What we offer Excellent health benefits plan, which includes day 1 eligibility for medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time off packagePaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary A Customer Care Specialist in the SERVPRO National Call Center is responsible for identifying, capturing, and delivering revenue generating residential and commercial opportunities connecting customers to qualified SERVPRO Franchisees throughout the nation (including parts of Canada). The SERVPRO National Call Center is a 24/7 environment; therefore, Customer Service Representatives are expected to maintain flexibility with respect to working overtime and holidays, especially during storm-related weather events. ***Please note, the schedule for this role is Monday, Tuesday, Friday, and Saturday from 7:00pm CT - 6am CT. You will Actively and consistently supports all efforts to simplify and enhance the Franchise/customer experience.Answers all incoming phone calls and aids representing SERVPRO Franchise community.Manages inbound and outbound phone calls based on established statistical performance goals for Department.Timely and accurately captures referrals for job leads received via telephone and electronically to maximize job referrals to qualified SERVPRO Franchises.Timely dispatches job leads based on necessary criteria including, but not limited to, Franchise status, territory assignment, and commercial large loss dispatch and to maximize job referrals to qualified SERVPRO Franchises.Promotes customer service throughout the SERVPRO System and insurance community; strives for one call resolution for vendors, customers, and Franchisees to promote high touch proactive service resolution resulting in customer retention. You have Assists the Incident Alert Center (IAC) by monitoring multiple alert sources and researching and dispatching commercial chase lead opportunities per IAC standard operating procedures.Ensures Distributors are notified of Franchises violating National Accounts Guidelines criteria.Assists other departments, as necessary.Completes all Training and Coaching sessions as required and/or requested by Supervisor. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.At least one (1) year of customer service experience, Call Center experience preferred.Outstanding written and verbal communication skills including proper pronunciation, grammar, and a consistently courteous and professional tone of voice always.Possess polite and confident, excellent customer service skills, including listening and questioning.Excellent, organizational skills and strong attention to detail.PC skills in a multi-screen/task environment.Type at least 40+wpm with minimal errors.Adaptable to remain calm and reasonable amidst tense or stressful situations.Ability to work in a fast paced, team-oriented office environment.Ability to sit for extended amounts of time.Microsoft Office 2007/2010 experience (i.e.: Outlook) and CRM experience, a plus.High School Diploma or GED.Associates degree preferred.Must reside in the state of Tennessee for payroll purposes. Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed during storm events to maintain 24/7 phone coverage. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,000+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share in common, and the collaborative spirit we bring to the work we pursue together. SERVPRO HQ has been recognized by The Tennessean as a Top Workplace for the 4th consecutive year. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Description: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Reports to: Director CCU and Emergency Services Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.DragEditDelete Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.DragEditDelete Works as an advocate for the physical and emotional well-being of the patient.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDelete Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDelete Required SkillsAmerican Heart Association or American Red Cross Certifications: Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) recommended on hire or must be obtained within 90 days of employment.NRP required within 90 days of employmentEditDelete Required SkillsLicense: Current TN or Multi-State RN licensureDragEditDelete Minimum Work ExperienceOne year experience as RN in CCU and/or Emergency Services setting preferred

Description: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Reports to: Director Nursing - Geri Psych Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.DragEditDelete Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.DragEditDelete Works as an advocate for the physical and emotional well-being of the patient.DragEditDelete Handle with Care participation annually or CPI participation every 2 years.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDeleteRequired SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDeleteRequired SkillsAmerican Heart Association or American Red Cross Certifications:Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS) required within 12 months of employment.DragEditDeleteRequired SkillsLicense: Current TN or Multi-State RN licensureDragEditDeleteMinimum Work ExperienceSix months to one year experience with psychiatric/behavioral patientsDragEditDelete

Description: Provides direct patient care to patients using the nursing process within applicable scope and standards of practice. Also provides nursing leadership for a specific area or unit. Experienced RN with good communication and critical thinking skills (analytical ability to resolve problems) who will be responsible for coordination of patient flow and liaison for communication among all care providers internally and externally. Reports to: Director CCU and Emergency Services Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records and communicates patient condition as appropriate to care team, physician, patient and family.DragEditDelete Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition and ambulation.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition and circumstances.DragEditDelete Works as an advocate for the physical and emotional well-being of the patient.DragEditDelete Work as RN Charge as needed. Responsibility in supervising nursing and support staff during assigned shift. Determines staffing level and assignments based on staff availability, staff abilities, census, patient acuity and work/patient flow.DragEditDelete Handle with Care participation annually or CPI participation every 2 years.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDelete Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDelete Required SkillsAmerican Heart Association or American Red Cross Certifications: Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) required within 12 months of employmentNeonatal Resuscitation Provider (NRP) required within 12 months of employmentTNCC and ENPC certifications preferredDragEditDelete Required SkillsLicense: Current TN or Multi-State RN licensureDragEditDelete Minimum Work ExperienceOne year experience as RN and/or RN Charge Nurse in Emergency Services setting preferred

Description: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Will be responsible for selecting, preparing and placing instruments and supplies in a specified order. Scrubbing for procedures as a scrub nurse/scrub tech/assistant. Will be responsible for identifying, disassembling, decontaminating, inspecting, assembling and processing of all reusable supplies and patient care equipment used in the hospital. Reports to: Director Surgical Services Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.DragEditDelete Practices strict adherence to sterile technique and equipment instructions to avoid infection of patient and self contamination of equipment and supplies.DragEditDelete May assist with Pre-Admission Testing, Interventional Radiology Nursing Care and Cardiographics as needed with competency completion.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDelete Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDelete Required SkillsAmerican Heart Association or American Red Cross Certifications: Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) required within 12 months of employmentNeonatal Resuscitation Provider (NRP) required within 12 months of employmentPerioperative Nurse (CNOR) preferredDragEditDelete Minimum Work ExperienceOne to two years OR experience preferred; on-call will be requiredDragEditDelete Required LicensesRegistered NurseCurrent TN or Multi-State RN licensure

Description: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Reports to: Director Nursing - Geri Psych Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.DragEditDelete Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.DragEditDelete Works as an advocate for the physical and emotional well-being of the patient.DragEditDelete Handle with Care participation annually or CPI participation every 2 years.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDelete Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDelete Required SkillsAmerican Heart Association or American Red Cross Certifications:Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS) required within 12 months of employment.DragEditDelete Required SkillsLicense: Current TN or Multi-State RN licensureDragEditDelete Minimum Work ExperienceSix months to one year experience with psychiatric/behavioral patients

Description: Job Summary: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice.Full-time;36 hours/week Job Duties: Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family..Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient.Handle with Care participation annually or CPI participation every 2 years. Qualifications: Job Requirements: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.American Heart Association or American Red Cross Certifications:Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS) required within 12 months of employment.License: Current TN or Multi-State RN licensureMinimum Work ExperienceSix months to one year experience with psychiatric/behavioral patients

Description: Registered Nurse (RN), CCUJob Type: Full Time | Days $10,000 Sign on Bonus Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you’ll contribute You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off for full-time employeesIncome-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverageTuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellnessProfessional development and growth opportunities Department/Unit Summary The Critical Care Unit (CCU) at Highpoint Health embodies a culture of teamwork and effective communication, essential for providing specialized care to critically ill patients. This 18-bed unit operates within a trauma III hospital setting, ensuring patients receive optimal medical attention and support. Key Features Specialization: Dedicated to caring for critically ill patients, utilizing advanced medical technology and treatment protocols.Open Communication: Promotes an environment where open communication channels facilitate sharing of critical information, ideas, and feedback.Team Collaboration: Emphasizes teamwork among multidisciplinary healthcare professionals, including doctors, nurses, and support staff, to deliver coordinated care.Reimbursement Program: Offers reimbursement for CCRN certification expenses, fostering a culture of continuous learning and professional growth.Patient-Centered Care: Prioritizes patient needs through personalized treatment plans and comprehensive monitoring, aiming for superior outcomes. About our Health SystemHighpoint Health Sumner is a 167 bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters. EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”Qualifications: Qualifications and requirementsApplicants should have a current State of Tennessee or Multi-State Registered Nurse licensure and possess an Associate’s or Bachelor's degree or RN Diploma in Nursing.Additional requirements include:BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be current upon hireACLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 6 months of employment, if not current upon hire

Description: Registered Nurse (RN), Emergency Services Job Type: Full Time |Nights Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contact Amanda Sanchez, Clinical Recruiter by texting or calling , emailing . How you’ll contribute You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: ·$15K Sign-on bonus ·Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts ·Competitive paid time off and extended illness bank package for full-time employees ·Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage ·Tuition reimbursement, loan assistance, and 401(k) matching ·Employee assistance program including mental, physical, and financial wellness ·Professional development and growth opportunities Job Summary: Registered Nurse (RN) - Level 3 Trauma Emergency Room We are seeking a highly skilled and compassionate Registered Nurse (RN) to join our dynamic team in our 24 bed, Level 3 Trauma Emergency Room, ranked #2 in Lifepoint Health. As an RN in our ER, you will play a critical role in delivering high-quality care to patients experiencing a wide range of traumatic injuries and medical emergencies. Key Responsibilities: Patient Care: Provide comprehensive nursing care to patients with acute and critical conditions, including trauma, cardiac events, respiratory distress, and other medical emergencies.Assessment and Triage: Quickly and accurately assess patient conditions, prioritize care based on severity, and initiate appropriate interventions.Collaboration: Work closely with physicians, advanced practice providers, and multidisciplinary teams to develop and implement individualized patient care plans.Trauma Management: Administer life-saving treatments and interventions for trauma patients, including wound care, medication administration, and emergency resuscitation.Communication: Maintain clear and effective communication with patients, families, and the healthcare team to ensure seamless care delivery and positive patient outcomes.Documentation: Accurately document all patient interactions, assessments, interventions, and outcomes in the electronic medical record (EMR) system.Education and Support: Provide patient and family education on medical conditions, treatment plans, and post-discharge care.Compliance: Adhere to hospital policies, procedures, and regulatory guidelines to ensure a safe and compliant environment for all patients and staff. About our Health SystemHighpoint Health Sumner is a 167 bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters. EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”Qualifications: Qualifications and requirementsApplicants should have a current State of Tennessee or Multi-State Registered Nurse licensure and possess an Associate’s or Bachelor's degree or RN Diploma in Nursing. Required Certifications ·BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be current upon hire ·ACLS & PALS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 6 month of employment, if not current upon hire. ·TNCC - Preferred Minimum Work Experience: ·1 year of Emergency Services nursing, AEMT, Paramedic or Military experience - preferred

Description: Registered Nurse (RN), Post Surgical/OrthoJob Type: PRN | Rotating Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you’ll contribute You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: ·Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts ·Competitive paid time off for full-time employees ·Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage ·Tuition reimbursement, loan assistance, and 401(k) matching ·Employee assistance program including mental, physical, and financial wellness ·Professional development and growth opportunities Department/Unit Summary The Sumners Post Surgical/Ortho Unit at Highpoint Health is a 24-bed unit specializing in the care of adult and adolescent patients who have undergone various surgical procedures. This unit is dedicated to providing exceptional post-surgical care across all types of surgeries, including general surgery, orthopedic procedures, and colectomies. Key Features ·Specialization: Expert post-surgical care for a wide range of surgical procedures, including general surgery, orthopedic surgeries, and colectomies. ·Patient Demographics: Serving both adult and adolescent patients, ensuring age-appropriate care and recovery protocols. Team Skills and Environment ·High Skill Level: Nurses on this fast-paced unit utilize advanced skills and knowledge to provide high-quality care, ensuring optimal patient outcomes. ·Dynamic Environment: The unit's fast-paced nature demands quick decision-making, adaptability, and effective teamwork among staff. Patient Centered Care ·Comprehensive Care: Focused on meticulous post-surgical monitoring and care to promote rapid and effective recovery. ·Individualized Treatment: Developing personalized care plans tailored to the unique needs of each patient to ensure a smooth and efficient recovery process. About our Health SystemHighpoint Health Sumner is a 167 bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters. EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”Qualifications: Qualifications and requirementsApplicants should have a current State of Tennessee or Multi-State Registered Nurse licensure and possess an Associate’s or Bachelor's degree or RN Diploma in Nursing. Additional requirements include ·BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be current upon hire ·ACLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 6 months of employment, if not current upon hire ·Pediatric Advanced Life Support (PALS) - Required within 6 months of hire