Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Find your next opportunity, work with talented teams, and grow in new ways through our energetic culture that helps you become better every day. Envision innovative possibilities to hone your skills. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself – and/or teams, there are roles ready to nurture your skills and take you to the next level. Future You goes further than you imagine.THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE OFFICE 3 DAYS A WEEK. (NJ or GA)Applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software that provide business capabilities, solutions, and/or product suites. Provides systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery of technical solutions is on time and within budget. Researches and supports the integration of emerging technologies. Provides knowledge and support for applications’ development, integration, and maintenance. Develops program logic for new applications or analyzes and modifies logic in existing applications. Analyzes requirements, tests, and integrates application components. Ensures that system improvements are successfully implemented. May focus on web/internet applications specifically, using a variety of languages and platforms. Defines application complexity drivers, estimates development efforts, creates milestones and/or timelines, and tracks progress towards completion.Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.Applies in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Solves complex problems related to own job discipline by taking a new perspective on existing solutions. Builds consensus. Regularly acts as a resource for colleagues with less experience. Works independently, receives minimal guidance.Agile Engineering Best PracticesStays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices, coaching others when needed.Recommends and plans for application of agile methodologies vs. traditional methodologies, based on comparison of various approaches to achieve the most effective development outcome.Identifies appropriate agile engineering practices (e.g., Extreme Programming techniques such as pair programming and test driven development) and coaches others in applying in software development projects.Project ManagementIntegrates timelines and milestones across projects, identifying areas of synergy or dependency.Determines actual or potential gaps in resourcing for projects and recommends strategies to mitigate.Evaluates the progress of projects and makes adjustments (e.g., to task order or timeline) to keep the project on track.TroubleshootingConducts a deep review of data and issues to quickly reveal the root cause of problem.Recommends interim and long-term solutions to complex problems to ensure successful resolution.Executes solutions to complex problems; guides the analysis of a problem all the way to a successful resolution.Application Development/ProgrammingCreatively tests and maintains software applications and related programs and procedures by using a variety of software development tools following design requirements of customer.System and Technology IntegrationPossesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.Technology Advising/ConsultingGains insight into how customers utilize technology for their competitive advantage and applies this knowledge to suggest areas for improvement.Conveys the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner.Contributes to product development by identifying industry change, listening to customer needs, capturing feedback and communicating that feedback to the business.Responsibilities:Develop and deploy AI solutions/models to solve business problems and drive innovation across products and services.Collaborate with teams to integrate AI solutions into production systems and optimize existing workflows.Design, build, and maintain intelligent chatbots and AI agents to enhance customer experiences and automate routine interactions.Establish and maintain testing frameworks to ensure model accuracy, fairness, and reliability.Monitor the performance of deployed models and make iterative improvements based on real-world data and feedback.Communicate technical findings and AI model results to both technical and non-technical stakeholders, offering actionable insights.Skills & Qualifications3–5 years of professional experience in software/IT with a focus on artificial intelligence and machine learning.Strong proficiency in Python and ML frameworks such as TensorFlow, PyTorch, and Scikit-learn.Solid understanding of supervised and unsupervised learning, model evaluation, and tuning techniques.Experience with data handling tools (Pandas, NumPy) and visualization tools (Tableau, Power BI, or Plotly/Dash).Familiarity with NLP, computer vision, or deep learning techniques is a plus.Knowledge of cloud platforms such as GCP or Azure, including their AI/ML toolkits and services.Experience with MLOps tools and concepts for managing the full machine learning lifecycle.Skilled in developing APIs and deploying models using Flask, FastAPI, Docker, and Kubernetes.Strong foundation in mathematics, statistics, and data mining techniques.Excellent problem-solving, communication, and collaboration skills.Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field is required.Other Criteria: Job Grade: 20IMust be currently located in the same geographic location as the job or willing to relocate yourself –Required. Shift: Monday – Friday | 9am to 6pmEmployee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Pay Range:Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $0.00/year to $0.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Job SummaryThe Registered Nurse promotes and restores patient's health by completing the nursing process: collaborating with Physicians and multidisciplinary team members: providing support to patients, visitors and families. Responsible for assessing, planning, promoting and evaluating quality patient care. A Registered Nurse provides teaching to patients, families and the public. A Registered Nurses will follow the mission, vision, I-CARE values, policies and procedures of Mohawk Valley Health System.Core Job ResponsibilitiesIdentify patient care requirements establishing personal rapport with patients and families and understanding of plan of care throughout the patient’s experience.Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends and families.Promote patient independence by establishing patient care goals; teaching patient, friends and family to understand disease process, medications, and self-care skills, and provide time to answer questions.Assure quality care by adhering to therapeutic standards measuring health outcomes against patient care goals and standards; making or recommending adjustments to the patient’s needs.The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimum patient careEnsure operation of equipment by completing preventive maintenance requirements following manufactures instructions troubleshooting malfunctions, calling for repairs; maintaining equipment, inventories, and evaluating equipment and techniques.Protect patients, employees by adhering to infection control policies and protocols, medication administration and controlled substance regulations. Utilize universal precautions and practice at all times.Maintain a safe and clean working environment by complying with procedures rules, and regulations; calling for assistance from health care personnel.Education/Experience RequirementsRequired:Graduate of an accredited associate degreePreferred:Bachelor of Science in Nursing from an accredited nursing program or higher degreeOne or more years of experience in a related settingLicensure/Certification RequirementsRequired:Current New York State licensure as a Registered NursePreferred:Basic Life Support CertificationDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 94200Department INTERVENTIONAL RADIOLOGYShift DaysShift Hours Worked 9.50FTE 0.95Work Schedule NYSNA - 9.5 x 4Employee Status A1 - Full-TimeUnion 2004 - NYSNAPay Range $38 - $53 Per Hour

Job SummaryProvides direct and indirect patient care in the office setting to patients, families and caregivers in the Medical Group practice. Uses the nursing process consistent with acceptable standards of the profession and MVHS Medical Group. Provides high quality patient centered care that reflects initiative, flexibility and responsibility with a minimum amount of administrative supervision. Determines priorities of care based on physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with outpatient clinic physicians and NP/PAs (healthcare providers) about changes in patient’s status, symptomatology and results of diagnostic studies. Is able to respond quickly and accurately to changes in condition or response to treatmentCore Job Responsibilities• Support the PCP in the delivery of care by gathering and documenting relevant clinical data, as appropriate and per patient need.• Participate in the daily huddle to identify individual patient needs for upcoming appointments.• Clinical liaison between patient and provider for questions, concerns and testing results.• Communicate effectively with other members of the care team in coordinating the individualized plan of care.• Support PCP during in office procedures and examinations.• Provide outreach and education to patients in need of services as identified through quality improvement initiatives (Population Health Management).• Perform duties within scope of practice to the highest level of licensure.• Provide direct support & guidance to other members of the care team as appropriate.• Able to perform assessment data collection on all patients utilizing tools / forms in EMR.• Adequately assess and reassess pain. Educate the patient and family regarding pain management.• Provide age appropriate care to patients in the community setting.• Consistently document procedures completed in the EMR, to include medications administered and follow-up assessments• Deliver medication utilizing the five (5) rights and observes patient for desired untoward effects.• Maintain current knowledge of medications and their correct administration.• Establish priorities of patient care based on needs and office resource• Demonstrates the ability to assist providers with procedures and perform services requiring technical and manual skill• Perform other duties as required.Education/Experience Requirements• Graduate of an accredited school of nursing or nursing program.• Current New York State Registered Nursing registration.• BLS Certification.• Minimum one year of nursing experience• Basic computer and EMR knowledge.• Excellent communication and interpersonal skills.• Ability to assimilate information from many different sources.• Must be able to communicate in English both verbally and in writing.Licensure/Certification Requirements• BSN from accredited nursing program • Experience in a specialty medical office.• Certifications applicable to the assigned office’s specialty.DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Job DetailsReq Id 94308Department OB CARE CENTERShift DaysShift Hours Worked 8.00FTE 1.0Work Schedule HRLY NON-UNION-8 HREmployee Status A1 - Full-TimeUnion Non-UnionPay Range $34 - $54 Per Hour

Job SummaryThe Registered Nurse promotes and restores patient's health by completing the nursing process: collaborating with Physicians and multidisciplinary team members: providing support to patients, visitors and families. Responsible for assessing, planning, promoting and evaluating quality patient care. A Registered Nurse provides teaching to patients, families and the public. A Registered Nurses will follow the mission, vision, I-CARE values, policies and procedures of Mohawk Valley Health System.Core Job ResponsibilitiesIdentify patient care requirements establishing personal rapport with patients and families and understanding of plan of care throughout the patient’s experience.Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends and families.Promote patient independence by establishing patient care goals; teaching patient, friends and family to understand disease process, medications, and self-care skills, and provide time to answer questions.Assure quality care by adhering to therapeutic standards measuring health outcomes against patient care goals and standards; making or recommending adjustments to the patient’s needs.The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimum patient careEnsure operation of equipment by completing preventive maintenance requirements following manufactures instructions troubleshooting malfunctions, calling for repairs; maintaining equipment, inventories, and evaluating equipment and techniques.Protect patients, employees by adhering to infection control policies and protocols, medication administration and controlled substance regulations. Utilize universal precautions and practice at all times.Maintain a safe and clean working environment by complying with procedures rules, and regulations; calling for assistance from health care personnel.Education/Experience RequirementsRequired:Graduate of an accredited associate degreePreferred:Bachelor of Science in Nursing from an accredited nursing program or higher degreeOne or more years of experience in a related settingLicensure/Certification RequirementsRequired:Current New York State licensure as a Registered NursePreferred:Basic Life Support CertificationDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 92472Department INTERMEDIATE CARE UNITShift DaysShift Hours Worked 12.00FTE 0.75Work Schedule NYSNA - 12 HREmployee Status A2 - Regular 60 HoursUnion 2004 - NYSNAPay Range $34-$48

Job SummaryThe Registered Nurse promotes and restores patient's health by completing the nursing process: collaborating with Physicians and multidisciplinary team members: providing support to patients, visitors and families. Responsible for assessing, planning, promoting and evaluating quality patient care. A Registered Nurse provides teaching to patients, families and the public. A Registered Nurses will follow the mission, vision, I-CARE values, policies and procedures of Mohawk Valley Health System.Core Job ResponsibilitiesIdentify patient care requirements establishing personal rapport with patients and families and understanding of plan of care throughout the patient’s experience.Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends and families.Promote patient independence by establishing patient care goals; teaching patient, friends and family to understand disease process, medications, and self-care skills, and provide time to answer questions.Assure quality care by adhering to therapeutic standards measuring health outcomes against patient care goals and standards; making or recommending adjustments to the patient’s needs.The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimum patient careEnsure operation of equipment by completing preventive maintenance requirements following manufactures instructions troubleshooting malfunctions, calling for repairs; maintaining equipment, inventories, and evaluating equipment and techniques.Protect patients, employees by adhering to infection control policies and protocols, medication administration and controlled substance regulations. Utilize universal precautions and practice at all times.Maintain a safe and clean working environment by complying with procedures rules, and regulations; calling for assistance from health care personnel.Education/Experience RequirementsRequired:Graduate of an accredited associate degreePreferred:Bachelor of Science in Nursing from an accredited nursing program or higher degreeOne or more years of experience in a related settingLicensure/Certification RequirementsRequired:Current New York State licensure as a Registered NursePreferred:Basic Life Support CertificationDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 94755Department AMBULATORY SURGERYShift DaysShift Hours Worked 10.00FTE 0.95Work Schedule NYSNA - 10 HREmployee Status A1 - Full-TimeUnion 2004 - NYSNAPay Range $38 - $54 per hour

Job SummaryUnder the general supervision and direction of the Nurse manager or designated Charge Nurse, works in collaboration with the surgeon and other health care team members to achieve optimal patient outcomes. The RN First Assist will have acquired the necessary knowledge, judgment and skills specific to the expanded role of RNFA clinical practice; intraoperatively practices at the direction of the surgeon; and does not concurrently function as a scrub person.Core Job ResponsibilitiesCollects patient health data relevant to the operative or invasive procedure throughout the perioperative continuum. Preoperatively performs a focused nursing assessment in reference to planned procedure. Intraoperatively assesses patient, wound, and sterile field. Monitors and assesses patient's postoperative status to determine progress toward expected outcomes or signs and symptoms of postoperative complications.Analyzes the assessment data to determine nursing diagnosis. Formulates and modifies nursing diagnoses based on relevant patient data throughout the perioperative continuum s applicable to RNFA interventions.Identifies and communicates desired patient outcomes throughout the perioperative continuum. Establishes individualized outcomes in collaboration with patient, designated support person or health care providers based on the identified nursing diagnoses as applicable to RNFA interventions.Develops and manages an individualized plan of care that directs the interventions of the RNFA. Establishes individualized outcomes in collaboration with patient, designated support person or health care providers based on the identified nursing diagnoses as applicable to RNFA interventions. Analyzes and modifies poster operative patient outcomes compared to baseline nursing assessment.Implements, manages, and coordinates the perioperative plan of care related to RNFA interventions. Coordinates and manages patient care throughout the perioperative continuum consistent with RNFA practice. Delegates tasks and functions according to organizational policy, applicable laws, regulations, and standards, taking into consideration the competency of the assignee. Applies nursing knowledge as the basis for effective problem solving and decision making when providing perioperative patient care. Verifies operative procedure, surgical site, and laterality. Participates in positioning the patient in collaboration with the surgeon, anesthesia professional, and other members of the perioperative team. Functions as first assistant to the primary surgeon during operative or other invasive procedures and throughout the perioperative continuum in accordance with scope of practice, credentials, privileges, education and experience. Minimizes the length of the operative or invasive procedure and maximizes surgeons's efficiency of movement within the surgical wound. Implements and maintains sterile technique to prevent patient exposure to microorganisms and other particulates. Protects patient from thermal, electrical, chemical, or mechanical injury throughout the perioperative continuum. Implements homeostasis techniques. Implements measures to prevent injury related to retained surgical items. Makes postoperative rounds in conjunction with or at the direction of the surgeon as determined by health care organization policy and guidelines of practice. Provides individualized patient, designated support person, or health care provider education regarding identified needs related to RNFA interventions.Education/Experience RequirementsLicensed as a Registered Nurse with the State of New York. Current ACLS certification. Graduate of a recognized RNFA program.Licensure/Certification RequirementsCurrent ACLS certification. Graduate of a recognized RNFA program.DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job Details

Job SummaryAssesses, plans, implements and evaluates the nursing care of residents within the skilled nursing setting. Responsible for ensuring continuity of care of the residents between shifts by providing direct care as well as supervising the care given by CNA’s, LPN’s and supportive staff members. Participates in resident and family teaching/conferences. Maintains role as resident advocate with a focus on the facility’s mission.Core Job ResponsibilitiesAssesses residents on admission, readmission as well as when condition changes. Documents appropriately including medical record.Notifies physician of changes in resident’s condition and follows through until appropriate action is taken.Gives a thorough report to oncoming shift and participates in walking rounds.Assess and reassess pain. Utilizes appropriate pain management techniques. Educates the resident and family regarding pain management.Performs all aspects of resident care in an environment that optimizes resident safety and reduces the likelihood of medical/health care errors. Supervises nursing staff to promote this.Implements plan of care for the resident based on assessments and goals as established by the interdisciplinary care team.Supervises and redirects other members of the healthcare team, as needed, to accomplish the Plan of Care which has been developed.Reviews staffing for own shift and upcoming shifts, takes action to obtain adequate staffing.Administers medications, following the five medication rights and reduces the potential for medication errors.Functions as a leader for the CNA’s and LPN’s by delegating in a manner that contributes to the excellence of the nursing department and maximizes teamwork.Education/Experience RequirementsRequired: Two years experience in a medical/surgical or nursing home. One year experience in a supervisory capacity.Licensure/Certification RequirementsPreferred:Registered Nurse licensure in NYS/BSN or related degree preferred.DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 93226Department NURSING ADMINISTRATIONShift VariableShift Hours Worked 12.50FTE 0.94Work Schedule HRLY NON-UNION-LONG TERM CAREEmployee Status A1 - Full-TimeUnion Non-UnionPay Range $34.00 - $59.00 Per Hour

Job SummaryThe staff nurse uses the nursing process to provide patient care consistent with acceptable standards of the profession and Community Medicine with a minimum amount of Faxton - St. Luke's Healthcare supervision. Provides direct and indirect care in an office setting. Promotes high quality of care that reflects initiative, flexibility and responsibility. Determines priorities of care based on patient’s physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with the Community Medicine providers about any changes in a patient’s statusCore Job ResponsibilitiesAble to perform assessment data collection on all patients utilizing tool / forms in EMRDemonstrates ability to adequately assess and reassess pain. Educates the patient and family regarding pain management.Demonstrates skills necessary to provide age appropriate care to patients in the community setting.Consistently documents procedures completed in the EMR, to include medications administered and follow-up assessmentsDelivers medication utilizing the five (5) rights and observes patient for desired untoward effects.Maintains current knowledge of medications and their correct administrationDemonstrates knowledge of EKG or cardiac tracingEstablishes priorities of patient care based on needs and office resourcesDemonstrates the ability to assist providers with procedures and perform services requiring technical and manual skillsEducation/Experience RequirementsRequired:Graduate of an accredited school of nursing or nursing programLicensure/Certification RequirementsRequired:Current New York State Professional Nursing RegistrationBLS CertificationDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 94692Department MG - PRIM - BARNEVELDShift DaysShift Hours Worked 10.50FTE 1Work Schedule HRLY NON-UNION-8 HREmployee Status A1 - Full-TimeUnion Non-UnionPay Range $26 - $33 Per Hour

Job SummaryThe staff nurse uses the nursing process to provide patient care consistent with acceptable standards of the profession and Community Medicine with a minimum amount of Faxton - St. Luke's Healthcare supervision. Provides direct and indirect care in an office setting. Promotes high quality of care that reflects initiative, flexibility and responsibility. Determines priorities of care based on patient’s physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with the Community Medicine providers about any changes in a patient’s statusCore Job ResponsibilitiesAble to perform assessment data collection on all patients utilizing tool / forms in EMRDemonstrates ability to adequately assess and reassess pain. Educates the patient and family regarding pain management.Demonstrates skills necessary to provide age appropriate care to patients in the community setting.Consistently documents procedures completed in the EMR, to include medications administered and follow-up assessmentsDelivers medication utilizing the five (5) rights and observes patient for desired untoward effects.Maintains current knowledge of medications and their correct administrationDemonstrates knowledge of EKG or cardiac tracingEstablishes priorities of patient care based on needs and office resourcesDemonstrates the ability to assist providers with procedures and perform services requiring technical and manual skillsEducation/Experience RequirementsRequired:Graduate of an accredited school of nursing or nursing programLicensure/Certification RequirementsRequired:Current New York State Professional Nursing RegistrationBLS CertificationDisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 94662Department MG - PRIM - ROMEShift DaysShift Hours Worked 8.50FTE 1Work Schedule HRLY NON-UNION-8 HREmployee Status A1 - Full-TimeUnion Non-UnionPay Range $26 - $44 Per Hour

Job SummaryThe Supervisor Case Management - SNH is responsible for the oversight of the case management staff’s authorization/coordination/utilization and provision of member services. Duties include the supervision and mentoring of the case management staff to ensure quality, efficient and comprehensive care to our diverse member population. Provides direct oversight of the case manager’s daily operations of utilization review practice, processes and procedures ensuring accurate member care needs are met and documented per the managed long term care program (MLTC) insurance regulations.Core Job ResponsibilitiesCoordinates the daily work within the Case Management function. Relays and distributes work assignments and monitors work for quality and completeness. Ensures that the Case Management team works effectively and efficiently with the interdisciplinary health care team to meet patient, departmental and organizational goals.Provides education and training to assist with the day to day operation of the Case Management department.Assists with identifying over-utilization of services and reports trends to Case Management leadership.Ensures that the Case Management team adheres to Conditions of Participation and all regulatory requirements that impact patient rights.Practices in accordance with New York State Practice Act and applicable regulatory standards.Engages in quality improvement initiatives including continuing education, participation in system wide and unit specific teams, identifying nursing practice areas for quality improvement and safe outcomes; maintains a cooperative relationship among the health care team by communicating information; responding to requests; building rapport; participating in team problem solving.Provides service excellence to patients and their families/visitors that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally manage patients, families and care givers as needed and concerns using positive service recovery methods; Responds to patient/family requests and makes active referrals to subject matter expert/decision maker who can fulfill patient requests; Provide culturally sensitive care. With leadership and Human Resources guidance, provides input to or makes recommendations on employee hires, performance reviews, transfers, promotions, salary changes, disciplinary actions, terminations and similar actions. Resolves grievances and other staff problems in a fair, timely and consistent manner also in conjunction with HR.Ensures understanding and compliance with all MVHS policies and procedures and regulations. Performs related duties as assigned.Education/Experience RequirementsREQUIRED:Registered Nurse licensed in State of New York, Bachelor’s Degree in Nursing or health-related fieldMinimum of 1 year medical surgical experience.3 years Case Management experience.Ability to travel to work sites and member homes within the community.Proven ability to lead, guide and motivate others.Proficient with MS Office and EHR.PREFERRED:Prior supervisory experienceLicensure/Certification RequirementsREQUIRED:Licensed and currently registered to practice as a Registered Nurse in New York State.DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 94590Department CARE MANAGEMENT SERVICESShift DaysShift Hours Worked 8.50FTE 1Work Schedule SALARIED GENERALEmployee Status A1 - Full-TimeUnion Non-UnionPay Range $88,000 - $140,000 Annually