At Houston Methodist, the Director Quality & Outcomes position is responsible for the leadership and strategic direction, oversight, and coordination of quality functions that may include but are not limited to patient safety, clinical outcomes, risk management, infection control, performance improvement, quality issues, external reporting, and regulatory compliance. This position regularly collaborates with medical staff, hospital leadership, and outside agents to collect and analyze hospital data, implement strategies and manage outcomes to provide cost effective, quality safe healthcare delivery. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONSDirects, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.Communicates effectively with all levels of staff, physicians, and external groups including regulators, payors, and accrediting bodies.SERVICE ESSENTIAL FUNCTIONSOversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.Leads entity-wide effort to educate organization regarding performance improvement philosophy, methodology, tools, techniques and emerging trends. Provides organizational leadership in clinical process improvement. Supports departmental quality resources as entity expert and partner along with supporting system-wide strategic plan.Facilitates summary reports of key performance improvement/patient safety activities, actions, outcomes and trends for appropriate committees.Collaborates with senior management to develop and analyze meaningful outcomes reporting to improve and innovate care delivery. Utilizes benchmarking data and best practices to partner in the delivery of high quality and cost effective patient care which is in concert with the philosophy of the organization.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Develops and continuously oversees the entity-wide performance improvement/patient safety program to optimize program effectiveness, goal achievements, contemporary state of the art practices, and regulatory compliance.Oversees leadership of RCA, FMEA, and other complex problem-solving groups and with monitoring the follow up and action plans.FINANCE ESSENTIAL FUNCTIONSDevelops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Collaborates with stakeholders on performance improvement activities that effectively reduce exposure to pay for performance penalties.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis. Conducts conversations with staff on their development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONMaster's or higher degree in a related field Bachelor's or master's degree in nursing strongly preferredWORK EXPERIENCEFive years of management experience in a healthcare environment; for internals, three years management experience in healthcare with HM performance that demonstrates leadership responsibilityTwo years of experience in hospital Quality/Performance Improvement with demonstrated experience in understanding and executing performance improvement concepts and activities and regulatory surveys preparation LICENSES AND CERTIFICATIONS - REQUIREDCPHQ - Certified Professional in Healthcare Quality (NAHQ) ORCPPS - Certified Professional in Patient Safety (CBPPS) ORHACP - Healthcare Accreditation Certification Program (CIHQ) OROther nationally recognized certification in quality, patient safety, regulatory, risk, or related area LICENSES AND CERTIFICATIONS - PREFERREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or securityDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesExtensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changesDemonstrates highly effective communication skills-strong written communications and platform presentation abilitiesAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceCapable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadershipAbility to work under pressure and balance many competing priorities; highly responsive and solution/action orientedProficiency in spreadsheet, word processing, and presentation softwareMaintains a positive and supportive attitude and demeanorProfessional handling of exposure to confidential/sensitive informationAdvanced knowledge of the performance improvement philosophy, methodology, tools and techniquesAbility to manage and manipulate large scale longitudinal data sets covering multiple populationsSkill in use of clinical and operational outcomes and comparative performance benchmark databasesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.Houston Methodist is an Equal Opportunity Employer.

Caring for Mental Well-BeingProviding our Airmen with proper healthcare doesn’t stop once they leave the doctor’s office. Primarily responsible for dispensing prescribed medications and helping patients understand proper usage and side effects, Pharmacists are an integral part of patient care. These medication experts help maximize positive health outcomes and improve the quality of their patients’ lives through patient counseling and careful quality control.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationA current unrestricted licenseA doctoral degree (Ph.D. or Psy.D.) in clinical psychology or counseling psychologyCompletion of a clinical internshipPossible additional requirements for specialties QualificationsKnowledge of psychological theories, principles and techniques is mandatory.Clinical internshipValid unrestricted state-issued license to practice clinical or counseling psychologyCompletion of Officer Training School courseMust be between the ages of 18 and have not reached your 42ndbirthday

At Houston Methodist, the Physician Assistant (PA) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures. PEOPLE ESSENTIAL FUNCTIONSDemonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.SERVICE ESSENTIAL FUNCTIONSCoordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.Collaborates quality health care with inter-professional team members to manage/coordinate patient care.Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.FINANCE ESSENTIAL FUNCTIONSPerforms accurate and timely documentation in medical records, including diagnosis and CPT coding.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.GROWTH/INNOVATION ESSENTIAL FUNCTIONSFosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degreeGraduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)WORK EXPERIENCEOne year of clinical experience LICENSES AND CERTIFICATIONS - REQUIREDPA - Physician Assistant - State Licensure -- by the Texas Board of Physician Assistants ANDHealth Services\PA-C - Physician Assistant (NCCPA) ANDDEA - Narcotics License (DEA) within 6 months ANDBLS - Basic Life Support (AHA) ANDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesUse of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians AssistantsAccepts accountability for outcomes in healthcareUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careStrong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentsAbility to exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient time management skillsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Director Laboratory Services position is responsible for strategic planning and ensuring department operations provide the delivery of quality laboratory services in an efficient and effective manner meeting the needs of patients and attending clinical staff. This position utilizes clinical and management knowledge to advance the laboratory profession and works in collaboration with the Medical Director of Laboratory to optimize team leadership and accomplish goals. The Director Laboratory Services position also fulfills the duties of Clinical Laboratory Improvement Amendments (CLIA) General Supervisor when required. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/ regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONSDirects, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/ commendations to achieve desired outcomes.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.Works in conjunction with other laboratory leaders across the system to enhance and standardize laboratory processes organization wide.SERVICE ESSENTIAL FUNCTIONSOversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Ensures that the laboratory meets quality standards of government, accreditation and regulatory agencies and that business practices comply with federal and state law. Reviews monthly reports, addresses variances, and ensures corrective action plans are implemented with sustainable results.FINANCE ESSENTIAL FUNCTIONSDevelops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Utilizes and organizes financial data from multiple sources, identifying trends from financial data; investigates and ensures variances are corrected.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan on an on-going basis. Conducts conversations with staff on their development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institutionMaster's degree preferredWORK EXPERIENCEFive years of management experience in a healthcare environment; for internals, three years management experience in healthcare with HM performance that demonstrates leadership responsibility LICENSES AND CERTIFICATIONS - REQUIREDMust have one of the following required certifications: • Certified as a Medical Technologist, Medical Laboratory Scientist, Histotechnologist (HTL), or categorical certification by Board of Certification (ASCP) • Certified as a Medical Technologist by American Medical Technologists (AMT) • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) • Clinical microbiology registry from American Society for Microbiology, RM(AAM) • Certified Histocompatibility Technologist (CHT) by the American Board of Histocompatibility and Immunogenetics (ABHI) • Equivalent certification to the above based on educational requirements and examination KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or securityDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesExtensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changesDemonstrates highly effective communication skills-strong written communications and platform presentation abilitiesAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceCapable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadershipAbility to work under pressure and balance many competing priorities; highly responsive and solution/action orientedProficiency in spreadsheet, word processing, and presentation softwareMaintains a positive and supportive attitude and demeanorProfessional handling of exposure to confidential/sensitive informationKnowledge of managerial principles, process and proceduresKnowledge of relevant computer systems and data resourcesSkill in planning, organizing and delegating functional activitiesSkill in coaching, counseling and developing the functional and managerial skills of othersAbility to lead strategic planning for the laboratoryIn depth knowledge of laboratory techniques, operations and proceduresDemonstrates critical thinking skills by devising and applying innovative solutionsAbility to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at handProbes for and provides information to clarify solutionsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.Houston Methodist is an Equal Opportunity Employer.

PREVENTING ENVIRONMENTAL HARMWe go to extraordinary measures to protect our Airmen from environmental hazards and infractions. Applying engineering and scientific principles, Bioenvironmental Engineers identify and evaluate potential dangers and develop programs to prevent illness and injury. With an emphasis on discovering problems before they occur, these specialists ensure the health and safety of Airmen and their families in environments all over the world.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor of Science in engineering from an ABET-accredited institutionQualificationsCompletion of qualifying Bioenvironmental Engineering courseMinimum of 24 months of experience in bioenvironmental engineering assignmentsCompletion of Officer Training School courseMust be between the ages of 18 and have not reached your 42ndbirthday

At Houston Methodist, the Staff Registered Nurse (RN) position is responsible for functioning at the Competent to Proficient stage of Benner's model of clinical practice. The Staff RN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, clinical triage, patient education, and maintenance of medical records. The Staff RN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate, and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes, during and after care. The Staff RN position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures, and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position uses leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care clinical team. with progressive responsibility including but not limited to serving as preceptor to new employees and contributing to initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONSUses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.Contributes to teamwork by awareness of patient flow, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to the interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.Implements staff education specific to patient populations and department processes, coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSFollows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources, coordinating with the interprofessional team to facilitate a holistic and goal-oriented approach to care across the continuum that meets the patient's physical, psychosocial, and spiritual needs.Monitor and effectively manage the electronic health record for incoming and outgoing electronic communication, that includes but not limited to patient medical advice requests and refill requests, that directly impact patient care plans.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows the standards related to the nursing process, regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.Improves quality and safety scores, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.Operates all required equipment and machinery accurately and safely, prepares, assembles, and sterilizes instruments and supplies according to parameters of sterilization in accordance with The Department of Health, TJC, OSHA, CDC, AAMI and AORN standards. Maintains appropriate records, and monitors quality control and infection control standards. Provides asset management and support of surgical instruments and trays belonging to or consigned to the facility.Prepare equipment and assist the provider during treatment, examination and testing of patients. Ensure exam rooms are stocked, neat and orderly. Clean, sterilize and test medical equipment.FINANCE ESSENTIAL FUNCTIONSDisplays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into department resource utilization including capital and operational budget needs.Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications.Maintain storage of patient products in a neat and orderly fashion, work to maximize theeffectiveness of the clinical spaces, and support inventory management for clinical materials by maintaing accurate inventory through routine reconciliation. GROWTH/INNOVATION ESSENTIAL FUNCTIONSChampions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Identifies and presents areas for innovation, efficiency and improvement in patient care or department operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and department activities. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate from an accredited School of NursingWORK EXPERIENCEOne year of nursing experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Director Finance position is responsible for directing the financial operations and financial planning of assigned entity and ensures the smooth running of the hospital's finances through effective oversight of internal controls, reporting, policy implementation and improving financial processes. This position may also direct the accounts payable function which includes directing the execution and tracking of accounts payable to ensure timely and accurate payment of invoices in accordance with company policies and procedures. The Director Finance position seeks out opportunities for ongoing automation and efficiency and interfaces with all levels across the organization and with external vendors to ensure efficient and effective service delivery.The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/ regulatory/government regulations. PEOPLE ESSENTIAL FUNCTIONSDirects, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.Partners effectively with internal and external parties to ensure cost effective and efficient financials and payables processes.SERVICE ESSENTIAL FUNCTIONSOversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.Directs the preparation of financial statements, financial reports, special analyses and information reports. Ensures accuracy.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Ensures adherence to internal control policies and procedures. Supports internal and external audits. Partners across Houston Methodist to support cost-effective, efficient and value added financial operations.Designs, documents and implements procedures to ensure quality payable processing.FINANCE ESSENTIAL FUNCTIONSDevelops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Acts as a critical resource in the development and monitoring of annual operating budget and ensures effective compliance.Coordinates monthly and year-end processing and vendor 1099 and other required regulatory reporting.Observes expense variances accounts, departments and service lines to identify errors or opportunities for cost reduction. Provides decision making support related to resource allocation for departments and executives using labor productivity, overtime, and contract labor data.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP.Participates in workgroups to enhance the financial processes and software systems that support strategic goals of Houston Methodist.Analyzes and assesses present and future needs, trends, challenges and opportunities related to hospital operations. Makes recommendations to executive leadership. Proactively leads the Finance division by interpreting results and trends and taking a proactive role in solution development.Actively supports the analysis of growth opportunities including business case formulation and providing input on key assumptions utilized in forecasting and proforma development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree in accounting, Business, Finance or related field Master's degree preferredWORK EXPERIENCEFive years of progressively responsible experience in finance, of which two years must have been in a people management role. May consider Houston Methodist employee with five years of progressively responsible experience in applicable field, at least two of which must have been in a role that demonstrates progressive leadership responsibility. LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDAccredited Payables Specials (APS) ORAccredited Payable Manager (APM) ORCertified Financial Accountant (CFA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or securityDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesExtensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changesDemonstrates highly effective communication skills-strong written communications and platform presentation abilitiesAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceCapable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadershipAbility to work under pressure and balance many competing priorities; highly responsive and solution/action orientedProficiency in spreadsheet, word processing, and presentation softwareMaintains a positive and supportive attitude and demeanorProfessional handling of exposure to confidential/sensitive informationAdvanced knowledge and skills in Microsoft office productsStrong knowledge of internal controls related to accounts payable and general ledger accountingStrong knowledge of generally accepted accounting principlesStrong knowledge of accounting processesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Sr Staff Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Sr Staff RN position provides professional direct patient nursing care to a diverse patient population, which may include patients with varied and complex needs, and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Sr Staff RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSIdentifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for new employee preceptorships.Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSRole models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates, and communicates plan of care, including discharge/disposition, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports department practices and guidelines.Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge/disposition. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other department demands. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Champions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher from an accredited school of nursing OR Associate's degree from an accredited school of nursing with an additional two years of nursing experience (in addition to the minimum experience requirements listed below)WORK EXPERIENCEThree years of nursing experienceOne year in specialty preferred LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.