Job Details
LevelExperiencedJob LocationNYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OKPosition TypeFull TimeJob ShiftAnyJob CategoryRestaurant - Food Service
Join Our Family
Who says you can't choose your family We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day Employee Benefits:Now Offering Daily Pay401(k) MatchingHealth InsuranceDental InsuranceVision InsuranceEmployee Assistance ProgramEmployee DiscountPaid Time OffEmployee Recognition ProgramsAnniversary & Birthday ProgramsAward Co.OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.#PASSIONISWHATFUELSUS
Position Description
Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Embodies Tradition's Mission, Vision, and Core ValuesCommunicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners requestSets PACE & TONE for the shift. Motivates staff to achieve resultsRecognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluationMaintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency highProvides motivation to team through active learning. Develops a strong teamwork environmentConducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergyBuilds rapport with all team members through active listening and problem solving skillsHolds self to a higher standard, being a role model at all timesMonitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilityPlan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costsOrganize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facilityEstimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitionedMonitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgetedInvestigate and resolve complaints regarding food quality, guest service, or facility cleanlinessKeep records required by government agencies regarding sanitation, and food subsidies when appropriateTest cooked food by tasting and smelling it in order to ensure palatability and flavor conformityArrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest controlSchedule and or monitor hours and assign duties based on business, events and specialsResponsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice.Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairsEstablish minimum standards for employee performance and guest serviceGreet guests, escort them to their seats, and present them with menus and wine listsMaintain food and equipment inventories, and keep inventory recordsMonitor employee and guest activities in order to ensure liquor regulations are obeyedOrder and purchase equipment and suppliesPerform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessaryRecord the number, type, and cost of items sold in order to determine which items may be unpopular or less profitableSchedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantitySchedule staff hours and assign dutiesSchedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clientsTake dining reservationsExplain how various menu items are prepared, describing ingredients and cooking methodsMaintain personal health and sanitation standards (wash hands when using restroom, etc.)Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyAddress all employee issues immediately in accordance with policyThis position is located within The Chickasaw Nation's Casinos.OTHER DUTIES AND RESPONSIBILITIES:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in personPerforming day-to-day administrative tasks such as maintaining information files and processing paperworkAssist the owner with special projects as neededRecruiting, interviewing, selecting, hiring, promoting, and terminating employeesUniforms and/or clothing should always be on stage cleanEnsure everyone always wear safety/slip resistant shoesEnsure everyone wears a safety belt when lifting objects over 20lbsCreate and support an environment of Teamwork by helping a fellow employee or guest, without a second thoughtSuperior attendance and punctualityAttendance in mandatory meetings, training, workshops, and/or seminarsAdhere to organization policies and proceduresREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):Must be 21 years of age or olderExcellent oral and written communication skillsExpert computer skills, ability to compose and create reports, letters, memos, and proceduresMature judgment and professionalism in handling all mattersRequired knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminologyAbility to read and understand information and ideas presented in writingExcellent math skillsOrganization and problem-solving skillsMust possess or be able to obtain an Oklahoma Liquor LicenseWORKING CONDITIONS AND PHYSICAL EFFORT:Reaches, bends, stoops, lifts, carries and pushesLifts and carries supplies, and cases, weighing up to 20 lbsEssential hand/eye coordinationWork is normally performed in a typical interior restaurant/bar/casino work environmentNoise level is moderate to highModerate or high exposure to cigarette smoke when on propertyLimited exposure to physical riskModerate physical effort requiresEEOTraditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.NYC123