Job Details
LevelExperiencedJob LocationChips N Ales - WinStar World Casino & Resort - Thackerville, OKPosition TypeFull TimeSalary Range$52,000.00 - $57,000.00 Salary/yearTravel PercentageNoneJob ShiftAnyJob CategoryManagement
Join Our Family
Who says you can't choose your family We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill a management position. Whats in it for you The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day Employee Benefits:Flexible SchedulesFree Management MealsExtensive Management Training ProgramSalaried Managers are Paid Time InAdditionTime and Half If TheyWork AHoliday85% of Management Positions Prompted From Within401(k) MatchingAffordable Health InsuranceAffordable Dental InsuranceAffordable Vision InsuranceEmployee Assistance ProgramEmployee DiscountsPaid Time OffEmployee Recognition ProgramsAnniversary & Birthday ProgramsAward Co. Recognition ProgramsBonusesOUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.#PASSIONISWHATFUELSUS
Position Description
Provides overall leadership manages the employees and activities of the restaurant. Ensures food quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from suppliers, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Embodies TraditionsMission, Vision, and Core ValuesProvides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experienceOversees all aspects of the operationEnsures all revenue and budget numbers are in line, making corrections to adjust to business levels if necessaryMust ensure all areas meet health and safety standards at all timesEnsures that all employee and manager issues are resolved quicklyMaintains proper coverage of staffing in each outlet; monitors payroll, food and beverage cost for both propertiesAddresses all issues related to the above in a timely and professional mannerFollows up daily on any outstanding maintenance issuesEnsures that the venue consistently provide exemplary customer serviceCommunicates regularly with the Vice President of Southern Restaurant Operations the activities of the restaurant and its employees to include written reports of the activities at the owner's requestMonitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilityPlan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costsOrganize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facilityEstimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitionedMonitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgetedInvestigate and resolve complaints regarding food quality, guest service, or facility cleanlinessKeep records required by government agencies regarding sanitation, and food subsidies when appropriateTest cooked food by tasting and smelling it in order to ensure palatability and flavor conformityArrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest controlAssess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairsEstablish minimum standards for employee performance and guest serviceMaintain food and equipment inventories, and keep inventory recordsMonitor employee and guest activities in order to ensure liquor regulations are obeyedOrder and purchase equipment and suppliesPerform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessaryRecord the number, type, and cost of items sold in order to determine which items may be unpopular or less profitableSchedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantitySchedule staff hours and assign dutiesSchedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clientsExplain how various menu items are prepared, describing ingredients and cooking methodsMaintain personal health and sanitation standards (wash hands after using restroom, etc.)Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyMonitor compliance with health and sanitation standards (wash hands after using restroom, etc.)Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyThis position is located within The Chickasaw Nation's Casinos.OTHER DUTIES AND RESPONSIBILITIES:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in personPerforming day-to-day administrative tasks such as maintaining information files and processing paperworkAssist the owner with special projects as neededRecruiting, interviewing, selecting, hiring, promoting and terminating employeesUniforms and/or clothing should always be "on stage clean"Ensure everyone always wears safety/slip resistant shoesEnsure everyone wears a safety belt when lifting objects over 20 lbsCreate and support an environment of "Teamwork" by helping a fellow employee or guest, without a second thoughtSuperior attendance and punctualityAttendance in mandatory meetings, training, workshops, and/or seminarsAdhere to organization policies and proceduresREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):Bachelor's degree preferred but not required with a minimum of three (3) or more years of relevant management experienceKnowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resourcesKnowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfactionPerforming for people or dealing directly with the public. This includes serving guests in restaurants and receiving guestsKnowledge of laws, legal codes, government regulations regarding the food service industryExcellent oral and written communication skillsExpert computer skills, ability to compose and create reports, letters, memos and proceduresMature judgment and professionalism in handling all mattersRequired knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures and terminologyAbility to read and understand information and ideas presented in writingExcellent math skillsExcellent organization and problem solving skillsKnowledge of InfoGenesis softwareWORKING CONDITIONS AND PHYSICAL EFFORT:Standing during most of the shiftReaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushesLifts and carries supplies, tubs, and cases, weighing up to 50 lbsEssential hand/eye coordinationWork is normally performed in a typical interior restaurant work environmentNoise level is moderate to highModerate exposure to cigarette smokeLimited exposure to physical riskModerate physical effort requiredSome travel, overnight stays as needed, rarelyEEOTraditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.WWC123