Job Functions, Duties, Responsibilities and Position Qualifications:We're not just a workplace - we're a Great Place to Work certified employer!Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!A proven leader with people skills, a passion for patient care, and the drive to succeed. Responsible for oversight of a designated market and provides supervision of phlebotomists. Adheres to and enforces departmental policies and procedures to include department programs, quality control, quality assurance, and safetyDuties & Responsibilities:Upholds all Sonic Core Values and ensures compliance with company policies and mandatory training.Oversees daily operations in assigned territory, including specimen collection, processing, transport, and new account setups.Maintains staffing levels, creates and manages work schedules, and provides phlebotomy coverage as needed.Manages all aspects of HR functions: hiring, onboarding, training, mentoring, performance management, and reviews.Handles payroll operations, including timecard monitoring, PTO review, and timely payroll submission.Participates in the Quality Management program, submitting reports and addressing errors in specimen handling and data entry.Conducts routine audits at all locations to ensure compliance and operational efficiency.Coordinates building maintenance and repairs, working directly with contractors as needed.Collaborates with the sales team to support client retention and business growth.Attends monthly and scheduled meetings at the Toledo main office.Performs other duties as assigned.Education and Experience:High School Diploma5+ year’s phlebotomy experience2+ years’ experience in a supervisory role.Licensure and Certifications:Required: Phlebotomy CertificateKnowledge, Skills, and Abilities: Ability to communicate effectively, both orally and in writing Ability to work independently, be attentive to detail, and provide quality workAbility to handle difficult situations involving patients, physicians, or others in a professional mannerAbility to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agenciesAbility to demonstrate knowledge of medical terminology related to blood collectionAbility to operate medical tools and equipment in carrying out phlebotomy proceduresAbility to maintain the confidentiality of employee, patient, client, and company information at all timesAbility to demonstrate commitment to compliance with applicable laws: federal and state regulations, including CAP, CLIA, HIPAA, Safety, and OSHA RegulationsProficient with Microsoft Office Suite or related softwareScheduled Weekly Hours:40Work Shift:1st Shift (United States of America)Job Category:Laboratory OperationsCompany:Pathology Laboratories, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.