Your role as the Fine Jewelry Commission Sales Associate is to be the resident guru around all things Fine Jewelry in the entire store. You know these products inside and out and love educating the customer on how your merchandise can enrich their lives.Primary Responsibilities:Customer Service & Sales -Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business. Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP).General Operations- Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Maintains sales floor recovery processes to ensure a clean and organized store environment. Performance Standards-Supports company shrink and safety initiatives and consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a manager will possess the following:Work experience- Minimum of 2 years retail experienceDrives Performance - Holds self-accountable to a higher standard to achieve results. Provides feedback, visibility, and recognition to the team.Builds Relationships - Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coach others through change.Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.In addition to a competitive wage, this position offers 1% commission on sales of qualified merchandise and a 10% commission for Service and Care plans.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $12.00/Hr -USD $12.00/Hr.

OverviewGeneral ManagerContributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs. Primary Responsibilities:Customer Service Models, coaches, and holds team accountable for outstanding customer service. Engage with both associates and customers to enhance interactions. Conduct store walkthroughs for pricing/signing accuracy. Sales Analyze sales and expense data to identify opportunities. Communicate business objectives and performance to the team. Strategically drive sales through store walkthroughs and leadership interactions. Improve store consistency around key performance metrics Participate in peer group discussions to address business trends. Team Development Provide in-the-moment coaching for associates. Maintain performance notes and take action on performance gaps Enhance each leader's execution abilities and team development. Utilize recognition and rewards to reinforce positive behaviors. Motivate associates/teams to align with the company's strategy. Specialty Businesses Lead Salon Manager/Beauty Manager/Supervisors and engage related teams. Analyze sales and expenses to drive performance and improvements. Performance Standards Support shrink and safety initiatives Consistently meet established performance standards, including sales, service, profit, productivity, and attendance Core Competencies & Accomplishments:Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being. Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments. Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose. Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit. Work experience- Minimum of 5 years retail leadership experienceEducation- bachelor’s degree or equivalent work experienceWhat you get:Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.com.About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay RangeUSD $63,700.00 - USD $91,000.00 /Yr.