Help at Home is hosting an onsite Open House event for Branch Managers. Anyone who attends are guaranteed an interview on the spot! Applicants with Home Care Management experience are encouraged to attend. When : 4/25/2024, 5/2/2024, and 5/9/2024 from 10:00 AM to 3:00 PMWhere: Cleveland Branch Office3100 East 45th Street, Suite 128 Cleveland, OH 44127 Can't make the event No problem! Text "helpathome" to phone number 250-00 to schedule a virtual interview with one of our recruiters. Why should you join Help at Home Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas. We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization. As a People Leader: You lead with empathy, vulnerability, and honesty Must have a love of learning Endless curiosity and an enthusiasm for continuous improvement Team-first mindset Empower and inspire full time associates through coaching Hold others to high standard Knows how and when to celebrate success Responsibilities Organize and administer all services and office operations within the service areas. Oversee recruitment, screening, selection and training for all field and administrative staff. Implement and interpret service and operations policies. Delegate duties and establish proper accountability for staff members. Supervise and direct services and operations of staff. Coordinate recognition program within the company Maintain liaison with local contracting entity with regard to contract services and operations. Coordinate timesheets and complete payroll entry forms Process authorizations to ensure updated information is documented on client files. Coordinate the opening of new cases. Arbitrate grievances. Perform monthly service calls to clients to ensure adequate caregiver performance and client satisfaction. Minimum Qualifications Minimum of 3 years of experience in social service administration, 3 years of experience in the provision of in-home services to the elderly and/or disabled, OR a degree from an accredited four-year institution Experience with in-home care services Valid driver's license Access to fully insured and reliable transportation Availability to be On-Call for caseload-related crises. We look forward to seeing you there! Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.