Northwood, OH 43619 • (44.6 miles) • Full Time • 9/17/2026

Description: JOB TITLE: Manager, Billing & Revenue AssuranceJOB SUMMARY:The Manager, Billing & Revenue Assurance is responsible for overseeing customer billing operations and revenue assurance activities to ensure services are billed accurately, completely, and timely while minimizing revenue leakage and improving operational efficiency. This role leads the Billing and Revenue Assurance teams and works closely with Service Delivery, Sales, Accounting, Product, Engineering, and carrier/vendor management teams. The Manager is responsible for establishing controls throughout the customer and service lifecyclefrom order activation through billing, changes, disconnects, and vendor cost reconciliationto ensure that customer billing and underlying carrier expenses accurately reflect the services