SEARCH
GO
Call Center Jobs
Full Time
6/13/2025
Newark, NJ 07175
(42.6 miles)
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Description for Internal Candidates Bilingual Customer Service RepresentativeEnglish/SpanishOnsite in Newark, NJWhat you get:Full-time Employment with Benefits day one including paid Holidays.Bilingual in Spanish $17.50/hrPaid TrainingGreat Work EnvironmentRequirements:Must be at least 18 years of age or older.Must have a High School Diploma, orequivalent.Must be able to submit to a background check and drug test.Must be able to work 10:15am to 7:15pm any day of the weekSummary:As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.What you will be doing:Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.Identify customer needs to ensure the customer is provided complete and accurate information.Process required transactions via mainframe or web-based applications.Submit research requests in a concise yet accurate manner.Maintain a thorough knowledge of the company and client programs, policies, and technology.Communicate effectively in a warm and empathetic manner.Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.Provide support to other positions/operations in cases during heavy workloads or absences.People who succeed in this role have:The ability to convey complex information in clear and concise terms to ensure customer understanding.Strong work ethic.Effective and accurate written and verbal communication skills.Effective problem-solving skills.Customer Service Experience.Can navigate multiple applications and research solutions with easeLove helping people and guiding them to the best solution for their issueAre excited by innovative technologyProvide calm conflict resolution and problem solving for frustrated customersCan work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customersCan commit to 100% attendance for three to five weeks of paid trainingJoin a rapidly growing organization that can support your career goalsApply Today!Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment to.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Full Time
6/19/2025
Point Lookout, NY 11569
(35.4 miles)
Customer Service Representative – Melville, NYSalary: $21.34 per hour/$43,000 annuallyAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!Qualifications & Skills:Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionAn effective communicator who understands the importance of listening and being empatheticAbility to work and grow in a fast-paced, high-volume call center environmentWillingness to learn new skills and ability to adjust to changes quicklyOpen to feedback to support your performance and developmentSolid computer and multi-tasking skillsMinimum of high school diploma or equivalent#geico100Annual Salary$21.88 - $34.60The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.The GEICO Pledge:Great Company:At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.Great Careers:We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.Great Culture:We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Sorry, there are no more results for this search at this time. Here are some more jobs you may be interested in.
Full Time
6/13/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewVNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesWhat You Will DoPractice independently in the community as part of an interdisciplinary care team.Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes.Deliver personalized rehabilitation therapy to patients in their home or care facilities.Constantly evaluate evolving patient needs and respond with plan of care adjustments. QualificationsMinimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab InternNew York State License and current registration in Physical TherapyValid driver's license required for all areas outside the borough of ManhattanPay Range per Visit:If you are applying to the per diem per visit version of this job for all areas other than Bronx, the hiring range is as follows: $70- $75 per visit.If you are applying to the per diem per visit version of this job for the Bronx, the hiring range is as follows: $90 - $95 per visit. Pay RangeUSD $85,000.00 - USD $127,500.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/13/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewVNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesWhat You Will DoPractice independently in the community as part of an interdisciplinary care team.Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes.Deliver personalized rehabilitation therapy to patients in their home or care facilities.Constantly evaluate evolving patient needs and respond with plan of care adjustments. QualificationsMinimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab InternLicensure to practice as a Physical Therapist in New York StateValid driver's license required for all areas outside the borough of ManhattanPay Range per Visit:If you are applying to the per diem per visit version of this job for all areas other than Bronx, the hiring range is as follows: $70- $75 per visit.If you are applying to the per diem per visit version of this job for the Bronx, the hiring range is as follows: $90 - $95 per visit. Pay RangeUSD $85,000.00 - USD $127,500.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/13/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewVNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesWhat You Will DoPractice independently in the community as part of an interdisciplinary care team.Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes.Deliver personalized rehabilitation therapy to patients in their home or care facilities.Constantly evaluate evolving patient needs and respond with plan of care adjustments. QualificationsMinimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab InternLicensure to practice as a Physical Therapist in New York StateValid driver's license required for all areas outside the borough of ManhattanPay Range per Visit:If you are applying to the per diem per visit version of this job for all areas other than Bronx, the hiring range is as follows: $70-$75 per visitIf you are applying to the per diem per visit version of this job for the Bronx, the hiring range is as follows: $90-$95 per visit Pay RangeUSD $85,000.00 - USD $127,500.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/1/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewVNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesWhat You Will DoPractice independently in the community as part of an interdisciplinary care team.Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes.Deliver personalized rehabilitation therapy to patients in their home or care facilities.Constantly evaluate evolving patient needs and respond with plan of care adjustments. QualificationsMinimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab InternLicensure to practice as a Physical Therapist in New York StateValid driver's license required for all areas outside the borough of ManhattanPay Range per Visit:If you are applying to the per diem per visit version of this job for all areas other than Bronx, the hiring range is as follows: $70- $75 per visit.If you are applying to the per diem per visit version of this job for the Bronx, the hiring range is as follows: $90 - $95 per visit. Pay RangeUSD $85,000.00 - USD $106,300.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/13/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewProvides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We ProvidePersonal and financial wellness programs Opportunities for professional growth and career advancement Internal mobility and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoManages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes.Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate.Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted.Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings.Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. QualificationsLicenses and Certifications:License and current registration to practice as a Registered Professional Nurse in New York State requiredCertificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology requiredValid driver's license, as determined by operational/regional needs may be requiredMaintains credentialed status with VNS Health Medical Care at Home and associated managed care plans requiredMaintains NPI, Medicaid and Medicare provider numbers preferredMaintains a collaborative practice agreement with a physician in compliance with New York State regulations preferredMust be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements requiredEducation: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) requiredCurrent ANCC or AANP certification as an adult, family or geriatric nurse practitioner requiredWork Experience:Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferredClinical home care experience or two years managerial experience preferredDemonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services requiredBilingual skills, as determined by operational needs required Pay RangeUSD $110,000.00 - USD $154,000.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/13/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewProvides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We ProvidePersonal and financial wellness programs Opportunities for professional growth and career advancement Internal mobility and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoManages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes.Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate.Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted.Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings.Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. QualificationsLicenses and Certifications:License and current registration to practice as a Registered Professional Nurse in New York State requiredCertificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology requiredValid driver's license, as determined by operational/regional needs may be requiredMaintains credentialed status with VNS Health Medical Care at Home and associated managed care plans requiredMaintains NPI, Medicaid and Medicare provider numbers preferredMaintains a collaborative practice agreement with a physician in compliance with New York State regulations preferredMust be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements requiredEducation: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) requiredCurrent ANCC or AANP certification as an adult, family or geriatric nurse practitioner requiredWork Experience:Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferredClinical home care experience or two years managerial experience preferredDemonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services requiredBilingual skills, as determined by operational needs required Pay RangeUSD $110,000.00 - USD $154,000.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
5/29/2025
Brooklyn, NY 11229
(27.7 miles)
OverviewProvides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We ProvideGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities Referral bonus opportunities$12,000 Sign-on bonusWhat You Will DoManages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes.Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings.Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted.Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings.Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements.Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved.Participates in on call coverage schedule to ensure 24/7 access to practice clinicians.Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions.Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards.Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence.Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee.Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy.Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options.Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance.May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems.May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice.Assumes responsibility for continued professional growth, and maintains professional certification and licensure.For Psychiatric Nurse Practitioners only:Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed.Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions.Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges.Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans.Consults with the referrer on assessment, recommendations, and updates on treatment progress.Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required.Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs.Participates in special projects and performs other duties as assigned. QualificationsLicenses and Certifications:License and current registration to practice as a Registered Professional Nurse in New York State requiredCertificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology requiredValid driver's license, as determined by operational/regional needs may be requiredMaintains credentialed status with VNS Health Medical Care at Home and associated managed care plans requiredMaintains NPI, Medicaid and Medicare provider numbers preferredMaintains a collaborative practice agreement with a physician in compliance with New York State regulations preferredMust be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements requiredFor Psychiatric Nurse Practitioners only:Current PMHNP-BC certification requiredEducation: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) requiredCurrent ANCC or AANP certification as an adult, family or geriatric nurse practitioner requiredFor Psychiatric Nurse Practitioners only:Master's Degree in psychiatric-mental health Nurse Practitioner requiredPhD in psychiatric-mental health Nurse Practitioner preferredWork Experience:Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferredClinical home care experience or two years managerial experience preferredDemonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services requiredBilingual skills, as determined by operational needs requiredFor Psychiatric Nurse Practitioners only:Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required Pay RangeUSD $110,000.00 - USD $154,000.00 /Yr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Full Time
6/1/2025
Oceanport, NJ 07757
(8.0 miles)
Join BoldAge PACE and Make a Difference!Why work with us A People First Environment:We make what is important to those we serve important to us.Make an Impact:Enhance the quality of life for seniors.Professional Growth: Access to training and career development.Competitive Compensation:Medical/DentalPaid Time Off 240 Hours Annually*401K with Match**Life InsuranceTuition ReimbursementFlexible Spending AccountEmployee Assistance ProgramBE PART OF OUR MISSION!Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.RN Care ManagerSUMMARY:The RN Care Manager is responsible for assessing the care needs of participants, provides nursing and healthcare interventions, and evaluates outcomes of care of participants on an ongoing basis. In collaboration with the interdisciplinary team (IDT), develops plans of care to meet participants’ needs. Delegates tasks to clinic, center, and homecare aides according to participant needs and care plans. Collaborates and communicates with the primary care provider, clinic staff, and other members of the IDT. Provides care to participants in the clinic, center, and participant homes as needed.ESSESNTIAL DUTIES AND RESPONSIBILITIES:Provide high quality clinical care and serves as a member of the PACE interdisciplinary team (IDT).Provide nursing care in the center, clinic, contracted facilities, and participants’ homes according to each participant’s plan of care.Participate in 24/7 “on-call” process for triage of participants and their needs.Assess, plan, and coordinate participants’ home care services. Provide input to the IDT in developing home care plan interventions.Monitor participants’ acute and chronic care needs in all settings. Provide coordination and direct care as indicated to promote continued care in the community or promote optimal institutional care (Assisted Living, Nursing Home, Hospital, etc.) as needed.Ensure timely follow-up by providers on specialist visits and will assist with obtaining specialist reports, facility documentation, and labs if needed.Reconcile facility MARs for your assigned panel of participants monthly to ensure accuracy and medication adherence, notify provider of any discrepancies.Notify participants of normal test results.Complete timely and accurate nursing assessments in accordance with policies and regulatory requirements.Implement nursing-related care plan interventions.Teach participants, caregivers and families about self-care, medications, healthy lifestyles, infection control and safety to promote optimal health and safety.Review and revises goals and approaches to participants’ care in coordination with participant, family, caregiver and interdisciplinary team.Works collaboratively with the interdisciplinary team (IDT) to develop and implement comprehensive plans of care for participants.Develop and maintain positive relationships and communication with co-workers, participants and their families/significant others, and members of the community.Participate in all interdisciplinary team meetings.Assist the interdisciplinary team members in understanding the significant nursing, self-care and functional needs related to the participant’s health problems.Performs the duties of Home Care Coordinator on the IDT as needed / assigned. May perform the duties of other IDT members based on professional licensing, competencies, and experience as needed.Actively participates in utilization review meetings and quality improvement projects / meetings.Evaluates the competence of CNAs and Home Care Aides and delegates tasks and duties to them as indicated.Participates in family meetings, staff meetings, in-service and training and orientation programs as required.Follows all PACE Program Policies and Procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.Protects privacy and maintains confidentiality of all company procedures and information about employees, participants and families.Practices standard precautions and follows PACE Program Infection Control protocols. Performs other duties as required or requested.EXPERIENCE, EDUCATION AND CERTIFICATIONS:Bachelor of Science in Nursing Degree preferred. State RN License required1 year of experience working with a frail or elderly population preferred. If this is not present, training will be provided upon hiring (If applicable for the role). Experience in home care, long-term care and / or managed care preferred.1 year experience providing care as an RN required.BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*Paid Time Off Includes seven holidays** Match begins after one year of employment Monday - Friday 8:00am - 4:30pm 40 hours
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.