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Call Center Jobs
Full Time
8/1/2025
El Paso, TX 79936
(16.5 miles)
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, HealthcareLocation: On-site in El Paso, TXHourly Base Pay: $16.91 + $2,700+ in potential bonuses!Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiterEvening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care.Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine.In this role, you’ll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one.Pay and BenefitsAt Maximus, we know that when our team thrives, everyone wins. That’s why our benefits are built to support your health, your finances, and your life. We offer a competitive compensation package designed to support your success, professionally and personally:- Competitive Compensation:- $16.91/hr. base pay + 10% shift differential for evening shifts- $2,700+ in bonus opportunities, including training completion and referrals*- Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved!*Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language.- Must be able to speak and read Spanish fluently- Ability to work within established turnaround times- Must have excellent interpersonal skills and the ability to organize simultaneoustasks- Ability to work as a member of a team- Regular and predictable attendance is required- Must participate and certify in internal CCO training to begin this role.- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.- May be required to work overtime and scheduled holidays.- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.#CCOElPaso#CCOBILaug #CSRroles #maxPriority#BrandEngBilAug #QRelpaso EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.91 Maximum Salary $ 16.91
Full Time
8/1/2025
El Paso, TX 79936
(16.5 miles)
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements Location: On-site in El Paso, TXHourly Base Pay: $15.37 + $2,700+ in potential bonuses!Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiterEvening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.Pay & BenefitsAt Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:- Competitive Compensation:- $15.37/hr. base pay + 10% shift differential for evening shifts- $2,700+ in bonus opportunities, including training completion and referrals*- Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved!*Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently.- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCOElPaso #CSRroles #maxPriority#BrandEngBilAug #QRelpaso EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.37 Maximum Salary $ 15.37
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Full Time
7/26/2025
El Paso, TX 79936
(16.5 miles)
Overview: Physical Therapist “EPPTS has opened so many doors for me – from student to clinician! El Paso PTS and Confluent share my vision of providing patientcentered care using the most up to date resources. I know that there are opportunities to grow as a therapist and as a person, which makes coming to work enjoyable.” - Adrian Llanez, PT, DPT, SCCEEPPTS believes in molding and assisting Physical Therapists to be the best clinician’s in the field. We will assist with board certifications through our collaboration with Evidence in Motion (EIM). We offer competitive pay and annual performance raises using our unique educational reward program. You will find a great work life balance and generous work place benefits that are in the top 5 in the nation. Benefits include tuition reimbursement, unlimited CEU’s through EIM access, APTA membership paid in full, 6 paid holidays, 18 accrued PTO days that increase with years of service, 401K with 4% matching, 40 accrued hours, extended illness days, and FSA and HSA with partial matching. EPPTS has created an environment where employees can thrive personally and professionally. Employees are treated like family and all ideas are welcomed with this teamJob Type: Full-time Salary: $75,000-$92,000/ Year Job Location: East-1891 Lee Trevino, Suite 700 El Paso, Texas 79936Up to $5,000 Sign-on Bonuses available How Confluent Health Supports You: Student loan repayment programFully paid trainings, certifications and education programs through Evidence in Motion (EIM) A focus to create a diverse, equitable, and inclusive workplace culture Comprehensive mentorship and career development Leadership and talent development opportunities Generous Paid Time Off Industry leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Who We Are: EPPTS believes in molding and assisting Physical Therapists to be the best clinician’s in the field.We will assist with board certifications through our collaboration with Evidence in Motion (EIM).* We offer competitive pay and annual performance raises using our unique educational reward program. You will find a great work life balance and generous work place benefits that are in the top 5 in the nation.* Benefits include tuition reimbursement, unlimited CEU’s through EIM access, APTA membership paid in full, 6 paid holidays, 18 accrued PTO days that increase with years of service, 401K with 4% matching, 40 accrued hours, extended illness days, and FSA and HSA with partial matching.EPPTS has created an environment where employees can thrive personally and professionally. Employees are treated like family and all ideas are welcomed with this team. Responsibilities: You’ll achieve success by: Reviewing patients medical history Diagnosing patients by observing their movements and listening to their concerns Developing individualized treatment plans for patients with clear goals and expected outcomesUsing exercises, stretching, equipment, and hands-on manual therapy to manage patients’ pain, increase mobility, and prevent further pain and injury Recording patient progress and modifying the plan of care as needed Qualifications: Qualifications: Physical Therapist Licensure in good standing in insert state CPR and first aid certification required #CH1K
Full Time
8/1/2025
El Paso, TX 79902
(27.3 miles)
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Full Time
8/1/2025
El Paso, TX 79901
(26.8 miles)
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Full Time
8/1/2025
El Paso, TX 79901
(26.8 miles)
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Full Time
8/12/2025
El Paso, TX 79925
(19.8 miles)
Description IntroductionDo you want to be appreciated daily Our nurses are celebrated for being on the front line, empathetic for patients. At Del Sol Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Registered Nurse Progressive Care to join our healthcare family.BenefitsDel Sol Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.At Del Sol Medical Center, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Registered Nurse Progressive Care opportunity.Job Summary and QualificationsPOSITION SUMMARY:To provide professional nursing care to patients utilizing the nursing process. To collaboratewith other members of the health care delivery team including physicians, to deliver quality health care.LICENSURE/CERTIFICATIONSPREFERREDCCRN preferredPALS preferredTNCC preferredREQUIRED (Certifications must be kept current)RN licensure in Texas or compact state.BCLSACLS upon hire or one time grace period of 60 days for staff transitioning from med surge unit to progressive care unit.REQUIRED EDUCATION/EXPERIENCEMinimum College: Associate Degree, Diploma in Nursing, or BSN.PREFERRED EDUCATION, LICENSURE, CERTIFICATION, EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIESReads and writes Basic English with the basic skills necessary to transcribe physician’s orders.Knowledge of body substance isolation.Ability to listen, empathize and respond to patient, family, internal and external partners needs. Acute Care ExperienceSpanishDel Sol Medical Centeris a full service, acute-care hospital in east El Paso, Texas. We have a Level II trauma designation. This facility has 300+ patient beds. Our range of services include emergency care, cardiac care, women’s services, Level III NICU, rehabilitation, a bariatric clinic, and a Minimally Invasive Surgery Center. Del Sol Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder Join a family that cares about every stage in your career! We are interviewing candidates for our Registered Nurse Progressive Care opening. Apply today and a member of our Talent Acquisition team will reach out.We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
8/9/2025
El Paso, TX 79925
(19.8 miles)
Description IntroductionDo you currently have an opportunity to make a real impact with your work With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Del Sol Medical Center have the opportunity to make a real impact. As a(an) Registered Nurse Wound Care you can be a part of change.BenefitsDel Sol Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) Registered Nurse Wound Care. We want your knowledge and expertise!Job Summary and QualificationsAPOSITION SUMMARY:Provide professional nursing care to patients utilizing the nursing process. To collaborate with other members of the healthcare delivery team including physicians, to deliver quality health care with an emphasis in Wound Management for which instruments, equipment and procedures should be used completely. The Registered Nurse provides direct nursing care in accordance with established policies and procedures of Del Sol Medical Center and the Texas Board of Nurse Examiners. In collaboration with the patient, the patient’s family and other members of the Health Care Team, the Registered Nurse assesses, plans, implements, evaluates and coordinates treatment plans for Wound Management Services.REQUIRED LICENSURE/CERTIFICATIONSCurrent RN license in TexasBCLS certifiedREQUIRED EDUCATION/EXPERIENCEAssociates degree or Bachelors in Nursing- RequiredPREFERRED EDUCATION, LICENSURE, CERTIFICATION, EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIESBSN1-3 years Medical/Surgical experienceWOCN or WCC within 3 years of employment as a Wound Care NurseSKILLS, KNOWLEDGE, AND ABILITIESRead and writes basic English with the basic skills necessary to transfer physician’s orders.Ability to move in excess of 100 pounds, with assistance from other staff.Knowledge of body substance isolation.Ability to listen, empathize and respond to patient, family internal and external partners needs.Del Sol Medical Centeris a full service, acute-care hospital in east El Paso, Texas. We have a Level II trauma designation. This facility has 300+ patient beds. Our range of services include emergency care, cardiac care, women’s services, Level III NICU, rehabilitation, a bariatric clinic, and a Minimally Invasive Surgery Center. Del Sol Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Registered Nurse Wound Care opening. Submit your application today and help advance the practice of nursing.We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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