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Customer Service Jobs
Full Time
7/3/2025
Salem, NH 03079
(39.1 miles)
Customer ServiceProvides SMART customer service at all times through the daily execution of Lowe’s customer service policies, procedures, and programsSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programsCross-functionally trains in other areas of the store to help deliver the best customer serviceReceives and directs calls appropriately to meet the needs of customers and associatesReviews daily and weekly schedules to ensure proper coverage, assigning backup coverage as neededWorks cross-functionally with the PRO team to maintain service expectations for Pro FulfillmentPicks, stages, and verifies readiness of all delivery, pro, installation, and pickup ordersFollows up with leadership when picking quality is not met by team membersMonitors notifications to maintain customer service expectations when customers are on the way, arrived, or a new order has been submittedIn-StockEnters and retrieves information from Lowe’s systems regarding inventory, order management, and special orderingConducts walks of fulfillment area, bays, or inventory to monitor statusInforms Department Supervisor about fulfillment area (e.g., staffing, projects, products, stock) in-person, over the phone, via email, and/or by writing and sharing status reportsActs as liaison between Pro and fulfillment departments, ensuring all Pro orders are picked and staged within timeframe neededEnsures all pro pickup, delivery and install orders are picked and staged on timePulls, prepares, inspects, stages, and loads merchandise for customers, contractors, and delivery truck orders according to invoice or loading ticket, using power equipment when neededVerifies products match invoices and orders by reviewing items, model numbers, quantities, and descriptionsWorks supplemental fulfillment tasks as needed (e.g. unfulfilled orders report, restocking expired orders, conducting order audits)Clean and Safe StoresCompletes delivery and pickup administrative tasks, including auditing staging locations, contacting customers, and removing expired/cancelled orders from staging areasValidates items being carried in and out of the store when appropriateEnsures that the loads are safe, secure, and within Department of Transportation (DOT) regulations Prepares the store for business by organizing merchandise (e.g., straightening shelves), sweeping the aisles, and picking up trash and debrisDetects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, forklifts, pallet jacks, electric lifts, compacter baler, tool rentals)To safely and efficiently move product throughout the store, obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this roleIn addition to the above responsibilities, this individual is held accountable for other duties as assignedIndividual ContributorLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
7/1/2025
Haverhill, MA 01830
(37.4 miles)
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ’s• BJ’s pays weekly•Eligible for free BJ's Inner Circle and Supplemental membership(s)*• Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty• Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan,flexible spending • 401(k) plan with company match (must be at least 18 years old)*eligibility requirements vary by position**medical plans vary by locationJob SummaryReceives, rotates, cuts, wraps, and merchandises fresh and processed meats, including grinds. Assists in merchandising of seafood, prepared foods, cheeses and pre-packed deli and assists in the rotisserie chicken area and full service deli. Assists in meat selection and cuts special meat arrangements for Members. Maintains all sanitation and safety standards within the meat department. Team Members:Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable .Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.Ensure a safe and positive environment for our members and each other.Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members:Deliver service excellence through all points of contact.Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outKnow your Business:Understand how to access and read production and/or financial performance reporting for your departmentSee the connection between consistent execution and the positive impact it can have on the businessMajor Tasks, Responsibilities, and Key AccountabilitiesEngages and provides assistance to our Members by making recommendations along with answering questions regarding meat, poultry, and seafood. Prepares special cuts of meat ordered by Members. Cuts, grinds, and/or processes fresh meats to company cutting standards. Weighs, packages, wraps, and labels cuts of meat, poultry, and seafood to company packaging standards. Makes sure the meat case showcases all currently available products. Ensures the meat department maintains an appropriate level of inventory. Ensures the meat, seafood, prepared foods, and cheese cases are fully stocked. Rotates meats, poultry, seafood, prepared foods, and cheeses according to expiration dates. Follows established guidelines when disposing of damaged and/or expired products. Cleans and sanitizes all equipment, display fixtures, and areas in the meat department, including the meat cooler, freezer, and refrigerated display cases. Inspects and stores meat upon delivery. Ensures that all received meats meet or exceed company quality standards. Receives and unpacks meat, poultry, seafood, prepared foods, and cheeses in the meat cooler and freezer. Maintains all club policies and procedures. Performs other duties as assigned, including placing orders and working in other departments as needed. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsCompletion of a training program/apprenticeship required. Previous meat cutting experience required. Knowledge of automatic/hand wrapping machines preferred. At least 18 years of age. Environmental Job ConditionsMost of the time is spent moving about on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may require bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a cooler area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $19.75.
Full Time
7/3/2025
Portland, ME 04102
(39.6 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Your Impact at Lowe'sReceiver/Stocker associates help keep our stores running and provide access to the products our customers need. If you are an active, organized, and safety-minded person with a keen eye for detail, you'll enjoy being a Receiver/Stocker for Lowe's.How We Support YouWhether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit .Your Day at Lowe'sAs a Receiver/Stocker, you keep our stores clean and presentable to improve customers' overall shopping experience. You ensure our merchandise is accurately received and replenished by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking shelves.This role is physically demanding, and to be successful, you will need to understand proper lifting procedures and prepare to move merchandise for most of your shift. Additionally, you will replace damaged shelving, keep the backroom organized, handle hazardous materials, and ensure equipment is charged.While most of your time will be spent in activities that don't involve customer interaction, you may be expected to answer customer questions and assist in handling merchandise.Key ResponsibilitiesEnsure products are accurately received, stocked, and replenished.Follow proper lifting guidelines to safely stock products on shelvesEnsure aisles are clean, organized, and safeEngage customers, vendors, and associates with a positive attitudeRemain vigilant and report any safety or security concerns around the storeMaintain a clean and safe work environment, adhering to all safety regulationsComplete other duties as assignedMinimum QualificationsReading, writing, and performing basic arithmetic (addition and subtraction)Ability to hear, listen, and to communicate verbally with othersAble to use a smartphone and other common retail technologyAble to stand and sit for prolonged periodsMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred QualificationsExperience operating a forklift or similar equipmentExperience in a warehouse environment performing inventory handling and stockingLowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team.Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
6/8/2025
Salem, NH 03079
(38.9 miles)
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ’s• BJ’s pays weekly•Eligible for free BJ's Inner Circle and Supplemental membership(s)*• Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty• Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan,flexible spending • 401(k) plan with company match (must be at least 18 years old)*eligibility requirements vary by position**medical plans vary by locationJob SummaryResponsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Team Members:Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable .Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.Ensure a safe and positive environment for our members and each other.Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members:Deliver service excellence through all points of contact.Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outKnow your Business:Understand how to access and read production and/or financial performance reporting for your departmentSee the connection between consistent execution and the positive impact it can have on the businessMajor Tasks, Responsibilities, and Key AccountabilitiesResponsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy. Maintains a clean and professional tire bay and waiting area. Merchandises tire displays and automotive products. Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed. Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs. Complies with safety and cleanliness standards and properly utilizes tire bay equipment. Assists members in the selection and purchase of tires including verifying the sizes for vehicles. Fills propane tanks as needed if certified per DOT requirements. Provides knowledgeable service to members at the tire desk. Understands and appropriately utilizes available special order tire programs. Ensures that all tire bay scheduling data and documentation is completed for sales and service orders. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsMust be at least 18 years of age. Valid driver’s license and ability to drive automatic and manual transmission vehicles required. Strong interpersonal skills required. Basic computer skills or a willingness to learn basic computer skills required. Prior tire installation experience preferred. Must pass Michelin training levels one through four within three months of hire. Ability to lift over 30 pounds with assistance. Environmental Job ConditionsExposure to both indoor and outdoor temperatures and weather conditions. Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.00.
Part Time
6/22/2025
Windham, ME 04062
(42.6 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Your Impact at Lowe'sAs a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.How We Support YouWhether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit .Your Day at Lowe'sAs a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.Key ResponsibilitiesWelcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assignedMinimum Qualifications6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred Qualifications6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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