableteam membersto deliver pick up and drive uporders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.Demonstrate a culture of ethical conductand compliance; lead team to work in the same way and hold others accountable to this commitment.Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.Lead by thanking guests and let them know we’re happy they chose to shop at Target.Model the execution of physical security processes in order to enhance the instore security culture.Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practicesIf applicable, as a key carrier, follow all safe and secure training and processes.Address all store emergency and compliance needs.All other duties based on business needsWHAT WE ARE LOOKING FORThis may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader.But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a teamManage workload and prioritize tasks independently and with a teamWelcoming and helpful attitudeEffective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations, cash transactions, and oversee cash office processes as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Climb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $15.60

We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Manager, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times.Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed.Implements new processes per Referral COE.Conducts monthly Care Coordinator meetings and weekly visits to medical centers.Assists Care Coordinators with solving issues pertaining to referrals.Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members.Addresses / resolves any customer-service issues.Works closely with the Management Team and Administrators in relation to strategic business planning.Manages Referral Approval Process- Use Referral Approval Process Checklist.Communicates alternative/approvals to Referral Coordinator.Follows up with MMD/Specialist/MND if no response after 24hours.Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives.Processes New Patient Referral Exception from Sales Team (if applicable to your market).Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager.Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings.Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers.Analyzes Referral Workflow Report.Generates Weekly Analysis Report and send to Care Coordinators.Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director.Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director.Establishes consistent and strong relationships with specialists’ provider offices.Collaborates with network leaders to identify network gaps.Identifies root cause of problems and trends; participates in developing solutions.Works with provider’s and organization staff to resolve the issue and monitor recurrence.Ensures all elective procedures are entered into HITS prospectively.Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary.Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction.Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so.Covers for Care Coordinator as needed.When needed meet with specialist office and Network Director.Manages time for Care Coordinators with Center Managers.Maintains PPL in conjunction with Network Director.Other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS AND ABILITIES:Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplaceAbility to determine proper resolution of problems based on defined alternativesAble to use Microsoft Office Suite products including Excel, Word, PowerPoint and OutlookAbility and willingness to travel locally and regionally up to 50% of the timeSpoken and written fluency in EnglishEDUCATION AND EXPERIENCE CRITERIA:High School diploma or GED requiredOne (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO populationWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply#LI-Onsite

We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.Engagement and Development:Instills ChenMed values and behaviorsBuilds culture and strong engagementPromotes team member retentionProvides clear onboarding expectationsPromotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team membersOperational Excellence:Consistently executes the core model and follows the Center Playbook proceduresExhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimizationUnderstands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team membersMaintains focus on patient retention and positive customer experience and is available and accessible to both team members and patientsScheduling Optimization:Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduledTop 40 and risk score 70+ patients scheduled at least bi-weeklyIP/ER discharge follow-up scheduled immediately with daily follow-upPartners with growth team to ensure THV-EE and CMAP scheduling is 100% completedEnsures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.Front Desk Ambassador:Helping patients in and out of their vehiclesOpening the doorChecking in on patients who have been waiting longer than 10 minutes. Give them updates.Engaging patients and Overall Patient ExperienceMary's Cafe being up front and accessible to patients and always stockedEnsures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing correctiveaction plans when needed.Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.Reviews ENS notifications and ensure patients receive follow up from their Care Teams.Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient’s medical record and followed up on by the appropriate discipline.Troubleshoots Dashboard, phone, and computer issues.Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences.Cover various Front Desk tasks and duties in line with business needsSupports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.Performs other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS AND ABILITIES:Strong business acumen and acuityGood knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and proceduresUnderstanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretationsExcellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defectsStrong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectivesStrong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive resultsWorking knowledge of medical insurance and/or knowledge of electronic medical record EMR systemsSkilled in operating phones, personal computers, software and other basic IT systemsAbility to communicate with employees, patients and other individuals with a professional and courteous manner dispositionProficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation softwareAbility and willingness to travel locally, regionally and nationwide up to 10% of the timeSpoken and written fluency in EnglishEDUCATION AND EXPERIENCE CRITERIA:High school diploma or GED equivalent requiredAbility to lead and coach teams to drive positive outcomes and excellenceSome college coursework preferredA minimum of 3 years’ work experience in a medical facility requiredBLS for Healthcare Providers certification desiredWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply#LI-Onsite