The CHS Systems Administrator is a dynamic and results-driven role that is critical to implementing technology solutions in an educational environment. This individual will assist the Information Technology Manager in establishing, installing, configuring, and maintaining systems and workstations, network infrastructure, integrations, and security related technologies for the Central Office and accompanying Centers. This position plays a key part in optimizing and enhancing the CHS systems to ensure they are scalable, efficient and meet the needs of our rapidly growing and evolving organization. The Systems Administrator will provide leadership in training and guiding staff members with all technology related matters. In addition, this individual must be proactive in identifying opportunities to improve and enhance current systems. This position is also responsible for reviewing and managing IT systems around support, project management, systems upgrades, assisting in coordinating contracts with third-party providers, and is expected to not just meet the standard, but set the standard for IT within the organization. The salary range for this position is $59,735 to $79,746 per year based on experience.Responsibilities:Systems and Application SupportServe as subject matter expert on CHS Systems and ApplicationsInstall configure, and test new hardware and softwareImplement and integrate operational and education software across CHS Central Office and CHS CentersUtilize MS Endpoint Manager and Intune to deploy and secure technologies across the CHS environment including monthly third-party patchesManage user access through Azure Active Directory and provide oversight for system accessDiagnose and troubleshoot issues related to hardware and software applications such as Windows OS, MS Office Suites, Adobe Acrobat, etc.Oversee upgrades of existing systems, and recommend upgrades for current or new systemsConduct data backups, and data restoration efforts, when the situation requiresClient SupportPerform asset and inventory management, and provision client technologiesNew Employee Onboarding training, and training to existing staff on relevant systemsSupport Center IT Specialists as an escalated support personEstablish clear lines of communication for responsive technical supportProduce and distribute a monthly technology tips newsletter to CHS staffProjectsAssist with vendor relationships and ensuring vendors are meeting project objectives and SLAsSupport the IT Manager with security, regulatory, and technology auditsAssist the IT Manager in deploying strategic plans for the CHS IT support modelNetwork and Telecommunications SupportSupport a data network for sharing of information among multiple CHS Centers while following best practices in cybersecurityManage infrastructure technology assets and activities (including personal devices) for the CHS Central Office and multiple CHS Centers through device management systemsMaintain Central office network infrastructure and support network integrations at CHS Centers.Other duties as assignedQualifications:Associate's degree in Computer Science, Information Technology, or related field. Bachelor's preferred5+ years of experience in a similar roleProficiency in networking, IT infrastructure, firewalls (Cisco ASA, Palo Alto, etc.), and software supportKnowledge of functional areas such as telecommunications, and classroom technology trendsProficiency in using technology, including MS Office Suite (including Teams, Outlook, Word, Excel and PowerPoint)Microsoft 365: Modern Desktop Administrator Associate preferredMicrosoft Certified: Azure Fundamentals preferredMicrosoft Certified: Security, Compliance, and Identity Fundamentals preferredAdvanced troubleshooting and multi-tasking skillsExceptional communication skills - written, verbal, and platform, and the ability to communicate technical concepts to non-technical audiencesExceptional organizational and time management skillsFlexible and quick learner, able to adapt to changing environment by identifying new approaches of working in an entrepreneurial environmentWillingness to be held accountable and receive feedbackCommitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for childrenDemonstrated ability in managing and maintaining a Help Desk tracking/ticketing processDemonstrated ability to cultivate collaborative working relationships with a variety of stakeholders, including parents, staff, and community partnersAbility to hold teams accountable and ensure compliance to CHS requirements and proceduresPerform duties in an ethical and professional mannerU.S. work authorized required