SECURING OUR TECHNOLOGYThe Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It’s the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationYou must be 17–42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. ASVAB SCORE REQUIREMENTSGeneralQualificationsKnowledge of cyber system elementsCompletion of Cyber Systems Operations Initial Skills courseCompletion of a current Single Scope Background Investigation (SSBI)Completion of 7.5 weeks of Basic Military TrainingMust be at least 17, but has not reached age 42 on the date of enlistment

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Technical Business Analyst is responsible for investigating business systems, identifying options for improving business systems, and bridging the needs of the business with the use of information technology. The Senior Business Analyst serves as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization, and to recommend solutions that enable the organization to meet its goals more efficiently and effectively. You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Elicit requirements using interviews, document analysis, requirements meetings, surveys, site visits, business process descriptions, use cases, task and workflow analysis.Critically evaluate information gathered from multiple sources and reconcile discrepancies to transpose high-level information into a general understanding, and distinguish user requests from the business needs.Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as needed.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.Assist in the system deployment planning and execution. This may include training material creations, training execution, user documentation, and Level 3 support of the system once deployed.Mentor and help train less senior Business Analysts.Maintain an ongoing list of backlog requirements and demands that are considered for inclusion in future system releases.Monitor open support tickets/work orders submitted to the Help Desk to provide service to our customers’ needs.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in analysis and resolution of problems associated with standard operating procedures, work flow, and/or processes as required for defining specifications for testing efforts.Aid in testing efforts.Complete other duties and functions as requested by direct manager. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Data Science and/or Business Intelligence experience preferred.4 or more years of Business or technology related experience.Experience in web based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Experience with Agile (Scrum) and Waterfall project methodologies and experience with Jira preferred.Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.Ability to work in a fast-paced, high pressure office environment.Ability to use computer and software for long periods of time.Strong analytical/problem solving skills. Possess a strong desire for quality and ability to pay attention to detail.Ability to work independently.Ability to work on complex projects and work independently, as needed.Ability to work in a team environment.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously.Work independently with users and under direction of the project manager to define concepts. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

CDL-A LEASE PURCHASE DRIVER- $2,000 SIGN ON BONUS Trekker is a 100% independent contractor carrier with truck leasing programs designed to fit a variety of driver lifestyles and experience levels. We work with our ICs individually to help them get into the right program so you can realize the dream of owning your own truck and your own business! Call now to learn more! Lease Purchase Truck Drivers Incentives: Over 95% Customer Freight$2,000 Sign on Bonus$2,000 Referral BonusZero Down, No Credit CheckTrue Skip a Pay up to 4 times a year!Safety incentive program High Income and Ownership: Percentage pay at 72% total revenue or mileage pay up to $1.60 per mile (amount includes Fuel Surcharge)Nationwide fuel discounts at Pilot, Flying J & Loves (Averaging over .55/ GAL)Over $4,000 Gross AverageOperate in a Trucker’s Paradise, the Central Plains plus GeorgiaOpportunity is for a 1099 contractor At Trekker, Class A CDL Truck Drivers can own a 2022 or newer Automatic Freightliner Cascadia. All trucks come with APU’s- keeping your fuel cost at a minimum!70MPH on CruiseFridge & microwaves available Truck Payment options as low as $699.00 No Trailer rental fees!Transparent Leasing fees, no hidden costsPersonal Escrow available for BalloonIncident Deductible ProgramAssistance with LLC set up!Guaranteed Maintenance Program- Bumper to Bumper coverage with tires and a free loaner truck included! Lease Purchase Truck Driver Qualifications:CDL A and minimum of 12 months recent experience It’s good to be a Trekker where you’re not just a number. Our doors are always open. If you are interested in becoming a CDL-A Lease Purchase Truck Driver, join Trekker Nation today!

CONQUERING CYBERSPACEWith the constant evolution of today’s technology, information and communications can be optimized like never before. Responsible for a wide range of weaponry, training and intelligence efficiencies, Cyberspace Operations Officers are the foremost experts on the vast world of cyberspace. From computerized, satellite and airborne communications to postal operations and tracking systems, these irreplaceable assets play a critical role in planning missions and ensuring the effectiveness of our cyberspace capabilities.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree with a focus in computer and information sciences, engineering, mathematics, computer science, management information systems or other related disciplines QualificationsKnowledge of electronics theory, information technology, telecommunications and supervisory and control systems including cryptography, vulnerability assessment and exploitation techniquesCompletion of Undergraduate Cyberspace training and mission qualification training in specialty areaCompletion of a current Single Scoped Background Investigation (SSBI)Completionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and 42

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Software Engineering is responsible for delivering software solutions in an Agile Scrum framework for strategic initiatives while also utilizing Kanban for keep-the-lights-on efforts. This role involves overseeing the software development lifecycle, ensuring timely delivery of high-quality software, and managing a team of software engineers. The ideal candidate will have experience leading software engineering efforts in a cloud environment, preferably AWS. You will Lead the software engineering team in the design, development, and implementation of software solutions, including integrationsPartner with enterprise, solution, integration, and application architecture teams to ensure a cohesive design and implementation that supports SERVPRO's drive to become a best-of-class integrator allowing freedom within a frameworkOversee the Agile Scrum framework for strategic initiatives, ensuring effective sprint planning, execution, and retrospectivesUtilize Kanban for managing keep-the-lights-on efforts, ensuring continuous delivery and maintenance of existing systems through metric driven resultsCollaborate with cross-functional teams to define project scope and timelinesManage near-shore resources to optimize project delivery and cost efficiencyEnsure adherence to best practices in software development, including code reviews, testing, and documentationMentor and coach junior team members, fostering a culture of continuous improvement and innovationCommunicate project objectives, risks, and success criteria to stakeholdersManage multiple projects and deliverables simultaneously, ensuring alignment with business goalsManage nearshore and offshore resources to optimize project delivery and cost efficiency You have Minimum of 10 years of experience leading software engineering teamsProven experience in software development and engineering leadershipStrong understanding of Agile Scrum and Kanban methodologiesExcellent communication and interpersonal skillsAbility to manage and prioritize multiple projects in a fast-paced environmentExperience with software development tools and technologiesExperience leading software engineering efforts in a cloud environment, preferably AWS, including CI/CD pipeline automationProficiency in .NET technologies and building solutions in a microservices frameworkExperience with event-driven architecture and leveraging AWS technologies to scale Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Technology Specialist 2 is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology. Major Duties and Responsibilities Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology.Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT).Work with Information Technology team to establish Alpha/Beta test schedules, as well as identifying and working with participating franchises to provide software feedback to IT.Function as a subject matter expert while attending project planning/update meetings.Work in tandem with other technology and rollout stakeholders such as Product Managers, Information Systems, National Accounts, Field Operations, and Franchise Training to optimize the efforts of each team.Ensure that all SERVPRO technology training resources properly equip each position within the franchise community with the knowledge they need to succeed.Ensure that all training resources emphasize not just how to use the technology but also the why behind certain actions. (i.e., downstream impacts, client visibility, customer satisfaction, key performance metric impact, etc.).Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.Coordinate with all implementation stakeholders to address any challenges in a timely manner.Assist Franchise Training team with the creation of technology resources. Required Qualification (Knowledge, Skills, and Abilities) Two to three years of work experience in a technology role such as training, project management or business analyst.Experience with Verisk suite of software, for example Xactimate, is preferred.Experience with CoreLogic suite of software, including CoreLogic Mitigate, Estimate, and Dash is preferred.Knowledgeable with Microsoft suite of software required.Experience with project management methodology preferred.Experience with process mapping methodology preferred.Strong attention to detail to ensure accuracy and provide validation of results.Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.Ability to execute/manage multiple projects simultaneously while balancing competing and changing priorities.Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.Strong focus on delivering excellent customer service. Education Bachelor’s degree in business administration, technology, or related comparable field experience Certifications in relevant previously mentioned software is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web and social media properties as well as coordinating an editorial calendar to organize content delivery dates. The Web Content Specialist will be responsible for providing editorial judgement and brand guidance for web and social content. This position will also provide training and resources for web and social initiatives and providing intermediate and advanced web-related customer service. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Coordinate a Web Marketing Department Editorial Calendar that plans all necessary communication and resources.Coordinate and develop content for Web Marketing Monthly Newsletter and grow the subscriber base.Develop/Coordinate Servpro.com and Franchise website content.Develop communication plans and implementation strategy surrounding new initiativesDuring storm events, create website landing pages and other resources, as necessary.Provide editorial judgement, guidance, and voice for team communications to franchise community, social media, and out-ward facing websites.Provide guidance, training, and editorial judgement for the Web Marketing team members and other stakeholders.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Coordinate the development of the Social Media calendar that plans social content to meet business objectives.Assist with the development of social media content.Coordinate the development of social media SOPs and cross train on the social media platform dashboard.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets. Maintain a customer service log of all customer service transactions.Review website content submitted by Franchisees in a timely manner, ensuring it meet brand standards and guidelines. Coordinate the creation of e-mail addresses for new and resale Franchises that meet the required format, including testing each e-mail address and registering it with stakeholders.Complete web projects as assigned by the Online Marketing Manager. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.5 years’ experience in professional communications: determining editorial requirements, establishing an appropriate narrative, writing and editing business content Creative, diplomatic, cool under pressure, and fantastic interpersonal skills. Self-motivated with the ability to manage complex situations with limited supervision.Excellent customer service knowledge and experience in order to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail. Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Ability to effectively communicate information and ideas in written and verbal format while building and maintaining relationships with the Franchisees.Possess a basic understanding of marketing and advertising fundamentals. An intermediate understanding of search engines, search engine optimization (SEO), content marketing, and paid search advertising.Experience with directory listings, review websites, and social media preferred. Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide other departments when necessary. Good technical background and ability to pick up new software and processes quickly. Knowledge of the Company’s industry or previous Franchise experience preferred.Bachelor’s Degree Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Description: Registered Nurse (RN), Emergency Services Job Type: Full Time |Nights Your experience matters At Highpoint Health Sumner we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Connect with our RN recruiting specialistNot ready to complete an application, or have questions Please contact Amanda Sanchez, Clinical Recruiter by texting or calling , emailing . How you’ll contribute You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: ·$20,000 Sign-on bonus ·Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts ·Competitive paid time off and extended illness bank package for full-time employees ·Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage ·Tuition reimbursement, loan assistance, and 401(k) matching ·Employee assistance program including mental, physical, and financial wellness ·Professional development and growth opportunities Job Summary: Registered Nurse (RN) - Level 3 Trauma Emergency Room We are seeking a highly skilled and compassionate Registered Nurse (RN) to join our dynamic team in our 24 bed, Level 3 Trauma Emergency Room, ranked #2 in Lifepoint Health. As an RN in our ER, you will play a critical role in delivering high-quality care to patients experiencing a wide range of traumatic injuries and medical emergencies. Key Responsibilities: Patient Care: Provide comprehensive nursing care to patients with acute and critical conditions, including trauma, cardiac events, respiratory distress, and other medical emergencies.Assessment and Triage: Quickly and accurately assess patient conditions, prioritize care based on severity, and initiate appropriate interventions.Collaboration: Work closely with physicians, advanced practice providers, and multidisciplinary teams to develop and implement individualized patient care plans.Trauma Management: Administer life-saving treatments and interventions for trauma patients, including wound care, medication administration, and emergency resuscitation.Communication: Maintain clear and effective communication with patients, families, and the healthcare team to ensure seamless care delivery and positive patient outcomes.Documentation: Accurately document all patient interactions, assessments, interventions, and outcomes in the electronic medical record (EMR) system.Education and Support: Provide patient and family education on medical conditions, treatment plans, and post-discharge care.Compliance: Adhere to hospital policies, procedures, and regulatory guidelines to ensure a safe and compliant environment for all patients and staff. About our Health SystemHighpoint Health Sumner is a 167 bed hospital located in Gallatin, TN and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters. EEOC Statement Highpoint Health Sumner is an Equal Opportunity Employer. Highpoint Health Sumner is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”Qualifications: Qualifications and requirementsApplicants should have a current State of Tennessee or Multi-State Registered Nurse licensure and possess an Associate’s or Bachelor's degree or RN Diploma in Nursing. Required Certifications ·BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be current upon hire ·ACLS & PALS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 6 month of employment, if not current upon hire. ·TNCC - Preferred Minimum Work Experience: ·1 year of Emergency Services nursing, AEMT, Paramedic or Military experience - preferred

Description: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Will be responsible for selecting, preparing and placing instruments and supplies in a specified order. Scrubbing for procedures as a scrub nurse/scrub tech/assistant. Will be responsible for identifying, disassembling, decontaminating, inspecting, assembling and processing of all reusable supplies and patient care equipment used in the hospital. Reports to: Director Surgical Services Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.DragEditDelete Documents patient care given.DragEditDelete Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family.DragEditDelete Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.DragEditDelete Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.DragEditDelete Practices strict adherence to sterile technique and equipment instructions to avoid infection of patient and self contamination of equipment and supplies.DragEditDelete May assist with Pre-Admission Testing, Interventional Radiology Nursing Care and Cardiographics as needed with competency completion.Qualifications: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.DragEditDelete Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.DragEditDelete Required SkillsAmerican Heart Association or American Red Cross Certifications: Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) required within 12 months of employmentNeonatal Resuscitation Provider (NRP) required within 12 months of employmentPerioperative Nurse (CNOR) preferredDragEditDelete Minimum Work ExperienceOne to two years OR experience preferred; on-call will be requiredDragEditDelete Required LicensesRegistered NurseCurrent TN or Multi-State RN licensure

Description: Job Summary: Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice.Full-time;36 hours/week Job Duties: Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment.Documents patient care given.Monitors, records, and communicates patient condition as appropriate to care team, physician, patient, and family..Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation.Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needs.Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition, and circumstances.Works as an advocate for the physical and emotional well-being of the patient.Handle with Care participation annually or CPI participation every 2 years. Qualifications: Job Requirements: Minimum EducationAssociate Degree, Bachelor Degree or RN Diploma required.Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.American Heart Association or American Red Cross Certifications:Basic Life Support (BLS) required upon hire or must be obtained within 90 days of employment, Advanced Cardiovascular Life Support (ACLS) required within 12 months of employment.License: Current TN or Multi-State RN licensureMinimum Work ExperienceSix months to one year experience with psychiatric/behavioral patients