Join Talkspace, a leading online platform for therapists and counselors to provide mental health care on your schedule, all from the comforts of home. This is a remote, part-time position for independently licensed therapists and counselors. The Benefits: Choose Your Time Commitment - As a Talkspace therapist, there is no caseload requirement or non-compete clause so you can keep your current clientele. Use Talkspace to fill in openings in your schedule or build a full caseload on our platform - up to you!No Overhead - Wave goodbye to insurance barriers, marketing budgets, and other expenses associated with private practice. Talkspace provides client referrals to you & handles insurance claim submission and billing so you can focus on practicing the craft you love.Flexible Scheduling - Provide mental health care on your time, whether that’s during the day, evenings, or on the weekend. In fact, many clients are available and look for care on weekends and at night! Set a schedule that works best for you & your clients.Bonuses - Earn bonuses for engagement with new clients!AI Assistance - Our HIPAA-compliant AI tools expedite session preparation by providing a summary of key details from previous sessions and accelerate session documentation by drafting progress notes after each session. Usage is encouraged but optional.And More! - Manage cases, write client notes, and schedule appointments all on the Talkspace app. Earn free CE credits by attending our Learning Community sessions. You’ll also have access to resources like our Provider Help Center and our dedicated Provider Support Team. Requirements:All therapists & counselors who wish to join Talkspace must possess and provide proof of: Independent, state-board-approved clinical license (e.g., LPC, LMHC, LCSW, LMFT)Individual professional malpractice liability insurance policyIndividual NPI & CAQH numbersCurrent residence in the USA Compensation:You will be reimbursed $70 for 60-minute live sessions; compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated. Asynchronous messaging rates fluctuate depending on client plans and their state of residence. Finally, we offer bonuses based on engagement with new clients. How does Talkspace work Talkspace is an online platform that matches mental health therapists / counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Hold live sessions or exchange messages with your clients from almost anywhere, at any time! Note: Due to demand, we currently place providers on a waitlist to join Talkspace if they ONLY have clinical licensure in the following states: TX, FL, NC, MI Job Type: Full-Time, Part-Time, Contract, Remote

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Accountant I role supports the accounting operations of the company. This position is a part of the Franchise Accounting Team which supports over 2,300 franchise clients. The role has a high focus on Order to Cash cycle and requires a comprehensive understanding of generally accepted accounting principles (GAAP) and the company’s policies and procedures. This position reports to the Associate Controller. You will Analyze information and maintain general ledger balances/activity by obtaining support, researching appropriate accounting treatment, and developing analysis/reports as needed.Prepare balance sheet reconciliations using Blackline. Prepare monthly, quarterly, and yearly journal entries.Invoice franchises for vehicles purchased from headquarters. Process invoices and transactions related to our Canadian entity.Enter cash receipts from general deposits and insurance carriers and apply funds to related invoices.Update records into the Notes Receivable system for Equipment and Vehicle NotesSupport implementation and adoption of new technologies such as new ERP, and Blackline enhancement.Communicate with co-workers, management, customers, and others in a courteous and professional manner.Back up support for other Order-to-Cash workstream not listed above such as Royalties, Direct Bills, Daily Product and Equipment invoices, FAST or EOD program. Audit support – including preparation of requested documents and supporting information requested by auditors.Document business processes to maintain and strengthen internal controls, as well as finding opportunities for process improvement, and implementing solutions.Complete special projects as needed for business needs. Attend continuing education training in areas relevant to role.Additional duties as assigned. You have Microsoft Dynamics (Great Plains) or other ERP experience preferred.Proficiency in Microsoft Office, specifically in Excel with experience in creating VLOOKUPS and Pivot Tables.High attention to detail.Strong analytical skills.Highly organized, with ability to multi-task and manage the team's completion of responsibilities by applicable deadlines.Ability to provide thorough reports and documentation of multiple activities.Ability to read, write, and communicate with franchisees, employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be flexible with high reliability and able to maintain strict confidentialityAbility to work independently and on a team within a fast-paced environment.Exercise independent decision-making skills and judgement with minimal to moderate supervision Education 4-year degree in accounting or related field (required) About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Join Talkspace, a leading online platform for therapists and counselors to provide mental health care on your schedule, all from the comforts of home. This is a remote, part-time position for independently licensed therapists and counselors. The Benefits: Choose Your Time Commitment - As a Talkspace therapist, there is no caseload requirement or non-compete clause so you can keep your current clientele. Use Talkspace to fill in openings in your schedule or build a full caseload on our platform - up to you!No Overhead - Wave goodbye to insurance barriers, marketing budgets, and other expenses associated with private practice. Talkspace provides client referrals to you & handles insurance claim submission and billing so you can focus on practicing the craft you love.Flexible Scheduling - Provide mental health care on your time, whether that’s during the day, evenings, or on the weekend. In fact, many clients are available and look for care on weekends and at night! Set a schedule that works best for you & your clients.Bonuses - Earn bonuses for engagement with new clients!AI Assistance - Our HIPAA-compliant AI tools expedite session preparation by providing a summary of key details from previous sessions and accelerate session documentation by drafting progress notes after each session. Usage is encouraged but optional.And More! - Manage cases, write client notes, and schedule appointments all on the Talkspace app. Earn free CE credits by attending our Learning Community sessions. You’ll also have access to resources like our Provider Help Center and our dedicated Provider Support Team. Requirements:All therapists & counselors who wish to join Talkspace must possess and provide proof of: Independent, state-board-approved clinical license (e.g., LPC, LMHC, LCSW, LMFT)Individual professional malpractice liability insurance policyIndividual NPI & CAQH numbersCurrent residence in the USA Compensation:You will be reimbursed $70 for 60-minute live sessions; compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated. Asynchronous messaging rates fluctuate depending on client plans and their state of residence. Finally, we offer bonuses based on engagement with new clients. How does Talkspace work Talkspace is an online platform that matches mental health therapists / counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Hold live sessions or exchange messages with your clients from almost anywhere, at any time! Note: Due to demand, we currently place providers on a waitlist to join Talkspace if they ONLY have clinical licensure in the following states: TX, FL, NC, MI Job Type: Full-Time, Part-Time, Contract, Remote

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Director of Market Planning & Analytics will lead the strategic growth and performance optimization of our multi-unit franchise portfolio. This role will be responsible for overseeing market planning, territory development strategies, and performance forecasting across existing and future franchise license territories. This role is critical in aligning data-driven insights with the company’s expansion goals, enhancing unit performance, and maximizing return on investment. The Director of Market Planning & Analytics will report to the Vice President, Franchise Development. You will Strategic Development Planning • Lead the creation and execution of short- and long-term development strategies to support franchise expansion goals. • Partner with finance and operations teams to identify high-opportunity markets. • Manage the franchise development pipeline, ensuring new sales/resales are aligned with brand strategy and operational capability. Market & Site Analytics • Conduct in-depth market research, trade area analysis, and site feasibility studies to inform territory development. • Build and maintain location intelligence tools and models to support site selection, cannibalization analysis, and white space identification. • Develop criteria and scorecards for evaluating potential markets and unit performance. Franchise Portfolio Performance • Analyze performance trends across the franchise system and develop insights to support continuous improvement. • Create dashboards, KPIs, and reporting tools to monitor new and existing unit performance against projections. • Collaborate with operations and finance to forecast revenue, unit economics, and franchisee ROI. Franchisee & Stakeholder Collaboration • Work closely with franchisees and franchise development teams to align planning and analytics with local execution. • Present findings and growth strategies to internal leadership and potential franchise investors. • Provide strategic support during franchisee onboarding and expansion planning. You have • 10+ years of experience in development planning, strategy, or analytics, preferably within a multi-unit franchise environment. • Strong understanding of franchise business models, site selection methodology, and market planning. • Proficiency in tools such as GIS mapping (e.g., Esri), Tableau, SQL, and Excel. • Strong leadership, communication, and cross-functional collaboration skills. • Demonstrated ability to balance high-level strategy with tactical execution. Education Bachelor’s degree in Business, Urban Planning, Data Analytics, or a related field (MBA or advanced degree preferred). About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Technical Business Analyst is responsible for investigating business systems, identifying options for improving business systems, and bridging the needs of the business with the use of information technology. The Senior Business Analyst serves as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization, and to recommend solutions that enable the organization to meet its goals more efficiently and effectively. You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Elicit requirements using interviews, document analysis, requirements meetings, surveys, site visits, business process descriptions, use cases, task and workflow analysis.Critically evaluate information gathered from multiple sources and reconcile discrepancies to transpose high-level information into a general understanding, and distinguish user requests from the business needs.Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as needed.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.Assist in the system deployment planning and execution. This may include training material creations, training execution, user documentation, and Level 3 support of the system once deployed.Mentor and help train less senior Business Analysts.Maintain an ongoing list of backlog requirements and demands that are considered for inclusion in future system releases.Monitor open support tickets/work orders submitted to the Help Desk to provide service to our customers’ needs.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in analysis and resolution of problems associated with standard operating procedures, work flow, and/or processes as required for defining specifications for testing efforts.Aid in testing efforts.Complete other duties and functions as requested by direct manager. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Data Science and/or Business Intelligence experience preferred.4 or more years of Business or technology related experience.Experience in web based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Experience with Agile (Scrum) and Waterfall project methodologies and experience with Jira preferred.Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.Ability to work in a fast-paced, high pressure office environment.Ability to use computer and software for long periods of time.Strong analytical/problem solving skills. Possess a strong desire for quality and ability to pay attention to detail.Ability to work independently.Ability to work on complex projects and work independently, as needed.Ability to work in a team environment.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously.Work independently with users and under direction of the project manager to define concepts. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Auditor performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping. Major Duties and Responsibilities Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.Complete in-house, resale, and voluntary audits in a timely basis.Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.Collect materials needed to complete audits and collection of audit monies due.Correspond with Franchises and their office staffs and accountants regarding:Audit notificationsInformation needed to complete audits.Teaching proper posting of transactions.Issuance of audit reports.Collection of monies due.Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits. Additional Responsibilities Preparation of status reports detailing audits and preparation of various other reports.Participation in special projects. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.Must be detail oriented.Must be knowledgeable in Word, Excel, and QuickBooks.Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales. Education Associates degree in Finance, Accounting, or Business-related field required. Working Conditions Standard working hours; based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication. The Senior Content Marketing Specialist will be responsible for providing editorial judgment and brand guidance for web content. This position will also provide training and resources for web initiatives and provide web-related customer service as needed. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Meet with the web marketing, SEO, and SEM teams to ideate and define content goals.Research content and consumer trends to ensure that content is relevant and appealing.Develop content strategies to effectively reach the desired target audience and marketing goals.Create content for a variety of platforms including blogs, websites, communications, and training resources.Proofreading and editing content before publishing.Visual storyteller, creating thought leadership content for conferences and webinar presentations.Manage content calendars and ensure that the content remains consistent across all platforms.Lead coordination with the marketing and writing teams to ensure timely delivery of assignments.Track consumer and content analytics and generating reports and presentations.Keep up to date with content trends, consumer preferences, and advancements in technology.Develop and lead a content marketing process to optimize web properties.Create articles and web content to educate consumers and optimize web pages for better search engine performance.Develop communication plans and implementation strategy surrounding new initiatives.Create website landing pages and other resources as necessary.Manage and coordinate content for Web Marketing Monthly Newsletter.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets.Complete web projects as assigned by the Web Operations Manager. Required Qualifications (Knowledge, Skills, and Abilities) Strong online SEO copywriting, content developing and proofing experience.4 years experience in content marketing: determining editorial requirements, establishing an appropriate narrative, writing and editing business content.4 years experience with content management systems.3 years of experience in search engine optimization (SEO), and SEO tools. Excellent customer service knowledge and experience to provide web. marketing related customer support to internal and external customers.4 years experience strong understanding of marketing and advertising fundamentals preferred.Experience in search engine optimization (SEO) for content marketing and content marketing principles.Coordinate closely with in-house SEO Specialist and SEO agencies to plan and create content to meet business goals. Experience creating original content quickly and efficiently at scale.Experience using content management systems to maintain and disseminate content.Requires flexibility, attention to detail, and ability to get things done quickly.Experience in user testing and A/B testing methods to optimize and apply learning.Excellent written and verbal communication skills using a clear, straight-forward, and professional manner.Creative, diplomatic, cool under pressure, and fantastic interpersonal skills.Self-motivated with the ability to manage complex situations with limited supervision.Experience in customer service to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail.Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide when necessary.Good technical background and ability to pick up new software and processes quickly.Knowledge of the Company’s industry or previous Franchise experience preferred. Education Bachelor’s Degree in Business, Communications, or related-field is required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Managed Account Specialist (MAS) position is the primary point of contact for Managed Program Clients. The MAS position is responsible for ensuring program compliance by the service provider, fielding Client inquiries regarding specific jobs and general program services, receiving and providing job updates between the Client and the service provider, as well as proper documentation of all scope of work and cost estimate approvals. The MAS position is also responsible for ongoing Client marketing/maintenance (account maximization) efforts on an ongoing basis. The Managed Account Specialist position has primary responsibility for the day-to-day job volume for selected accounts. The MAS also provides assistance to SERVPRO Franchisees regarding client-specific requirements, job cost approvals, and the timely job file uploads, as well as rejected audit assistance. This position will be available to work on special projects and assignments as workload permits. Major Duties and Responsibilities Commercial Managed Account ProcessClient Communication regarding job processService Provider ComplianceProper Documentation of job processPerform quality, accurate job file audits to ensure client guidelines are met.Account MaintenanceNew Client Rollouts in Coordination with Account Manager,Ongoing Client Retention Efforts,Ongoing Program Services Expansion,Annual Training Event Scheduling,Complaint ResolutionProvide customer service regarding New Client program introductions; ensure program compliance and complaint resolution.Complete all training and coaching sessions as required and/or requested by Supervisor.Special Projects requested by other Departments. Required Qualifications A minimum of one (1) year of customer service experience required. Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Exercise independent decision-making skills and judgment with minimal to moderate supervision.Possess strong organizational, analytical, and time management skills.Proficiency in Microsoft Office, a minimum of one (1) year experience required.CRM experience is preferred.Ability to execute PC skills in a multi-screen environment is a plus. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.