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Full Time
6/19/2025
Youngstown, PA 15696
(44.3 miles)
General information Job Posting Title Customer Service Representative (CSR) Tier 3 - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas.- May respond to e-mail inquiries.- Customer service is the primary function.- Calls are non-routine and require deviation from standard screens, scripts, and procedures.- Handles situations which may require adaptation of response or extensive research according to customer response.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- May handle escalated and unresolved calls from less experienced representatives.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:- Active Secret clearance- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 12 months of customer service experience.- May have additional training or education in area of specialization. Job-Specific Preferred Skills & Experience: - 1+ years background investigation CSR experience - Ability to work as part of a team - Problem/situation analysis - Detail oriented - Ability to meet deadlines - Attentiveness #FEDDODBPS #techjobs #clearance #LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 21.45 Maximum Salary $ 21.45
Full Time
6/19/2025
Youngstown, PA 15696
(44.3 miles)
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.- Reports to the Department head or Team Lead.- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.- Communicate missing case data/information to agencies.- Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:- Active Secret clearance- High School diploma or equivalent with 1-3 years of work-related experience- Ability to go on-site to location within Boyers, PA Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- May have additional training or education in area of specialization.Preferred Skills and Qualifications: - Preferred but not required: 1-2 years background investigation CSR experience- Ability to work as part of a team.- Problem/situation analysis.- Detail oriented.- Ability to meet deadlines.- Attentiveness.#FEDDODBPS #techjobs #clearance EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 19.11 Maximum Salary $ 19.11
Full Time
6/10/2025
Youngstown, PA 15696
(44.3 miles)
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.Why Join Maximus Becoming part of Maximus means joining a team that offers:Comprehensive benefits, including medical/dental/vision, paid time off, and moreOpportunities for career advancement and professional developmentA collaborative, respectful work environment with supportive leadership and mentorshipThis position would be full-time and onsite in Boyers, PA and requires an active Secret clearance. Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.Job-Specific Essential Duties and Responsibilities:Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.Reports to the Department head or Team Lead.Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.Communicate missing case data/information to agencies.Prepare and send background investigation notices to agencies when applications don’t meet the requirements of federal guidelines.Job-Specific Minimum Requirements:Active Secret clearanceHigh School diploma or equivalent with 1-3 years of work-related experienceAbility to go on-site to location within Boyers, PAJob-Specific Preferred Skills & Experience:1-2 years background investigation CSR experienceAbility to work as part of a teamProblem/situation analysisDetail orientedAbility to meet deadlinesAttentiveness#FEDDODBPS #techjobs #clearance Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.51 Maximum Salary $ 17.51
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Full Time
5/29/2025
Point Marion, PA 15474
(3.1 miles)
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Full Time
6/6/2025
Lake Lynn, PA 15451
(5.1 miles)
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Full Time
6/6/2025
Carmichaels, PA 15320
(7.7 miles)
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(7.7 miles)
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Full Time
6/6/2025
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(11.9 miles)
Join us at New Directions Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Independently Licensed Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist. As an independently licensed Therapist (LPC, LCSW) on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers. We are looking for: Licensed therapists of all levels and experience.Key ResponsibilitiesConduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.Qualifications: Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.Independent license (LPC, LCSW, LMFT) per state regulation.Educational background that leads to or has resulted in professional licensing.Passionate about mental health and committed to providing high-quality care.Dedicated to ongoing professional development in mental health including free supervision and continuing education.Eager to collaborate with a multidisciplinary team to enhance client care.Strong commitment to ethical practice and maintaining confidentiality.Excellent communication skills and ability to build rapport with clients and families.Ability to manage time effectively and complete documentation and administrative tasks efficiently.Explore the Advantages of Joining Our Team:Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.Deliver mental health care in a sustainable way, with the support and tools you need to thrive.Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. #PAMHT
Full Time
6/6/2025
Hiller, PA 15444
(15.3 miles)
New Directions Mental Health, a member of Transformations Care Network (TCN), is excited to embark on an exciting journey to empower Independently Licensed Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist. $3,000 Sign-On Bonus Available Now Through July!Join our team at New Directions Mental Health and receive a sign-on bonus when you begin your journey with us this summer.As an independently licensed Therapist (LPC, LCSW) on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers. Key Responsibilities:Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.Qualifications: Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.Independent license (LPC, LCSW, LMFT) per state regulation.Educational background that leads to or has resulted in professional licensing.Passionate about mental health and committed to providing high-quality care.Dedicated to ongoing professional development in mental health including free supervision and continuing education.Eager to collaborate with a multidisciplinary team to enhance client care.Strong commitment to ethical practice and maintaining confidentiality.Excellent communication skills and ability to build rapport with clients and families.Ability to manage time effectively and complete documentation and administrative tasks efficiently.Explore the Advantages of Joining Our Team:Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.Deliver mental health care in a sustainable way, with the support and tools you need to thrive.Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Full Time
6/6/2025
Scenery Hill, PA 15360
(22.4 miles)
Join us at New Directions Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Independently Licensed Therapists likeyou to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist. As an independently licensed Therapist (LPC, LCSW) on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers. We are looking for: Licensed therapists of all levels and experience.Key ResponsibilitiesConduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.Qualifications: Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.Independent license (LPC, LCSW, LMFT) per state regulation.Educational background that leads to or has resulted in professional licensing.Passionate about mental health and committed to providing high-quality care.Dedicated to ongoing professional development in mental health including free supervision and continuing education.Eager to collaborate with a multidisciplinary team to enhance client care.Strong commitment to ethical practice and maintaining confidentiality.Excellent communication skills and ability to build rapport with clients and families.Ability to manage time effectively and complete documentation and administrative tasks efficiently.Explore the Advantages of Joining Our Team:Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.Deliver mental health care in a sustainable way, with the support and tools you need to thrive.Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
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