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Management Jobs
Full Time
10/30/2024
Pataskala, OH 43062
(36.2 miles)
Do you want to build B2B relationships and upsell services to existing clients while earning back former clients You can do that. Ready to outline beneficial combinations of technology products to meet client needs As an Enterprise Account Manager at Spectrum Enterprise, you can do that.Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTIONYou partner with current and former clients to connect them with beneficial combinations of our solutions. After completing our award-winning training, you use consultative sales techniques to provide dedicated account management while working a strategic sales. WHAT OUR ENTERPRISE ACCOUNT MANAGERS ENJOY MOSTComplete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.Consult with former clients to cultivate new opportunities and develop product solutions.Develop long-term client relationships to support renewal and upsell opportunities.Deliver product proposals and presentations to key decision-makers to close deals.Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.Identify target markets, industries and contacts for a product portfolio and qualify leads by submitting an ROI analysis. Request a site survey to determine serviceability.WHAT YOU'LL BRING TO SPECTRUM ENTERPRISERequired QualificationsExperience: Two or more years of B2B sales experience as a proven sales performer.Education: High school diploma or equivalent.Technical Skills: Knowledge of computer networking, internet solutions and fiber connected networks.Skills: Relationship building, negotiation, closing and English communication skills. Abilities: Quick learner with the ability to manage change and shifting priorities. Availability: Travel to and from assigned territories and company facilities. Valid driver's license.Preferred QualificationsFour or more years of B2B sales experience selling telecommunications products.Bachelor’s degree in a related field.Familiar with Salesforce, ICOMS or CSG.Proficient in Microsoft Office and Outlook.SPECTRUM ENTERPRISE CONNECTS YOU TO MOREEmbracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.Learning Culture: Company support in obtaining technical certifications.Dynamic Growth: Paid training and clearly defined paths to advance within the company.Total Rewards:Comprehensive benefits that encourage a work-life balance. Apply now, connect a friend to this opportunity or sign up for job alerts! SCM240 2024-42818 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Full Time
10/16/2024
LOGAN, OH 43138
(36.9 miles)
Are you a high energy, passionate retail leader who is looking for the next step in their career Are you someone who loves to help others and work as part of a team Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management Do you like discounts on gas and free coffee Then you may be the perfect addition to our team!What We Offer:Competitive WagesProfessional Structured Training programWork today, get paid tomorrow through our earned wage access program*Paid Time OffMedical/Health/Dental Coverage401K with Company MatchTeam Member DiscountsTuition ReimbursementEmployee Assistance ProgramHealth Savings AccountCompany Spirit DaysAnd much more!Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.Training Process:During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.Looking for growth opportunities Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!What you’ll do:Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests’ count on us to be 100% in-stock at all times.Oversee quality control, merchandising, & food safety programs in locations that offer hot food.We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.Operate the cash register in an efficient mannerIn locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!Minimum Education:High School or GEDPreferred Education:Minimum Experience:1 year retail or food experiencePreferred Experience:1 year in retail, guest service or restaurant, in a leadership rolePreferred Licenses/Certifications and Skills:ServSafe /Food Safety certification a plus but not mandatorySoft Skills:Comfortable talking and interacting with guests and team membersHigh energyAbility to move from one activity to another quicklyTeam oriented; willing to give extra effort to help othersComputer skills are helpfulScheduling:This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.Hours & Conditions: Full-time – 40 regular hours maximum with 5 hours overtime requiredTravel:5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.Physical Requirements:Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.Other:Specialized attire required in food establishments (hats or visors, gloves etc. provided)
Full Time
10/29/2024
Pickerington, OH 43147
(39.8 miles)
About the RoleAs Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoLead the Beauty Team to deliver a positive and compelling client experienceProvide leadership for the Beauty Team through strong partnership with the Store ManagerBuild a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coachingAct as a point of contact for Store Manager, Sephora Training Team, and other partnersDrive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goalsBuild and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsActively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelinesWork with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty AdvisorsEnsure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the client experienceSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredAuthentic passion for beauty 5 years of Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $17.10
Full Time
10/27/2024
Pickerington, OH 43147
(39.8 miles)
Ready to join our BIG family Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.2. Provides feedback to store leadership regarding the team’s performance.3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum two years retail management experience preferred.3. Strong decision-making, problem resolution, and interpersonal skills required.4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.6. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
10/6/2024
Reynoldsburg, OH
(42.3 miles)
Retail Department SupervisorOpportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.Retail Department Supervisor
Full Time
10/1/2024
Reynoldsburg, OH
(42.3 miles)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
10/27/2024
Pickerington, OH 43147
(39.8 miles)
Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.1.Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.2.Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.3.Provides feedback to store leadership regarding the team’s performance.4.Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.5.Manages the price hold process, including weekly audits.6.Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn. 7.Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.8.Develops plans for furniture department coverage during special events.9.Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.10.Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.11.Assists with recovery of the entire store as needed.Qualification1.High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2.Minimum one-year retail sales experience preferred.3.Demonstrated furniture merchandising and sales skills preferred.4.Strong customer service and communication skills required.5.Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6.Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.7.Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Full Time
10/6/2024
Reynoldsburg, OH
(42.3 miles)
Retail Backroom SupervisorThe Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.Retail Backroom Supervisor
Full Time
10/6/2024
Reynoldsburg, OH
(42.3 miles)
Retail Customer Service SupervisorOpportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.Retail Customer Service Supervisor
Full Time
10/6/2024
Pickerington, OH 43147
(39.8 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the freight team and provides leadership, planning, and direction during sales floor merchandising preparation, truck unload, stocking, ticketing, and backroom organization processes in the store. Works side by side with the freight team, but maintains accountability for truck unload, freight-processing, merchandising metrics, and presentation standards in the store. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery and furniture-related activities on the sales floor. Occasionally required to run a cash register, perform customer service on the sales floor, or assist with recovery as needed. Works collaboratively with store leadership to accomplish store merchandising goals and tasks to help drive overall store performance.1. Plans and leads preparation for new merchandise on the sales floor, truck unload, freight flow, display assembly, ticketing, and stocking tasks for the freight team.2. Provides clear work direction, training, and coaching to freight team members regarding freight flow process and furniture assembly.3. Analyzes and evaluates staffing and scheduling needs for all freight flow processes based on projected carton counts and payroll allocation on a weekly basis.4. Tracks, calculates, and reports freight productivity metrics within the store on a weekly basis.5. Provides feedback to store leadership regarding the team’s performance and ability to meet freight metrics.6. Responsible for stockroom organization and cleanliness, including back stock control.7. Prepares for upcoming merchandising efforts and reconciles all inventory transactions, in conjunction with store merchandising leadership.8. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum two years retail management experience preferred. 3. Strong decision-making, problem resolution, and interpersonal skills required.4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.5. Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.6. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
10/14/2024
Athens, OH 45701
(45.0 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Responsible for leading, planning, and directing the entire Store Team. Accountable for all functional areas of the store, including the financial performance, execution of company initiatives, staffing, inventory control, and compliance with company standards. Retains accountability for all aspects of the store but will often delegate tasks or operational activities to other leaders and will supervise, inspect, train, and/or coach those leaders in order to accomplish all goals and tasks set for the store. Occasionally required to prepare for freight processing, stock shelves, or participate in other aspects of the freight flow and merchandising process. Will spend a substantial majority of working time performing management tasks.1. Plans, leads, directs, and employs all operational and financial resources to achieve established goals.2. Utilizes company reports and tools in order to assess efficiency, analyze trends, and identify opportunities for improvement in store performance.3. Leads all store processes in accordance with company standards, including freight flow, merchandise presentation, reconciliation of all sales, cash and inventory transactions, and customer service.4. Leads and supervises all furniture department operations, including furniture sales and sales processes, Lease to Purchase, Price Holds, and furniture department merchandising and presentation standards.5. Responsible for the scheduling and payroll processing in the store on a daily and weekly basis.6. Oversees and drives staffing efforts in the store, including interviewing, selection, hiring, training, and performance evaluations of all associates in collaboration with the other members of the store’s leadership team.7. Approves and administers appropriate disciplinary action to associates, including recommendations for termination, in partnership with the other operational and support resources in accordance with company guidelines.8. Responsible for the supervision, maintenance, and compliance of all customer service and associate recognition programs. Completes training and follow up as needed.9. Directs the preparation for merchandising initiatives and ensures reconciliation of all inventory transactions.10. Serves as Manager on Duty including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.Qualification1. High School Diploma, GED or equivalent work experience required. Must be 18 years of age.2. Minimum five years retail management experience preferred.3. Excellent leadership, organizational, communication, presentation and interpersonal skills required.4. Proven ability to lead, coach and develop team members to achieve company goals and objectives on a consistent basis.5. Strong decision-making and problem resolution skills required.6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.7. Availability to work a variable schedule of at least 40 hours per week, including nights, weekends, and holidays required.8. Ability to travel between stores with some overnight stays required.9. Demonstrated visual merchandising skills required.10. Basic English literacy, math and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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