At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role ofVice President, Client Processing I to join ourTreasury Services Client Platformteam. This role is located inPittsburgh, PA, and will work a Hybrid schedule.
In this role, you’ll make an impact in the following ways:
Learn our Treasury Services Business and products to provide exceptional operational and customer serviceProvide complex analytics and reporting services, working to improve and automate various processes and activities systems including analysis and implementation of solutions for process re-engineering with an expectation to leverage digital tools (ex. Alteryx, PowerBI, UI Path, etc.) and artificial intelligence based solutions (ex. BNY's proprietary ELIZA platform)Deal with complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations)Assist in communicating needs and issues with internal and external clientsParticipate in innovative product development, product enhancement, and system testing to ensure seamless operationsSolve ad hoc complex problems based on an understanding and knowledge of the intricacies of the products, data, and systemsUse in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutionsProvide technical assistance and support to lower level operations and client support rolesPossess a strong risk and control focused mentality, assessing impacts through all facets of work scope
To be successful in this role, we’re seeking the following:
Bachelors degree or the equivalent combination of education and experience is required
Advanced/graduate degree preferred7-10 years of total work experience is preferredProven leadership experience serving as a subject matter expert within a team environmentAbility to make well-balanced business decisions to drive solutionsCreating data with the use of automation tools
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024World’s Most Admired Companies, Fortune 2024Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024“Most Just Companies”, Just Capital and CNBC, 2024Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.