SEARCH
GO
Management Jobs
Full Time
6/7/2025
Temple, TX 76504
(26.0 miles)
William R. Courtney Texas State Veterans HomeMedical Records Manager- LVN requiredWho are we seeking:The ideal candidate will have experience with the following:One (1) year of Health Information Management experience required. Must have valid Texas or Compact Party State nursing license (RN/LVN/LPN). LTC experience highly preferred.Ensure that all medical record information, including resident PHI (protected health information) is protected and kept confidential.Protect all medical record information from loss, defacing, or destruction before retention period ends.Retrieve/Request medical records promptly upon request by authorized individuals.Identify late, incomplete, and/or inaccurate documentation and report to individuals responsible for completion and accuracy.Assist in ensuring that Medicare patients have timely certifications/re-certifications signed by the attending physician.Audit medical records, as assigned.Receive and file all diagnostic reports promptly and accurately.Ensure all state, federal, and company guidelines are followed regarding medical recordsHere’s what’s in it for YOU!A place where your voice mattersCompetitive compensation and benefit packagePaycheck advancesTuition Reimbursement401(k) matchingAccrue paid time off starting day 1Numerous bonus opportunitiesTouchstone Emergency Assistance Foundation GrantsMake Lives Better. Be a part of something meaningful: The Touchstone Experience.If your purpose is to Make Lives Better, we welcome you to Join Team Touchstone today and be part of something meaningful. Touchstone is committed to bringing a Best In Class Healthcare Experience to our Patients, Residents and Veterans. Compassionate team members are the key to revealing our vision to be the leading post-acute healthcare solution in the markets we serve. If you desire to be part of a work environment where every voice matters, we encourage you to apply today. EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full Time
5/17/2025
Waco, TX 76708
(9.3 miles)
Overview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities: Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.Maintain customer information in the point of sale (POS) system with accuracy and integrity.Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements. Qualifications: High School Diploma or equivalent requiredAt least 3 months of supervisory, key holder, or relevant leadership experienceMinimum one year experience in customer service, sales, or retailValid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)Excellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsMust be at least 18 years of age (19 in Alabama)Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsAssociate degree or higherBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based career advancementEducational Reimbursement ProgramMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive Environment**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsTitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Full Time
6/2/2025
Temple, TX 76502
(27.9 miles)
As we continue to grow in both new and existing markets, VitalCaring is seeking an Account Manager who embodies our core values: Trustworthy, Capable, Compassionate, Proactive, and, above all, Called to serve patients in their homes. In this pivotal role, you’ll be the face of VitalCaring building trusted relationships with physicians, hospitals, facilities, senior living communities, and professional associations. By creating seamless connections between referral sources and the essential home-based care patients need, you’ll position VitalCaring as the preferred home health partner for those you serve.Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose At VitalCaring, we’re more than a home health and hospice providerwe’re a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. Why Choose VitalCaring Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and familiestoday and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-beingoffering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Health & Wellness Medical, Dental & VisionPharmacy BenefitsVirtual & Mental Health SupportFlexible Spending Accounts (FSAs) & Health Savings Account (HSA)Supplemental Health & Life Insurance Financial & Legal 401(k) with Company MatchEmployee Referral ProgramPrepaid Legal PlansIdentity Theft Protection Work-Life Balance & Perks Paid Time OffPet InsuranceTuition & Continuing Education Reimbursement As the Account Manager, you will: Contribute to a culture of accountability and teamworkCultivate and nurture relationships with referral sourcesCollaborate with leaders for continuous improvementOwn individual sales goals Skills for Success Committed to delivering outstanding customer service in every interactionSolution-driven, execution-oriented, and responds with urgencyEnthusiastic about being accountable for delivering measurable results within agreed timelines Experience to Deliver on our Mission College degree, valid state driver's license, and reliable transportation.One year of home health or healthcare sales experience.Knowledge of business and fiscal management, governmental regulations, and accreditation standards.Established healthcare contacts with data of achieving referral goals within the market preferred Join VitalCaring Group and experience a company that invests in you every step of the way! #LI-KG1 #LI-KG1
Full Time
6/2/2025
Killeen, TX 76543
(37.3 miles)
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety of commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly responsible for the performance and success of your team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: - POSITION RESPONSIBILITIES: Key Responsibilities:Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.Responsible for coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies and procedures to improve call center productivity continuouslyDrive a culture of accountability, continuous improvement, and personal excellenceDirects workforce management activities and sets performance goals and objectives accordinglyDevelop and maintain strategy on ensuring customer satisfaction on all service interactionProvide team motivation and development to maximize sales opportunitiesResponsible for the overall performance and productivity of direct reportsResponsible for weekly payroll review and submission to ensure correct entriesResponsible for driving the growth of revenue and profit originating from a call centerProven ability to meet performance, efficiency, and quality assurance targetsMonitoring of individual and team results to identify and act on both positive and negative performanceCommunicate key messages effectively to ensure that direct reports are informed of process changesProvide regular feedback to representatives regarding performance wins and areas of opportunityWork with other departments in the organization, such as quality assurance, training, IT, and recruiting.Develop and audit quality assurance strategies to ensure the delivery of world-class serviceDetermining work procedures, preparing work schedules, and expediting workflowResponsible for hiring, coaching and terminating call center employeesBe a subject matter expert on your client's businessManage remote employees as needed.Other duties and responsibilities as assigned CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization.REQUIRED QUALIFICATIONSMinimum of 3-years of total call center experience or 1-year of call center management experienceAssociate's degree or equivalent combination of education and relevant work experienceExceptional interpersonal & communication skillsStrong supervisory experience including staff developmentAdvancedknowledge of Microsoft Office including Outlook, Excel, Word & PowerPointDemonstrated ability to drive sales through the actions of othersSuperior knowledge of call center tools and technology used to manage KPIs and SLAsPossess practical conflict resolution skills (both customer and agent conflict)Proven leader with advanced time management, planning, organizational and multitasking skillsAbility and eagerness to learn new products and systemAbility to work in a professional, fast-paced environmentStrong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targetsClear, concise and practical communication skills (both oral and written)A solution-oriented and positive mindset that openly embraces change and stretches goals.Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues.An ability to hold team members accountable for job performance including adherence, KPI's, and processThe ability to thrive in a fast-paced, ever-changing, and high-pressure environment.PREFERRED QUALIFICATIONS:Military, local, state or federal government experience is a plus.Graduation from an accredited two-year or four-year college or university is a plusExperience managing both remote and on-site reports is a plus COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Full Time
6/6/2025
Hewitt, TX 76643
(0.3 miles)
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What’s in it for you Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.What you’ll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service SupervisorsBuild strong relationships with your customers and elevate your team’s level of achievement in customer satisfactionCollaborate closely with location management team to provide the best customer service and product programsNegotiate customer contract renewals Qualifications What we’re looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst LocationA results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customerSomeone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own roleIndividuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.High School Diploma or GED – bachelor’s degree preferred. Prior customer service experienceAbility problem solve and handle a variety customer service situationsAbility to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills21 years of age Validnon-commercial driver’s license in the state of residenceMust meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Full Time
6/5/2025
Temple, TX 76502
(27.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.• Monitoring receiving, shipping, and selling patterns for assigned store.• Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).Preferred Qualifications• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.• National certified training program (e.g., Wicklander-Zuwalski or Reed training).• Professional accreditation (e.g., APQ, APC) or equivalent experience.• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
6/5/2025
Waco, TX 76710
(6.1 miles)
As a Store Manager Trainee, you’ll train on all aspects of successfully running a store in preparation for running for your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team. Position Type: Full-TimeEstimated Hours: 45 hours per weekStore Manager Trainee Starting Wage: $28.50 per hourEstimated Store Manager Earning Potential Year 1: Up to $90,500 (inclusive of salary and bonus when applicable)*Estimate may vary by location Duties and Responsibilities:Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.• Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer•Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees• Handles customer concerns and ensures an appropriate resolution• Ensures proper store signage is maintained at all times, as well as the quality and freshness of ALDI products • Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates• Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results • Conducts store meetings• Identifies training and development opportunities that will assist direct reports in achieving enhanced performance• Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate• Achieves store payroll and total loss budgets• Manages cash audits in conjunction with their direct leader according to company guidelines• Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position• Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued• Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order• Oversees product merchandising and maintains proper stock levels through appropriate product ordering• Conducts store inventory counts and reconciliations according to company guidelines• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data• Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store• Must be able to perform duties with or without reasonable accommodations. Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI• Ability to work both independently and within a team environment• Ability to provide and lead others to provide prompt and courteous customer service• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports• Ability to interpret and apply company policies and procedures• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments• Ability to evaluate and drive performance of self and others• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses• Ability to operate a cash register efficiently and accurately• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail• Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred• A minimum of 3 years of progressive experience in a retail environment• A combination of education and experience providing equivalent knowledge • Prior management experience preferred Travel: • Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirementsALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Full Time
6/1/2025
Killeen, TX 76542
(44.1 miles)
About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You’ll DoLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer ServiceMeet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goalsCoach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelinesSupport the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standardsSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesOversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)All Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Starts At: $17.25
Full Time
6/2/2025
Killeen, TX 76543
(37.3 miles)
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Join the team and help us grow! Our mission is to create an environmentand culture that empowers our agents and management team to passionately represent our client's brands. We believe happy agents equals happy customers. We believe that excellence is never an accident; it is the result of high intentions, sincere effort, and skillful execution.Candidates for this role should be highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: - POSITION RESPONSIBILITIES: Supervisors are responsible for the day-to-day activity and development of 15-20 agents within a complex call center environment. The supervisor is responsible for ensuring call quality from start to finish and proactively seeks ways to improve the internal processes and sales results. Sales Supervisors conduct regular business meetings with Inside Sales Representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall adherence to corporate policies and procedures.Key Responsibilities:Overall management of 15-20 AgentsManage metrics, performance criteria, policies and procedures to continuously improve call center productivityDirects sales forecasting activities and sets performance goals and objectives accordinglyDevelop and maintain strategy on ensuring customer satisfaction on all sales transactionsProvide team motivation and development to maximize sales opportunitiesResponsible for the overall performance and productivity of direct reportsResponsible for weekly payroll review and submission to ensure correct entriesResponsible for driving the growth of revenue and profit originating from a call centerMeeting performance targets, operating efficiencies, processing improvements, people development and quality assurance.Monitoring of individual, team and call center results to identify and act on both positive and negative performance.Determining work procedures, preparing work schedules, and expediting workflow.Other duties and responsibilities as assigned CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION The ideal candidate for this role would share and understand our high growth objectives. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent our company internally and client facing is a must. The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views. This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives.Associate’s degree and/or relevant work experienceExceptional interpersonal & communication skillsStrong supervisory experience including staff developmentAdvancedknowledge of Microsoft Office including Outlook, Excel, Word & PowerPointDemonstrated ability to drive sales through the actions of othersSuperior knowledge of call center tools and technology used to manage KPIs and SLAsPossess effective conflict resolution skills (both customer and agent conflict)Proven leader with advanced time management, planning, organizational and multi-tasking skillsAbility and eagerness to learn new products and systemAbility to work in a professional fast-paced environment COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.