Marysville, OH • (41.4 miles) • Full Time • 9/5/2026

Collections SpecialistMarysville, OHEssential Duties and Responsibilities:· Make outbound calls to members with delinquent accounts.· Handle inbound calls regarding past-due loans and payments.· Discuss payment status and outstanding balances with members.· Negotiate payment arrangements within company guidelines.· Encourage members to bring delinquent accounts current.· Explain consequences of missed or late payments professionally.· Research member accounts and review payment history.· Document all collection activity and member interactions accurately.· Follow up on promised payments and payment arrangements.· Handle difficult or upset members with empathy and professionalism.· Prioritize and manage multiple delinquent accounts.· Meet daily/weekly collection and performance goals.· Use