Job ID NumberR5564Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryWe are looking for a motivated Engineering Specialist ready to take us to the next level! If you have strong problem-solving skills, a desire to work with software, and are looking for your next career move, apply now.Job DescriptionWe are looking for an Engineering Specialist to assist in developing maintenance schedules, deploy software updates, monitor deployments, and remediate patching activity for our enterprise clients. This position will be Full-Time and Onsite. With employees expected to work onsite five days per week.This opportunity exists within our CAI’s Neurodiverse Solutions business unit, all candidates in consideration of positions within CAI’s Neurodiverse Solutions must be able to self-disclose that they identify as neurodivergent.Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.What You’ll Do Develop patch maintenance schedules to meet internal requirements to maintain compliance for OS, Browser and 3rd party software updatesSchedule maintenance windows for internal deployments, following all change management processesCreate pre- and post-patch reports and be able to present results to management, when neededAssist in testing and pilot software deployments to include post deployment issue resolutionComplete patch management agent installs and resolve issue with non-functioning agentsAssist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operationsCreate knowledge articles to document software patch deployment and remediation tasksComplete emergency (zero day) patch deploymentsComplete moves, adds, and changes for maintenance collections and deploymentsMonitor and remediate patching activity across a range of maintenance schedulesManage and ensure effectiveness of software patchesEstablish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activitiesPerform routine audits of patching activity to confirm all updates are being applied and reported correctlyParticipate in routine audits to record patch levels and create reports to meet complianceWhat You'll NeedRequired:Proficiency in Microsoft Office Suite of products (Excel, PowerPoint, and Word)Meeting facilitation and note-takingExcellent documentation skillsDemonstrated ability to self-motivate and be flexible within a fast-paced environmentAbility to work independently as well as being part of a teamAdaptable enthusiastic quick learnerHands on, team player with a proactive and optimistic outlookStrong active listening, critical thinking, problem-solving and decision-making skillsEffective organizational and time management skillsEffective verbal and written business communicationPreferred:Professional office experience or some college training in lieu of IT Service Operations or Problem Management experience preferredDemonstrate some knowledge of IT processes and frameworks (SDLC, ITIL, COBIT etc.)Basic understanding of IT infrastructure components (servers, network, storage) or processes followed in software development and IT operations, as well some of the tools used to implement and manage themPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorThe pay range for this position is up to $35.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.#LI-NA1Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementCAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.