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Full Time
6/6/2025
Buffalo, NY 14266
(31.6 miles)
Overview: Overview:William Charles Construction, a MasTec Company, is currently hiring for a Construction Manager to support our Power Delivery team in the Midwest. The Construction Manager will be responsible for managing clean energy projects from the site field office in Rockford, IL, concentrating on field coordination and production, safety, and quality compliance. Must be capable of up to 75% travel (e.g. 3 weeks or 15 days per month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing. You can be based in any city or state in the United States. This is a traveling position encompassing work sites in the assigned project area (Missouri, Indiana, Illinois). You have the potential to be placed on a project site located in any state throughout the US. We offer designated per diem in addition to base pay to support and help you cover living expenses during the travel rotation. A company vehicle and fuel card will be provided.Company Overview:With more than a century of exceptional work on our resume, William Charles Construction remains guided by the pursuit of excellence. Our “Do it Right the First Time” work ethic has been the cornerstone of our business philosophy since 1892. With our broad background in heavy civil construction, environmental management and mining and materials production, we have the expertise to help our customers complete their most complex projects.MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. Our industrial expertise includes building products manufacturers, decarbonization, power generation facilities, manufacturing plants and mining. In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do.MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Responsibilities: Safety planning for all field operations and activities along a busy road right away, rock boring, environmental hazards, and fire hazardPersonnel management, including setting production goals, safety goals and quality goals.Identify resources needed, including personnel and equipment for job sitesManage and update the work scheduleContribute to monthly cost to complete projects and advise the Project ManagerWeekly quantities completed and accurately reportedCoordinate all equipment acquisitions through Procurement DepartmentReview progress and performance weekly with the Project Manager Qualifications: High School diploma or equivalent required (Bachelor’s Degree in Construction Management, Electrical Engineering or related field, preferred). A combination of education & experience will be considered in lieu of a degree.OSHA 30 Hour5 years of field superintendent/management experience in the solar and/or wind marketsMust be authorized to work in the United States now and in the future without sponsorship for employment visa status (e.g. H-1B visa status)Knowledge/Skills/AbilitiesProficient in Microsoft Office Suite; including Outlook, Word, Excel, and PowerPointRead, analyze and interpret blueprints, technical procedures, contracts or governmental regulationsWrite reports, business correspondence and document project activitiesEffectively present information and respond to questions from project managers, superintendents, clients & customersWhat's in it for you:Financial WellbeingCompensation $110,000-$140,000 / year, commensurate with experience. Posted salary ranges are made in good faith. William Charles has reserves the right to adjust ranges depending on the qualifications of the selected candidate 401(k) with company match & Employee Stock Purchase Plan (ESPP)Flexible spending account (Healthcare & Dependent care)Health & WellnessMedical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and childrenDiabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet InsuranceFamily & LifestylePaid Time Off, Paid Holidays, Bereavement LeaveMilitary Leave, including Differential Pay and Benefits ContinuationEmployee Assistance ProgramPlanning for the UnexpectedShort and long-term disability, life insurance, and accidental death & dismembermentVoluntary life insurance, accident, critical illness, hospital indemnity coverageEmergency Travel Assistance ProgramGroup legal planPosition may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact . Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information.MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.#LI-DS1#LI-Onsite Appcast (For Export): #appred
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product ManagementMastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. As the Manager of Product Management, you'll have ownership over core functionality of our cybersecurity products, guiding them from concept to launch. You'll shape the product vision, strategy, and execution, creating roadmaps, sparking new ideas, and bringing solutions to market that safeguard the payment ecosystem.Your expertise in product management will be key to working seamlessly with both internal and external teams to deliver top-notch, profitable products. With your deep understanding of fraud and cybersecurity, you'll help develop products that assess and mitigate risks for Mastercard's core customers.We're looking for someone curious, thoughtful, and analytical, with a passion for payments, fraud prevention, and enhancing the customer experience.Role:• Take part in the rapid evolution of your products and ensure that our rich value proposition is fully delivered • Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus • Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget • Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans • Establish and maintain strong two-way communications with our go-to-market teams, customers and partners • Support the evaluation, piloting and launch of new capabilities for your products; • Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace • Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.) All About You:Customer Focus: You understand customer needs and pain points related to cybersecurity and can translate these insights into product features that enhance security and user experience.Go-To-Market Expertise: You have experience in developing and executing go-to-market strategies, ensuring successful product launches and market adoption.Analytical Skills: You excel at analyzing market data, customer feedback, and the competitive landscape to identify opportunities and make data-driven decisions.Communication Skills: You have strong verbal and written communication skills, enabling you to convey complex technical concepts to non-technical stakeholders and collaborate effectively with various teams.Problem-Solving Abilities: You're adept at identifying problems, developing solutions, and implementing them efficiently, which is crucial for addressing security vulnerabilities and improving product performance.Industry Knowledge: You're well-versed in the cybersecurity industry, keeping up with current trends, regulatory requirements, and best practices to make informed decisions and stay ahead of emerging threats.Product Development Experience: You bring proven experience in product management, especially in software development. You're skilled in product lifecycle management, agile methodologies, and collaborating with cross-functional teams.#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/24/2025
Buffalo, NY 14266
(31.6 miles)
Job Description:Supplemental Health Care has partnered with a school district to hire a school nurse to work in Buffalo, New York. As a school professional with SHC, you’ll be supported by our Schools Center of Excellence, a dedicated team of recruiters and employment professionals that understand schools and your unique needs as a School-based Registered Nurse. School Health Office RN Contract Details:$38 – $40 an hour13-week contractsOn-call RN SupervisorOn-call M-F for transportation bus nurses, provide on-site orientations for new starts as neededSchedule follows the school district calendarNurse will be working in collaboration with the school interdisciplinary team and student guardian(s) to promote physical and emotional safety and wellnessDuties will include but are not limited to:Providing healthcare to students with acute or chronic health problemsConduct screenings and write referrals for health services or treatmentMaintaining Student Records while complying with state and federal screeningsPromoting education and wellness initiativesWe understand that students come first in schools, so we offer a range of benefits, programs, and support services to help you find the right employer fit and stay focused on caring for your students. Our more than 2,000 working school professionals rank us 9 out of 10 for service and support, and SHC has been awarded Best of Staffing for multiple years by an independent survey partner, Clearly Rated. From industry-leading benefits including year-round pay options to career growth opportunities and mentorship, SHC is the school employer you’ve been looking for.If you’d like more detail on this school RN assignment or are ready to get started with the placement process, please apply online now. Our team is standing by to respond as quickly as possible.Supplemental Health Care offers a wide variety of industry-leading benefits including:Full medical, dental, vision, life, and even pet insurance to provide you with the coverage you need whenever you need it.Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by.Our Share the Care program is the most dynamic, profitable referral program in the industry. To learn more about Share the Care, check out shccares.com/referrals.SHC offers a 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options.Discounted and free online access to CEU courses through Supplemental University. Through our online CEU options, you have access to the courses you need on your schedule.Requirements:New York RN LicenseAmerican Heart Association BLSMinimum of 1 year of prior nursing experience in a school or pediatric settingSupplemental Health Care is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information.Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment.For a copy of the Supplemental Health Care Privacy Policy, please visit http://www.shccares.com/privacy-policy.
Full Time
5/12/2025
Toronto, ON MSJ 2W3
(42.0 miles)
Overview: Are you ready to take the lead on technically complex projects that build stronger, more resilient communities As a Project Manager, you will be at the forefront of driving success, managing a single project contract to ensure seamless execution from start to finish. With your expertise, you will oversee the budget, coordinate project personnel, and maintain a production schedule that guarantees timely delivery and exceptional quality.Collaborate with industry experts and committed teams to align project goals with owner expectations, adhering to contract specifications and upholding the highest standards.Apply now and transform your career with us. What you will be doing: Review project contractual documents to gain an understanding of the project requirements (time frame, budget, safety, quality, staffing, materials and equipment requirements) necessary to complete the project within the required time frameLiaise and coordinate with the designer, technical department and client in all technical aspectsReview and understand project design, technical reports and background informationDevelop an execution plan that outlines construction staging and sequence, construction workplans, materials, equipment, subcontracting, and other services that are necessary to deliver the project on time and within budgetCoordinate with other discipline managers to establish work the correct construction staging and sequencingProvide technical assistance and recommend construction methods and equipmentManage quantity take offs, bill of quantities, estimating and develop scope of works related to the civil, earth works and wet utilities scope.Lead project activities to ensure that the project is executed in accordance with the designs, budgets and schedules; take appropriate action to minimize the impact of deviationsDevelop and manage client relationship and expectations, progress reports, communication, paperwork, meetings, etc.Monitor and oversee the efficient use of materials and equipment and the contractual performance of the project; confer with project staff to ensure the assigned duties and responsibilities are performed per agreed upon expectationMonitor and oversee onsite activities, quality, productivity, progress, and safety of employees and subcontractors and ensure implementation of all procedures and work plansAnticipate potential roadblocks and develop solutions to prevent issue from arising; resolve any problems that may arise during project executionImplement and monitor safety programsManage requests for information and issue field instructionsPrepare progress reportsPerform other duties as required What we are looking for: Bachelor’s degree in Civil Engineering10 -12 years of experience working with a major contractor on large heavy civil and bridges projectsExperience in working within railway corridors is preferableExperience with construction of new bridges and demolition of existing bridgesWorking knowledge of MTO and Ontario municipalities road construction standards and processesExtensive knowledge of Ontario Provincial Standards drawings and specificationExperience working with programs including Excel, MS Projects, Word, Power Point and BluebeamDemonstrated abilities in the management and leadership of multidisciplinary project teamsExperience successfully planning and executing projects on schedule and within budgetAbility to apply, interpret and understand contract law and languageExcellent technical, communication, organizational, managerial and planning skillsExcellent people and leadership skills Why work for us: Some of the benefits you may be eligible for as an employee are:Comprehensive compensation package and paid time off programIndustry leading 401(k)/RRSPMedical/Extended Health Care, Dental, Vison and/or Provincial MedicalWellness benefits & Employee Assistance ProgramTuition Reimbursement ProgramWe are an EEO/AA/ADA/Veterans employer.
Full Time
6/8/2025
Scarborough, ON M1P 4P5
(40.6 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:300 Borourgh DriveLocation:CAN Winners Store 0547 Scarborough ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
6/5/2025
Williamsville, NY 14221
(25.7 miles)
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Applicants with arrest or conviction records will be considered for employment.Address:8224 Transit RoadLocation:USA HomeGoods Store 0629 Williamsville NYThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
6/5/2025
Amherst, NY 14228
(24.9 miles)
About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You’ll DoLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer ServiceMeet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goalsCoach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelinesSupport the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standardsSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesOversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)All Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Range: $20.75 - $32.20Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Full Time
5/28/2025
Buffalo, NY 14225
(28.1 miles)
Job ID: 263210Store Name/Number: NY-Walden Galleria (0396)Address: Walden Galleria Drive, Buffalo, NY 14225, United States (US)Hourly/Salaried: Salaried (Exempt)Job Type: Full TimePosition Type: RegularJob Function: Stores - LeadershipCompany Overview:At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.Key Responsibilities:Supporting Store Operations and Sales:Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.Help develop and implement strategies to drive store sales and increase profitability.Assist in coordinating and overseeing sales and profitability, performance, service, and operations.Team Leadership and Development:Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.Conduct performance appraisals, manage employee development and provide ongoing feedback.Support the leadership team, ensuring effective collaboration and achievement of store goals.Client Satisfaction and Service:Ensure high levels of client satisfaction through excellent service.Handle client complaints and provide appropriate solutions.Support client loyalty programs and services to ensure client loyalty and engagement.Store Standards and Compliance:Maintain outstanding store condition and visual merchandising standards.Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.Resource Management:Assist in managing inventory levels to ensure product availability.Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.Qualifications/Experience:Proven successful experience as a retail assistant manager.3-5 years of experience managing a high volume, complex retail, or hospitality setting.Strong leadership skills and business acumen.Client management skills.Strong organizational skills.Excellent communication and interpersonal skills.A knack for attracting, identifying, and inspiring employees.Flexible availability to work a retail schedule.Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.Adherence to Sephora’s dress code and policies in the Sephora Employee HandbookThe annual base salary range for this position is $60,406.00 - $68,068.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.While at Sephora, you’ll enjoy… The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.?
Part Time
5/23/2025
BUFFALO, NY 14225
(28.1 miles)
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position supervises, trains, develops, and holds ramp employees responsible for safety, production and attendance. He/She sets and maintains high standards for productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.Responsibilities:Ensures all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times.Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.Ensures all employees adhere to safety policies and procedures at all times.Qualifications:Ability to lift 70 lbs./32 kgs.Availability to work flexible shift hours, up to 5 days per weekMeets local age and operations requirements to operate a vehicleStrong oral and written communication skillsWorking knowledge of Microsoft Office Ability to work in a fast-paced environment Employee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.Pay Range:Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
Full Time
5/23/2025
Amherst, NY 14228
(24.9 miles)
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Applicants with arrest or conviction records will be considered for employment.Address:1569 Niagara Falls S400Location:USA Marshalls Store 0854 Amherst NYThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Part Time
5/23/2025
Amherst, NY 14228
(24.9 miles)
$22.50 to $38.25 / hr
The pay range per hour is $22.50 - $38.25Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT FULFILLMENTExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:Guest service fundamentals and experience building a guest first culture on your teamRetail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales goalsProcess improvements and workload efficiencyLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent.As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your leader.Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery and service standards.Review all fulfillment reporting to identify gaps and develop a plan to resolve.With direction from your leader, create daily plans for yourteam.Be an expert of operations, accuracy, process and efficiency.Enable efficient delivery to our guests by leadingpickup and ship from store workload.Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your leader in their onboarding.With your leaderestablish clear goals around quality, accuracy, and timelinessand hold team members accountable to expectations. Close any training gaps through coaching conversations. Work a flexible work schedule that aligns to guest and business needs (this includes early morning, evening,weekends and holidays).Ensure supplies are ordered timely and stocked. Partner with your leader for ordering.If applicable, as a key carrier, follow all safe and secure training and processes.Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.Always demonstrate a culture of ethical conduct, safety and compliance;lead team to work in the same way and hold others accountable to this commitment.Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.Model the execution of physical security processes in order to enhance the instore security culture.Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.Address all store emergency and compliance needs.Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.Lead by thanking guests and let them know we’re happy they chose to shop at Target.All other duties based on business needsWHAT WE ARE LOOKING FORThis may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader.But,there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitude toward all guests and other team membersEffective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 poundsAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedBenefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
5/10/2025
East Amherst, NY 14051
(20.3 miles)
As a Store Manager Trainee, you’ll train on all aspects of successfully running a store in preparation for running for your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the team. Position Type: Full-TimeEstimated Hours: 45 hours per weekStore Manager Trainee Starting Wage: $28.50 per hourEstimated Store Manager Earning Potential Year 1: Up to $96,500 (inclusive of salary and bonus when applicable)*Estimate may vary by location Duties and Responsibilities:Must be able to perform duties with or without reasonable accommodation. • Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.• Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer•Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees• Handles customer concerns and ensures an appropriate resolution• Ensures proper store signage is maintained at all times, as well as the quality and freshness of ALDI products • Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates• Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results • Conducts store meetings• Identifies training and development opportunities that will assist direct reports in achieving enhanced performance• Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate• Achieves store payroll and total loss budgets• Manages cash audits in conjunction with their direct leader according to company guidelines• Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position• Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued• Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order• Oversees product merchandising and maintains proper stock levels through appropriate product ordering• Conducts store inventory counts and reconciliations according to company guidelines• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data• Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store• Must be able to perform duties with or without reasonable accommodations. Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI• Ability to work both independently and within a team environment• Ability to provide and lead others to provide prompt and courteous customer service• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports• Ability to interpret and apply company policies and procedures• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments• Ability to evaluate and drive performance of self and others• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses• Ability to operate a cash register efficiently and accurately• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail• Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred• A minimum of 3 years of progressive experience in a retail environment• A combination of education and experience providing equivalent knowledge • Prior management experience preferred Travel: • Full-Time Store Manager Trainees will often train at multiple locations and must have flexibility to travel within divisional requirementsALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management - TechnicalOur Purpose:Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview:The ‘Services within Mastercard’ division is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Role: • Support delivery of RiskRecon features geared towards customers managing third party threat intelligence and risk programs• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements• Collects and shares user stories with engineering teamsResponsibilities• Elicits and decomposes business requirements into platform requirements and user stories• Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog• Coordinates with interdependent teams on platform product requirements• Keeps close to the design of the user experience• Continuously monitors feature development at the feature level adjusting throughout implementation as needed• Reviews product demo against acceptance criteria for the feature set• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues• Show eagerness to learn new business knowledge, technologies, tools or systems and make a point to offer ideas/solutions• Monitors and reports on metrics, research and surveys• Recommends trade-off decisions on product features/backlog items• Prepares launches and monitors product performances, adoption, and operational health for feature sets• Exhibits effective oral, written and non-verbal communications and delivers high quality work• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the productRequirements : • Experience breaking down requirements into features and user stories and overseeing delivery with engineering• Excellent communication skills with experience presenting to customers and internal stakeholders• Experience gathering user feedback and working closely with UX design• Experience with Confluence, JIRA, Rally/ALM, and Agile• Experience with customer facing, scalable, and performant RESTful APIs• Experience in threat intelligence or cybersecurity.Education / Experience: • Experience in delivering secure solutions in Cybersecurity Risk Management is preferred. Broad understanding of Software Engineering Concepts and Methodologies is required. • Bachelor's degree in Cybersecurity, Information Systems, Information Technology, Computer Science, Engineering or equivalent work experience.#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/8/2025
Williamsville, NY 14221
(25.7 miles)
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerSupports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new AssociatesMaintains Associate personnel filesPerforms daily cash office functions and maintains cash office standardsSupports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisitionMaintains proper Associate coverage in service areas for a positive customer experienceSupports and responds to coverage needs throughout the storeEnsures store team executes tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storePromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsOutstanding communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:4199 Transit Rd.Location:USA TJ Maxx Store 0225 Williamsville NYThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
6/1/2025
Orchard Park, NY 14127
(40.3 miles)
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:3480 Amelia DriveLocation:USA HomeGoods Store 0614 Orchard Park NYThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
5/23/2025
Toronto, ON M4P 1E4
(42.5 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:2290 Yonge StreetLocation:CAN Winners Store 0443 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
5/24/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryProduct Manager - Product Development, Cyber and Threat IntelligenceWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview: Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. As Product Manager, Cyber and Threat Intelligence, you will help define the product vision, strategy, and roadmap, drive innovation and lead the end-to-end product lifecycle of our cybersecurity solutions, from initial concept through launch and adoption. This role requires a curious, thoughtful, and analytical person with drive and a deep understanding of threat intelligence, cybersecurity, and the payments landscape. Role: • Drive the end to end product lifecycle from ideation to launch and beyond. • Develop business cases that address latest global threats, vulnerabilities, and fraud schemes. • Align product strategies with cross-functional partners including UX, engineering, legal, and GTM teams. • Translate complex product details into clear recommendations that drive product decisions and feature prioritization. • Monitor global trends in cybersecurity, regulation, and technology to proactively guide product strategy and innovation. • Build strong relationships with engineering, UX, data science, go-to-market teams, customers, and partners to gather insights and align on strategy. • Maintain strategic focus on high-impact outcomes while prioritizing initiatives that address the most urgent client and organizational needs All About You: • Technical Expertise: Strong knowledge of cybersecurity principles, Cyber Threat Intelligence (CTI) and cyber threat landscapes with an ability to translate technical details into actionable product strategy. • Product Management Experience: Demonstrated experience of independently managing products preferably cybersecurity, or SaaS-based threat intelligence solutions. • Skilled in agile methodologies, backlog prioritization, and driving cross-functional team collaboration. • Analytical Skills: Ability to synthesize customer feedback, market research, and competitive analysis to identify opportunities and shape product roadmaps. • Communication Skills: Comfortable presenting to internal and external stakeholders • Problem-Solving Abilities: Aptitude for identifying problems, developing solutions, and implementing them efficiently. • Customer Focus: Deep empathy for client needs. Passionate about solving real-world security problems and improving user outcomes. • Project Management Skills: Capable of managing multiple priorities and delivering on time. • Continuous Learning: Commitment to staying updated with the latest cybersecurity developments and continuously improving skills and knowledge. #securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/5/2025
Cheektowaga, NY 14225
(28.7 miles)
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:The Opportunity: Contribute To The Growth Of Your CareerAccountable for Merchandising, Operations, Customer Service and Human Resources within a high volume store locationDevelop creative plans to increase store salesManage store expense control and payroll to optimize businessFocus staff on Loss Prevention prioritiesEnsure every customer has a positive shopping experienceRecruit, train, develop and manage a large team of Associates and Assistant ManagersProvide individualized development for Assistant Store Managers to ensure their ability to be promoted to Store Manager positionsWho We Are Looking For: You!Three to five years' retail leadership experience as a Store or District ManagerProven ability to manage, develop and motivate a large teamPrevious volume responsibility of $5 million or moreStrong interpersonal, communication and follow through skillsBenefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:3735 Union RoadLocation:USA Marshalls Store 0366 Cheektowaga NYThis is a bonus eligible position with a starting pay range of $74,800.00 to $102,900.00 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
6/1/2025
Toronto, ON M2J 5A7
(43.6 miles)
MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:1800 Sheppard Ave E. Unit #2120Location:CAN Marshalls Store 0653 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
5/14/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management - Threat IntelligenceWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview:Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry. Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. As Manager, Product Management – Threat Intelligence, You will help define the product vision, strategy, and roadmap, drive innovation and lead the end-to-end product lifecycle of our cybersecurity solutions, from initial concept through launch and adoption. This role requires a curious, thoughtful, and analytical person with drive and a deep understanding of threat intelligence, cybersecurity, and the payments landscape. Role:• Drive the end to end product lifecycle from ideation to launch and beyond • Develop business cases that address latest threats, vulnerabilities, and fraud schemes impacting the payment ecosystem. • Align product strategies with cross-functional partners including ux, engineering, legal, and GTM teams. • Translate complex product details into clear recommendations that drive product decisions and feature prioritization. • Monitor global trends in cybersecurity, regulation, and technology to proactively guide product strategy and innovation. • Build strong relationships with engineering, ux, data science, go-to-market teams, customers, and partners to gather insights and align on strategy. • Maintain strategic focus on high-impact outcomes while prioritizing initiatives that address the most urgent client and organizational needs All About You:• Technical Expertise: Strong knowledge of cybersecurity principles, Cyber Threat Intelligence (CTI) and cyber threat landscapes with an ability to translate technical details into actionable product strategy. • Product Management Experience: Demonstrated experience of independently managing products preferably cybersecurity, fraud prevention, or SaaS-based threat intelligence solutions. Skilled in agile methodologies, backlog prioritization, and driving cross-functional team collaboration. • Analytical Skills: Ability to synthesize customer feedback, market research, and competitive analysis to identify opportunities and shape product roadmaps. • Communication Skills: Comfortable presenting to internal and external stakeholders • Problem-Solving Abilities: Aptitude for identifying problems, developing solutions, and implementing them efficiently. • Customer Focus:Deep empathy for client needs. Passionate about solving real-world security problems and improving user outcomes. • Project Management Skills: Capable of managing multiple priorities and delivering on time. • Continuous Learning: Commitment to staying updated with the latest cybersecurity developments and continuously improving skills and knowledge. #securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/14/2025
Toronto, ON M2N 6N5
(42.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program ManagerLead Technical Program ManagerMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.The Technical Program Management team is looking for a Lead, Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about working with the customer experience journey, global technology engineering teams, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays. • Secures resources, scopes efforts, outlines priorities and establishes delivery milestones. • Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions. • Looked to as first point of contact for projects. Can communicate with confidence to senior leaders. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings. • Has experience in and understands industry technologies. Understands their program, product, or technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details. • Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers. • Nurtures good working relationships with engineers, managers, and peers. • Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements. All About YouThe ideal candidate for this position should:• Understand the business context and the associated customer use cases. • Understand your team's technologies and are able to evaluate system designs and architecture as you participate in solution discussions. • Recognize discordant views and take part in constructive dialog to resolve them. • Verbal and written communication is clear and concise. • Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality. • Proficient with scrum delivery. • Some exposure or understanding of API development and microservices architecture • Be skilled at explaining technical problems succinctly and clearly • Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Always look for potential solutions to solve problemsCorporate Security Responsibility#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Global Rules and InvestigationOverview:The Franchise Brand Performance (FBP) team is a group within Mastercard Franchise that engages customers to optimize performance and enhance the strength of our brand and acceptance on the network. FBP is actively engaged in efforts to strengthen the safety of the network by deploying global compliance initiatives to support these objectives. Our team preserves the integrity of the Mastercard brand by ensuring customer adherence with Mastercard Rules and Standards. The FBP team is looking for a Manager for our GRIP performance program to drive operational excellence with our investigations and review processes. The ideal candidate is driven, self-motivated, detail oriented, and has a proven track record of success to fit in on this high performing team.Role:• Manage operations of an established global performance program - Global Rules Investigation Program (GRIP) • Investigate and resolve inquiries from across the business and external customers to determine if Mastercard Rule violations exist and a new GRIP case is warranted• Responsible for managing the team email box to triage and investigate incoming referrals • Ability to review urgent cases and handle internal/customer escalations as necessary• Ensure team members follow established processes to adhere to audit guidelines • Help manage team members on case reviews and to provide guidance on case direction• Assist with training and support for new team members, and issuing and acquiring customers to increase awareness of Mastercard Standards and correct identified deficiencies• Comfortable pulling large data sets and conducting the analysis to determine Rule violations• Update current management reports and create new reports as needed • Manage the billing process to ensure assessments are processed correctly and in a timely mannerAll About You:• Experienced in risk management, payments, compliance or audit disciplines• Demonstrated ability to work with a high level of tact and integrity due to the frequency of communicating with high-level internal and external contacts, as well as, regular exposure to confidential data• Superior written and verbal communication skills, highly organized with strong attention to detail• Able to work independently in developing and mapping out solutions• Advanced analytical, investigative and problem-solving skills• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results• Excellent technical skills including Microsoft OfficeMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product Management, Identity SolutionsMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Overview:The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.The team is seeking a Manager of Product Management for transaction identity risk who will:• Scale best-in class identity risk insights for transactions • Create and steer the risk insights product roadmap in partnership with data science, engineering, product marketing, go-to-market, transaction fraud, regional partners to analyze customer feedback, define product requirements and prioritize projects• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines• Own the deliverables to increase value and adoption of identity risk insights, from project scoping to execution and final delivery, ensuring proper documentation, quality and adherence to Mastercard processes.• Drive development and enhancement of new and existing identity risk insights that power risk assessment services globally• Investigate and analyze insights performance to identify areas of improvement. • Define and monitor success metrics and KPIs of transaction identity risk insights to ensure high quality products• Raise internal and external adoption through product subject manager expertiseAll About You • 5+ years of Product Management experience with 2+ years of building risk products• Good understanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering• Strong analytical skills and intuition; ability to write SQL queries and Python scripts is a plus• Enthusiasm for problem-solving • Strong collaboration skills and ability to build relationships• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders• Comfortable with ambiguity and resilient when tackling challengesMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySpecialist, Cardholder Services Product ManagementSpecialist, Product ManagementOverviewMastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Specialist will work across all functions of the Cardholder Services business. This important will be accountable for impactful communications, competitive intelligence, reporting and KPIs and supporting strategic initiatives. The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated – and, fantastic communication skills are essential for success!Roles and Responsibilities• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value• Develop working relationship with internal stakeholders, and act as trusted and reliable partner who can act independently• Own KPIs across team, monitoring performance and reporting• Monitor competitive intelligence and progress against objecitves to ensure competitive differentiation• Lead team meetings, managing agendas and creating presentations• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findingsQualificationsAll About YouThe essential knowledge, skills, and experience for this position:• Strong PowerPoint skills, ability to develop compelling presentations is a must• Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view.• Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment• Expertise with reporting tools (Salesforce, Tableau, etc)• Highly effective communicator with excellent presentation skills• Proven track record working managing reports, KPIs, roadmaps, key deliverables• Passion for being a part of a team and collaboratingPreferred qualifications• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions• Experience managing tasks or workstreams in a collaborative team environment with third parties• Relevant industry expertise• Develop compelling content, presentations about our benefits, product strategy and roadmap• Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reportedMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M4W3E2
(40.5 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Product CommercializationOverview:Security Solutions (SSO) is focused on making Mastercard the safest, simplest, and smartest way to pay. SSO is responsible for the creation and management of security products that help to secure our ecosystem by identifying and mitigating threats from within the Cybersecurity vertical, the Experience & Disputes vertical, the Fraud and Decisioning vertical, the Identity vertical, operational, and non-compliance risk all while ensuring a positive consumer experience. Within this group, the Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. Cybersecurity within SSO has over 20 products and programs. The Cybersecurity Commercialization Manager will be responsible for tracking, documenting and helping implement the commercialization strategies for a set of products and initiatives within this vertical.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.In this role, you will:• Help implement active commercialization initiatives to bring Cybersecurity solutions and enhancements to market efficiently and effectively, ensuring ready availability, accurate and holistic reporting and ongoing alignment with downstream applications and tools. • Track and document commercialization initiatives across the Studio lifecycle Implement Studio processes and best practices across the entire product lifecycle, simplifying product commercialization to avoid missteps and missed steps • Help facilitate organizational and roadmap tracking strategies across the enterprise, implementing best-practice approaches to product classification, hierarchies and attribute management.• Manage product commercialization strategies, roadmaps and deliverables to effectively align and accelerate deployment of Cybersecurity solutions.• Coordinate and execute product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Marketing/branding/sales enablement, Customer communications, Training for sales/delivery/support/customers, Implementation/delivery/support, Product reference documentation, Studio peer review gating. • Communicate and help align product commercialization strategies, roadmaps and milestones across all impacted product, regional and cross-functional business partners. • Work closely with global product managers, regional market managers and cross-functional business partners (finance, legal, operations, marketing, delivery, support, etc.) to synchronize and own go-to-market strategies and priorities, and to ensure appropriate delivery of product initiatives on time and within budget per business objectives and revenue projections.• Help communicate and streamline product positioning and messaging throughout the organization, ensuring awareness, accuracy and consistency across all internal/external touch points. All About You:• Expert organization, documentation and follow-through across multiple initiatives with varying complexity • Expert analytical and problem-solving skills with excellent attention to detail. Expert skill in Microsoft Excel is required• Experience in end-to-end ownership of project management capabilities• Strong understanding of cybersecurity, including strategy, risks and trends• Strong understanding of the payments industry and ecosystem.• Strong understanding of product development and management principles and concepts. Specific Studio knowledge/application is a plus.• Strong skills and experience developing and executing product positioning, messaging, branding, marketing and communications in product sales presentations, internal/external summaries, FAQs, case studies, sales training, infographics demos/videos and more. Strong visual design (i.e. Microsoft PowerPoint) proficiency is required. • Strong ability to understand and translate complex technical concepts into simple, understandable product narratives. • Strong oral and written communication skills with the ability to communicate effectively across all layers of an organization.• Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines.• Solid grasp of technical product development principles and processes. Experience with Agile development methodology is a plus.• Solid understanding of financial concepts, including product pricing and business case development. Product pricing and billing system experience is a plus.• Strong ability to build strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.).• Demonstrated willingness to tackle different challenges with a sense of urgency and accountability.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M2N 6N5
(42.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryVice President, Product ManagementThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Customer Experience and Disputes product team is looking for a Vice President, Product Management. The ideal candidate is highly motivated, intellectually curious, analytical, possesses an entrepreneurial mindset, knows how to navigate Mastercard and has a proven record of scaling products. This person will work across all products in our space including Ethoca Clarity and Alerts, PCS, MCOM and more to help define and lead our post-purchase experience strategy. The Vice President, Product Management will be responsible for: • Designing the product roadmap to ensure that we bring together our products within Customer Experience and Disputes into holistic solutions finding synergies both within our area and across Mastercard. • Work closely with our key customer segments to ensure we establish improved processes to gather voice of customer and keep our pulse on customer needs across our space and specifically in disputes and chargebacks. • Act as an expert, advocate and champion to internal and external stakeholders including across regions to educate them on the latest customer, product and market trends, how those inform the product roadmap and be recognized as the source of truth for Customer Experience and Disputes. • Advise and support sales & account teams globally by ensuring they understand our products, their value proposition and have the tools and resources they need to be successful. • Lead the broad commercialization, including establishing go-to market approach and key performance indicators for the Post- Purchase Experience, setting objectives in partnerships with regions and driving commercial plans to ensure success • Identify, evaluate and prioritize business cases for new business and product opportunities, and build business models to improve Mastercard’s footprint and competitiveness • Manage, lead, inspire, coach and empower a cross-functional product team and ensure compliance with MA’s product management discipline About the Role: • Drive tangible data-driven business outcomes at the program level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance • Develop and deliver a consistent product vision, strategy and roadmap for all products within the Program, working on multiple Products in a complex matrixed environment • Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives • Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives • Advocate for Program and Products by creating compelling communications for Senior and Executive Management • Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model • Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. • Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them in partnership with Product Operations • Continually raise the bar across the Product organization by a combination of hiring top new talent and actively growing existing talent (e.g. through participating in mentoring outside the Program) • Navigate across cultures and geographies and leverages strong relationships with key groups across Mastercard to gain support and buy-in for key decisions • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement.All About You: • Proven success in developing and launching new products with engineering teams following the scaled agile framework • Proven success getting things done across cultures, functions and time zones • Continuous learner, agile mindset, continuously learning and adapting to new fraud and cybersecurity trends • Significant experience developing strong GTM plans and partnering with Marketing and Communications to ensure market success • Has experience in translating and applying customer feedback to lead product offering adjustment strategies • Has experience in setting direction for go-to-market plans and leveraging market insights to differentiate from competitors • Has skills to promote and coach teams to facilitate end-to-end product ownership • Skilled at building compelling strategic visions and executing against those with practical plans • You are a strong, confident, and exacting writer and speaker. You communicate your vision and roadmap effectively to a wide variety of stakeholders • Proven ability to lead in a matrix environment • Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams • Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors) • Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organizationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M2N 6N5
(42.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector of Product Management, DisputesThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Product Management to drive our disputes strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role will play a critical role in defining and executing the build of highly priority and fast paced products that will redefine the dispute space at large.Key Responsibilities• Build relationships across Product, Engineering, Regions, Foundry and other Mastercard cross functional teams to identify business opportunities, solve problems, and deliver solutions.• Cross functionally coordinate Engineering, UX Designers, Product SMEs, Foundry teams and more in defining product requirements and approving them for build. Own and track your work through development to ensure requirements are met according to expectations.• Own thoughtful prioritization of roadmaps and ensure all stakeholders and bought in to the collective mission.• Write business requirements and breaking them out into initiatives, epics and features. • Create a business delivery strategy working with Engineering. • Maintain careful records of project statuses and keep stakeholders abreast of progress as well as raise risks.• Define product usage metrics and work with development teams to monitorSupport the ideation and development of a strong pipeline of future opportunities leveraging internal and external relationships. Uses a data-driven approach to assess market opportunities and to build business cases incorporating accurate representations of future revenues and expense bases.All About You• Product management, product owner, or product manager technical experience with a focus on product strategy and zero-to-one new product development. You should be a well-rounded product owner with experience in back-end and front-end solutions that are both direct to consumer as well as B2B2C.• Experience developing and commercializing new products in large, matrixed organizations of a similar scale as Mastercard. Experience in fintech, banking, and large tech is desired.• Experience Product Managing REST API's and capable of reading swagger documentation.• Understand product development concepts and best practices. • Lead with a team mindset and be flexible to what your cross-functional partners need to excel in their respective roles. • Experience representing business and customer needs when defining the requirements. • Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify concepts and details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to lead by influence • Excitement to work on a fast pace, high priority product that will impact hundreds of thousands of consumers around the globe. • Experience and comfort with emerging technologies such as AI, LLM, machine learning, etc.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
6/1/2025
Toronto, ON M2N 6N5
(42.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will lead the Merchant narrative for Subscriptions:• Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants• Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process• Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription ManagementResponsibilities • Support customer facing teams in socializing the merchant value prop for Subscriptions• Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product• Understand Mastercard’s business model and take key financial or commercial factors while enhancing merchant strategy• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience with the subscription / payments industry or with merchants• Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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