General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Wednesday, July 2, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position is full-time and onsite in Boyers, PA, andActive Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.Reports to the Department head or Team Lead.Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.Communicate missing case data/information to agencies.Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:Active Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance processHigh School diploma or equivalent with 1-3 years of work-related experienceAbility to go on-site to location within Boyers, PAJob-Specific Preferred Skills & Experience:1-2 years background investigation CSR experienceAbility to work as part of a teamProblem/situation analysisDetail orientedAbility to meet deadlinesAttentiveness#FEDDODBPS #techjobs #clearance Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.51 Maximum Salary $ 17.51

General information Job Posting Title Customer Service Representative (CSR) Tier 3 Date Wednesday, July 2, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipActive Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process. Essential Duties and Responsibilities:- Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas.- May respond to e-mail inquiries.- Customer service is the primary function.- Calls are non-routine and require deviation from standard screens, scripts, and procedures.- Handles situations which may require adaptation of response or extensive research according to customer response.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- May handle escalated and unresolved calls from less experienced representatives.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:-Active Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 12 months of customer service experience.- May have additional training or education in area of specialization. Job-Specific Preferred Skills & Experience:- 1+ years background investigation CSR experience- Ability to work as part of a team- Problem/situation analysis- Detail oriented- Ability to meet deadlines- Attentiveness#FEDDODBPS #techjobs #clearance #LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 21.45 Maximum Salary $ 21.45

General information Job Posting Title Customer Service Representative (CSR) Tier 2 Date Wednesday, July 2, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position is full-time and onsite in Boyers, PA, andActive Secret clearance is strongly preferred.If you do not already have one, you must be eligible and willing to go through the clearance process. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:-Active Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- May have additional training or education in area of specialization.Preferred Skills and Qualifications:- Preferred but not required: 1-2 years background investigation CSR experience- Ability to work as part of a team.- Problem/situation analysis.- Detail oriented.- Ability to meet deadlines.- Attentiveness.#FEDDODBPS #techjobs #clearance EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 19.11 Maximum Salary $ 19.11

Now Hiring for all positions including Short Term Contracts, Full Time, Part Time, and PRN. Now offering flexible scheduling! 2025 UPDATED FULL & PART TIME RATES - New Grad Rate of $36.00. Experienced Nurses starting rates of $38.50 to $46.25 plus shift differentials. Short Term Contracts: $55/hour, 8-week long assignments, full time hours. Full Time & Part Time Positions: $36-46/hour to start depending on experience with $3.00 shift differential for evenings and $5.00 shift differentials for nights. PRN Positions: $40-45/hour depending on schedule. Encompass offers generous benefits including health insurance starting on your first day of employment along with opportunities for advancement that include significant incentives. Come grow with us! Short-Term Contract Roles:As a Short-Term Contract RN, you will have the opportunity to make a meaningful impact while enjoying the flexibility of a temporary assignment. Whether you're seeking temporary work to accommodate personal commitments, explore different healthcare settings, or gain diverse experience, we have flexible 8-week contract positions available.Full-Time and Part-Time Employment Opportunities:For those ready to commit to a long-term career with us, we offer full-time and part-time employment opportunities that provide stability, comprehensive benefits, and room for career advancement. As a RN, you will play an integral role in delivering high-quality patient care, collaborating with interdisciplinary teams, and making a lasting difference in the lives of patients and communities we serve.Why Encompass Health Where Nursing Meets Heart, Home, and HealingAre you seeking a nursing career deeply rooted in purpose, close to your heart and home Encompass Health offers a transformative journey where your expertise as a Registered Nurse becomes an integral part of patients' recoveries. Picture the impact of providing individualized, compassionate care that guides patients along their path to healing. With us, small victories lead to monumental impacts as you use your specialized skills to offer top-tier, personalized support. Understand your patients deeply, assist in their rehabilitation goals, and thrive in an environment equipped with cutting-edge technology. Welcome to a place where nursing becomes a profound contribution to both community and personal fulfillment.A Glimpse into Our WorldAt Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.Starting Perks and BenefitsOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Opportunities for tuition reimbursement and continuous education.Company-matching 401(k) and employee stock purchase plans.Flexible spending and health savings accounts.A vibrant community of individuals passionate about the work they do!Realize Your Vision as a Registered NurseSupervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. QualificationsValid RN licensures as required by state regulationsCPR certification (ACLS preferred)CRRN certification preferredOne year of experience in a rehabilitation hospital setting is preferredThe Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey.

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .