IVA and Digital Platform Developer Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications servicesand applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Job Summary: This role is for an IVA Voice (Intelligent Virtual Assistant) and Digital Chat Developer. This role will beinstrumental in designing, developing, and optimizing our IVA/Digital solutions, which are at the core of our Conversational AI strategy. Responsible for working closely with cross-functional teams, including product managers, UX/UI designers and developers, to create conversational AI experiences that meet our business objectives and drive positive customer experience. Where you will work:This is a hybrid opportunity! This position will sit in either Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX. Duties and Responsibilities: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned Requirements/Qualifications: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience: Experience on a Conversational AI Platform.Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products.Experience to Natural LanguageExperience with Node.js as a backend technology for chatbot development.Experience with REST and SOAP Web ServicesExperience in Design and Solution Architecture for creating chatbots & voicebots.Minimum of 3+ years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Knowledge, Skills and Abilities: Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% Work-from-Home Requirements: You need a dedicated, private room in your home that is quiet during work hours.You must provide an Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.Astound will provide all computer equipment.Your desktop work surface must have room for 2 PC monitors.In the event of disruptions resulting in a poor Internet connection or in-home disruption, you will be required to work from the office.Employees must live within a 60 mile commuting distance from the Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX office.You will be required to sign a written form to acknowledge these work-from-home requirements.You must have a personal cell phone to install a security application. We are Proud to Offer an Astounding Benefits Package Including:Rewards: Competitive compensation planEntertainment: Free internet/video/phone service if you reside in an Astound serviceable areaRetirement: 401k with employer match and immediate vestingFamily: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)Professional Development: Paid training & tuition reimbursement programLeisure and Fun: Employee discount programLive YOUR Life: Generous paid time off plansImpact: Established, yet growing, organization where you can make a real impact!*Benefits listed above are for regular full-time position Is this the career opportunity you’ve been searching for If yes, then apply now! The base salary range in Pennsylvania and Texas for this position is $70,000 - $100,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun Diverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdfEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications servicesand applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Where you will work: This position will be based out of Astound’s Bethlehem, PA office. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outagesEmergency coax restorationUnderground cableMaintenance (power supply, actives)LeakageSplicingDocumentationParticipation in a 24/7 on-call rotationOther duties as assigned What You Bring to the Table: Experience: 2+ years (telecom technician)Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant Physical Requirements: Ability to lift up to 75 lbsStanding and walking for extended periods of time Education and Certifications: High School Diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organizationFloating Holiday: 40 hours per yearPaid Holidays: 7 days per yearPaid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local lawsTuition reimbursement programEmployee discount program*Benefits listed above are for regular full-time positions Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdfEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®Infinite Possibilities. One Family.Job SummaryThe ideal candidate will have deep knowledge of the SAP FI module and experience managing end-to-end Record to Report processes to ensure accurate financial data. The SAP FI R2R Manager will need to work closely with business stakeholders, IT cross-functional teams, and vendors to ensure successful delivery of R2R solutions that meet business and regulatory requirements.Key Accountabilities and Outcomes• Lead end-to-end Record to Report processes, including month-end close, financial statement preparation, and reporting• Detailed knowledge of the key data structures which drive financial transactional accuracy.• Demonstrate a strong understanding of system configuration, data migration, and data quality activities in SAP FI R2R.• Strong technical knowledge of SAP FI R2R• Collaborate with business stakeholders, IT teams, and vendors to gather requirements and translate them into technical specifications.• Develop and maintain documentation, including functional specifications, technical designs, and configuration documents.• Work with cross-functional teams to develop and implement SAP FI R2R solutions, ensuring integration with other modules and systems.• Perform testing, debugging, and troubleshooting to ensure successful implementation of SAP S/4 HANA FI R2R implementation.• Lead effective meetings to be able to drive timely decisions which can be actioned to drive timely delivery.• Ensure critical project tasks are on track with detailed quality to ensure timely delivery and reduce risk of rework.• Solid understanding of the system technical build and business process to be able to support training documents and support end-users on SAP FI R2R processes and ensure adoption of new processes.Knowledge, Experience and Skills• 5-7 years of experience as an SAP Application Analyst• S/4 HANA project implementation experience preferred• Strong knowledge of application development methodologies and best practices• Expertise in analyzing and troubleshooting complex application issues• Ability to work collaboratively with cross-functional teams#LI-BE2LI-Remote#TransformationACCOMPENSATIONIn accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.Annual Range/Hourly Rate$108,960.00-$163,440.00Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.

Job ID NumberR5714Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryAs a Senior Desktop Support Specialist, you will be responsible for providing top-tier desktop support, mentoring and learn new technologies.Job DescriptionWe are in search of a Senior Desktop Support Specialist to provide support. This is an onsite position at our corporate headquarters in Allentown, Pennsylvania.This position will require oncall support once per month. Core business hours are a shift sometime between 7:30am-4:30pm, depending on oncall schedule.The Senior Desktop Support Specialist is a critical role within our IT department, responsible for providing top-tier desktop support while also leading and mentoring a team of support specialists. This role requires in-depth knowledge of Microsoft Entra ID, Microsoft Intune, and Microsoft Autopilot, and involves both technical troubleshooting and strategic planning to ensure optimal desktop performance across the organization.What You’ll DoProvide advanced troubleshooting and support for desktop hardware, software, and network issuesManage and maintain desktop environments using Microsoft Entra ID, Microsoft Intune, and Microsoft AutopilotDevelop and implement desktop management policies and proceduresEnsure timely resolution of escalated technical issuesLead and mentor a team of desktop support specialistsCoordinate and oversee daily support operationsConduct regular team meetings and training sessions to enhance team performanceCollaborate with other IT teams to ensure cohesive and efficient IT operations.Plan and execute desktop support projects, including hardware and software rolloutsMonitor and report on project progress, ensuring alignment with organizational goalsLiaise with vendors and suppliers for procurement and support servicesWhat You’ll NeedRequired:Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).Minimum of 5 years of experience in desktop support or a similar role.Strong knowledge of Microsoft Entra ID, Microsoft Intune, and Microsoft AutopilotProficiency in desktop hardware, software, and network troubleshootingExperience with desktop imaging and deploymentProven interest in leadership or supervisory roles within IT supportExcellent communication and interpersonal skillsAbility to motivate and develop team membersStrong diagnostic and analytical skills to resolve complex technical issuesAbility to work under pressure and manage multiple priorities.Open and eager to continually learn new technologies and improve skillsPreferred:Certifications such as Microsoft Certified: Modern Desktop Administrator AssociateExperience in a large, enterprise environmentKnowledge of additional Microsoft technologies and solutionsPhysical RequirementsThis is an on-site role requiring presence at our Allentown office locationAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitorThe pay range for this position is $60,000 - $62,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. #LI-CZReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementCAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Find your next opportunity, work with talented teams, and grow in new ways through our energetic culture that helps you become better every day. Envision innovative possibilities to hone your skills. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself – and/or teams, there are roles ready to nurture your skills and take you to the next level. Future You goes further than you imagine.THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE OFFICE 3 DAYS A WEEK. (NJ or GA)Applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software that provide business capabilities, solutions, and/or product suites. Provides systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery of technical solutions is on time and within budget. Researches and supports the integration of emerging technologies. Provides knowledge and support for applications’ development, integration, and maintenance. Develops program logic for new applications or analyzes and modifies logic in existing applications. Analyzes requirements, tests, and integrates application components. Ensures that system improvements are successfully implemented. May focus on web/internet applications specifically, using a variety of languages and platforms. Defines application complexity drivers, estimates development efforts, creates milestones and/or timelines, and tracks progress towards completion.Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.Applies in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Solves complex problems related to own job discipline by taking a new perspective on existing solutions. Builds consensus. Regularly acts as a resource for colleagues with less experience. Works independently, receives minimal guidance.Agile Engineering Best PracticesStays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices, coaching others when needed.Recommends and plans for application of agile methodologies vs. traditional methodologies, based on comparison of various approaches to achieve the most effective development outcome.Identifies appropriate agile engineering practices (e.g., Extreme Programming techniques such as pair programming and test driven development) and coaches others in applying in software development projects.Project ManagementIntegrates timelines and milestones across projects, identifying areas of synergy or dependency.Determines actual or potential gaps in resourcing for projects and recommends strategies to mitigate.Evaluates the progress of projects and makes adjustments (e.g., to task order or timeline) to keep the project on track.TroubleshootingConducts a deep review of data and issues to quickly reveal the root cause of problem.Recommends interim and long-term solutions to complex problems to ensure successful resolution.Executes solutions to complex problems; guides the analysis of a problem all the way to a successful resolution.Application Development/ProgrammingCreatively tests and maintains software applications and related programs and procedures by using a variety of software development tools following design requirements of customer.System and Technology IntegrationPossesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.Technology Advising/ConsultingGains insight into how customers utilize technology for their competitive advantage and applies this knowledge to suggest areas for improvement.Conveys the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner.Contributes to product development by identifying industry change, listening to customer needs, capturing feedback and communicating that feedback to the business.Responsibilities:Develop and deploy AI solutions/models to solve business problems and drive innovation across products and services.Collaborate with teams to integrate AI solutions into production systems and optimize existing workflows.Design, build, and maintain intelligent chatbots and AI agents to enhance customer experiences and automate routine interactions.Establish and maintain testing frameworks to ensure model accuracy, fairness, and reliability.Monitor the performance of deployed models and make iterative improvements based on real-world data and feedback.Communicate technical findings and AI model results to both technical and non-technical stakeholders, offering actionable insights.Skills & Qualifications3–5 years of professional experience in software/IT with a focus on artificial intelligence and machine learning.Strong proficiency in Python and ML frameworks such as TensorFlow, PyTorch, and Scikit-learn.Solid understanding of supervised and unsupervised learning, model evaluation, and tuning techniques.Experience with data handling tools (Pandas, NumPy) and visualization tools (Tableau, Power BI, or Plotly/Dash).Familiarity with NLP, computer vision, or deep learning techniques is a plus.Knowledge of cloud platforms such as GCP or Azure, including their AI/ML toolkits and services.Experience with MLOps tools and concepts for managing the full machine learning lifecycle.Skilled in developing APIs and deploying models using Flask, FastAPI, Docker, and Kubernetes.Strong foundation in mathematics, statistics, and data mining techniques.Excellent problem-solving, communication, and collaboration skills.Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field is required.Other Criteria: Job Grade: 20IMust be currently located in the same geographic location as the job or willing to relocate yourself –Required. Shift: Monday – Friday | 9am to 6pmEmployee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Pay Range:Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,620.00/year to $187,860.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®Infinite Possibilities. One Family.Job SummaryRich Products, a $5.5Billion food manufacturing company, is looking for a Director, Platform Technology Services, to join our IT team. In this position, you will play a critical role in scaling out services capability across the enterprise.This includes leading a team of product managers and platform engineers to ensure the successful delivery of IT solutions that meet business needs. This role is also responsible for developing and executing a product and platform strategy that aligns with the overall IT and business strategy. Additionally, this role is accountable for managing the product and platform lifecycle, including product roadmap, product development, product launch, and ongoing product support and maintenance.The ideal candidate will bring their knowledge of managing delivery of CRM & ERP systems on an enterprise scale within a manufacturing environment and will have a track record of successfully delivering complex projects on time and in budget.You will also lead cross-functional teams (including offshore).We are happy to consider remote candidates for this role, with travel to Buffalo, NY as per business needKey Accountabilities and Outcomes• Strategic Leadership:o Define and execute the vision, strategy, and roadmap for IT platforms, ensuring alignment with business goals.o Lead cross-functional teams to deliver scalable, high-performing, and secure IT solutions.o Drive innovation to enhance IT capabilities, focusing on automation, efficiency, and user satisfaction.• Platform execution:o Oversee the lifecycle management of enterprise applications, ensuring they meet current and future business needs.o Collaborate with business units to understand requirements and implement solutions that improve operational efficiency and productivity.o Optimize software integration to ensure seamless workflows across the organization.o Ensure high availability, performance, and scalability of infrastructure to meet organizational demands.o Monitor and address infrastructure-related challenges proactively.o Implement best practices for IT service management (ITSM) and process improvements.o Establish and monitor key performance indicators (KPIs) to measure operational success.o Develop and maintain robust security policies, procedures, and controls to safeguard IT systems and data.o Oversee compliance with regulatory requirements and industry standards (e.g., GDPR, ISO 27001).• Platform lifecycle management: Instill a data-centric approach for solution development and a robust 'test and learn' framework for iterative solution measurement and delivery• Turn vision into outcomes: Convert strategy and vision into tangible platform features and offerings that balance impact on user adoption and business value. Ability to rapidly develop business cases and prioritize accordingly.• Business to IT translation: Leverage knowledge of IT and software delivery lifecycle to support in translating functional requirements into clear, comprehensive technical requirements. Be the bridge back to the business to set expectations regarding timelines, resourcing requirements, dependencies, etc.• Cultural leadership: Instill a strong product culture by establishing norms and systems that promote collaboration and innovation across all functions• Stakeholder management: Clearly communicate and evolve product vision, strategy and roadmap with executive stakeholders across all functions of the business.• Team development: attract and retain a diverse, high caliber, output-oriented platform teamKnowledge, Experience and SkillsRequired:• Proven experience as a Director of Applications/ Infrastructure or in a comparable executive leadership role (consulting experience a plus)• Broad industry experience across manufacturing and consumer, spanning both digital and physical platforms• Bachelor's degree in Computer Science, Information Technology, or related field.• Proven experience (10+ years) in managing IT application delivery, including managing SAP ERP, CRM, Custom, and SaaS technologies.• Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support.• Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals.• Project management expertise with a track record of successfully delivering complex projects on time and within budget.• Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives.• Strategic thinker with the ability to align technology strategies with business goals.• Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties.Preferred:• Master's degree.• Knowledge of ITIL and other relevant frameworks for IT service management.• Demonstrated commitment to staying current with industry trends and emerging technologies.• Knowledge of industry-specific compliance and regulatory standards.#LI-NT1#ITACCOMPENSATIONIn accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.Annual Range/Hourly Rate$153,885.75-$256,476.25Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.

Physical Therapist Career Opportunity Join a Team That Puts Your Passion for Care FirstAre you seeking a fulfilling career that feels like home and lets you make a meaningful impact At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment. A Glimpse into Our WorldWhether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable. Our Commitment to YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional advancement.Company-matching 401(k) and employee stock purchase plans for a secure financial future.Flexible spending and health savings accounts tailored to your unique needs.A community of individuals passionate about what they do. Be the Physical Therapist You've Always Aspired to BeYour journey involves:Providing direct inpatient care to patients in need of physical therapy.Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.Celebrating every victory along the way. QualificationsCurrent licensure or certification as required by state regulations.CPR certification.Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

Overview: Physical TherapistClinic Location: 518 Routes 6 and 209, Milford, PA (outpatient clinic)Salary: $75,000/yr-$90,000/yr$5,500 Sign-on bonusStatus: Full Time (40hrs per week)HowAccess PT and Wellness, a member of theConfluent Health FamilySupports You: Student loan repayment program - We pay your lender monthly! IRS approved. Value increases after two years of employment!Fully paid trainings, certifications, and education programs through Evidence In Motion (EIM)Comprehensive mentorship and career developmentLeadership and talent development opportunitiesGenerous Paid Time OffIndustry-leading Medical, Dental, Vision, LTD insurances401(k) Employer MatchingFamily Building and Parental BenefitsVISA sponsorship available Responsibilities: As a Physical Therapist, You’ll Achieve Success By:Reviewing patients' medical historyDiagnosing patients by observing their movements and listening to their concernsDeveloping individualized treatment plans for patientswith clear goals and expected outcomesUsing exercises, stretching, equipment, and hands-on manual therapy to manage patients’ pain, increase mobility, and prevent further pain and injuryRecording patient progress and modifying the plan of care as needed Qualifications: Physical Therapist Requirements:Physical Therapist Licensure in good standing in the state of PennsylvaniaNote: Pennsylvaniais a member of the Physical Therapy Compact (PT Compact) and is currently both issuing and accepting compact privileges. This allows eligible licensed PTs from other compact member states to practice in Maryland more easily. For more information and eligibility requirements, please visit PT Compact PennsylvaniaWho We Are:ACCESS PTis a member of theConfluent Health familyof companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.ACCESS Physical Therapy & Wellness is a physical-therapist-owned companyon a mission to help people move better, feel better, and live better.Founded in 2003 by brothers Chris and Steve Albanese and their wives, all practicing physical therapists, ACCESS PT was born out of a shared passion for delivering patient-centered care in their hometown of Orange County, NY. What started as a single clinic has grown into more than50 locations across New York, Connecticut, Pennsylvania, and North Carolina.With a strong focus on partnership, exceptional service, and a culture of compassion, ACCESS PT continues to expanddriven by the vision of improving the lives of 100,000 patients annually.Confluent Health and ACCESS Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and ACCESS Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #CH750

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education:Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Title: Physical TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of RehabPowerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well!As a Physical Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you!Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive.Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work.Now is the time for you to join Powerback.Powerback has streamlined our hiring process:Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview.This all happens within 1-5 business days from the phone screen.After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! Qualifications: 1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.2. They must have a Master's degree in Physical Therapy; or3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience.5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy. Posted Salary Range: USD $40.00 - USD $50.00 /Hr.

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education:Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Title: Physical TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of RehabPowerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well!As a Physical Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you!Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive.Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work.Now is the time for you to join Powerback.Powerback has streamlined our hiring process:Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview.This all happens within 1-5 business days from the phone screen.After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! Qualifications: 1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.2. They must have a Master's degree in Physical Therapy; or3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience.5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy. Posted Salary Range: USD $40.00 - USD $52.00 /Hr.