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Full Time
4/5/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed. Additional Responsibilities Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.A thorough understanding of the SERVPRO® Operating System.A thorough understanding of SERVPRO® Stages of Development.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand. Education College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment (Testing and renewal fees not reimbursed by SERVPRO®).Successful passing grade of company provided IICRC, WRT, and ASD testing is also acceptable. Working Conditions Must be physically able to travel independently.Up to 50 percent travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed by Division Director or Field Consulting Manager.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/30/2025
Smyrna, TN 37167
(36.5 miles)
Description Full Time Radiology Technologist in the Operating RoomMonday-Thursday 6:30a-5p$15,000 Sign-On Bonuses available for qualified candidates!Our teams are a committed, caring group of colleagues. Do you want to work as a Radiology Technologist where your passion for creating positive patient interactions is valued If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!BenefitsTriStar StoneCrest Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Job Summary and QualificationsAs a Radiology Technologist in the Medical Imaging Department, you will play a critical role in providing high-quality imaging services to patients, ensuring their safety and comfort throughout the procedure. Your role will involve performing diagnostic imaging procedures, maintaining accurate documentation, assisting the radiologist, and contributing to the overall efficiency of the department. You will be expected to maintain a high standard of care, ensure radiation safety, and participate in department improvement initiatives. This position involves working with cutting-edge technology and requires compliance with safety protocols, including handling hazardous medications as defined by hospital policy.What You Will Do In This Role:Perform high-quality imaging procedures on patients, ensuring excellent patient care.Assist in transporting patients to and from the imaging department as needed.Support the radiologist during imaging procedures as required.Ensure patient safety and radiation safety throughout all procedures.Maintain accurate records, logs, and documentation in the department.Manage and maintain department supplies and inventory in a cost-effective manner.Participate in the department’s Performance Improvement (PI) plan.Demonstrate knowledge of human growth and development, assessment, and care appropriate to the age of the patients served.Collaborate as a team player within the imaging department and the hospital.Handle hazardous medications in compliance with hospital policies regarding hazardous or antineoplastic drugs, following all endorsed risk mitigation strategies.Operate Synapse (PACS), TeleRadiology systems, Meditech, and CD burners effectively.What qualifications you will need:Graduation from an accredited school of radiologic technology.Current registration with ARRT or Registry Eligible.1 year of post-graduate experience preferred.If not registered, must obtain ARRT registration within 12 months of hire; otherwise, employment will be terminated.New graduates will have 12 months to become registered.Basic Life Support (BLS) certification is required upon hire.Past experience working in the OR strongly preferred.TriStar StoneCrest proudly serves Rutherford County, Tennessee. Our 100 bed hospital offers complete medical care for adults and children. This includes emergency, surgical, and many other services. Our medical staff of about 500 physicians includes more than 45 specialties. Many physicians have offices on the hospital campus. Our staff is committed to providing quality patient care. We offer compassion and comfort in our modern facility."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Radiology Technologist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
4/9/2025
Nashville, TN 37211
(27.8 miles)
Description Radiology Tech PRNShift: PRN (As Needed), Weekends, Varied 10+ Hour ShiftsDo you want to join an organization that invests in you as a Radiology Tech At TriStar Southern Hills Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsTriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.Free counseling services and resources for emotional, physical, and financial wellbeing.401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).Employee Stock Purchase Plan with 10% off HCA Healthcare stock.Family support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder, and pet care, home and auto repair, event planning, and more.Consumer discounts through Abenity and Consumer Discounts.Retirement readiness, rollover assistance services, and preferred banking partnerships.Education assistance (tuition, student loan, certification support, dependent scholarships).Colleague recognition program.Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.[Learn more about Employee Benefits](link to benefits page, if available)Note: Eligibility for benefits may vary by location.You contribute to our success. Every role has an impact on our patients’ lives, and you have the opportunity to make a difference. We are looking for a dedicated Radiology Technologist like you to be a part of our team.Job Summary and QualificationsThe Radiologic Technologist performs diagnostic imaging exams, providing the highest level of customer service and image quality.What you will do in this role:You will demonstrate the knowledge and skills necessary to provide appropriate care for patient populations served in their department.You will demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s requirements relative to their age-specific needs.You will assess patients'/families' ability to learn and incorporate teaching.You will deliver compassionate, holistic care while supporting the rights and dignity of all patients.You will demonstrate knowledge of equipment and procedures for the radiological department.What qualifications you will need:Must be a graduate of a 24-month Radiological Technology Program.Basic Life Support (BLS) certification, current.ARRT registered.One year of experience preferred, but new grads are encouraged to apply.Serving our community for the past 40 years, TriStar Southern Hills has been a leader for a wide range of healthcare services. These include emergency services, cardiology, orthopedics, and rehabilitation. TriStar Southern Hills is an Accredited Chest Pain Center with PCI and a Primary Stroke Center. There are more than 300 board-certified physicians representing more than 20 specialties. Many have offices located on our campus.HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people." - Dr. Thomas Frist, Sr., HCA Healthcare Co-FounderWe are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Radiology Technologist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 1
Full Time
4/23/2025
Franklin, TN 37068
(43.7 miles)
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you’ll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners.We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians! What You’ll Do:As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will: Teach music lessons to students of varying ages and skill levels.Build positive relationships with students and parents through regular communication, goal-setting, and progress updates.Partner with store teams to schedule lessons and encourage student retention.Share your musical expertise to inspire students and foster their growth.Minimum Requirements: Bachelor’s Degree in Music Education, Music Performance, or equivalent experience.2 years of music teaching experience. Preferred Qualifications: Advanced degrees (Master’s or Doctoral) in Music.Professional teaching memberships or certifications.8+ years of teaching experience, especially with multiple instruments (banjo, baritone, bass clarinet, bass guitar, bassoon, cello, clarinet, flute, French horn, guitar, mandolin, oboe, percussion, piano, piccolo, saxophone, string bass, trombone, trumpet, tuba, ukulele, viola, violin, and voice). About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Why Music & Arts Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Additional Information: Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email
Full Time
4/9/2025
Nashville, TN 37201
(22.5 miles)
Key Autism Services is hiring BCBAs across multiple states. (States and regions below)Are you a passionate BCBA eager to make a meaningful impact At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed.Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today!$80,000-$115,000+ inclusive of achievable bonus potential!______________________________________________________________________Alabama - Home based in the greater Birmingham, Huntsville, Mobile and Montgomery regionsColorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region.Colorado Clinic based: Centennial, COGeorgia - Home based in and around the greater Atlanta region (including below regions)Georgia Clinic based: Atlanta, Cartersville, Conyers, Cumming, Douglasville, Honey Creek, Kennesaw, Lawrenceville, Lilburn, Lithia Springs, Peachtree City, Riverdale and StockbridgeIllinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos HeightsMassachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MANorth Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-SalemNC Center based: Chapel Hill, Greenville, Raleigh and Winston-SalemTennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions______________________________________________________________________What we offer full time BCBAs:Competitive salary commensurate with experiencePerformance Incentives (Monthly bonus potential that is designed to be PAID)Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsoredGenerous 401k Retirement Plan - 100% match25 Paid Days off (increases after 3 years), plus extra WFH days!Flexible hours!Home-based BCBAs can create their own schedule - no weekends requiredCenter-based BCBAs enjoy no nights or weekendsMinimized Drive Times: location-based client matching to minimize drive-time and maximize quality careReimbursement for External CEUs up to $750 per yearOngoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training TeamMentoring Programstart your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environmentLeadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growthReferral Bonuses - get paid to refer your friends!Tuition discounts with university partnersReimbursement for session related materials and equipmentRelocation assistance within the states KAS servesVirtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan developmentRequirements:Must have a current BCBA Certification and LABA (if applicable by state)Master's Degree in ABA or related field (Psychology, Education, Special Education)Obtain and maintain Safety Care Specialist statusPersonal means of transportation with a reliable vehiclePrevious ABA ExperienceMust be comfortable working with families and providing in-home servicesBoard Certified Behavior Analyst (BCBA) Job Responsibilities:As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress.Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential!Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.Check out our virtual center tours along with more opportunities!https://www.keyautismservices.com/careers/
Full Time
4/22/2025
Nashville, TN 37205
(27.3 miles)
Details New: Student Loan Assistance Available!Neurology UnitFull Time, Nights (3) 12 Hour ShiftsAscension Saint Thomas WestNashville, TNWhy Neurology at Ascension Saint Thomas Hospital West Our Neurology Unit comprises two wings with 38-beds focused on caring for the adult population with acute strokes, seizures, brain and spinal tumors and many other diagnoses including psychosocial/behavioral health. If you have empathy, compassion, enjoy learning new things daily and want to work in an environment where your peers become friends, come join our largest Med Surg team at Saint Thomas West!Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.Responsibilities Coordinate unit staffing and provide leadership while ensuring implementation of clinical objectives and quality patient care in assigned area.Assign, direct, educate and monitor nursing and support staff during assigned shift. Contribute to or perform performance evaluations of staff.Assess daily patient care needs and develop and distribute patient care assignments, ensuring that population appropriate patient care is given.Evaluate the effectiveness of patient care and identify any issues that affect desired patient outcomes.Respond to complaints about patient care and manage through established channels.May provide input for hiring, training, directing, development and evaluating of staff.Requirements Licensure / Certification / Registration:BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Registered Nurse credentialed from the Tennessee Board of Nursing obtained prior to hire date or job transfer date required.Education:Required professional licensure/certification AND 1 year of cumulative job specific experience required.Additional Preferences No additional preferences.Why Join Our Team Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, consisting of a network of hospitals, affiliated joint ventures, medical practices, clinics and specialty facilities.Ascension is a leading non-profit, faith-based national health system made up of thousands of associates delivering compassionate, personalized care across hospitals, clinics and senior living communities.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement. You will Lead the design, development, and implementation of a comprehensive quality engineering competency for the organization.Standardize testing methodologies, automation frameworks, test data management, and governance processes across the organization.Overseeing all aspects of quality assurance, ensuring that testing activities adhere to established standards, procedures, and methodologies.Identify, assess, and prioritize risks and develop mitigation strategies to address them.Collaborate with cross-functional teams to ensure quality engineering practices are integrated into all stages of the software development lifecycle.Define and track key performance indicators to measure the effectiveness of testing efforts and provide regular updates to stakeholders.Leading and managing the team, including hiring, training, mentoring, and performance evaluation of team members.Stay current with industry trends and best practices in quality engineering and incorporate them into the organization's processes.Drive continuous improvement initiatives to enhance the quality and efficiency of our engineering practices.Establish processes for defect tracking, reporting, and resolution.Facilitate knowledge sharing and best practice awareness across the organization to promote a culture of learning and continuous improvement. You have Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.Minimum of 10 years of experience in quality engineering, with a focus on testing, automation, test data management, and governance.Proven experience in leading the implementation of quality engineering competencies.Strong understanding of software development methodologies and quality assurance processes.Excellent leadership, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Strong analytical and problem-solving skills.Experience with modern testing tools and frameworks. Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/22/2025
Nashville, TN 37205
(27.3 miles)
Details New: Student Loan Assistance Available!Ortho/Observation UnitFull Time, Nights (3) 12-Hour Shifts (7P-7A)Ascension Saint Thomas WestNashville, TNWhy Orthopedics at Ascension Saint Thomas Hospital West Our Orthopedics team is serving patients with a variety of diagnoses including knee arthroplasty, ankle arthrodesis, hip fractures and hand/elbow repair in a dedicated 23-bed unit. Come join the Ortho family that prides itself on being fast paced while maintaining an inclusive team culture within an open door, transparent environment.Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.Responsibilities Coordinate unit staffing and provide leadership while ensuring implementation of clinical objectives and quality patient care in assigned area.Assign, direct, educate and monitor nursing and support staff during assigned shift. Contribute to or perform performance evaluations of staff.Assess daily patient care needs and develop and distribute patient care assignments, ensuring that population appropriate patient care is given.Evaluate the effectiveness of patient care and identify any issues that affect desired patient outcomes.Respond to complaints about patient care and manage through established channels.May provide input for hiring, training, directing, development and evaluating of staff.Requirements Licensure / Certification / Registration:BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Registered Nurse credentialed from the Tennessee Board of Nursing obtained prior to hire date or job transfer date required.Education:Required professional licensure/certification AND 1 year of cumulative job specific experience required.Additional Preferences No additional preferences.Why Join Our Team Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, consisting of a network of hospitals, affiliated joint ventures, medical practices, clinics and specialty facilities.Ascension is a leading non-profit, faith-based national health system made up of thousands of associates delivering compassionate, personalized care across hospitals, clinics and senior living communities.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Software Engineering is responsible for delivering software solutions in an Agile Scrum framework for strategic initiatives while also utilizing Kanban for keep-the-lights-on efforts. This role involves overseeing the software development lifecycle, ensuring timely delivery of high-quality software, and managing a team of software engineers. The ideal candidate will have experience leading software engineering efforts in a cloud environment, preferably AWS. You will Lead the software engineering team in the design, development, and implementation of software solutions, including integrationsPartner with enterprise, solution, integration, and application architecture teams to ensure a cohesive design and implementation that supports SERVPRO's drive to become a best-of-class integrator allowing freedom within a frameworkOversee the Agile Scrum framework for strategic initiatives, ensuring effective sprint planning, execution, and retrospectivesUtilize Kanban for managing keep-the-lights-on efforts, ensuring continuous delivery and maintenance of existing systems through metric driven resultsCollaborate with cross-functional teams to define project scope and timelinesManage near-shore resources to optimize project delivery and cost efficiencyEnsure adherence to best practices in software development, including code reviews, testing, and documentationMentor and coach junior team members, fostering a culture of continuous improvement and innovationCommunicate project objectives, risks, and success criteria to stakeholdersManage multiple projects and deliverables simultaneously, ensuring alignment with business goalsManage nearshore and offshore resources to optimize project delivery and cost efficiency You have Minimum of 10 years of experience leading software engineering teamsProven experience in software development and engineering leadershipStrong understanding of Agile Scrum and Kanban methodologiesExcellent communication and interpersonal skillsAbility to manage and prioritize multiple projects in a fast-paced environmentExperience with software development tools and technologiesExperience leading software engineering efforts in a cloud environment, preferably AWS, including CI/CD pipeline automationProficiency in .NET technologies and building solutions in a microservices frameworkExperience with event-driven architecture and leveraging AWS technologies to scale Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/22/2025
Murfreesboro, TN 37129
(42.8 miles)
Details Department:Emergency Department (ED)Schedule:Full Time, NightsHospital:Ascension Saint Thomas RutherfordLocation:Murfreesboro, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.Responsibilities Coordinate unit staffing and provide leadership while ensuring implementation of clinicalobjectives and quality patient care for one or more assigned nursing specialty areas:Cardiovascular/Cath Lab, Surgical Services, Emergency/Triage, Endoscopy, Adult or Pediatric/NeonatalCritical Care, Labor & Delivery/Women & Family.Responsibilities:Assign, direct, educate and monitor nursing and support associates during assigned shifts.Meet with staff and exercise independent judgment to plan the shifts, services, and patient care.Assess daily patient care needs and develop and distribute patient care assignments, ensuring that population appropriate patient care is given and is accountable for maintaining productivity standards and justify variances to unit manager or designee.Respond to complaints about patient care and manage through established channels.Facilitate availability of adequate material, resources and supplies.Set priorities appropriate to daily patient/physician dynamics.Provide input into hiring, training, directing, development and evaluation of staff.Requirements Advanced Life Support obtained prior to hire date or job transfer date required. American Heart Association or American Red Cross accepted.BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Pediatric Advanced Life Support obtained prior to hire date or job transfer date required. American Heart Association or American Red Cross accepted.Registered Nurse credentialed from the Tennessee Board of Nursing obtained prior to hire date or job transfer date required.Education:Required professional licensure/certification AND 1 year of cumulative job specific experiencerequired.Why Join Our Team Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, consisting of a network of hospitals, affiliated joint ventures, medical practices, clinics and specialty facilities.Ascension is a leading non-profit, faith-based national health system made up of thousands of associates delivering compassionate, personalized care across hospitals, clinics and senior living communities.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/22/2025
Murfreesboro, TN 37129
(42.8 miles)
Details Sign-on Bonus:Up to $20,000.00Department: Clinical Decision Unit (CDU)Schedule: Full-time, NightsHospital: Ascension Saint Thomas RutherfordLocation:Murfreesboro, TNNEW-Student Loan Assistance Available6 West is a 36 bed unit with 8 dedicated Observation rooms for recovering patients with outpatient TR bands, blood transfusions, and other patients that are receiving tests/treatment as an observation patient. These patients are either discharged from this unit or if they need to be admitted then they are transferred to an inpatient unit.Other patient populations in these beds are:Cardiac ArrhythmiasChest PainPost Cardiac CatheterizationHeart FailureTIA/Stroke rule outHemodialysisHydronephrosisNephrolithiasisBlood TransfusionsBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.Responsibilities Provide direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization.Implement and monitor patient care plans. Monitor, record and communicate patient condition as appropriate.Serve as a primary coordinator of all disciplines for well-coordinated patient care.Note and carry out physician and nursing orders.Assess and coordinate patient's discharge planning needs with members of the healthcare team.Requirements Licensure / Certification / Registration:BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.One or more of the following required:Licensed Registered Nurse credentialed from the Tennessee Board of Nursing OR current home state license for multi-state license recognition "Compact State" obtained prior to hire date or job transfer date.Education:Diploma from an accredited school/college of nursing OR Required professional licensure at time ofhire.Additional Preferences Additional Requirements:ACLSWhy Join Our Team Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, consisting of a network of hospitals, affiliated joint ventures, medical practices, clinics and specialty facilities.Ascension is a leading non-profit, faith-based national health system made up of thousands of associates delivering compassionate, personalized care across hospitals, clinics and senior living communities.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Data Platforms is responsible for leading the teams that develop and maintain SERVPRO's data pipelines, data warehouse, data lake house, and data sets for AI and machine learning. This role works closely with executive leaders to align data initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. The Director of Data Platforms drives best practices and leads the design, deployment, and evolution of data pipelines and structured or semi-structured data sets to support business intelligence (BI) visualizations, and machine learning/artificial intelligence (ML/AI) tools. This individual brings deep experience in data engineering, data architecture, and data governance, as well as strong leadership and organizational competencies. The Director of Data Platforms excels at complex problem recognition, data solutions, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the evolution and delivery of data technologies in the SERVPRO system. You will Partner with executive and technology leadership to develop a comprehensive strategy for data platforms, ensuring alignment of business strategies and goals to data tools and capabilities.Lead the team to design and deliver a new platform for data solutions in the SERVPRO system, guiding all phases of the project from requirements through design to implementation and support.Provide strategic direction and guidance on data tooling and techniques for delivering data into the SERVPRO data platform.Foster a culture of continuous learning to encourage and develop data management, data architecture, and data governance competencies in high-potential and influential engineering resources.Participate in data governance and data development working groups with cross functional leaders and subject matter experts.Drive innovation and adoption of new data solutions and capabilities in diverse problem and business domains.Establish foundational practices for utilization and governance of key data models, ensuring logical and physical data models conform to business conceptual models as and where they are defined.Develop and execute strategic and operational plans to lead the Data Platform teams in delivering outstanding results to their customers.Demonstrate and maintain deep technical knowledge across the core and emerging technologies in data platforms, data engineering, and data science. You have 6+ years of relevant experience in leadership roles working with data platforms, data engineering, data science, or business intelligence.Strong understanding of data technologies, including data pipelines, data warehouses, data governance, and data sets for AI and machine learning.Strong business partner interface skills; proven leadership; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing data platform or related technology strategies in a corporate environment.Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field is preferred.Advanced degree in a computer science, data science, or a computational discipline is a plus. Working Conditions Fast-paced office environmentStandard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Marketing Specialist is responsible for planning, executing, and analyzing a comprehensive category marketing plan for products, including creating and delivering appropriate marketing materials, cross-selling/up-selling opportunities, and the proposal of impactful promotions. The Product Marketing Specialist is also responsible for furthering the internal marketing for Product Sales and the Resource Center, along with paid marketing coordination for any assigned vendors. The Product Marketing specialist works closely with several departments and teams including Product Sales, Resource Center, eCommerce Operations, Warehouse, Cleaning Products, Purchasing, Document Restoration, Vehicle Sales, and Equipment Rental all relating to marketing, digital technology and products to ensure a superior customer experience, drive engagement, evolve the sales strategy and ensure channel growth to best drive sales and conversion Major Duties and Responsibilities A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives. Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions.Assist with all aspects of eCommerce / inventory operations across 3,000+ SKUs and growingResearch and stay current on content marketing trends and the restoration industry as a whole.Provide outstanding customer service to internal and external customers.In addition to the essential job functions described above, all employeeswill perform duties and assist with special projects as requested by management. Required Qualification (Knowledge, Skills, and Abilities) Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives.Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions. Education Bachelor’s Degree or combination of comparable education and experience. Experience working in/with Affiliate, Sales and Marketing Teams. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs.Occasional weekend and overnight travel for special events and projects. About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Gallatin, TN 37066
(14.1 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
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