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Teaching / Education Jobs
Full Time
6/6/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Education And DevelopWork Shift:Day (United States of America)Salary Range:$78,773.63 - $122,099.12The Education Specialist is responsible for leading in the design and development of systems that support staff involvement in practice, research, education,and quality decisions; promoting a collaborative environment where nurses practice at the highest level of licensure. This position is responsible forparticipating in the design, development and implementation of orientation and continuing education programs for individuals and groups within the nursingorganization. The educational outcomes of programming are evaluated and linked to the quality process and patient care outcomes.The Education Specialist is responsible for leading in the design and development of systems that support staff involvement in practice, research, education, and quality decisions; promoting a collaborative environment where nurses practice at the highest level of licensure. This position is responsible for participating in the design, development and implementation of orientation and continuing education programs for individuals and groups within the nursing organization. The educational outcomes of programming are evaluated and linked to the quality process and patient care outcomes.Collaborates with Hospital based clinical leaders and educators to promote competency, ongoing learning, high quality, safe patient care.Qualifications:BSN Required, MSN/DNP strongly preferredRecent acute care experience requiredRecent Emergency Department or Critical Care experience strongly preferredBLS Certification requiredACLS and PALS Certification strongly preferredPrevious AHA or ENA Instructor credentials strongly preferred.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Education And DevelopWork Shift:Day (United States of America)Salary Range:$78,773.63 - $122,099.12Salary range will be prorated based on hours worked.The Education Specialist is expected to utilize their knowledge and skills to accomplish the goals of the organization. The Education Specialist achieves this goal through the roles of educator, performance consultant, and leader in collaboration with members of the Hospital, the Center, and the community.Hours:Monday-Friday, 08:00-4:30pm with occasional off-shift and weekend rotation to support educational needs of AMC.• Supports preceptors in developing orientation programs for new Staff.• Responsible for staff orientation and continued development.• Demonstrate principles of conflict resolution and promote consensus building.• Represents Case Management/Social Work at organizational committee meetings as directed• Serves as AMC Liaison with executive leadership interfacing with continuum of care providers and public agencies including: SNF Administrators, vendors, CHHAs, LDSS-APS/CPS, NYS-OMH, OPWDD, MHLS among other regulatory agencies• Interprets laws, policies, operational procedures and objectives. Ensures compliance with regulatory and legal requirements.• Assists in the development of policies and procedures, standards of care and practice, and in the monitoring processes in relations to those standard• Demonstrates advanced knowledge and expertise in CMS, DOH, OMH, OPWDD laws and regulations pertaining to access, delivery, transition and financing across the continuum of care.• Expertise in entitlement eligibility, managed care, guardianship, immigration and naturalization laws.• Ensures efficient and effective service provision within regulatory and professional standards.Minimum Qualifications:• Master’s Degree (MS-Nursing strongly preferred).• Board Certification in relevant specialty- strongly preferred.• A Master’s Degree in Social Work with State licensure or Master’s degree in Nursing or a Master’s degree in Education with a Bachelor’s of Science in Nursing, or a Master’s degree in an allied health field from an accredited institution required.•3 - 5 years of direct critical care experience preferred• Experience in the field of Clinical Social Work or Nursing with experience in Case Management, Utilization Review and Discharge Planning.• BLS Certification.• Demonstrated clinical competency in a nursing or allied health specialty. Previous experience in education program development and teaching preferred.• Ability to create collegial and collaborative relationships internally and externally.• Ability to read and analyze documents.• Ability to listen well, to engage in interactive dialogues with others, and facilitate communication among groups.• Effective organizational, oral and written communication skills, problem solving, program development, computer skills, strong leadership and team building skills.The Education Specialist provides leadership and direction to support high performing staff through the development of educational activities that meet the needs of the nursing organization.Principal Position ResponsibilitiesThe Education Specialist is responsible for leading in the design and development of systems that support staff involvement in practice, research, education,and quality decisions; promoting a collaborative environment where nurses practice at the highest level of licensure. This position is responsible for participating in the design, development and implementation of orientation and continuing education programs for individuals and groups within the nursing organization. The educational outcomes of programming are evaluated and linked to the quality process and patient care outcomes.Ideal Candidate will have Pediatric nursing experience. Candidates without pediatric experience can still apply and may be consideredThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/6/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Perioperative PRNWork Shift:Per Diem (United States of America)Salary Range:$78,773.63 - $122,099.12Position will focus on education of current staff and orientation of new staff. The position includes auditing, and is part of the leadership team.Salary Range $71,547.00 - $118,053QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job’s essential functions.EDUCATION:A Bachelor's degree in Nursing. Must hold current New York State Registered Nurse registration and certification or eligible for licensure in New York State. EXPERIENCE:Demonstrated clinical competence and in depth knowledge in specialty area.COMMUNICATION SKILLS:Creates a collegial and collaborative environment among all members of the healthcare team. Demonstrated effective leadership, teaching, research and communication skills.PROFESSIONAL SKILLS:Demonstrates responsibility and accountability for decisions. Utilizes problem-solving and decision making skills. Coaches and mentors staff. Researches and develops specialty specific practice standards and communicates them to other staff in their area of specialty.REASONING ABILITY:Ability to identify problems collects data, establish facts, and draw valid conclusions. Ability to improve job performance through continuing education.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee is occasionally required to sit and stoop, kneel, or crouch.The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee may be subject to infectious materials and chemicals (see unit specific MSDS information).The noise level in the work environment is usually moderate.This job requires as an essential function that the majority of the time the employee be physically on-site as the work cannot be done from a remote location.OTHER REQUIREMENTS:All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/6/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:HBD - OBGYN GeneralistWork Shift:Day (United States of America)Salary Range:$78,773.63 - $122,099.12The Nurse Educator may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. The Nurse Educator collaborates with other members of the OB/GYN Departmental Care Team to implement, track and develop staff training and development. The Nurse Educator independently implements planned educational activities in accordance with departmental priorities and targeted for orientation, in-service, governing body requirements and continuing education. The Nurse Educator acts as a clinical lead to onsite nursing staff in absence of an onsite Nurse Supervisor or Nurse Manager.Minimum Qualifications: Education:Bachelor of Science in Nursing (or currently enrolled in BSN program)Licensure, Certification & Registration:Licensed Registered Professional NurseMaintains current BLS certification and seeks BLS Instructor Certification within one-year of hire.Experience:Demonstrated clinical competency in a OBGYN nursing.Previous experience in educational program development and teaching preferred.Skills, Knowledge & Abilities:While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must regularly lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.While performing the duties of this job, the employee may be subject to infectious materials and chemicals (see unit specific MSDS information). The noise level in the work environment is usually moderate and should be at a level that enhances the patient experience. This job requires as an essential function that most of the time the employee be physically on-site as the work cannot be done from a remote location.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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Full Time
6/19/2025
Kingston, NY 12401
(17.6 miles)
Overview: Physical TherapistClinic Location: 111 Maiden Lane, Kingston, New YorkSalary: $85,000/yr-$105,000/yrUp to $20,000 Sign-on bonusStatus: Full Time (40hrs per week)How Access PT And Wellness Supports You:Student loan repayment program - We pay your lender monthly! IRS approved. Value increases after two years of employment!Fully paid trainings, certifications, and education programs through Evidence In Motion (EIM)Comprehensive mentorship and career developmentLeadership and talent development opportunitiesGenerous Paid Time OffIndustry-leading Medical, Dental, Vision, LTD insurances401(k) Employer MatchingFamily Building and Parental BenefitsVISA sponsorship available Responsibilities: As a Physical Therapist, You’ll Achieve Success By:Reviewing patients' medical historyDiagnosing patients by observing their movements and listening to their concernsDeveloping individualized treatment plans for patientswith clear goals and expected outcomesUsing exercises, stretching, equipment, and hands-on manual therapy to manage patients’ pain, increase mobility, and prevent further pain and injuryRecording patient progress and modifying the plan of care as needed Qualifications: Physical Therapist Requirements:Physical Therapist Licensure in good standing in the state of New YorkWho We Are:ACCESS PTis a member of theConfluent Health familyof companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.ACCESS Physical Therapy & Wellness is a physical-therapist-owned company on a mission to help people move better, feel better, and live better. Founded in 2003 by brothers Chris and Steve Albanese and their wives, all practicing physical therapists, ACCESS PT was born out of a shared passion for delivering patient-centered care in their hometown of Orange County, NY. What started as a single clinic has grown into more than 50 locations across New York, Connecticut, Pennsylvania, and North Carolina. With a strong focus on partnership, exceptional service, and a culture of compassion, ACCESS PT continues to expanddriven by the vision of improving the lives of 100,000 patients annually.Confluent Health and ACCESS Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and ACCESS Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #CH1k
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Critical Care Support ServicesWork Shift:Night (United States of America)Salary Range:$74,484.00 - $122,907.00The “STAT” level Clinical Support Nurse is responsible for identifying the patient's alterations in health, assessing the patient's human response to actual and potential health problems, implementing nursing interventions to achieve outcomes for the patient that facilitate homeostasis, and determining the effectiveness of nursing interventions. The STAT Nurse makes independent decisions/judgments and takes action regarding a wide range of routine and complex patient problems and situations based on protocol. They will collaborate with other disciplines as appropriate, to coordinate continuity of patient care in support of medical and nursing plans of care. The STAT Nurse acts to support patient care needs in any acute medical/surgical unit, intensive care unit, and Emergency Department.Hourly Range: $35.81 - 59.09The STAT team is a group of critical care trained professional nurses who are available 24/7 for any issue within the hospital and medical college. STAT nurses provide specialized care to all patients, employees, and visitors requiring acute medical attention at Albany Medical Center and Albany Medical College. The team members also contribute their knowledge to educate staff, patients, and families to recognize clinical deterioration and how to make a proactive assessment and observation for patients at risk for deterioration. STAT team members give MOCK code training for nurses and ancillary staff to help facilitate better outcome in code situations.STAT Nurses respond to:Code stroke, Code Thrombectomy, Code STEMI, Code 10, Anesthesia Emergency, Code Blue, Code Malignant Hyperthermia, Code Pink, and Rapid Response pages. Any employee with questions about hospital policies, procedures, or patient care.STAT Nurses will:Use problem focused physical exams to evaluate and treat patients according to protocols.Stabilize decompensating patients on the floor and in ICUs.Manage ICU patients on the floor.Facilitate movement of patients to higher level of care when needed.Use the chain of command when resolving issues.Assist visitors and staff to ED after a Code Gray.Administer IV push medications on applicable floors (ex. Cardizem, Amiodarone, Hydralazine).Education Requirements:Graduate of a professional academic nursing program. Holds current RN Registration to practice in the State of New York.Experience: A minimum of three (3) years recent Intensive Care clinical experience in specific patient populations served. BLS/ACLS certified.Communication Skills:Communicates effectively with patients, family members, employees, and others. Listens actively and verifies and clarifies messages. Seeks the input of others to achieve consensus. Applies problem solving, negotiating, and conflict resolution skills into communication. Utilizes Chain of Command, as needed, to reach optimum outcomes. Reads and interprets documents such as Quality Reports and Hospital Policy and Procedures. Ensures that patient care is documented on established forms.Reasoning Ability:Identifies problems, collects data, establishes facts, and draws valid conclusions. Solves practical problems and deals with a variety of situations where only limited standardization exists. Interprets a variety of instructions in written, oral, diagram or schedule form.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:HBD - Medicine GastroenterologyWork Shift:Day (United States of America)Salary Range:$60,028.00 - $99,023.00Registered NurseGastroenterology OfficeAlbany, NYOur Gastroenterology Office at Albany Med is seeking a dynamic Registered Nurse to join our team! This is a fast-paced clinic that strives to provide exceptional care for our patients. The RN will triage patient phone calls and respond appropriately. Excellent communication and critical thinking skills are a must. Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers. This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care. The RN is defined within the department to provide patient care, triage, consultation and referral among team members.Essential Duties and Responsibilities: Obtains and accurately record patient’s vital signs; reports abnormal values to treating providerDocuments components of patient’s history (Medical, Surgical and Social) in EHRObtains and documents a patient’s focused physical assessment, related to the clinic visit and as dictated by clinic procedureAdministers medications and treatments to patients in clinic, under the direction of a physician or APPAssesses and documents response to medication and treatments rendered to patient, if applicableCommunicates in an open and appropriate manner with patients, visitors and staffParticipates in in-office procedures under the direction and supervision of a Physician or APPPerforms diagnostic POCT and CLIA waived testing per MD/APP order and documents results in EHRPerforms venipuncture per order of MD/APPPerforms review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessaryFacilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metricsPrepares patient’s chart for pertinent clinical informationDelegates tasks deemed appropriate per licensure of LPN and/or MAAssists with in-office procedures, as related to Clinic SpecialtyAdheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policiesOrientation and education of newly hired staffCompletes continuous/annual education related to Clinic specialty to maintain knowledge base on current practicesProvides education to patients related to their visit and overall health and wellnessMaintains inventory of supplies, and keeps patient examination rooms stockedMinimum Requirements:Associate degree of a state accredited Registered Nursing program is requiredNYS Current RN licensure is requiredPrevious experience in a patient care setting preferredExcellent verbal and written communication skills.Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Childrens Hospital STAT RNsWork Shift:Night (United States of America)Salary Range:$74,484.00 - $122,907.00The clinical support nurse (CSN) assumes a leadership role by providing on-site expert consultation to Patient Care Services Staff in the Children’s Hospital. The CSN teaches and supports staff to learn patient care skills that may require additional education or training that are not easily met by unit specific opportunities. The CSN also has direct patient care responsibilities.Hourly Range: $35.81 - 59.09Demonstrate advanced knowledge and skills required to specialty nursingManage complex patient and system related issuesAssist staff develop clinical skills and problem solve in complex patient care situationsTeach and support staff to initiate access and manage intravascular therapyProvide direct care in selected complex patient care situationsCommunicate effectively to reach consensual decisions with the care team in the best interest of the patientEducation/Experience:Current NYS Nursing license; BSN preferredPediatric/Critical Care certification preferredMinimum 3 years of recent acute care clinical experience in PediatricsThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Critical Care Support ServicesWork Shift:Night (United States of America)Salary Range:$74,484.00 - $122,907.00The STAT team is a group of critical care trained professional nurses who are available 24/7 for any issue within the hospital and medical college. STAT nurses provide specialized care to all patients, employees, and visitors requiring acute medical attention at AMCH and Albany medical college. The team members also contribute their knowledge educating staff, patients, and families to recognize clinical deterioration and how to make a proactive assessment and observation for patients at risk for deterioration. STAT team members give MOCK code training for nurses and ancillary staff to help facilitate better outcome in code situations.Hourly Range: $35.81 - 59.09STAT Nurses respond to:Code stroke, Code Thrombectomy, Code STEMI, Code 10, Anesthesia Emergency, Code Blue, Code Malignant Hyperthermia, Code Pink and Rapid Response pages. As well as any employee with questions about Hospital policies, procedures, or patient care.STAT nurses use problem focused physical exam to evaluate and treat patients according to protocols.Stabilize decompensating patients on the floor and in ICUs.Manage ICU patient on floor.Facilitate movement of patients to higher level of care when needed.Use the chain of command when resolving issues.Assisting visitors and staff to ED after a code gray.Administer IV push medications on applicable floors (ex. Cardizem, Amiodarone, Hydralazine)Utilizes the Clinical Emergency and Rapid Response Adult Protocol and ACLS to patients including but not limited to the following:Oxygen DesaturationIncreased work of breathingChest painCardiac arrhythmiasAcute RalesAcute BleedingSymptomatic HypertensionLethargyLethargy with depressed respiratory statusHypoglycemiaAnaphylaxis.Education Requirements:Graduate of a professional academic nursing program. Holds current RN Registration to practice in the State of New York.Experience: A minimum of three (3) years recent Intensive Care clinical experience in specific patient populations served. BLS/ACLS certified.Communication Skills:Communicates effectively with patients, family members, employees, and others. Listens actively and verifies and clarifies messages. Seeks the input of others to achieve consensus. Applies problem solving, negotiating, and conflict resolution skills into communication. Utilizes Chain of Command, as needed, to reach optimum outcomes. Reads and interprets documents such as Quality Reports and Hospital Policy and Procedures. Ensures that patient care is documented on established forms.Reasoning Ability:Identifies problems, collects data, establishes facts, and draws valid conclusions. Solves practical problems and deals with a variety of situations where only limited standardization exists. Interprets a variety of instructions in written, oral, diagram or schedule form.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Full Time
6/19/2025
Cairo, NY 12413
(20.4 miles)
Department/Unit:Practice Nursing OperationsWork Shift:Day (United States of America)Salary Range:$71,612.39 - $110,999.20The Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and appropriate staff coverage, maintenance of clinical standards, and a safe physical environment of care. Works collaboratively with physicians and administrative staff to provide continuity of care and access care in the clinical care setting. Assures regulatory compliance, provides education to staff, patients, and families and acts as a liaison between clinical and administrative staff. The Nurse Supervisor is responsible for maintaining an efficient, cohesive and productive work team within the Department and to help the practice achieve the institutional mission of high-quality provision of care for patients.Essential Functions• Assesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution.• Investigates and addresses patient complaints with support of Practice Coordinator and Manager, and AVP.• Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible.• Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary, including the review and oversight of practice HLD.• Collects and manages clinical related stoplight reports and addresses clinical issues within the division.Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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