General information Job Posting Title Customer Service Representative (CSR) Tier 3 - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas.- May respond to e-mail inquiries.- Customer service is the primary function.- Calls are non-routine and require deviation from standard screens, scripts, and procedures.- Handles situations which may require adaptation of response or extensive research according to customer response.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- May handle escalated and unresolved calls from less experienced representatives.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:- Active Secret clearance- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 12 months of customer service experience.- May have additional training or education in area of specialization. Job-Specific Preferred Skills & Experience: - 1+ years background investigation CSR experience - Ability to work as part of a team - Problem/situation analysis - Detail oriented - Ability to meet deadlines - Attentiveness #FEDDODBPS #techjobs #clearance #LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 21.45 Maximum Salary $ 21.45

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:- Active Secret clearance- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- May have additional training or education in area of specialization.Preferred Skills and Qualifications: - Preferred but not required: 1-2 years background investigation CSR experience- Ability to work as part of a team.- Problem/situation analysis.- Detail oriented.- Ability to meet deadlines.- Attentiveness.#FEDDODBPS #techjobs #clearance EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 19.11 Maximum Salary $ 19.11

General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.Reports to the Department head or Team Lead.Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.Communicate missing case data/information to agencies.Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:Active Secret clearanceHigh School diploma or equivalent with 1-3 years of work-related experienceAbility to go on-site to location within Boyers, PAJob-Specific Preferred Skills & Experience:1-2 years background investigation CSR experienceAbility to work as part of a teamProblem/situation analysisDetail orientedAbility to meet deadlinesAttentiveness#FEDDODBPS #techjobs #clearance Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.51 Maximum Salary $ 17.51

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members.Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education: Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: As a Speech Language Pathologist, you help patients get their power back. You are the person who can help people communicate, swallow, and work to diminish or remediate disorders or deficits. In doing this, you take responsibility for the effective and efficient delivery of rehab services, you design the plan, and work with patients to execute those plans.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual, and you know your goal is the design of a program that will restore, reinforce, and enhance their speech and communication abilities.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings. From cleaning equipment to reporting to meetings, you thrive in a setting that keeps you moving through your day.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being a Speech Language Pathologist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you! Qualifications: Qualifications1. A Master's degree in Speech-Language Pathology, Communication Disorders, Communicative Disorders or similarly-titled area that is consistent and acceptable to the American Speech-Language-Hearing Association. 2. A Certificate of Clinical Competence from the American Speech-Language-Hearing Association (ASHA) or be eligible to participate as an ASHA Clinical Fellow. We will also accept candidates who are eligible to obtain the Certificate of Clinical Competence.3. Licensed, certified or credentialed, as required in the state of practice. Posted Salary Range: USD $43.00 - USD $47.00 /Hr. Bonus: USD $10,000.00

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $13.50+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $13.50+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $13.50+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $13.50+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $13.50+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Overview: The most important people at Country Fair are the ones who serve our customers on a day to day basis. That’s not just our belief; that’s our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.Starting Rate: $12+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.